I updated my firefox, and my web mailer is no longer in the bottom right hand corner. Where did it go and how do I get it back?? Thanks, Pat

Not much more to say. Went to check my e-mail, and the icon was gone at the bottom. I would really like it back so I can see how many e-mails I have and get alerted to new ones coming in. Thanks, Pat aka paw4him

* "Bookmarks > Organize Bookmarks" has been renamed to "Show All Bookmarks" in Firefox 4.
* Click the orange Firefox button to open the Firefox menu and click the Bookmarks entry or click "Show All Bookmarks" to open the Library.
* [/kb/how-do-i-use-bookmarks]

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I was doing some thing on my mac and the normal link to the applications folder from the bottom right hand corner disappeared, I cant find it anywhere, Can you help me?

I was doing some thing on my mac and the normal link to the applications folder from the bottom right hand corner disappeared, I cant find it anywhere, Can you help me?

Simple process. If an iPhone go to the Apple Store and not Verizon
the phone from Verizon will be a refurbished device and not new unless under the 14 day worry free guarantee
good luck

My iphone 4s has no itunes and a new "hard of hearing" blue screen SIRI after the 6.1.3 download. Where did it go? How do i get it back? And how can i switch back to the old gray SIRI?

Hello there,
After the 6.1.3 download, my iphone 4s has no itunes and a new hard-of-hearing blue screen SIRI after the 6.1.3 download. Where did the itunes app go? How do i get it back? And how can i switch back to the old gray SIRI?
Thanks,
lost and confused

Hello there, tonjay82.
There are some great sources of information in the following article that might help you in resolving the issue at hand:
iOS: Understanding Restrictions
http://support.apple.com/kb/ht4213
Particularly of note is the following:
You can enable and adjust Restrictions, or Parental Controls, on your device to prevent access to specific features or content on the device. Locate these settings by tapping Settings > General > Restrictions.
and
Additional Information
If your iOS device is missing a particular application or if a certain feature is not available, ensure that Restrictions are not enabled. Symptoms can include:
App missing from the Home screen (Safari, Camera, or YouTube for example)
Feature or service unavailable (Siri, Location Services, and so on)
Setting missing or grayed out (such as Mail, Contacts, and Calendar; iCloud; Twitter; FaceTime)
Important: Restrictions can also be enabled or enforced using a profile (typically installed when using the device for business or education purposes). You can check for installed profiles in Settings > General > Profiles.
Thank you for reaching out to us at Apple Communities on this issue.
Cheers,
Pedro D.

Why did I lose (at least) an inch and a half of all the websites when my windows 7 pc updated to the lastest version of firefox and how do I get it back?

Since the update I've had to shrink down the font size so it doesn't overlap (which makes it virtually impossible to read because it is so small and I am legally blind. Also, games do not fit in the viewable space so I can't play games either. I have gone back to using Internet Explorer and I have tried adjusting fonts, zoom etc to no avail. Is there an add-on or something that will make it compatible with Windows 7? Is there anything you can do to fix this since I like Firefox much better than IE?

You can use the NoSquint extension to set font size (text/page zoom) and text color on web pages.
*NoSquint: https://addons.mozilla.org/firefox/addon/nosquint/
See also:
*Default FullZoom Level: https://addons.mozilla.org/firefox/addon/default-fullzoom-level/

IPhone blank email 'mail' screen when I open it with blank top bar and create mail icon in the bottom right hand corner. I open it and it is stuck on this screen and then crashes. I can access my emails on my iPad and laptop. Rest of my phone is fine.

I have tried a soft reset and uninstalling and reinstalling my email accounts. It crashed when I was trying to refresh my emails and a video emIl came through. Any advice please?

Hello Hobbit80,
Thank you for providing the details of the issue you are experiencing with Mail on your iPhone.
I recommend following these steps for an issue like this (you can skip 4 because it does not relate to the issue you are experiencing and any other steps you may have taken):
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on),reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
You can find the full article here:
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
If you get to step 5, I recommend backing up your iPhone before performing the restore:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
Thank you for using Apple Support Communities.
Best,
Sheila M.

Top line suddenly missing from display - where did it go? how can I get it back? Don't have finder, time and date, options...

Top line is suddenly missing: no finder, no options, no date and time or wifi status, no time capsule to return to previous settings! Can't figure out what happened.

You can only sync with one computer. When you synced to the new computer it would have erased it and synced what was on the new computer.
You always need to have a backup, an iPhone is not a storage device.
When you get a new computer you need to transfer your library before syncing
If you don't have a backup you may be out of luck
The only thing would be if you're in the US and have access to the iCloud beta to reload purchases
http://support.apple.com/kb/ht2519

Help! My outgoing mail has the image of pink lips in the upper right-hand corner. I did not put it there; it is fun but not exactly professional! How do I get rid of it?

