I' ve just got an ipad (the new ipad) as a gift. It's a new one but Unfortunately, i found out that it doesn't have the App Store install. How to install the app? Please advice.
I just got an ipad (retina display) as a gift. But unfortunately it doesn't have the App Store application installed. How to imstall it. Then i asked the IT to help me to find the solutions. They asked me to RESET the ipad. I tried to reset the ipad but it request 4 letters of password which i'm puzzled coz i don't even create any password yet in this ipad. So how to get the password? Can some one help me to solve this problems. Thanks.
Your best bet is to contact Apple. Those conditions should not occur with a new unit.
I do suggest that you read Chapters 1, 2, and 3.
If you wish to troubleshoot on your own...
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.
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Similar Messages
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A few months ago, I purchased a new iMac. I recently created a movie using iMovie. Then I found out that iDVD is not included. So I have the problem that I want to burn a movie that I can play on my DVD player and watch on a television. I rang Applecare and was told that I need a program called BURN.
Is this correct? I can export the movie from iMovie in a m4v format, but I think I need to convert this to iso format before I can burn the disc.
I know there are programs like TOAST that will do this, but it is expensive.
I would be very grateful for any assistance.Burn will not do what you want, and there is no real substutute for iDVD.
Why is there no iDVD on my new Mac?
Apple insists that the entire world has access to fast broadband (and are prepared to pay for the considerable bandwidth usage) and wants to distribute home movies to friends and relatives via download (iCloud, YouTube, Facebook, whatever) rather than mailing them a DVD. The fact that in reality not all users do, has so far had no effect on this policy. If you scream and shout loudly enough down the phone Apple may send you a free copy of iDVD. Stating that they would return their brand new Mac unless they received a copy of iDVD worked for some, but that is now said to have been withdrawn by Apple.
Also, you can complain bitterly via Apple’s Feedback link, perhaps suggesting that Apple could have provided a choice between burning DVDs and distributing home movies by other means. You may feel that Apple should not dictate how you destribute family videos or photos to distant relatives and friends, and should not assume that every user is prepared to pay for the excessive bandwidth usage charged by ISPs for huge downloads from the App Store:
http://www.apple.com/feedback/
Whilst Macs with a Superdrive continue to be able to burn video DVDs, the software for so doing, iDVD, is no longer included in the iLife bundle that came with OS 10.7 Lion (which also omitted iWeb) or that comes with OS 10.8 Mountain Lion. And it is no longer included in the iLife 11 from the online Apple Store: http://www.apple.com/ilife/. Your only solution is to look on Amazon or eBay and try to get an older version that includes iDVD 7, i.e. iLife version 9 onwards. You should also do this if you plan to buy a new Mac anytime soon, as stocks of iLife that include iDVD will not be available for ever.
However, the vastly more expensive FCPX can burn a DVD without iDVD or DVD Studio Pro involvement, but lack the themes etc of iDVD. Also, of course, there is Roxio Toast, which is the best software for burning anything but again does not offer the flexibility of iDVD.
And if you think Microsoft are any better, their new Windows 8 operating system will not play DVDs, or burn them, unless customers buy an extra upgrade, the company has announced: http://www.gizmag.com/windows-8-no-dvd-playback/22443/
In other words, computer manufacturers have declared optical media as dead, long before consumers are ready to stop using them, which is fine as long as they offered us a choice, but they won’t even do that. Flexibility and intuitive use of a computer seems to be a thing of the past. -
Please can i have some help. As my ipod doesnt have enough space to finish dowloading a film and i have deleted all my apps and there is still no space.
I would like to delete the download. Thanks in advance.According to the trms of the iTunes and app stores - all sales are final. but that doe not mean that you can't try anyway. People ask for refunds all the time. Use the Express Lane email to contact iTunes.
http://www.apple.com/support/itunes/contact/
You can still download the other movies in iTunes on your computer. Launch iTunes and go to Store>Check for Available Downloads. You can download them in iTunes and then sync them to the iPad later. When you are done watching the first movie, you can transfer it into iTunes on your computer, delete it from the iPad and you will have the room for another movie on the device. To transfer the movie when you are done with it, you can use the transfer purchases feature.
Transfer purchases.
http://support.apple.com/kb/HT1848
If the photos that you lost were photos that you took with the iPad, they should be in your iPad backup - if you sync with iTunes or if you backup with iCloud.
How to backup and about iOS backups
http://support.apple.com/kb/HT1766
http://support.apple.com/kb/HT4946 -
I just spent $800 on CS6, got the CD and found out my iMac doesn't have a CD drive. HELP!!!!!
I just got the new iMac, and CS6. How am I supposed to install this software without a CD port????
Buy or borrow an external drive, either from Apple or a third party, use Remote Disk if you have another computer with a DVD drive you can network to:
http://support.apple.com/kb/HT5287
or if you have access to another Mac use Disk Utility to make a disk image of the CS6 install disk, copy that disk image to your new iMac, and install from that.
Regards. -
I deleted app Store icon, how to install it again
My son deleted app store aplication icon, I have no clue how to install it again.
please, help!gabolito wrote:
My son deleted app store aplication icon, ...
This App Cannot be Deleted... as is the same for any pre-installed iOS App... It's probably just Hiding from you...
Check in All Folders and on All Pages/Screens...
Check in Restrictions...
Settings > General > Restrictions
If no joy...
