I used iPhone 4, but my brother gave his iPhone 4S away to me. I can't sync his iphone to my itune. It said 'preparing to sync' then stop working.

I used iPhone 4, but my brother gave his iPhone 4S away to me. I can't sync his iphone to my itune. It said 'preparing to sync' then stop working.
I completed restoring his iPhone 4s from my iPhone 4 back up......only sync that still doesn't work
Tack

Welcome to the Apple Community.
This user tip might help you understand how accounts work with Contacts (Address Book). (25)
First check that all your settings are correct, that contact syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
Make sure the contacts you are adding are added to your 'iCloud' group and not an 'On My Mac', 'On My Phone' or other non iCloud group (you can do this by checking in groups), non iCloud contacts will not sync.
If you are sure that everything is set up correctly and your contacts are in the iCloud group, you might try unchecking contact syncing in the iCloud settings, restarting your device and then re-enabling contact syncing.
Contact syncing is nothing to do with iCloud back up, the only settings you should be concerned with on the device are at settings > iCloud page.

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SUPPORT TEAM – PLEASE SEE THIS – Complete explanation of cause and correction steps.
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hi Liz
thanks for responding
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When the apps need updating, the ones he installed need his id and, vice versa
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ken
the place that i went to change "id " was on the iCloud setting , was this the right place?

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alisportshots wrote:
I have a similar problem, but after following your suggestion of deleting my iphone backup and then turning backup back on again, I needed to plug my phone into my computer to sync the backup. I re-tried to do an icloud backup and it again told me that "the last backup could not be completed"... since I had deleted the backup, it says the "Last backup: never". Ugh. I reconnected my iPhone 4S to my computer and iTunes so I could sync my phone and do a backup... it's still "waiting for sync to start"...
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I used iPhone 4, but my brother gave his iPhone 4S away to me. I can't sync his iphone to my itune. It said 'preparing to sync' then stop working.

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