I use to be able to hear podcasts when selected but for some reason I no longer can - it doesn't even appear to be playing and there's no sound when I try to play Pandora stations. Help!

I can no longer hear podcasts or Pandora music. Help!

Hello Budgets,
I would be concerned too if there was no audio coming from the speakers on my iPad. I found an article with steps to troubleshoot audio issue. The title of the article says iPhone, but most of the steps are still relevant to the iPad. You can skip any steps that apply only to the iPhone:
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

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I used to be able to get onto a site, but two days ago I no longer can. I have talked with the site Admin and he says the site is viewing me as non-legit.

I used to frequent an RPing site until two days ago on Sunday, January 26th, 2014. After speaking with the Site admin I was told that the site no longer recognized me as a "legit person". I have gone through all the normal steps, updating, uninstall and re-install Firefox, delete cookies and history, removed proxy for connection (and all the other proxy options) and even restarting the computer. I have tried accessing the site on other browsers, IE and Chrome and it works just fine! I even have other friends who can still use the site on Firefox! I do not know how to fix the problem, and I hate Chrome/IE with a passion, so I am praying there is some way to fix this problem and let me use Firefox again for the site. As for the error I get whenever I try to get to the site it reads. "The requested URL "(Site Address)" cannot be found or is not available. Please check the spelling or try again later."

Hello,
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!
Thank you.

WARNING: Do not run Firefox's uninstaller or use a third party remover as part of this process, because that could permanently delete your Firefox data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be recovered unless they have been backed up to an external device!

Firefox lost my session of 30 tabs and i cannot use the restore from previous session to recover them. i was also using the xmarks but for some reason they didnt sync can someone help me recover them?

my computer did restart because i had to press the reset button, i had 30 tabs and when i reopened Firefox instead of opening the 30 tabs i saved, it just went to the homepage, it didnt even have an error has occurred would you like to restore the tabs this happened a day ago

Hi Jjjames,
Thanks for posting. I'm really sorryo for the problems you've had. I can look into this for you if you wish. Drop me an email with your account details and a link to this post for reference and we'll take it from there. You'll find the address in my profile.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Just installed IOS 7.0.2 (11A501) on Iphone now the sound when I play music is too low even when I crank it as loud as it will go. I used to be able to hear it when I mowed the lawn. not anymore. any suggestions?

just installed IOS 7.0.2 (11A501) on Iphone now the sound when I play music is too low even when I crank it as loud as it will go. I used to be able to hear it when I mowed the lawn. not anymore. any suggestions?

This should solve the problem
Settings > General > Reset > Reset All Settings
It will not erase any of your personal data, just reset the settings.
Hope this helps.

I already have my computer authorized in my name, but for some reason it is asking for another email authorization password that i dont even have, how can i get that password so that i can play the songs that are secured?

PLEASE HELP????? i already have my computer authorized in my name, but for some reason it is asking for another email authorization password that i dont even have, how can i get that password so that i can play the songs that are secured?

Hi Kazmania89,
Welcome to the Support Communities!
If you require additional assistance with this, click on the link below for guidance:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Once you are able to gain access to the old Apple ID, this article may be helpful:
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
I have purchased music, apps, or books with multiple Apple IDs. How can I get all of this content onto my iOS device? 
First, you need to copy all of your purchased content so it is on the same Mac or PC with iTunes. This computer should be the one you sync your device with. For more information on how to move your content, see these articles:
Mac: iTunes for Mac: How to copy purchases between computers
PC: iTunes for Windows: How to copy purchases between computers
Next, authorize your computer to play content with each Apple ID in iTunes. Once your computer is authorized for all your content, it can be synced to your iPhone, iPad, or iPod touch.
Cheers,
- Judy

We own 5 Apple devices but for some reason I cannot get iTunes to recognize one of the iPads. The other 4 show up just fine and we can sync and do all the stuff we are supposed to do, but this one device is never recognized. Tried everything. Help!

We own 5 Apple devices but for some reason I cannot get iTunes to recognize one of the iPads. The other 4 show up just fine and we can sync and do all the stuff we are supposed to do, but this one device is never recognized. I've tried updating the software, reinstalling iTunes, using different ports on the laptop, different cables...just about everything. I have NEVER been able to connect this one device, but all the others are fine. I'm at my wits end. Is there someone out there who can help a relative novice figure out what's going on? Thanks so much!

iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
 Cheers, Tom

I just bought a new printer for my iMac version 10.7 but I am able to install the software but for some reason I am not able to view the printer under system preferences to add the printer. It is connected with the USB cord!!

I just bought a new printer for my iMac version 10.7 Lion but I am able to install the software but for some reason I am not able to view the printer under system preferences to add the printer. It is connected with the USB cord!! It as if the printer does not show up in the add printer section under system prefernces!!

I checked the manufacturer and apple site to see if my printer is supprted and it said it was!! I am using the HP officedeskjet 4500 G510a-f (HP Officejet 4500 Desktop)!! Still does not show up under add printers please help!!

I downloaded a movie last night from iTunes and it downloaded to my laptop and my phone but for some reason it now won't play on my laptop. The album artwork on my laptop has gone and it exists perfectly on my phone. What do I do?

