I've recently upgraded to the paid version of Acrobat but whenever I try and run it, it crashes. HELP! please?

You may find these articles useful:
http://support.apple.com/kb/PH14176
https://discussions.apple.com/docs/DOC-6162
Ciao.

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I recently upgraded to the latest version of FF and now when using a webmail client I am routinely logged out when I try to search e-mail. Why? I go to IE and it works... but, I hate IE.

I recently upgraded to the latest version of FF and now when using a webmail client I am routinely logged out when I try to search e-mail. It works in IE, but I don't like or want to use IE.
== This happened ==
Every time Firefox opened
== Today

Unstable means it can vary in stability day by day as it can be crash prone to being stable. Features can be a work in progress for a while. The May 24 Nighty build was crash prone for a lot of testers for example.

I recently updated to the newest version of Flash (17.0.0.134) and I have a MacBook Air, running OSX. Ever since the update I can no longer select drop down menus or get Netflix to run properly. Has anyone else had this issue/know how to resolve it?

I recently updated to the newest version of Flash (17.0.0.134) and I have a MacBook Air, running OS X and I have Safari version 8.0.4. Ever since the update I can no longer select drop down menus or get Netflix to run properly. Has anyone else had this issue/know how to resolve it?

1. System Preferences > Flash Player > Advanced > Delete All
    Press “Delete All” button under “Browsing Data and Settings”.
2. Install Adobe Flash Player.
    System Preferences > Flash Player > Updates
    Press the “Check Now” button.
    http://get.adobe.com/flashplayer/
    Download it and quit Safari from Safari menu in the menu bar.
    Follow the prompts to install Adobe Flash Player.

I tried to upgrade to the latest version of Firefox but on the Firefox start page is still says "you are not on the latest version of Firefox, upgrade now"

I tried to upgrade to the latest version of Firefox but on the Firefox start page it still says "you are not on the latest version of Firefox, upgrade now". The start page looks different so maybe it did upgrade but why does the reminder still show?

You may see that message below the Google search box on www.google.com/firefox which is the old Firefox default home page. It appears that page is no longer being maintained by Google. You appear to have the latest Firefox version.
'''If you want the Google search page as your home page,''' change your home page to '''''about:home''''' (a new, updated version of the old Google/Firefox home page is now built-in to Firefox).
*See --> http://support.mozilla.com/en-US/kb/How+to+set+the+home+page
Also see --> https://support.mozilla.com/en-US/kb/Finding+your+Firefox+version 
You can also see your version on the ''Help > Troubleshooting Information'' display
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*'''''Shockwave Flash''''' (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*'''''Next Generation Java Plug-in for Mozilla browsers''''': [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

Can I upgrade from the free version of Acrobat Reader to Pro XI?

Can I upgrade from the free version of Acrobat Reader to Pro

Installing Acrobat is not an "upgrade" from Reader; it's a different product.

HT1926 hey guys,i tried to install the latest version of itunes but when i try to open it,it just comes up windows error 2 apple application support was not found,can anyone help me out and tell me what i need to do pls ?

hey guys,i tried to install the latest version of itunes but when i try to open it,it just comes up windows error 2 apple application support was not found,can anyone help me out and tell me what i need to do pls ?

If you run into the "another installation" message even after the reboot of the PC (which is an excellent idea by HTP ProXy), reregistering your Windows Installer Service is worth a try.
First, launch a command prompt as an administrator. In your Start search, type cmd then right-click on the cmd that comes up and select "Run as administrator".
At the command prompt:
Type %windir%\system32\msiexec.exe /unregister and hit enter.
Type %windir%\syswow64\msiexec.exe /unregister and hit enter.
Type %windir%\system32\msiexec.exe /regserver and hit enter.
Type %windir%\syswow64\msiexec.exe /regserver and hit enter.
Restart the PC and try another reinstalll.

Since I upgraded to itunes 11.1.1 (windows XP) when I try and sync podcasts Itunes crashes. What is the solution ?

Since I upgraded to itunes 11.1.1 (windows XP) when I try and sync podcasts Itunes crashes. What is the solution ?

Hi jsi3918,
Thanks for visiting Apple Support Communities.
If iTunes is quitting unexpectedly, see this article for troubleshooting steps that can help:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Regards,
Jeremy

Whenever I try to run Dreamweaver it crashes and the screen goes black

Whenever I try to run Dreamweaver it crashes and the screen goes black. However, when I open photoshop it opens perfectly. Please give me a solution.

can you please post your OS version, DW version and Crashlog if on MAC

I am trying to download the new version of Firefox but when I try its says to close all firefox connections but I don't have any open. The only open window is the one to start the download only

I am trying to download new version of Firefox. After I try to run the program it states to close all Firefox versions but there is no Firefox open except for the download. What else can I do

Do you have the "Green Arrow" icon on one of your toolbars? That usually will list your most recent downloads with a button to open the folder where they are saved.
If you don't have that, you can open the full download list using either:
* Ctrl+j
* Tools > Downloads
* History > Show All History, then click Downloads in the left column
Can you find the download listed there and click the "Open Containing Folder" button?
Are you downloading Flash or Acrobat/Reader?
For Flash try: http://get.adobe.com/flashplayer/
For Acrobat/Reader, you may not need an update.
Firefox's plugin check site only recognizes the Adobe XI (11) series as current, but if you have checked for updates in your Adobe Reader X or Adobe Acrobat X product (Help > Check for Updates) then you do not need to update the plugin. For this older Reader/Acrobat version, please rely on Adobe for information on available updates and not the plugin check site.

