I want to install ZCM 11 : unable to update primary server

According to ZCC "Last Contact" 8/17/11
Host Name: zcm1as2
IP Address 10.39.0.15
Last Full Refresh: 8/17/11
Last Contact: 8/17/11
ZCM Version: 10.3.0.0
ZCM Agent Verson: 10.3.0.27649
OS: Microsoft Windows Server 2008 R2 Enterprise Edition (full installation) x64 6.1.7600
Serial Number: 6189074d9881c548d95441400508d650
Under Assigned System Updates:
Update for ZCM (10.3.4) "Update Assigned"
Update for ZCM (10.3.3) "Update Completed"
When I RDP to the server the ZCM Agent provides a logon dialog which provides a "Windows Security Message" when I put my credentials in:
"Unable to log into the ZENworks realm because the system has disconnected from the network and the specified credentials did not match with the credentials cached on the system. ..."
I have another ZCM server and ZCC shows the following information for it:
Host Name: zcm2as5
IP Address 10.39.0.116
Last Full Refresh: 3:02 AM
Last Contact: 7:02 AM
ZCM Version: 10.3.4.0
ZCM Agent Verson: 10.3.4.13979
OS: Microsoft Windows Server 2008 R2 Enterprise Edition (full installation) x64 6.1.7600
Serial Number: 3655d513b9a190ed480d12e280f12bf4
Under Assigned System Updates:
Update for ZCM (10.3.4) "Update Completed"
Update for ZCM (10.3.3) "Update Completed"

On 8/16/2011 I downloaded and attempted to install ZCM_10.3.3_Update.zip
There were 2 warnings,
Status: SUCCESSFUL
Additional Notes: NOTE - Running command: [C:\Novell\ZENworks\share\java/bin/java, -cp, C:\Novell\ZENworks\lib\java\actionhandlerschema.ja r;C:\Novell\ZENworks\lib\java\actionschema.jar;C:\ Novell\ZENworks\lib\java\activation-1.0.2.jar;C:\Novell\ZENworks\lib\java\antlr-2.7.6rc1.jar;C:\Novell\ZENworks\lib\java\applypru. jar;C:\Novell\ZENworks\lib\java\applypruam.jar;C:\ Novell\ZENworks\lib\java\appschema.jar;C:\Novell\Z ENworks\lib\java\asn1.jar;C:\Novell\ZENworks\lib\j ava\asset-management-datamodel.jar;C:\Novell\ZENworks\lib\java\assetmgm twebschema.jar;C:\Novell\ZENworks\lib\java\assignm entschema.jar;C:\Novell\ZENworks\lib\java\axis-115.jar;C:\Novell\ZENworks\lib\java\bcprov-nid-jdk15-136.jar;C:\Novell\ZENworks\lib\java\biarengine.jar ;C:\Novell\ZENworks\lib\java\boconfig.jar;C:\Novel l\ZENworks\lib\java\BOInterface.jar;C:\Novell\ZENw orks\lib\java\bundle-framework.jar;C:\Novell\ZENworks\lib\java\c3p0-0.9.1.jar;C:\Novell\ZENworks\lib\java\c3p0-oracle-thin-extras-0.9.1.jar;C:\Novell\ZENworks\lib\java\caservice-schema.jar;C:\Novell\ZENworks\lib\java\cecore.jar; C:\Novell\ZENworks\lib\java\celib.jar;C:\Novell\ZE Nworks\lib\java\ceplugins_client.jar;C:\Novell\ZEN works\lib\java\ceplugins_core.jar;C:\Novell\ZENwor ks\lib\java\ceplugins_cr.jar;C:\Novell\ZENworks\li b\java\cereports.jar;C:\Novell\ZENworks\lib\java\c ertj.jar;C:\Novell\ZENworks\lib\java\cesession.jar ;C:\Novell\ZENworks\lib\java\cglib-nodep-2.1_3.jar;C:\Novell\ZENworks\lib\java\commons-codec-1.3.jar;C:\Novell\ZENworks\lib\java\commons-collections-2.1.1.jar;C:\Novell\ZENworks\lib\java\commons-fileupload-1.0.jar;C:\Novell\ZENworks\lib\java\commons-httpclient-3.0.1.jar;C:\Novell\ZENworks\lib\java\commons-io-1.2.jar;C:\Novell\ZENworks\lib\java\commons-lang-2.1.jar;C:\Novell\ZENworks\lib\java\commons-logging-1.0.4-dev.jar;C:\Novell\ZENworks\lib\java\compliance-engine.jar;C:\Novell\ZENworks\lib\java\configure-10.3.0.jar;C:\Novell\ZENworks\lib\java\configure-framework.jar;C:\Novell\ZENworks\lib\java\configur