I used to have a indicator of time when attaching file in Yahoo Mail...I no longer have that in Safari 5.1.5...How can I get that indicator back???

I tried to find help with the support by web chat for 2 days already, but every time it says that chat is un available (even if it's suppose to be 24/7)... I dont know what else to do.... please help!

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I have an old Ipod 5th gen that I have been using for downloading music from my library. Upon purchasing an Ipod touch and registering it in Itunes, I can no longer sync tunes to my old ipod. How can I get that option back on my old ipod?

I have an old Ipod 5th gen that I have been using for downloading music from my library. Upon purchasing an Ipod touch and registering it in Itunes, I can no longer sync tunes to my old ipod. How can I get that option back on my old ipod?

- iTunes purchases by maybe
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
- For other music you need a third-party program like one of those discussed here:
newer copy
BTW, this is the iPod touch forum.

I have the original iPad and when I sync it with my macbook pro in iPhoto the faces are different on both, how can I get them to be the same as on the computer

I have the original iPad and when I sync it with my macbook pro in iPhoto the faces key photo aren't the same on both devices, how can I get them to be the same as on the computer

Interesting observation. Thanks for sharing.
Did you have a technical support question?

HT1349 i have a new pc and when i plug in my ipod it says it must erase all data to sync. How can i get my music from the ipod to the new computer?

I have a new pc windows 7 and when i plug in my ipod it says it must erase all the data to sync. How do i get the music from my ipod to my new computer. The old computer is trashed and files are not available, songs are only on ipod.

One of the reasons why including your iTunes library with your computer's backup is a good idea. Use this link for future reference in this regard.
http://support.apple.com/kb/HT1751
iTunes includes an option to transfer iTunes content that was purchased/downloaded from the iTunes store from an iPod, iPad, and iPhone, but this is for iTunes content that was purchased/downloaded from the iTunes store only.
First you need to authorize your new computer with your iTunes account with iTunes if you haven't already done so.
With your iPhone connected and without syncing, at the iTunes menu bar go to File and select Transfer Purchases From - the name of your iPhone.

I used iCloud before I updated to the new iOS 6 and now I only have 44 pictures how can I get them all back?

I used iCloud before I updated to the new iOS 6 and now I only have 44 pictures how can I get them all back?

Photo stream only keeps your photos for 30 days. After that, they are removed from your photo stream but not from any device that has already received them. Chances are, the 44 photos are from the last 30 days; the others are not there because they are no longer in your photo stream.
If the photos were in your camera roll when you last backed up, restoring to the backup should recover them. However, you will have to restore to the entire backup to do so. If they weren't backed up or imported to your computer, there is no way to recover them now.
To be sure your photos are saved, regularly import them from the camera roll to your computer as outlined here: http://support.apple.com/kb/HT4083.

So With All my apps i am using less than 300mb no music no videos, but my iPad is saying that I have used 13.1gb how can I get that lost space?

So With All my apps i am using less than 300mb no music no videos but my iPad is saying that I have used 13.1gb how can I get that lost space?

Did you confirm this in Settings>General>Usage>Storage? You can see how much storage space each app is taking up. If that checks out with your findings, then your space is probably being taken up by "other". You can see this when you connect your iPad to your computer and with iTunes running. You can see it in the capacity bar at the bottom of the iTunes window on the right side.
"Other" contains most of the stuff associated with apps but not the apps or any media itself. Safari history and bookmarks, contacts, notes, text messages, email messages and so on. When "other" takes up that much space, something is wrong and usually restoring the iPad will clear that up.
Backup the iPad, transfer purchases, restore to factory settings, restore from the backup and then sync with iTunes to retrieve everything.
iTunes: Restoring iOS software - Support - Apple

I am trying to update my time machine backup on time capsule, but time machine keeps trying to create an entirely new backup (evidenced by the 200GB backup size). How can I get time machine to modify my old backup rather than create a new one?

I am trying to update my time machine backup on time capsule, but time machine keeps trying to create an entirely new backup (evidenced by the 200GB backup size). How can I get time machine to modify my old backup rather than create a new one?

It must have found the old backup corrupt.. so you will more than likely have little choice. You can archive off the old backup if it is still useful.
You can also verify it. See A5 http://pondini.org/TM/Troubleshooting.html
He also has some info on this problem. eg C13.

I put my new iPhone into iTunes for the first time, and chose to back it up to the iTunes i had on my iPod, but that made all my contacts on my sim card disappear, how can i get these contacts back?

i put my new iPhone into iTunes for the first time, and chose to back it up to the iTunes i had on my iPod, but that made all my contacts on my sim card disappear, how can i get these contacts back?

Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
And See Here...
How to Use Multiple iDevices with One Computer

I have been charged for an app i dont have and judging by the name i wouldnt be interested in having, how can i get my money back?

I have been charged for an app i dont have and judging by the name i wouldnt be interested in having, how can i get my money back?

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

Have set Yahoo Mail as my mailto yet when I try to "send a link" I get a Yahoo sign in page and am then taken to my inbox. How can I get an email box to send the link?

I can't get Firefox to send either photos out of Picasa or "send a
link" using my Yahoo!Mail option. Have set Yahoo as my default
and have set Yahoo as my mailto using tools/apps. When I
use "send a link" I am sent to my Yahoo sign in page and it takes
me to my inbox. How can I get a blank email form to come up?

Typing in additional text seems to get the job done. This seems to be a feature of the latest IOS update, I have never had the problem before the last update.
I use the box with the arrow just to the left of the URL block at the top of the page to send myself links to pages of interest. Adding the extra text seems like a pointless step, but it does work.
Thanks.

HT204053 I accidentally bought an 15GB iCloud service, and I want a refund of my money. How can I get my money back? I can't find the email adress to ask for it (I live in Chile. Apple doesnt have a Phone support for this area)

I accidentally bought an 15GB iCloud service, and I want a refund of my money. How can I get my money back? I can't find the email adress to ask for it (I live in Chile. Apple doesnt have Phone support for this area)
Please, help me :)

Your best bet would be to try resetting the password to the account that you would like to use via iForgot
Once you log in to that account change the email address to anything, it can even be fake its just a placeholder
After you do that you will be free to change your old email address on your appleID to the new one that is now free to be used as it is no longer attached to the other account.

My ipod nano was synced by itunes and removed all of my music and game files. I am in the process of adding my music back one cd at a time, but there is no history of tetris that I paid for from the itunes store. How can I get this game back for my ipod?

My ipod nano was synced by itunes and removed all of my music and game files, and replaced my music with my kids music that they have put into the current itunes library. My music is nowhere to be found on my computer, so now I am in the long, forever process of adding my music back one cd at a time, but there is no history of tetris that I paid for from the itunes store. How can I get this game back for my ipod?

Contact iTunes support and explain your situation to them. They may let you redownload it at no cost.
http://www.apple.com/support/itunes/contact.html
If they don't, I'm afraid you'll have to purchase it again. Sorry.
B-rock

I have a DVD Acrobat Pro 9. I upgraded laptops and trying to install but the DVD is not readable. How can I get a new DVD or Download Acrobat Pro 1. The product is registered and I have the serial number. PS: Contacting Adobe on this issue is impossible..

I have a DVD Acrobat Pro 9. I upgraded laptops and trying to install but the DVD is not readable. How can I get a new DVD or Download Acrobat Pro 1. The product is registered and I have the serial number. PS: Contacting Adobe on this issue is impossible... direct support stinks.

Download AA 9 Pro from http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html. Make a new backup for your archive. You might also take the DVD to your library to see if it is a drive problem. You might also carefully clean the DVD with water and soap (do not use anything that would scratch the surface or you have destroyed it for sure) and see if that solves the problem. This is particularly an issue if you have finger prints or other crud on the DVD. However, it could also be a bad drive as I mentioned. Hopefully the download solves your problem in any case (I would backup the download to CD and/or backup HD).

I was charged for a movie that never was downloaded, i asked for it but the conection was too slow and I never was able to have the movie that i asked for...how can i get it without being charged again, who could remove the chage from my Crecit card?

i was charged for a movie that never was downloaded, i asked for it but the conection was too slow and I never was able to have the movie that i asked for...how can i get it without being charged again, who could remove the chage from my Crecit card?

You may not be able to get a refund, since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you, particularly if the problem was on their end preventing the movie from downloading in a reasonable time.
Good luck.

I had quite a few notes in the 'Notes' app. I suddenly find that all of them, except 3 have disappeared. What could be the reason and how can I get my notes back?

I had quite a few notes in the 'Notes' app. I suddenly find that all of them, except 3 have disappeared. What could be the reason and how can I get my notes back?

Not fully au fait with iCloud. I don't use it. But if you have done a backup to iCloud then this might help. This reply will refresh your post thereby giving others an opportunity to comment. Meanwhile, read up about iCloud in the User Guide. Here's the link to download it - http://support.apple.com/manuals/#ipad

I used to have a indicator of time when attaching file in Yahoo Mail...I no longer have that in Safari 5.1.5...How can I get that indicator back???

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