I've had my ipad for almost a year and it's worked fine up until the new ios6. Now, when I'm using facetime it keeps cutting the conversation off and we have to reconnect - any ideas?
I've had my ipad for almost a year and I use Face Time every day. It's been working perfectly all the time but now I've upgaded to the new ios6 it keeps cutting the conversation off and we have to reconnect. Anyone got any ideas?
Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
maybe this:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Similar Messages
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I am now unable to use my iMessages.. I have done the home button, power button reset etc, but no good... Please help
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
I've had my phone for almost a year and my charger cord will not work and the square thing won't work either with another cord can I return it for another without paying $30
if the failure is not the result of misuse or accidental damage then it will be covererd under the 1 year warranty.
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i just bought a movie and i waiting for it to download. i was wondering if i could watch the movie right now when it was still downloading or if i could pause it and download it later, so i can watch it now
Same thing happened to me ipad. Please someone fix it Apple.
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Hi all since updating to ios 6 when trying to use facetime I keep getting connection lost and no ringing tone has Apple got a fix for this issue
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Cheers, Tom -
I have had a IPad for 4 years, for several months when working with apps, the screen will go black and then return to the home page
Hi sjeure,
Thanks for using Apple Support Communities. I would recommend restarting and resetting your device to see if the unexpected app closing still happens:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
- Ari -
I suddenly cannot open my iTunes. Was working fine a few weeks ago but now a message comes up asking me to use the English version. (I am using Windows 8)
Hey MichelleOland,
Thanks for the question. I understand that you are experiencing issues opening iTunes for Windows. Let’s try completely removing iTunes and all related components and then re-installing from Apple’s website:
Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
http://support.apple.com/en-us/HT1923
Additional information:
If you can't install or update iTunes for Windows - Apple Support
http://support.apple.com/en-us/HT201668
Thanks,
Matt M. -
Had my ibook for almost 3 years
I took OS9 off after 3 months and having to reinstall the os every other week, and then I had to put in a new hard drive. I am on my 3rd AC adapter, and I just got it back from apple with a new logic board after the display totally disappeared. Now it will not run on the adapter, every time I plug it in after about 5 minutes it freezes, but it is fine on just battery power. I wonder if it is the adapter, (but it was working fine before the new logic board). Any ideas anyone?
thanksHi, and welcome to Apple Discussions.
Does the iBook charge the battery okay?
Call Apple and tell them that the new logic board isn't working right. When mine came back from the first logic board repair, it would not run at all from the battery. When you unplugged it, it was just like unplugging a desktop. It died immediately.
So, although mine was the reverse of yours (would work on AC but not on battery power), it could be that this new logic board is defective. Or it could be that they did not get the power input (DC-in) board hooked up right when they did the logic board repair. Which ever is the case, call Apple and ask them to fix it, since this problem is the result of the logic board repair. -
i love my MacBook Pro it my life. But the other day i was playing Sims three on it and i put it outside so i could cook dinner and it shut off and now its say no bootable device-- insert boot disk and press any key. I went to bestbuy and talked to the geek squad and another kid that has a mac and told me to put in the boot up diskbut he also said that i will loose everything on ther and i cant i have all my school things on there and it cant be deleted. help lexie
Hi Lexie,
Try these steps
When the grey screen appears when you first switch on the mac, hold down the alt key straight away until a hard drive icon pops up. If this doesnt work step 2
Insert the mac install dvd into your mac when the mac is on, dont worry it can be on the grey screen. Then restart the mac with this disk in the drive and as soon as the grey screen pops up hold the "C" key, this will boot from the disk drive. After a period of time a menu should pop up asking to install mac, but dont worry about this. Just goto the menu bar at the top and find startup disk. Once you are in there select the Machintosh HD or which ever your drive is called, then select restart. This just resets the startup disk. If this fails step 3
When you turn the mac on hold Command+Option+P+R before the grey screen appears and hold this until the mac restarts and gives you 3 beeps. Then let go and it should work This command just resets the PRAM and NVRAM which is just a small part of memory that holds simple information such as the startup disk.
All of these steps will not make you reinstall anything or damage any of your data.
Good luck! -
the title says all
Did you try to reset your device by pressing the sleep and home button for about 10 sec, until the Apple logo comes back again? You will not lose any data doing a reset.
If this does not work, try to connect in recovery mode, explained here: iPhone and iPod touch: Unable to restore
Message was edited by: Ingo2711 -
I have reset netwrok settings, ip addresses are all fine, restarted my router, but I may be missing something. Anyone else having similar problems?
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
I had to restore my iPhone and now I cannot use my iTunes stored on the phone for an alarm or ringtone.
yes did you buy it of somebody or a well known company such as apple or carphone warehouse?
and i mean the phone would have been activated in the first place with the sim card you get given when you first get the phone.
trying to activate the phone with another sim card that you did not get when you brought the phone may result in you not being able to activate it
no worries -
my imessage isnt working properly it always shows the delivered and after the person reads it, it tells me that they have read it but right now its not even telling me if its delivered or not so can you help fix it ?
Hi, JEvansIII.
Thank you for visiting Apple Support Communities.
Try resetting your System Management Controller or SMC then launch iTunes after processing these steps. If the issue persists, try downloading a fresh copy of iTunes by accessing the second link below.
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/en-us/HT201295
http://www.apple.com/itunes/
Cheers,
Jason H. -
It was in my house the whole time and I'm 100% sure the email it's showing is not mine. Because of this I can't log in as I don't know the APPLE ID or PASSWORD that locked my iPad. I've seen many people have this problem and I think someone may have hacked into my wifi network and done this. Any help?
Cyanpandaa wrote:
It was in my house the whole time and I'm 100% sure the email it's showing is not mine. Because of this I can't log in as I don't know the APPLE ID or PASSWORD that locked my iPad. I've seen many people have this problem and I think someone may have hacked into my wifi network and done this. Any help?
Following instructions are from Ipad user guide (IS08)
Your Ipad may just have locked itself -- if you have not set a passcode it should work.
Sleep/Wake button
You can lock iPad and put it to sleep when you’re not using it. Locking iPad puts the display to sleep, saves the battery, and prevents anything from happening if you touch the screen. You still get FaceTime calls, text messages, alarms, and notifications, and can listen to music and adjust the volume.
Lock iPad. Press the Sleep/Wake button.
Unlock iPad. Press the Home button or the Sleep/Wake button, then drag the slider that
appears onscreen.
Turn iPad on. Hold down the Sleep/Wake button until the Apple logo appears.
Turn iPad off. Hold down the Sleep/Wake button for a few seconds until the slider appears onscreen, then drag the slider.
f you don’t touch the screen for two minutes, iPad locks itself. You can change how long iPad waits to lock itself, or set a passcode to unlock iPad.
Set the auto-lock time. Go to Settings > General > Auto-Lock. Set a passcode. Go to Settings > Passcode. -
Our computer has been running terribly slow, so we switched to using Firefox and it will not let me use any checkboxes on any website. Is there a setting or anything that needs to be changed
Many of your points are totally legitimate.
This one, however, is not:
…To put it another way, the design of the site seems to be geared much more towards its regular users than those the site is supposedly trying to "help"…
The design and management of the forums for more than five years have driven literally dozens of the most valuable contributors and "regulars" away from the forums—permanently.
The only conclusion a prudent, reasonable person can draw from this state of affairs is that Adobe consciously and deliberately want to kill these forums by attrition—without a the PR hit they would otherwise take if they suddenly just shut them down.
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