I updated the Reader on my Mac OS 10.8.5, and now my .pdfs won't open. I only get a little popup in Chinese.
Please help.
I was prompted to update Adobe Reader when trying to open an interactive document on a government site.
Since updating it, I cannot seem to access any .pdfs online.
Very frustrating.
There were several similar topics recently, where a Japanese message pops up when trying to view online PDFs.
But yours is Chinese; can you post a screenshot of that message: https://forums.adobe.com/thread/1070933
Similar Messages
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I transferred my apps from one Mac to a new one and now my Elements won't open Why?
I transferred my apps from one Mac to a new one and now my Elements won't open Why?
You can never, never transfer an installed copy of PSE. PSE is not a tidy package like most mac apps; the installer strews stuff all over your hard drive and neither you nor the migration assistant can ever hope to find all the necessary bits and pieces.
Now you have kind of a mess to clean up. First download and run this:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
It won't seem to do anything, but it's necessary in order for you to be able to successfully manually remove what did get transferred so that you can reinstall PSE.
Then go around and remove all the bits you can find, not only from applications but from your user>library>preferences and especially from hard drive>library>application support. Note that those are two different libraries.
Then you can reinstall PSE from scratch. -
The computer insnt letting me update the new itunes. So i deleted it all and now it ses when i try to download a new one that it cant delet the old itunes ... what could i do
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I recently did an update for my iTunes and now when I try to open it, I get an error that says that my data execution prevention is not allowing it to open. How do I fix this issue?
Try updating your QuickTime to the most recent version. Does that clear up the DEP errors in iTunes?
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HT4972 I updated to my iPad and now my apps won't open. What can I do?
I updated my iPad operating system and now my apps won't open. How can I fix this?
make sure you are logined with the correct appleID
and try rebooting it -
I made a purchase with my debit card on The Simpson Tapped out game, And now my game won't open. It just kicks me out every time I click on it. How do I fix this problem with out deleting my app?
Personally, I would never use a debit card online, for security reasons. If your card gets hacked its your money that is stolen. At least with a credit card it is the card providers money that is stolen.
Anyway, I would delete the app and re-install. If you paid for the app in the first place you will be able to re-install free of charge. Also, the app should allow the in-app purchase to happen again as it should recognise that you have already purchased it previously.
Finally, it might be that the 3G doesnt have as much ram as more recent models of iphone and you may have applications running in the background that are preventing the app to function with the in-app purchase unless you shut down any apps eating all you memory that are running in the background. Shut-down these apps (and the simpson tap out app) by exiting to your home screen and double-tapping the home button to show what apps are running in the background. press and hold any of the open apps until it starts shaking. close all the apps down. exit then re-launch the app.
good luck. -
I transfered my iWork '09 to my new Mac Air. Now my Keynote won't open. I get message, "An unexpected error has occurred, please quit and reopen Keynote." This doesn't work.
so Keynote still isnt working after installing, I thought you had it sorted from your last post.
If you have not done so remove any files relating to iWork and Keynote and reinstall iWork
files that must go are:
the iWork ’09 folder from the main HD > Applications;
the iWork ’09 folder in HD > Library > Application Support
the individual iWork application plist files found in HD > Users > (your account) > Library >
There are a number of free application removal tools that will do this for you:
trashme webpage
apptrap webpage
appcleaner webpage -
I just downloaded the latest version of Snow Leopard and now my iWeb won't open.
I just downloaded the latest version of Snow Leopard and now my iWeb won't open. Does anyone know how to fix it?
If wish an answer, additional information would be helpful.
Allan -
I tried to update the software for my iPhone 4S, 16 GB to the most recent version (8.1?). I don't know what I was updating from, because I can't access that, but it was whatever was installed on it (I got it about a year ago, so probably 6.something).
It froze, and now won't turn off, or on, or sync with my macbook plus, which is what I have always sync'd it to. (I backed it up and sync'd it right before I tried to update the software.)
Since it originally froze almost 3 hours ago, it shows a white screen with the apple on it and a line underneath. When I try to sync with my laptop, it says it needs me to enter a passcode on the phone, which I can't enter because the screen is frozen. So I'm unable to access the iPhone portion of iTunes.
I have tried to turn it off, with no luck. I have tried rebooting my laptop and syncing, but I still get the same result.
Does anyone know how to fix this?
I really wanted to wait to update the software, but I was having internet connectivity issues for the past 3 weeks, and Sprint suggested updating the phone's software.