Help!
I downloaded a movie last night from iTunes and it downloaded to my laptop and my phone but for some reason it now won't play on my laptop. The album artwork on my laptop has gone and it exists perfectly on my phone. What do I do?
I paid for it so I'd really like to avoid paying again just to see this movie. Is it because it's on my iPhone? Whenever I try to click on the movie to make it play it just does nothing like it's not there. The file for the movie exists within my iTunes library files but I can't seem to click and drag it into iTunes or open it with iTunes. Need help.

http://www.everythingicafe.com/quick-tips-how-to-delete-songs-from-your-iphone-i pad-or-ipod-touch/2012/02/14/

Why is my billing information not being review correctly...like it sayes my apple id has not yet been used in the itune store and it tells me to review my account info but for some reason it doesnt work

why is my billing information not being review correctly...like it sayes my apple id has not yet been used in the itune store and it tells me to review my account info but for some reason it doesnt work

Hi there ethangabe,
You may find the information in the article below helpful.
Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store
http://support.apple.com/kb/ht2589
-Griff W.

I have an external hard drive which has my i-photo on it & some movies from i-movie that I have on disk now. But for some reason my ehd has a caution symbol on it & I can't move my event to free up space on my hd so that I can export i-movie events. Help!

I have an external hard drive which has my i-photo on it & some movies from i-movie that I have on disk now. But for some reason my ehd has a caution symbol on it & I can't move my event to free up space on my hd so that I can export i-movie events. Help!

Usually the caution symbol means that it's formatted as a PC compatible format like NTFS or most likely FAT32. For iMovie to use it the ehd must be formatted Mac OS Extended. Then iMovie will show it without the caution symbol and you can drag/drop open any Event/Project from that hard drive.
To find out if it's formatted as PC:
Go to the desktop, holding down the Control key click on that ehd and in the pop-menu choose 'Get Info'
Under Format: It will say whether or not it's Mac OS Extended (Journaled). The only way to undo a PC formatted ehd would be to copy everything off of it first, Erase/Format the drive using Disk Utility in the Applications>Utilities folder on your Mac, choosing the Mac OS Extended (Journaled) format in the pull-down menu there.

I just bought a song on itunes and it downloaded it but for some reason is not playing, does anybody know why ??

i just bought a song on itunes and it downloaded it but for some reason is not playing. o you know why?

- Try a reset. it cures many ill and nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears
- Does it play in iTunes on the computer?
- Delete the song and redownload it by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- Ask iTunes for a redownload.
How to report an issue with Your iTunes Store purchase

For some reason Firefox is not asking if I wish to save the user name and password anymore. Please help as to why.

For some reason Firefox is not asking if I wish to save the user name and password anymore. Please help as to why.

Your plugins list shows outdated plugin(s) with known security and stability risks.
*Shockwave Flash 10.0 r32
Update the [[Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/
* Make sure that you not run Firefox in [[Private Browsing]] mode
* In Private Browsing mode some menu items are disabled (grayed) and features like visited links are disabled and not showing
* You are in Private Browsing mode if you see "Tools > Stop Private Browsing", possibly grayed
* You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
* To see all History settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
* Uncheck: [ ] "Automatically start Firefox in a private browsing session"

I am not able to open your answer for some reason my computer is not opening it in Explorer, it's not responding and I keep getting error messages and I don't know how to open it in another browser when Explorer experiencing issues. Heather

I am not able to open your answer for some reason my computer is not opening it in Explorer, it’s not responding and I keep getting error messages and I don’t know how to open it in another browser when Explorer experiencing issues.
Heather

If you have IE version 10 go to TOOLS and change the option to use Compatibility View

HT5552 i want my credit card off of itunes account. my kids use there itune cards but for some reason this gets charged to my credit card instead

i want my credit card off of itunes account. my kids use their itune cards but for some reason my credit card keeps getting charged

On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on an iOS device (iPad, iPhone or iPod Touch) then try tapping on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and selecting 'View Apple ID' on the popup - that should also give you a payments link on your account's page.
Changing payment info : http://support.apple.com/kb/HT1918
If you don't get the 'none' option then do you owe iTunes anything : http://support.apple.com/kb/TS5366 ?

I bought Ebey NEW Boxed (NEVER OPENED) 16GB Black Iphone 5 Virgin Mobile (USA) NO CONTRACT, want to use it in Europe, particularly in Ukraine, but for some reason now my phone does not see the Ukrainian GSM sim card.

I bought Ebey NEW Boxed (NEVER OPENED) 16GB Black Iphone 5 Virgin Mobile (USA) NO CONTRACT, want to use it in Europe, particularly in Ukraine, but for some reason now my phone does not see the Ukrainian GSM sim card. Please help to solve this problem.

Return it and get your money back. Virgin does not offer official unlocking, thus there's no way to get the phone officially unlocked for you to use it.
Sorry, but you wasted your money.

I use to be able to hear podcasts when selected but for some reason I no longer can - it doesn't even appear to be playing and there's no sound when I try to play Pandora stations. Help!

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