I upgraded to snow leopard from tiger and to adobe cs5. my adobe and hp photosmart do not work. what can i do to get them to work.

my hp photosmart and adobe photoshop cs5 will not work even though even though everything was installed after a clean-erase and all additional software was installed as directed.

Well first you need to make sure your third party software is compatible with the operating system version, so for Adobe you need to check on their forums.
For HP you need to check their site that you've installed the correct drivers (if necessary)
Also make sure OS X is fully updated.

Similar Messages

Upgrade to Snow Leopard from Tiger - Front Row wont respond to remote?

Hi,
I have recently upgraded to Snow Leopard from Tiger. I thought I'd better get with it!.
I use front row a fair amount as the iMac is used for multimedia mostly.
However, the computer doesn't respond when I press the menu button on the remote, even when I get really close.
I have check the security settings but they are almost all shaded out. The remote is not paired and the setting state that any remote can be used. However, when the security pane is open the menu button works and opens front row?
It might be irrelevant but I use eye diversity with a remote. I also have B&W speakers with a remote. However, it all worked fine on Tiger.
Having to go onto the iMac to open Front Row sort of spoils the point of having a remote.
Has anyone got any ideas on how to fix this issue?
Many thanks.
Andy

Hi Carolyn,
Thanks for your input. It seems obvious. Obviously one of those Mac things I hadn't picked up on yet.
Unfortunately the remote still wouldn't pair. I pressed next and menu for ages as instructed but nothing?
I have messed around a bit more and it appears that Front Row works when I quit Eye Diversity TV. The iMac appears slow to open applications with Snow Leopard compared to Tiger, especially after waking. Do you know whether this is normal?
I'll try and raise the issue with EyeTV but clearly something odd is going on. I read a comment that it was best to format the iMac before installing Snow Leopard. I'm just a bit worried about losing the data and programmes I already have on the iMac.
Many thanks.
Andy

Upgrading to Snow Leopard from Tiger with an external DVD drive.

I am trying to upgrade to Snow Leopard 10.6.3 from Tiger 10.4.11 with an external DVD drive. The disc loads OK and prompts me for my password to restart and begin the installation. On restart, instead of being asked to accept the terms of use and etc... I just get the same prompt to restart and get caught in a loop. Any tips?

Try this instead:
Boot Using OPTION key:
1. Restart the computer.
2. Immediately after the chime press and hold down the "OPTION" key.
3. Release the key when the boot manager appears.
4. Select the disk icon of the Snow Leopard DVD.
5. Click on the arrow button below the icon.

Upgrading to Snow Leopard from Tiger

I have an iMac early 2006 and meet all of the requirements necessary for upgrading to Snow Leopard. Based on other posts I assume you can upgrade to SL with the $29 software. Is that correct? Also, will I lose data from the hard drive in the upgrade process? I have Time CapsuIe but I cant back it up to it because I dont have Time Machine on Tiger. I have my iPhone synced to this computer so will I have a problem syncing after the upgrade and losing data? Lastly, will the upgrade affect the partitioned OS with Parallels and Windows XP that is installed?

Little Gee wrote:
I have an iMac early 2006 and meet all of the requirements necessary for upgrading to Snow Leopard. Based on other posts I assume you can upgrade to SL with the $29 software. Is that correct?
technically, yes. legally? far from clear. there is no agreement on the issue on the forums. it's clear that apple intended the 29$ disks to be used by leopard owners only but they didn't manage to specify it clearly enough on the packaging and in ULA. hence the arguments. in view of this you can do as you like.
Also, will I lose data from the hard drive in the upgrade process?
a regular upgrade preserves your data. but you should make a full backup regardless. you should always back up and it's doubly important before upgrades. make a full bootable clone of your current Tiger system using CCCloner or Superduper. test that it works and then upgrade.
I have Time CapsuIe but I cant back it up to it because I dont have Time Machine on Tiger. I have my iPhone synced to this computer so will I have a problem syncing after the upgrade and losing data?
if everything goes well, no.
Lastly, will the upgrade affect the partitioned OS with Parallels and Windows XP that is installed?
no, the upgrade will not touch the windows partition.