e-loader.jar;C:\Novell\ZENworks\lib\java\configureLo ader-10.3.0.jar;C:\Novell\ZENworks\lib\java\contentsche ma.jar;C:\Novell\ZENworks\lib\java\controlschema.j ar;C:\Novell\ZENworks\lib\java\corbaidl.jar;C:\Nov ell\ZENworks\lib\java\core-datamodel-addons.jar;C:\Novell\ZENworks\lib\java\core-modules.jar;C:\Novell\ZENworks\lib\java\credential sschema.jar;C:\Novell\ZENworks\lib\java\datamodel-framework.jar;C:\Novell\ZENworks\lib\java\datamode l-ulai.jar;C:\Novell\ZENworks\lib\java\datamodel-wai.jar;C:\Novell\ZENworks\lib\java\datamodel-zcm.jar;C:\Novell\ZENworks\lib\java\dbmigrationsch ema.jar;C:\Novell\ZENworks\lib\java\deployment.jar ;C:\Novell\ZENworks\lib\java\deploymentschema.jar; C:\Novell\ZENworks\lib\java\deploymentserverschema .jar;C:\Novell\ZENworks\lib\java\dirimport.jar;C:\ Novell\ZENworks\lib\java\discovery.jar;C:\Novell\Z ENworks\lib\java\discoveryschema.jar;C:\Novell\ZEN works\lib\java\discoverystorer.jar;C:\Novell\ZENwo rks\lib\java\distributionschema.jar;C:\Novell\ZENw orks\lib\java\dom4j-1.6.1.jar;C:\Novell\ZENworks\lib\java\ebus405.jar; C:\Novell\ZENworks\lib\java\ehcache-1.2.1RC.jar;C:\Novell\ZENworks\lib\java\filebrowsi ngschema.jar;C:\Novell\ZENworks\lib\java\freessl20 1.jar;C:\Novell\ZENworks\lib\java\hibernate-3.2.0cr1-dev.jar;C:\Novell\ZENworks\lib\java\ice_jniregistr y.jar;C:\Novell\ZENworks\lib\java\ini4j-0.2.6.jar;C:\Novell\ZENworks\lib\java\InstallEntSd kWrapper.jar;C:\Novell\ZENworks\lib\java\inventory-common.jar;C:\Novell\ZENworks\lib\java\inventory-datamodel.jar;C:\Novell\ZENworks\lib\java\inventor ystorer.jar;C:\Novell\ZENworks\lib\java\inventorys toreram.jar;C:\Novell\ZENworks\lib\java\inventoryw ebschema.jar;C:\Novell\ZENworks\lib\java\ippmanage ment.jar;C:\Novell\ZENworks\lib\java\itext-1.3.1.jar;C:\Novell\ZENworks\lib\java\iTextAsian-1.3.1.jar;C:\Novell\ZENworks\lib\java\j2ssh-core-0.2.7-03022007.jar;C:\Novell\ZENworks\lib\java\jaxb-api-2.0.jar;C:\Novell\ZENworks\lib\java\jaxb-impl-2.0.jar;C:\Novell\ZENworks\lib\java\jaxen-1.1-beta-6.jar;C:\Novell\ZENworks\lib\java\jaxrpc-api-1.4.jar;C:\Novell\ZENworks\lib\java\jaxrpc-impl-1.4.jar;C:\Novell\ZENworks\lib\java\jaxrpc-spi-1.4.jar;C:\Novell\ZENworks\lib\java\jconn2d-5.5.jar;C:\Novell\ZENworks\lib\java\jdom-1.0.jar;C:\Novell\ZENworks\lib\java\jodbc-10.0.1-3960.jar;C:\Novell\ZENworks\lib\java\joesnmp.jar;C :\Novell\ZENworks\lib\java\jsafe.jar;C:\Novell\ZEN works\lib\java\JSAP-2.1.jar;C:\Novell\ZENworks\lib\java\jsr173_1.0_api-2.0.jar;C:\Novell\ZENworks\lib\java\jta-1.0.1B.jar;C:\Novell\ZENworks\lib\java\jtds-1.2.jar;C:\Novell\ZENworks\lib\java\jtools.jar;C:\ Novell\ZENworks\lib\java\kbapi.jar;C:\Novell\ZENwo rks\lib\java\kbmerge.jar;C:\Novell\ZENworks\lib\ja va\ldap-1.0.jar;C:\Novell\ZENworks\lib\java\LDAPImport-datamodel.jar;C:\Novell\ZENworks\lib\java\ldapjdbc .jar;C:\Novell\ZENworks\lib\java\loaderschema.jar; C:\Novell\ZENworks\lib\java\log4j-1.3alpha-8.jar;C:\Novell\ZENworks\lib\java\logger.jar;C:\No