I am trying to download the new version of Firefox but when I try its says to close all firefox connections but I don't have any open. The only open window is the one to start the download only

I am trying to download new version of Firefox. After I try to run the program it states to close all Firefox versions but there is no Firefox open except for the download. What else can I do

Do you have the "Green Arrow" icon on one of your toolbars? That usually will list your most recent downloads with a button to open the folder where they are saved.
If you don't have that, you can open the full download list using either:
* Ctrl+j
* Tools > Downloads
* History > Show All History, then click Downloads in the left column
Can you find the download listed there and click the "Open Containing Folder" button?
Are you downloading Flash or Acrobat/Reader?
For Flash try: http://get.adobe.com/flashplayer/
For Acrobat/Reader, you may not need an update.
Firefox's plugin check site only recognizes the Adobe XI (11) series as current, but if you have checked for updates in your Adobe Reader X or Adobe Acrobat X product (Help > Check for Updates) then you do not need to update the plugin. For this older Reader/Acrobat version, please rely on Adobe for information on available updates and not the plugin check site.

Similar Messages

Maybe you are looking for