I updated my iPod to the newest software and now my it keeps restarting. I can't view anything. The logo is the only thing I can see. I can't even turn it off.

I hooked my iPod touch (4th generation) up today and it said that there was new software to be downloaded so I downloaded it. Everything seemed fine but when it was complete it restarted and restarted and is continuing to keep restarting. Has been for a good hour. I can't turn it off, restore or anything. What can I do?

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

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I just updated my Ipod touch to the newest software and now I can not get any of my songs to sync onto my Ipod. All of my songs were wiped from my Ipod but are still in my library and playlists on my computer, but when I click sync none of it works

So I updated my Ipod touch to the newest software on my pc laptop which is windows 7. The software update wiped all of my songs and apps off of my Ipod. This is not that big of a deal because the songs and apps are still in my library and apps folder in itunes on my computer. The problem is, when I go to sync all my songs and apps back onto my ipod the tracks and apps are not syncing. It's almost as if the computer thinks all the songs are still already on the ipod but they are not. What do I do here?

- Try resetting the iPod. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next, restore from backup.

HT4528 I recently downloaded the newest software and now my Iphone 4s shows the location services Icon is on all the time. How can I change this back to what we originally had or is there a fix for this?

When I downloaded the most recent software update the location services Icon showed up even thought I was not running any programs. Is this something new and is it going to drain my battery? This was not happening before the download. I am told I have to just turn off the location services biut I do use them on a daily basis and it seems to be a pain to have to shut if off everytime. Does anyone know how to fix this or am I just screwed until I upgrade the phone?

Hi Avahhava,
Welcome to the Support Communities!
As a first step, I would suggest restarting and/or resetting the iPhone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If you have tried those two things, refer to page 146 in the iPhone User Guide to Reset All Settings:
iPhone User Guide
manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
Cheers,
- Judy

I was recently updating my phone to the newest software after ios7. It froze for quite a while so I tried holding down the home button and the power button and it shut off. Now it says I have to restore my whole phone but an Error keeps occurring?

I was recently updating my phone to the newest software after ios7. It froze for quite a while so I tried holding down the home button and the power button and it shut off. Now it says I have to restore my whole phone but an Error keeps occurring? It brings me to a website saying the steps to possibly fix it but I don't find them helpful

http://support.apple.com/kb/TS1275

I just updated to the newest software and all my apps were deleted. I have tried syncing on itunes but it doesn't work. Help!

I just updated to the newest software and all my apps were deleted. I have tried syncing on itunes but it doesn't work. Help!

Try ReSynching to iTunes. If you set up sync to the cloud, turn that off, resync to your PC. That should bring them back. You can then turn on sync to cloud again.
You may, however, want to re-think that. There is a lot of chatter about the cloud being the source of some if not many of the battery issues. Personally, I decided to rurn the cloud off until the Battery-gate issue is resolved.
Good Luck.

My iTouch will not restore becuase for some reason it won't reconize it. I merely tried to update it with the newest software and every thing went to sh--. Now it is just stuck on the screen showing the apple sign. Can anyone help me.

My iTouch will not restore becuase for some reason it won't reconize it. I merely tried to update it with the newest software and every thing went to sh--. Now it is just stuck on the screen showing the apple sign. Can anyone help me.

There's a whole lot to read in your post, and frankly I have not read it all.
Having said that, this troubleshooting guide should help:
http://support.apple.com/kb/TS1538
In particular, pay attention to the mobile device support sections near the bottom, assuming you have already done the items above it.

My phone was updating the new software and now will not turn back on, what do i do?

my phone was updating the new software and now will not turn back on, what do i do?

Never fear, help is here jpeterson4! Have you attempted to plug your device into your home computer? Have you verified that the device is charged? Does anything appear on the device when you plug the device into a charger? Please keep us posted, thanks!
MatthewS_VZW
Follow us on Twitter @VZWSUPPORT

Can I recover notes I accidentally erased from my iPhone? I have the newest software and updates and I use iCloud.

Can I recover notes I accidentally erased from my iPhone? I have the newest software and updates and I use iCloud.

Is your carrier still AT&T? What error message do you get when you try to activate it?
Have you tried a new SIM? Was the phone jailbroken? Was the computer you used to update it ever used to jailbreak a phone? In general, this problem is caused by one of the following:
1. Your antivirus is blocking access to gs.apple.com.
2. Your phone is jailbroken.
3. Your computer has been used at some time in the past to jaibreak some iOS device (not necessarily the phone with the problem), and its network database was corrupted by the hacking software that was used.
4. Apple's activation servers are down (very rare, and never for more than an hour or so).
For 1. try disabling your antivirus.
For 2. & 3. you need to go somewhere other than an apple forum for help. Although you can try deleting lines containing gs.apple.com from your "hosts" file on your computer.