Upgrade to Snow Leopard from Tiger

Hello All,
I want to upgrade, neigh, I need to upgrade my iMac 24" from Tiger to Snow Leopard because my iPad will not work without it. I was told to buy an external hard drive to drag and drop files to it because I will lose everything in the upgrade. Which files or folders can or cant be drag and dropped. I'm really not computer savvy and I have no clue on what I'm doing. Will I need to copy any or all of my application folders like Office Mac? Will it save any of my network settings? Any help on making this as painless as possible would be greatly appreciated.

Lluce wrote:
Excuse my ignorance but I don't know the difference between an Intel Mac and my G5?
G5 is a PPC (Power personal computer) architecture http://en.wikipedia.org/wiki/PowerPC
which apple used in the past. they switched to intel in 2006.
So I will only be able to upgrade to Leopard and that is as far as I can upgrade with my G5?
yes. btw, what exactly is Mac G5 listed in your profile? what's the model of your computer?
And I know many people will throw their hands up and scream
I'm screaming already
but I've never backed up my computer....don't know how.
well, it's high time you learn. not backing up is an AWFUL practice.
all sorts of things can happen to your computer. the simplest of which is hard drive failure. it happens eventually to *every single hard drive*. no exceptions. and it can happen at any moment and without warning.
if you are not backed up and your hard drive goes you loose everything.
there are plenty of excellent backup programs for OS X.
see this link for options
http://discussions.apple.com/thread.jspa?messageID=7495315#7495315
and external hard drives are quite cheap these days. the best form of a backup before upgrading is a bootable clone. get an external firewire drive and make a bootable clone using CCloner or Superduper. then boot from the clone and test that it works. THEN upgrade. if anything goes wrong you have an exact copy of your old system on the clone and can restore it at any moment so you are quite safe whatever comes during the upgrade.

HT1212 My fully charged iPhone screen is black and not responding. what can I do to get it to work again? I have never syncd on iTunes. I connected to my laptop and iTunes app displays error msg saying phone is locked and unlock phone to connect.

My fully charged iPhone has a black screen and is not responding but has Siri and sound. I connected to laptop and iTunes gives error msg indicating phone is locked and I to enter passcode. but I can't enter the passcode because the screen is black. I have never syncd with iTunes. What can I do to get my phone back?

First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

Upgrade to Snow Leopard from Tiger - Front Row wont open when eyeTV open.

Hi,
Following a recent upgrade in the operating system I am having a few problems: -
1. The remote doesn't work when EyeTV (Eye Diversity to be exact) is open but I'm not watching TV. This is a problem because EyeTV is designed to be open ready for use with the TV remote. I have to open another programme in front of EyeTV for the remote to work.
2. The iMac seems slow to open programmes or to respond from waking. Is this just a normal feature of Snow Leopard?
Overall I like Snow Leopard but at this rate I'd be better off going back to Tiger.
Does anyone know how to resolve this issue?
Many thanks
Andy

Hi, do you remember any of the exact wording of the errors?
Very Important, how much Free Space is on your Hard Drive first of all? Click on the Macintosh HD on the Desktop, then do a Get Info on it.
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Report any errors it has.
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)

Problem after upgrading to Snow Leopard from Tiger

Hello all!
I have an old macbook pro 15" purchased on 2007. It's model is macbookpro3,1 and it runs Mac OS X Tiger 10.4.11. Recently I upgrade the system to Snow Leopard. Everything seems to be fine except the laptop runs much hotter.
At first I don't know why but then I found out that on the Energy Saver menu, there is no options to select between the intel onboard graphics card and nVidia 8600M GT. And it seems the system selects the 8600M GT as the default card, therefore my GPU temperature is always about 60 Celsius degree.
Another problem is the Airport card is also hot, it's always about 60C degree (according to iStat Pro)
So anybody has same problem with me? It'd be great if you could help me figuring out these issues.
Thanks a lot!!!