Please help! My outgoing mail messages arrive with an icon of pink lips in the upper right-hand corner. I have no idea how it got there. This is cute but not really professional. Does anyone know how I can get rid of it? Thanks!

It's been almost three years since I bought and set up my most recent Mac but if I recall correctly .....
When you initially set up your Mac, you were offered the opportunity to snap a photo of yourself in order to associate your photo with your user account on the computer. If you declined the photo I think the Mac will pick or suggest a picture from the preinstalled selections in the accounts pane of the system preferences. You can change the picture but you cannot delete it totally. That picture is part of your ID for that user account on the Mac.
If you want to change it, Open System Preferences and click on accounts. Click on your account to change the picture. You will have to unlock the preference in the bottom left corner - and to do that - you need to enter your password. Click on the picture of the Eagle and then all of the preinstalled photo choices pop up in another window. Select another photo and then clcik the lock icon again when you are done.

Hi, Just switched from CS6 to PS CC. I am used to using ACR in CS6 with it's preview checkbox in the upper right-hand corner. I do not see that checkbox in PS CC. I see that they have added side-by-side, right and left and top and bottom before and after

Hi,
Just switched from CS6 to PS CC. I am very comfortable using ACR in previous versions. I liked to use the preview checkbox located in the upper right-hand corner to see before and afters. That checkbox is no longer in my version of PS CC. I see that they have side-by-side, top and bottom and right and left before and after options in the lower right-hand corner in this version. Is there anyway to get that legacy preview checkbox back so that I can use it?

Hi Warunicorn,
Thank you very much. I just could not find it on my own. I will have more questions as I get into it.
Jim

Why has my music disappeared and how can I get it back?

So its been a few weeks since I last used my iPod Touch (3rd gen, 64gb), and this evening I decided to resync it with iTunes as I had added a couple of new albums these last few weeks (Coldplay and an xmas album, not that it matters of course). After syncing, my iPod now only shows these two albums, but not the other 50gb+ that I have on there. They're still showing and playing in iTunes, and everything checks out when the iPod is connected.... it shows I have it filled with the right amount of audio/apps/etc. But no matter how many times I resync, the old music just isn't showing up on my iPod anymore. I've synced plenty of times before without having any problems.
Anyone have any advice? I'd prefer to fix it without wiping if possible, as 55gb of music and apps takes a **** of a long time to restore.

I am not sure if my problem is identical to yours but will post what I have discovered for the missing Greenday music from my daughter's ipod. It has been an aggravation to have to keep putting this music in and after a period of time, it disappears. This is what I have discovered as of yesterday. I hope it helps someone.
How to keep music/picture files in your ipod:
I have noticed that my daughter's music and pictures that have been put in her ipod from our PC files happen to disappear at random times. The photos have disappeared twice and the music 4 times. I think I have finally found a solution to this problem.
When you are in itunes, you will notice that music files have checkmarks beside each song. The downloaded music files (bought from itunes) are the ones that always stay in her ipod. It is the PC transferred music that disappears. This holds true for the photos too. The ones she takes with her ipod don't disappear but the ones we put in her ipod from our PC do.
When in itunes, you will see the checkmarks beside each individual song when under music category. That is the itunes menu and the songs that have checkmarks that are your PC files, do not automatically sync each time that you sync your ipod. The downloaded stuff from itunes automatically does, by default, so I will explain what needs to be done so that your ipod knows this too.
Connect your ipod into your PC. Go into itunes. Click on "ipod" (under "Devices" in left hand column) to whatever you named your ipod. We call my daughter's "marley". So click on "ipod name". On this page you will see your ipod name, capacity version, software version, serial #, etc. If you want your music, the categories are listed at the top of this page, so click on music. You will see, at the top, a checkmark beside "sync music" and boxes underneath with "selected playlist, etc." and other boxes with "include....etc.". Put checkmarks in boxes for which you want. At the bottom right hand corner, you will see a box called "Albums". In this box, anything that you have downloaded from itunes is checkmarked by default but any files that you have put in from your PC will be unchecked. Put checkmarks in these boxes, click "apply", and sync your ipod after doing this. You shouldn't lose these files again.
The same thing applies to photos. Go back to main ipod page mentioned above. Click on photos. There should be a checkmark in "sync photos from my pictures". Also the circle with selected photos should be filled in. Underneath that you will see "Folders". Put checkmarks in the folders that you want. This should help you to not lose photos. I have not had issues with video, etc. as we have not put these type of files into ipod yet. This has only applied to music and photos as of this post.
Hope this makes sence and do hope that it helps someone.