TS1398 My iphone 4S has been updated to the newest software and isn't detecting internet, although sometimes it connects for a few seconds and then disappears again. I have tried everything it has said on the internet about this and it still isn't working

My iphone 4S has been updated to the newest software and isn't detecting internet, although sometimes it connects for a few seconds and then disappears again. I have tried everything it has said on the internet about this and it still isn't working.

Ok I think it's a problem with my router. I went to my cousin's house and the Wi-Fi worked there perfectly. I was even able to download many apps. So I guess my router probably can't take in more connections. Oh well thanks anyway.

I have an I phone 3g and I downloaded the newest software and I can't get any music to play. I can't change my playlists and the songs I have on the phone just get skipped over. What can I do to correct this?

I have an I phone 3g and I downloaded the newest software and I can't get any music to play. I can't change my playlists and the songs I have on the phone just get skipped over. What can I do to correct this?

it recognizes the iPOD but I can't get any of the new songs to import to the iPOD
are you getting an error message, Odessa? if so, what does it say? include error message numbers if you're getting any.
if you're not getting an error message, describe what happens when you try to transfer songs to the ipod as best you can.

I tried to update my ipod touch to ios 6 and now it wont boot past the apple icon. please help

I tried to update my ipod touch to ios 6 and now it wont boot past the apple icon. please help

Put your ipod in recovery mode and then restore your software again.

I updated my computer to the new software and now the iPhoto has a circle with a line through it. When I try to update, it pops up to say "These apps cannot be accepted by your apple id". Then will say "update unavailable with this apple id" how do i fix

I updated my computer to the new software and now the iPhoto has a circle with a line through it. When I first try to open it the pop us says: "You can't use this version of the application "iPhoto" with this version of OS X. Version: 9.2.1" When I try to update, it pops up to say "These apps cannot be accepted by your apple id - These apps were already assigned to another Apple ID and they will be available in that Apple ID's purchases list. If you don't have access to that Apple ID and want to receive future updates, you will need to purchase the application". I checked and there is nothing under the "purchases" in my App store. Then will say "update unavailable with this apple id - This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or canceled." Then the third pop up says "We could not complete your request. There was an error in the App Store. Please try again". Just want to know how do to fix.

After I upgraded to Mavericks I was also having this message when I tried to update. There was a previous post about this problem which offered this simple solution which worked for me:
b0n0b0
Re: Recently upgraded to Maverick from SnowLeopard. Unable to get updates from App store.
Mar 15, 2014 9:05 AM (in response to Terence Devlin)
Got it! Thanx. What I did was go to my account, check that they had my new ID and Password which they did, then hit reset button. All fixed.

I just updated to the new software and now my app Store is not working It is just a white blank page

I just updated the new software and now my app store will not work I have shut it down and opened up again and nothing just a blank white page ?

I'm having a similar problem.
New iPad with iOS6 just downloaded.
I cannot purchase any new items from the new Apple Store now!
It keeps asking me to fill in CC details, asking for security number, but stays red when i fill in the 3 numerals and when I click done I get a Time Out message.
This is not good Apple!!
Looks as if I will have to use my iPad One to purchase from the Apple Store.

I recently updated my MacBook Pro to the new software, and now my iMessage and my FaceTime are not connected with my computer. How do I get them to match so that I would be able to use my cellphone number?

I recently updated my MacBook Pro to the new software, and now my iMessage and my FaceTime are not connected with my phone number like it is supposed to be. How do I get them to match so that I would be able to use my cellphone number on my notebook?

To reset any OS X program just go to the folder and trash the affected files.
Open a new Finder Window
Click "Go" in the above status bar
Click and HOLD the "option/alt" key and you will see "Library" now show in the above list
Click Library while still holding the option/alt key and a new window will open with all of your system files
Go to the preference file (NOT Preference Panes)
Locate a file named <com.apple.FaceTime.bag.plist>
Locate another file named <com.apple.FaceTime.plist>
Locate the file <com.apple.iMessage.bag.plist>
Drag the files to the trash
Delete the trash
Close FaceTime and iMessage if not already closed
Relaunch FaceTime and iMessage from Applications folder
This should reset the program back to default. You will have to put your information back into the program but it should work.
Good Luck.

I recently updated my IOS software on my IPAD with the latest version and now video from some sites does not run. I did not do the update on my other IPAD and the video runs fine. Any idea why.

I have an IPAD 3 and recently updated the IOS software with the latest version and now video from some sites will not display where it did prior to the update. When I go to those same sites on my other IPAD that I did not do the softward update the video still works. Any idea why and what to do to fix it?

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430http://support.apple.com/kb/ht1430
 Cheers, Tom

I updated my iPod to the newest software and now my it keeps restarting. I can't view anything. The logo is the only thing I can see. I can't even turn it off.

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