My ipod touch is disabled, i installed the latest version of itunes, but cant figure out how to restore, can anyone help with this?

My ipod touch is disabled, i installed the latest version of itunes, but cant figure out how to restore the ipod, can anyone help?

If you run into the "another installation" message even after the reboot of the PC (which is an excellent idea by HTP ProXy), reregistering your Windows Installer Service is worth a try.
First, launch a command prompt as an administrator. In your Start search, type cmd then right-click on the cmd that comes up and select "Run as administrator".
At the command prompt:
Type %windir%\system32\msiexec.exe /unregister and hit enter.
Type %windir%\syswow64\msiexec.exe /unregister and hit enter.
Type %windir%\system32\msiexec.exe /regserver and hit enter.
Type %windir%\syswow64\msiexec.exe /regserver and hit enter.
Restart the PC and try another reinstalll.

How do I install a foxit button on my tool bar? I recently upgraded to the latest version, but my tool bar does not contain a firefox button which is need for certain tasks, such as private browsing.

I had an existing laters 3 point whatever version of Firefox and recently upgraded to Firefox 10. This new version still has the old toolbar across the top, but there is no "Firefox button" which one has to use to activate certain action such as "private browsing." Is there anyway I can install the button on the toolbar, or is there a way to change to the new version 10 interface which includes the Firefox Button. I would prefer the former (the old configuration with the tool bar on top, but if that cannot be done, how to I migrate to the new configuration which apparently puts the tools on the side, if I'm not mistaken.
Thanks for any help you can provide. I have Windows XP.

If you have the old fashioned toolbar, you can still go into Private browsing by clicking Tools, then "Start Private Browsing". All the options that are in the Firefox button are in the old style toolbar, just maybe a little more hidden.
To enable te Firefox button, go into View, then Toolbars, then uncheck "Menu Bar". You should have the Firefox button.

Itunes recently attemped to upgrade to the next version on two of my Windows computers, and now I get an error message

My Windows computers (one Windows Vista computer, one XP sp3 computer) recently attemped to upgrade Itunes to the latest version, and now, I get an error message that reads:
Runtime Error
R6034
An application has made an attempt to load the C runtime Library incorrectly. Please contact the application's support team for more information. When I click OK, I get another error message tat states "Itunes was not installed correctly. Please re-install Itunes. Error 7 (Windows Error 1114).When I re-install
When I re-install Itunes, I get the same result.
Now, Itunes will not work. I cannot play any of my Pod Casts, or downloaded music. Quick Time Player, and any other Apple application does not work. What, if anything, is being done to fix this?

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
The information in the first link is Apple's only public acknowledgement of this issue. No other actions they're taking to address this are publicly known.
(100293)

HT1399 I have a windows pc. It has windows 8 installed and I've installed the newest version of itunes but when I try to play anything, it won't. There's no sound and it says it's playing but it does not. What can I do?

I have a windows 8 computer and I installed the newest version of itunes because I used to have an ipod and I have a few purchases that I wanted to listen to. When I try to play them it says it's playing but I can't hear anything. It does not even says it's played the whole way. It just stays at the beginning. It won't let me pause. I checked my computer sound and there is nothing wrong with it. So there must be some software problem but idk what it is. If anyone can help I would appreciated. Thank-you

Hi DJBentley2011,
Welcome to Apple Support Communities.
It sounds like there is an issue burning CD's in iTunes. Is the playback issue only occurring on a specific device and does the disc show up correctly in iTunes? The article linked below should help you resolve optical drive issues, it walks you through identifying potential issues and provides troubleshooting suggestions.
iTunes for Windows: iTunes Diagnostics, CD/DVD Drive Tests
http://support.apple.com/kb/HT1567
I hope this helps.
-Jason

I am trying to install the trial version of Acrobat but the file AdobeDownloadAssistant.exe will not run -it gives an unnumbered error that the file is not configured correctly. "This application cannot be installed...Please contact the application author

I can't install the trial version of Adobe Acrobat because the AdobeDownloadAssistant.exe will not run. I get this error:
"This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."
I completed the trial questionnaire & all seemed well. Can anyone help?

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Whenever I use the search the results page comes up but if I try and access any of the pages i get the Not responding message

I can access all my favourite websites ok. It is only when I try and access a page from using Search.

Your plugins list shows two Flash plugins and other outdated plugin(s) with known security and stability risks.
# Shockwave Flash 10.0 r45
# Shockwave Flash 10.1 r53
# Adobe Shockwave for Director Netscape plug-in, version 11.0
# Next Generation Java Plug-in 1.6.0_19 for Mozilla browsers
Flash Player uninstall: http://www.adobe.com/go/tn_14157 (this will remove the Firefox Flash plugin and the ActiveX control for IE)
Update the [[Flash]] and [[Shockwave|Shockwave for Director]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/
*http://www.adobe.com/shockwave/welcome/
*http://www.adobe.com/downloads/
Update the [[Java]] plugin to the latest version.
*http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)
Do a malware check with a few malware scan programs. 
You need to use all programs because each detects different malware. 
Make sure that you update each program to get the latest version of the database.
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
*http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and [[Searches are redirected to another site]]

I've recently upgraded to the paid version of Acrobat but whenever I try and run it, it crashes. HELP! please?

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