Thanks in advance for your help!Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario -
My phone is not coming on except for the usb cord showing in the screen with an Itunes logo after doing an update that I received on line when putting my phone into the station for the night, I saw that there was an update so I said yes. Then this happen. Could someone please help me here, because I do not want to restore or I will lose everything I have with numbers and music in my library. Please advise and respond to me. I use my phone for work as well and can not get the contacts up or anything except for this itunes and usb showing on the screen.
Thank you,
DianaHi there briana_webb82,
You may find the troubleshooting steps in the article below helpful.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
-Griff W. -
I just updated the OS on my IPad. I turned it off and now have retured to it and it won't turn on. Anyone else having this problem?
Lc137-
Try resetting (rebooting) the iPad. Hold both the Home and Sleep buttons for several seconds until the Apple logo appears. Ignore the "Slide to power off" arrow. The iPad will restart after a couple of minutes. Resetting this way will not hurt anything, and sometimes solves mysterious problems.
If that does not help, see if this article does: <iOS: Unable to Update or Restore>.
Fred -
I updated my itunes the other day and now it won't open I get error message saying "application failed to start because MSVCR80 was not found" When I close that window I get message stating Itunes was not installed correctly Error 7 Windows error 126. My PC is a Acer and I'm running Windows Visa. I tried to uninstall Itunes and reinstall it and get same message. Can anyone help.
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99659) -
Windows automatically updated to 8.1 and now, the Elements 12 that I bought to work with windows 8 won't load the Photo Organizer at all.
I have exactly the same problem!
I am attempting to run Photoshop Elements 9 Organizer on a Windows 8.1 OS and have entered the "DirectX is installed but cannot be initialized" HELL! Per the suggestions of many, many other users apparently residing in this HELL with me I have a) clicked "off" and reclicked "on" the "Turn Windows Feature On & Off / Legacy Systems / Direct Play" option and b) verified that "Windows / System 32 / quartz.dll" seems to be a legitimate file at 1.49MB and c) rebooted my computer so many times my boots are getting worn out and d) uninstalled and reinstalled Photoshop Elements twice. Does anyone here have any other suggestion or fixes for this apparently common and widespread Adobe problem that renders Photoshop Elements about 50% unusable? Thanks. -
hi can anyone help me with the above query before I throw my imac through the window and it would help me a lot if answers were in plain english and not full of techno language as im at a fairly basic stage with computers :-) thank you
macjack wrote:
Here are some suggestions if you need to run Power PC apps
http://www.chriswrites.com/2012/07/how-to-run-powerpc-apps-on-mac-os-x-lion/
That article is a bit dated. Here is a recent post I assembled for a similar question, with more updated information:
Unfortunately you got caught up in the minor miracle of Rosetta. Originally licensed by Apple when it migrated from the PowerPC CPU platform that it had used from the mid-1990's until the Intel CPU platform in 2006, Rosetta allowed Mac users to continue to use their library of PPC software transparently in emulation.
However, Apple's license to continue to use this technology expired with new releases of OS X commencing with Lion (and now Mountain Lion). While educational efforts have been made over the last 6 years, the fact is that Rosetta was SO successful that many users were caught unaware UNTIL they upgraded to Lion or Mountain Lion.
Workarounds:
1. If your Mac will support it, restore OS X Snow Leopard;
2. If your Mac will support it, partition your hard drive or add an external hard drive and install Snow Leopard into it and use the "dual-boot" method to choose between your PowerPC software or Lion/Mt. Lion;
3. Upgrade your software to Intel compatible versions if they are available, or find alternative software that will open your data files, modify them and save them;
4. Install Snow Leopard Server (with Rosetta) into Parallels or VMWare Fusion. Apple is now selling Snow Leopard Server for only $19.99 + sales tax & shipping; call 1.800.MYAPPLE (1.800.692.7753). This solution will give you concurrent use of your PowerPC applications and access to Lion or Mt. Lion.
[click on image to enlarge]
NOTE: Computer games with complex, 3D or fast motion graphics make not work well or at all in virtualization
More information here:
http://forums.macrumors.com/showthread.php?t=1365439 -
I have an iphone 5 and I just installed the latest ios update and now I can't open my email app and I can't receive calls. All of my apps have been updated. How can I fix this?
Try a reset on the phone. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot. If it still isn't working, then restore the phone.
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