I want to create a document/spreadsheet (whichever) that I can send to agencies to type in information for work projects. Any ideas? I have an Excel file but it does not convert over very well and I am having trouble making changes to it.

Need to create a new spreadsheet or be able to edit the one I have.
I use this spreadsheet as a work order form for social service agencies. They enter name address etc., and then there are various work projects that they can select as well.
The one I have from the organization I work with is an excel file but it does not convert over very well. Instead of being 7 pages it is more like 11 or so because things run off the page.  I am trying to delete certain things and move them over but not working out very well so thought it might be easier to start over fresh.
Is numbers the program to use? If so, any useful tips?

If the form is going to be used on an iPad, Numbers is the only game in town.
Numbers is available for Macs only (and iOS devices). Excel is available for PCs and Macs. If you are in a mixed environment of Windows PCs and Macs and you are using this document as an electronic form, Excel is probably the better choice. Otherwise you will need to export to Excel for the PC users then import from Excel to retrieve their data. The import/export process is not perfect. A file that has been exported then reimported will not be the same as the original file. I would assume social services agencies are almost entirely PC-based. 
If the form is to be printed or turned into a PDF for distribution and use by the social services agencies, either Excel or Numbers would do the job but right now Excel might be the better choice. I would have recommended Numbers '09 but I cannot recommend Numbers 3 for anything thsat requires printing until they give us the layout and printing functionality we used to have (editing in Print View, ability to set margins, etc).
If everything else in your department/operation/agency is Windows PC and Microsoft Office based, you would be better off sticking with the standard.
I hope that helps.

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