TonyHeli wrote:
At first I don't know why but then I found out that on the Energy Saver menu, there is no options to select between the intel onboard graphics card and nVidia 8600M GT.
Are you sure there is an Intel onboard graphics processor in your MacBook Pro? AFAIK, Mac laptops do not have multiple graphics processors -- MBP's have a single fairly powerful one with dedicated video memory & regular MacBooks have only a somewhat less powerful one that use shared system memory.
For example, the MacBook Pro (Mid 2007, 2.4/2.2GHz) Technical Specifications make no mention of an Intel GPU.

Can't upgrade to snow leopard from tiger with mac box set

i have a macbook that runs 10.4.11. and this happened like last yr i think. i was going to upgrade it to snow leopard, and so i went to the store and bought the mac box set, the one costs $196. and here comes the trouble, no matter what i did, it couldn't be properly upgraded. like when it shows the window that says it is upgrading, it just tell you some errors occurred and then it couldn't proceed. so ever since i just continued using 10.4.11.
now i kind want to upgrade it again but im afraid that sth wrong is gonna happen again. so what should i do?? (b4 i upgraded, i erased everything in my mac, but still...)
the funny thing is, once i actually brought my macbook into the store and tried to upgrade in front f the technician, and it failed. later on they told me that i need to increase its memory from 1GB to 2GB, and i did so. but still........T.T

Hi, do you remember any of the exact wording of the errors?
Very Important, how much Free Space is on your Hard Drive first of all? Click on the Macintosh HD on the Desktop, then do a Get Info on it.
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Report any errors it has.
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)

My phone won't let me make a call, I have it activated and also used the 45 dollar plan and it still tells me to enter a phone number...What can I do to get it to work?

If someone can please help me I am a new user to this phone and Verizon. I got to so that I could call my son and mom long distance, but it won't let me make the call. It is activated and has the 45 dollar plan on it. I really want it to work and not be a waste of money.

I'm sorry you're having troubles making calls, cnasam. From the phone, please try dialing *228 [send], option 1 to program. When completed, restart phone. If this doesn't work, please reach out to PrePay directly at 888-294-6804 and select options 4,6,4 for prompt service. Thank you, VanessaS_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

I want to upgrade to snow leopard from 10.5.8. Im hesitant to proceed because I'm running iPhoto 7 and word 2004. I want to be sure these programs will still run and I won't lose my photos or the events I have ordered them by. Should i makea clone o

I want to upgrade to snow leopard from 10.5.8. Im hesitant to proceed because I'm running iPhoto 7 and word 2004. I want to be sure these programs will still run and I won't lose my photos or the events I have ordered them by. Should i make a partition on my new Iomega external and clone it just in case? I'm running time machine and backing up all the time onto an old LaCie, and right now I have a copy of my iPhoto library on new Iomega, which I recopy every couple of weeks. I got the computer new several years ago and it came with iLife and 10.4 OS I think.

Word 2004 is almost 10 years old, you will not be able to upgrade beyond Snow Leopard with it. IMHO you have gotten your money's worth out of the application and need to upgrade to Office for Mac 2011, this will work just fine and read your old files just fine too. What will not run beyond SL are all PowerPC (PPC) apps such as Word 2004. You will need to update, upgrade or replace any PPC based apps you want to use. I would recommend taking a little time and check for updates to each of your apps. Then open System Profiler (Applications - Utilities - System Profiler) click the Applications link on the left and then look for any PPC based apps, those are the ones that will not run. You can upgrade to SL just fine with the apps you currently have however if you want to go beyond SL (it's already 2 generations behind) you will need to update or upgrade your apps. You can take your time doing it but eventually you're going to have to begin

Upgrade to snow leopard from mac os x 10.4.11 ?

how can I get mac box set to upgrade to snow leopard from mac os x 10.4.11?
Is it really an improve or it doesn't work so well?
Thank you

Hi,
I wanted to upgrade from Tiger to Snow Leopard and bought a retail 10.6 Snow Leopard install disc MC223Z/A. on the box. 2Z691-6428-A on the disc.
It would not let me install it unless I erased and partitioned the destination disc thus losing my settings and preferences like the old Archive and Install as it suggested in the article mentioned below..
I tried this after reading this article
http://www.computerworld.com/s/article/9137147/Upgrading_to_Apple_s_Snow_Leopard _OS_What_you_need_to_know.
I presume now that the article was written for upgrading from Leopard and not Tiger.
Perhaps I missed something when I tried.
Regards from UK,
Alan

Hi, I am interested in upgrading to snow leopard but I've heard in some cases it messed up peoples computers. Is there any advantages in upgrading to Snow Leopard from Leopard? Thank you in advance for the advice!

