I've just bought a MacBook Pro The system won't recognise the serial number even tho I've typed it in carefully several times The helpline is closed Any ideas?
I've just bought a MacBook Pro The system won't recognise the serial number which I've copied very carefully several times from the underside of the computer
The helpline is closed Any ideas? I don't know what the operating system is - how do I find that out?
What are you trying to do?
The operating system can be found by going to the Apple menu and selecting "About this Mac"
Under "Mac OS X" should be the Version 10.6.x, clicking Software Update will update the operating system via the internet.
Similar Messages
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I just bought a macbook pro and want to use my own iCloud account for my iPhone. How do I sign off of the current account on my iPhone and sign in with my own iCloud account i set up my mac?
On your phone, Go to "Settings", "iCloud", scroll to the bottom and "sign out." Assuming you have the the account password/security info of the current account, it will delete everything iCloud related upon your approval (don't worry, everything will remain in the cloud.) Once signed out, in the same settings location (under "Settings", "iCloud") sign in using your Apple ID and Password.
Hope this helps. -
I just bought a MacBook Pro, and need to d/l my photos from my memory card reader. iphoto keeps coming up as the app to use, but the column on the left says "No name, and shows 0 photos on the black screen. How do I view the photos on the reader?
Did it... When I clicked on "No name", a file folder came up and, I forgot to put MacBook Pro in the name bar... That was it! Maybe someone else can use this post Hopefully...
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I just bought my macbook pro and it's charged up to 100% and is still plugged in but now shows the battery at 98%. How is this possible when it's plugged in to the charger and the green light is on?
The system regularly lets the battery drop to about 95% when on the charger, then recharges to 100%. This lets the batery exercise "just a little" all of the time and saves the recharge curcuits from overuse.
Regualr occurence for me.
Also ... you need to let your battery work at least once per month. Let it run down to 40%, but not less if you can at all avoid it. Running thr battery fully dead will shorten the battery life significantly. -
Bit of a tough one...I have a hard drive, iPod and iphone synced to an itunes on a computer that's been irreparably broken. Just bought a macbook pro and want to try and salvage everything onto the itunes on there. Any ideas?
Yeah it seems to be fine although I'm a bit reluctant to fire it up with the Mac just incase. Thanks for the response btw
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I run time machine on my iMac using an external hard drive. I just bought a MacBook Pro and want to know if i can run time machine on it using my wireless network on to the iMac external hard drive
How do I set up Time Machine to a shared drive on another Mac?
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I've just bought a Macbook Pro 15" and I'm trying to use Photoshop, but the resolution its displaying the images at for 100% are too small. I have to design for the web, so need to be intricate with detail, but I'm finding it adjusts the resolution of the image right down. (I mean you can see the image clearly, but it's too small to edit). When I look at Safari and see a web page at 100% it's clear, but the same page displayed in Photoshop CC appears 50% of the size (even though it says it's 100%) If I move the application window to another screen it adjusts it correctly – leaving all the pallettes, menus and tools correctly sized as they are on the retina display Is there some way to adjust the way Photoshop CC displays images so it is more consistent with what you actually see? There doesn't seem to be any answer on the Adobe forum, so hopefully someone here can shed some light. MacBook Pro with Retina display, 15", OS X Yosemite (10.10.2), Photoshop CC 2014
I tested both ways. With "open in low resolution" ckecked the size of the images is cool, but it is low-resolution including Photoshop appearance.
If "open in low resolution" is unckecked the appearance is good but the very small size.
See the image below. It has 650 x 732 px, 72 dpi. The font of the text "Neste aniversário ..." is with 18pt. -
I have just bought a Macbook Pro and sync data from my old version onto the new one...However when I tried opening the mail client...Message window does not appear. The old Macbook Pro I was using used Snow Leopard. Now with the new it is a Lion. Toruble now when I click onto new message window I have the spinning icon which show it is trying to load. However it fails and Im left with having to Force Quit it. How can I resolve this problem
Tunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Quick answer if you use iTunes default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Start iTunes with the option (shift on Windows) key held down and guide it to the new location of the library.
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases. -
I just bought a MacBook Pro today and when I try to open iPhoto, it tells me "You can't open the application on iPhoto because it may be damaged or incomplete." Please assist me.
Pat Di Paolo wrote:
Im sorry to say this did not work for me.
Pat
Why did you mark your post as solved?
You will be better off posting in either the Lion or the iPhoto forum areas as this area is for Macbook Pro issues. You are having software issues. -
I just bought a macbook pro and asks me the password, says it has expired what I do?
marsrover25 wrote:
I recently purchased a macbook pro and qualified for the free Mountain Lion update. Now that I've received the very long content code from Apple, where do I go to enter this information? Is there a link within apple.com? This is my first apple computer so I'm not a proficient user. Thank you
Sign into the App Store with your Apple ID. App Store should be in the Dock.
Cheers
Pete -
i just bought a macbook pro and the mountain lion free update applied correctly but the internet went down and now the download won't appear/ continue, and when i open the app store it requests me to pay for the update? what can i do?
Welcome to Apple Communities
http://www.apple.com/support/mac/app-store/contact -
Dear all, I have just bought a MacBook pro with osx lion on 25th last month. I wanted to know if I can use the methods described above to update to osx mountain lion or I have to buy osx mountain lion from the app store?
Here are the rules to qualify for the free upgrade:
http://www.apple.com/osx/uptodate/
(has to be purchased from Apple or authorized reseller). -
im having trouble with my magsafe L adapter, i just bought my macbook pro around october-november 2011. just wondering if their still gonna replace it though i lost my receipt already. can i buy just the wire, i mean the "L" not the whole charger?
Punch the computer's serial number here and check your coverage:
https://selfsolve.apple.com/GetWarranty.do -
Just bought a MacBook Pro and when i try to get the free download of Lion it aks for my details but one of them is State which only alows 2 charecters and I live in spain....
How do i get my free Lion update????Thx i found the answer
https://discussions.apple.com/message/15658181#15658181 -
I just bought a macbook pro and I want to know how to restore pictures that were backed up on iCloud but then deleted from my phone. Isn't that the point of the backup so I can delete and make more space. Please help!
Log into the iCloud on your MacBook Pro and enable Photo Stream:
Then launch iPhoto and set iPhoto's Photo Stream preferences to the following:
Then check the Photo Stream section of iPhoto:
This is to confirm that the photos are still in Photo Stream. If they are they will be imported into the library.
NOTE: not all photos in an iPhone will be in the Photo Stream. PS only keeps photos in it for 30 days.
If you have the missing photos in your library put them in an album. Connect your iPhone to the Mac and open iTunes. In iTunes you can select that album in the library and sync the photos to your iPhone to get them back on the iPhone.
OT
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