I've lost all my music since my last computer died. How do I get that music back without having to pay for it? I read somewhere that there is a "form to request to download iTunes purchases again", is this true?
All of my music is missing from iTunes since my last computer died and had to get a new one. How do I get that music back without having to pay for it again? I've read somewhere there is a "form to request to download iTunes purchases again", is this true?
Media should be included with the backup of the computer that all users should be creating on a regular basis as part of basic computer/data maintenance.
In the event that you do not have a backup (stop being lazy.... keep backups of YOUR data and other important files)
If you are in the US and running iTunes 10.3 or later, it is possible to redownload music via iCloud from purchased history.
If you are not in the US or for some reason cannot run iTunes 10.3 or later, contact iTunes customer support and ask very nicely for the opportunity to redownload the content. They are not required to provide this opportunity.
It is also possible to transfer content from an iDevice that was purchased via iTunes. On the new computer, sign into the iTunes account, authorize the computer, connect the device then select File > Transfer Purchases.
The simplest method of all is to transfer or copy the media (and other important files) from the old computer or the backup of the old computer. Typing "move itunes library" into the search bar here or into google will reveal step by step instructions on how to do this.
Similar Messages
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Please, I need to know if I can get my music back!
You can re-download purchased iTunes content for free:
Read here:
http://support.apple.com/kb/HT2519 -
I recently downloaded a whole cd on itunes. However, as it was downloading one of the songs was interrupted and didn't fully download. How do i get the whole song without having to pay again?
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete track from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music then you will need to contact iTunes Support - try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
I recently downloaded a whole cd on itunes. However, as it was downloading one of the songs was interrupted and didn't fully download. How do i get the whole song without having to pay again?
Go to iTunes Store > Purchased ( in Quick Links on the right) and redownload
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i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?
If you bought them on your iPad then you will need to connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases to copy them over to the Tones part of your computer's iTunes library and you can then sync them to your iPhone - ringtones are a one-time only download, so you won't be able to redownload them directly on your phone.
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I accidentally deleted an app. that I paid for from Amazon in 2012. How do I get it back without having to pay for it again?
You purchased it directly from Amazon, not the App Store? It was a downloadable application, or one that came on physical install DVDs?
Matt -
I have a CS3 for windows and I switched to a mac. Can I get a mac version without having to pay for the suite again?
No.
Adobe only offers a Platform Swap on current software: Order product | Platform, language swap
CS3 is also too old to have an "upgrade path" and is no longer sold or supported by Adobe.
You do, as a CS3 owner, qualify for a 40% discount on your first year of a Creative Cloud Subscription though: Creative Cloud pricing and membership plans | Adobe Creative Cloud
If you don't want to go with the subscription service, Adobe does still offer CS6 (4 versions away from current & no longer receiving updates) as a "one time payment/download" perpetual license: Creative Suite 6 -
I had to restore my phone and before I did it I bought a ringtone and now I do not have that ringtone. How do I get that back without having to repay for it?
Call iTunes support and see if they will re-grant it back to you. Shouldn't be a problem, they have done it for quite a few people I know.
1-800-694-7466 -
i had my phone reset and without paying for my music i have already got is there anyway of getting all my songs back?
Depending upon what country that you are in (and if you haven't changed countries since buying it and it's still in your store) then you might be able to redownload it via the Purchased tab in the iTunes store app on your phone.
You should also be regularly connecting your phone to your computer's iTunes and doing File > Devices > Transfer Purchases so as to copy all of your downloads over so that you can take a backup copy of them (and preferably taking a backup of the phone if you have any important documents and/or photos on it) - apps and other downloads could also be potentially be removed from a country's store at any time, so you may not be able to redownload them either. -
I purchased an audiobook from itunes on my ipod yesterday. Following an unsuccessful update on the ipod today I had to restore factory settings and the audiobook has gone. How do I get it back without paying for it again?
Hi Jen. My daughter just compleated her nursing program and is now working as a full time nurse. Focus and study hard and soon you will be there too. Now to the problem at hand. I have the same problem. I gave up on it and satisfied myself with my iPod without the upgrade. Reason being I've read so many posts of people having problems after the upgrade. But I'm sure other factors are involved. Nevertheless here is the fix most say works to solve the problem: What ever virus protection you have installed on your computer, disable it. Then try to install the update. After that enable the protection. I had Kaspersky, and it does it's job well. The thinking is, the virus protection is blocking the upgrade. Hope this works. Charlie
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I am getting very aggravated by this, as I am not the one that did anything, yet they want me to pay for this movie again. I personally feel that this is a morally bankrupt thing for apple to do, unless it was a simply an error, in which case I expect to have my movie back.
I also lost all my movies a month or two ago when I upgraded iTunes, a pain in the arse getting everything back, but since then I back up everything religiously. Apple didn't delete my movies, they just disappeared the way these things do sometimes when you upgrade software.
Avatar, however, is not available from teh iCloud and you would have been warned of this when you bought it - my son has it on his iPad and he wants to remove it to free up space but the only way we can get it again is to pay for it again (unless someone has a smart idea of how I can sync his iPad with my PC and capture a version of it like that?.....without losing all my itunes on the PC?.....).
Some movie houses are more generous than others, but a small price to pay for the brilliant convenience of having most movies on the Cloud, I'd say :-) -
I lost all my ibooks after an ios update. How can I get my ibooks back?
Hi everyone,
SO here's my problem : I updated my ipad.
Then I updated my ibooks app.
I saw that every ibooks that i had was erased. Is it becauss of the app update or the ios update?
BEfore I updated my ipad, I backed it up.
IS there any way to get my ibooks back, please?
THanks for reading this.You dont have this:
Check your iTunes > Preferences... (or in Windows iTunes: Edit > Preferences...) > General tab > is Books checked? -
I created several documents last week, which were duplicates of documents created more than a year ago. Once duplicated in "numbers", I made changes, renamed, changed the location and began working on those documents. Now I cannot open them unless I upgrade to a newer version of numbers for $19.95. Is there a way around this? From the reviews I have read, not everyone is pleased with the newer version of numbers.
Numbers 3.0 is a free download for anyone with Numbers 2.3 on the Mac.
But from your description you may already have 3.0 on your Mac. Look for Numbers in your main Applications folder. That is probably the new version that you need to open the recently edited documents.
The old version would then be in a subfolder within Applications named iWork '09. That one can't open documents edited with the new version.
In any case, you do not need to pay for a new verson. If the new one is not already on your Mac, you can download it for free.
SG -
Hi everyone
alittle while ago i payed for scrabble on itunes and recently i have wanted to put all my apps onto my laptop and i couldn't find it under purchased, is there anyway i can download it again without having to pay for the app
thanksHave you checked if the version you purchased is still available, if not, you can't redownload it.
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My PC crashed and I lost all my stuff, including i tunes account. How do I get purchased songs back?
matthewfrommerseyside wrote:
It is a new pc - old one crashed and lost everything.
Yes, I got that. My question was "are you using the same iTunes account to access music purchased from the Store?" I think your answer is "yes".
matthewfrommerseyside wrote:
But they are all on my ipod - can i not sync back to itunes?
iTunes is not designed to do that. However, this user tip from tt2 may help you recover your music from your iPod, although it's not a simple process: Recover your iTunes library from your iPod or iOS device
Ignore any references in the tip to iOS devices, the Classic does not use iOS. The tip has a list of software, including the TouchCopy referred to by tbirdvet that may assist you in recovering your music.
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