Hi, I am interested in upgrading to snow leopard but I've heard in some cases it messed up peoples computers. Is there any advantages in upgrading to Snow Leopard from Leopard? Thank you in advance for the advice points will be given to multiple users. Here are my computer specs (Leopard 10.5.8.)
Model Name:    iMac
Model Identifier:    iMac7,1
Processor Name:    Intel Core 2 Duo
Processor Speed:    2 GHz
Number Of Processors:    1
Total Number Of Cores:    2
L2 Cache:    4 MB
Memory:    2 GB
Bus Speed:    800 MHz

You need not upgrade unless there is something you do that cannot be done unless you upgrade. Upgrading OS X doesn't mess up anyone's computer. Users mess up their computers.
Your model has 2 GBs of RAM which is adequate for Snow Leopard although 4 GBs would be better. Upgrading to Snow Leopard will cost $29.00. You can order from Apple's Online Store. Here's a good procedure to follow:
How to Install OS X Updates Successfully
A. Repair the Hard Drive and Permissions:
Boot from your current OS X Installer disc. After the installer loads select your language and click on the Continue button. Then select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger) and/or TechTool Pro (4.5.2 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
B. Make a Bootable Backup Using Restore Option of Disk Utility:
Open Disk Utility from the Utilities folder.
Select the destination volume from the left side list.
Click on the Restore tab in the DU main window.
Check the box labeled Erase destination.
Select the destination volume from the left side list and drag it to the Destination entry field.
Select the source volume from the left side list and drag it to the Source entry field.
Double-check you got it right, then click on the Restore button.
Destination means the external backup drive. Source means the internal startup drive.
C. Important: Please read before installing:
If you have a FireWire hard drive connected, disconnect it before installing the update unless you will boot from this drive and install the update on it. Reconnect it and turn it back on after installation is complete and you've restarted.
You may experience unexpected results if you have installed third-party system software modifications, or if you have modified the operating system through other means. (This does not apply to normal application software installation.)
The installation process should not be interrupted. If a power outage or other interruption occurs during installation, use the standalone installer (see below) from Apple Downloads to update. While the installation is in progress do not use the computer.
D. To upgrade:
Purchase the Snow Leopard Retail DVD.
Boot From The OS X Installer Disc:
Insert OS X Installer Disc into the optical drive.
Restart the computer.
Immediately after the chime press and hold down the "C" key.
Release the key when the spinning gear below the dark gray Apple logo appears.
Wait for installer to finish loading.
E. If updating:
Download and install update(s)
Use Software Update, or
Download standalone updater(s).

How do I upgrade to snow leopard from leopard if I don't have the Mac App Store?

How do I upgrade to snow leopard from leopard if I don't have the Mac App Store?

It has never been on the MAS. It's never been a download anywhere (except, maybe, as a pirated version on a torrent, which, along with being "free," will probably bring along some nice malware.) It has always been a DVD, which may be possible to obtain by calling Apple and asking for Phone Sales. Should stlll only be $29.

When I upgrade to Snow Leopard/Lion - after installing it are my files deleted and my preferences changed?, When I upgrade to Snow Leopard/Lion - after installing it are my files deleted and my preferences changed?

When I upgrade to Snow Leopard/Lion - after installing it are my files deleted and my preferences changed?, When I upgrade to Snow Leopard/Lion - after installing it are my files deleted and my preferences changed?

If you install those new OS X versions over the top of what you already have, your files and preferences should remain. However, it's a very good idea to have at least one complete backup of your Mac's disk before you try anything like that.

I upgraded to snow leopard from tiger and to adobe cs5. my adobe and hp photosmart do not work. what can i do to get them to work.

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