HT1848 I purchased alert tones in itunes and updated my itunes. Now my alert tones do not show up, although if I were to go re-purchased those items, it says I already purchased them. Where do I find those tones and how do I get them back into my phone?

I purchased many alert tones in itunes and then updated my itunes. Now my alert tones do not show up, although if I were to go re-purchase those items, itunes says I already purchased them. Where do I find those tones and how do I get them back into my phone without having to repurchase???? This is so frustrating! Please Help!

1. iTunes won't offer cloud downloads for songs that it "thinks" are in your library, even if it "knows" the files are missing. If you've exhaustively searched for the missing files and there is no prospect of repair by restoring to them to their original locations, or connecting to new ones, then delete that tracks that display both the missing exclamation mark and are of media kind Purchased/Protected AAC audio file. Don't hide from iTunes in the cloud when asked, close iTunes, then reopen. You can download from the cloud links or iTunes Store > Quicklinks > Purchased > Music > Not on this computer > All songs > Download all.
2. Why? Not sure, perhaps 3rd party tools or accidental key presses combined with previously hidden warning messages when trying to organize the library. There is a hint that using the feature to downsample media as it is synced to a device may also be involved, though I've not replicated it. Whatever the reason a backup would protect your media.
tt2

My ipod touch 4g just updates today on itunes and the update caused more trouble than good. My ipod will no longer show me the battery percentage in the top right hand corner and also I am not allowed to drag other applications to the bottom panel.

My ipod touch 4g just updates today on itunes and the update caused more trouble than good for me. My ipod will no longer show me the battery percentage in the top right hand corner and I am not allowed to drag other applications to the bottom panel. Also my itunes doesn't allow "enable disk use" anymore. Can anyone help? My ipod now says that it's the 4.3.4 version

- Unjailbroken iPod never showed % battery. Just the icon.
- Unjailbroken iPod Touches never had a disk mode.
- What happens when you try to drag a wiggling app to a empty space in the bottom? Does it move and snap back?

After updating to iOS 8 all of my files in Pages are gone!!!! Where are they? And how do I get them back?

After updating my iPad to iOS 8 all my files in Pages and Numbers are gone!!! Where are they and how do I get them back?

If you didn't configure Windows Phone backup option or use VZW Backup Assistant then all is lost.
If you did go with Windows Phone native backup and you use an Outlook account you should find your photos and videos on OneDrive. I'm not sure how much VZW Backup Assistant backs up but you would need to start a restore from that software and see what's preserved.
With any OS installs/updates a backup is always best to first.

Just got a new macbook air I added 2 google email accounts to the mail program. The mail downloaded thousands of emails and now on the top right hand corner I get bombarded by notification of these emails from 3-4 years ago and it is non stop.

When I added 2 gmail accounts to my new macbook air. The email program download thousands of emails and now I am getting notifications non stop on the top right hand corner from years ago it is non stop notification for the emails from like 2007 really old emails. I am not sure why it is notifying me of old emails I know it is new just downloaded in the program but it should only notify me of recent emails shouldn't it?

If your email client (Mail) it set to never delete emails from the server, they stay there waiting. The server doesn't track what you've already downloaded, so a new setup of Mail just grabs whatever it finds on the server. You can change this in Settings, but for now, you have all your old emails to sort.

I just updated my iPad to OS5 and all of my apps are gone. What did I do wrong and how can I get them back? Several were paid for. Thanks

I just updated my iPad to OS5 and all of my apps are gone. What did I do wrong and how can I get them back? Several were paid for. Thanks

If you have failed to make sure that any apps purchased on the iphone were transferred to your computer before updating, then you will have to redownload.
Open itunes store, click Purchased, under Quick Links.

The apps store icon on my iphone has dissappeared. how do it get it back on my iphone so i can buy and update apps

the apps store icon on my iphone has dissapperared. how do i get it back on my iphone so i can buy and update apps on my phone?

The App Store icon can't be deleted. You either moved it - to another home screen page or inside a folder, or set a restriction so it doesn't show.
1. Settings > General > Restrictions > (Allow) Installing Apps > ON.
2. Search all Home Screen pages and inside folders
3. Settings > General > Reset > Reset Home Screen Layout.

I updated my firefox, and my web mailer is no longer in the bottom right hand corner. Where did it go and how do I get it back?? Thanks, Pat

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