Settings > General > Reset > Reset Home Screen -
Firefox 5.0 for Mac 10.6 not compatible with LinkedIn companion toolbar
You got it backwards, add-ons need to be compatible with Firefox, not the other way around. When Firefox is updated, the add-on needs to be updated.
The Firefox version of that toolbar, available from here - http://www.linkedin.com/static?key=browser_toolbar_download - and here - https://addons.mozilla.org/en-US/firefox/addon/linkedin-companion-for-firefox/- hasn't been updated for Firefox 5.0 yet.
You can force "compatibility" with this extension, but if that extension isn't coded correctly for Firefox 5.0, it ain't gonna fix it. <br />
https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/ <br />
You'll have to see how well that add-on works in Firefox 5.0.
Of course, you can ask LinkedIn when they plan to update their add-on. -
I found out that my 2 desktops have the same Firefox windows.
When I opened Firefox, I found a duplicate window on my other desktop on my Mac. I tried to delete the duplicate but it ended up deleting both. Funny thing is that whenever I type something on the first one, the second one also follows it. How could I get rid of it?
Sounds like one computer is watch-dogging the other.
./Has someone installed a key press spy program? -
I have a new ipad and everything works but can't connect to the app store. Itunes works and the wifi seems to be working but i get a blank white screen when i open the appstore. Nothing will load unter the features or charts tab so i cant download any apps. Purchased and updates tab loads fine. Any suggestions?
You would get better response from the iTunes community forum.
Have a nice day! -
I’ve got a new MacBookair11 2weeks ago and I am very happy with it. Today I’ve tried to synchronize it via icloud with my ipad and I have lost the camera.
Looking through help in internet I found out that I had to reset the SMC. I did exactly as per instructions given but with no luck.
Is there any other solutions that will fix my camera for facetime and iphoto?
Thanks for your helpMacBook Air (Mid 2013): FaceTime HD Camera might not work after OS X 10.8.5 update:
"Apple is investigating this issue." -
I bought a student version of CS 5 a few years ago, and just got a new computer (a MacBook Air). The computer doesn't have a CD drive, so how can I install my CS 5 onto my new computer?
Download CS5 products
Mylenium -
My iPad defaults to the Australian App Store. How can I restore it to the UK Store, please?
Change the App Store country -
Open the App Store app, go to the Featured pane, swipe to the bottom, tap your Apple ID and sign out. Tap again and sign back in. The App Store will automatically change to the store from which your account is authorized to make purchases. -
I replaced my iPad with a new one. I backed up to iCloud but did not do a physical iTune Sync. Now I am having trouble recovering some Notes and Photos. I have been reinstalling Apps from the App Store. How do I recover my Notes?
Thank you again for all of your help!! I really appreciate it!
I think I am following -- I was able to upload to my iPhoto and all photos and videos are there that is a plus! I tried to create an Event in my iPhoto and put all of my photos in that event but for some reason, now my iTunes it not recognizing that Event in my iPhoto. It is not allowing me to import just that event at the moment but I may be doing something wrong. At least all of my pics and vids are in iPhoto so that is a plus and I know they are at least saved somewhere. Just for some reason, my iTunes it not locating the event that I created with only those photos.
Thank you for letting me know about my contacts! How do I know if I have the contacts app?
Also, I had no clue that my iCloud could be backed up via cellular data! However, is this a new feature with the most updated iOS?? Unforutnatly I am like 2 iOS updates behind because I don't have enough storage on my phone. I still get the notification that my phone needs to be plugged in and connected to wifi in order to back up to the cloud :-(
How can I sync using USB? Right now when i click on the info tab for my iPhone in my iTunes this is the answer that I get -- I am a little unclear as to what it means.
Sync Contacts:
Your contacts are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone
Sync Calendars:
Your calendars are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone -
After I updated lion to 10.7.4, app store does not recognize my ID APPLE and it unable to connect me to app store in order to update/download apps? What have I to do? I have the same problem with mac mini e mac book air. Please help me!
Your advice did not help me. I also installed 10.7.4 combo but the situation is the same.
my internet connection is ok, mail is ok, but app store after 3 resets does not recognize my ID and it says "connection is not possible". Why? I have the same problem in both my mac mini late 2009 and mac book air 2010? Is it a problem of 10.7.4 update? I have to solve this problem and how can i return to 10.7.3 if my last backup was not with 10.7.3???thank you for your kind collaboration... -
I gave my ipad 2 to my brother last month. After that he erased all content and settings, sign in with his apple id. The next day until now, I found out that I can not udpate my apps both on my iPhone and iPad Air. I had create new apple id, change my password, delete the icloud acc. But still I can not update my apps. I have many of red notifications on iPhone and iPad Air. What should I do? Thank you in advance.
1. It is never a good idea to include personal info like your email address or Apple ID in a post on an open forum.
2. The email you received DOES NOT say your Apple ID cannot be used to unlock this iPad. The email informs you that your Apple ID was used to unlock an iPad. Fortunately the iPad is yours. The message confirms that. If your Apple ID was used to unlock an iPad that was not yours your would then know to change your password. Since the iPad is yours you do not need to change your password.
Is your iPad working? -
I bougth a macbook from anotner person.
I already change th apple id in all places.
But only in app store when I choose download the new release of a app, it request the password of the old apple id, and i can't switch this apple id to my apple id.
Where i should change for this?The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
3. Other issues
If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information.
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