vell\ZENworks\lib\java\logging.jar;C:\Novell\ZENwo rks\lib\java\lzma-sdk-4.43.jar;C:\Novell\ZENworks\lib\java\mail-1.4.1.jar;C:\Novell\ZENworks\lib\java\managed-devices.jar;C:\Novell\ZENworks\lib\java\ojdbc5-11gR1.jar;C:\Novell\ZENworks\lib\java\pluginhelper .jar;C:\Novell\ZENworks\lib\java\policy-framework.jar;C:\Novell\ZENworks\lib\java\policylo okupschema.jar;C:\Novell\ZENworks\lib\java\policys chema.jar;C:\Novell\ZENworks\lib\java\PPXLIB_J-4.0.jar;C:\Novell\ZENworks\lib\java\preboot.jar;C: \Novell\ZENworks\lib\java\prebootactionschema.jar; C:\Novell\ZENworks\lib\java\pru.jar;C:\Novell\ZENw orks\lib\java\purchase-record-import.jar;C:\Novell\ZENworks\lib\java\rascore.jar ;C:\Novell\ZENworks\lib\java\rebean.common.jar;C:\ Novell\ZENworks\lib\java\rebean.jar;C:\Novell\ZENw orks\lib\java\rebean.wi.jar;C:\Novell\ZENworks\lib \java\registrationschema.jar;C:\Novell\ZENworks\li b\java\rem-mgmt-certificateUtils.jar;C:\Novell\ZENworks\lib\java\r em-mgmt-datamodel.jar;C:\Novell\ZENworks\lib\java\report-BOEObjOwners-schema.jar;C:\Novell\ZENworks\lib\java\report-framework.jar;C:\Novell\ZENworks\lib\java\report-library.jar;C:\Novell\ZENworks\lib\java\report-loader.jar;C:\Novell\ZENworks\lib\java\report-migration.jar;C:\Novell\ZENworks\lib\java\report-publish.jar;C:\Novell\ZENworks\lib\java\report-rightmig-schema.jar;C:\Novell\ZENworks\lib\java\reqschema.j ar;C:\Novell\ZENworks\lib\java\rmauthservice-schema.jar;C:\Novell\ZENworks\lib\java\rmrightsaut h-schema.jar;C:\Novell\ZENworks\lib\java\saaj-api-1.2.jar;C:\Novell\ZENworks\lib\java\saaj-impl-1.2.1.jar;C:\Novell\ZENworks\lib\java\saxpath-1.0-FCS.jar;C:\Novell\ZENworks\lib\java\SCR-1.0.jar;C:\Novell\ZENworks\lib\java\security.jar;C :\Novell\ZENworks\lib\java\serialization.jar;C:\No vell\ZENworks\lib\java\serverstats.jar;C:\Novell\Z ENworks\lib\java\settings.jar;C:\Novell\ZENworks\l ib\java\SL_plugins.jar;C:\Novell\ZENworks\lib\java \snmpTrapAppender-1.2.9.jar;C:\Novell\ZENworks\lib\java\soapclient.j ar;C:\Novell\ZENworks\lib\java\sslj.jar;C:\Novell\ ZENworks\lib\java\status.jar;C:\Novell\ZENworks\li b\java\swt.jar;C:\Novell\ZENworks\lib\java\sysconf ig.jar;C:\Novell\ZENworks\lib\java\system-update-schema.jar;C:\Novell\ZENworks\lib\java\system-update.jar;C:\Novell\ZENworks\lib\java\temp-datamodel-extras.jar;C:\Novell\ZENworks\lib\java\tess.jar;C: \Novell\ZENworks\lib\java\wakeonlan.jar;C:\Novell\ ZENworks\lib\java\wakeonlanschema.jar;C:\Novell\ZE Nworks\lib\java\webservice-lib.jar;C:\Novell\ZENworks\lib\java\wilog.jar;C:\N ovell\ZENworks\lib\java\wssdk-6.1-20070712.jar;C:\Novell\ZENworks\lib\java\xalan-2.6.0.jar;C:\Novell\ZENworks\lib\java\xercesImpl-2.8.0.jar;C:\Novell\ZENworks\lib\java\xml-apis-2.0.2.jar;C:\Novell\ZENworks\lib\java\xpp3-1.1.3.4.O.jar;C:\Novell\ZENworks\lib\java\xstream-1.1.2.jar;C:\Novell\ZENworks\lib\java\zcon-import.jar;C:\Novell\ZENworks\lib\java\zcon.jar;C: \Novell\ZENworks\lib\java\zen-ca-soapclient.jar;C:\Novell\ZENworks\lib\java\zen-cert-authority.jar;C:\Novell\ZENworks\lib\java\zenloade r.jar;C:\Novell\ZENworks\lib\java\zenlocalizer.jar ;C:\Novell\ZENworks\lib\java\zenserver.jar;C:\Nove ll\ZENworks\lib\java\zenworks-addon-framework.jar;C:\Novell\ZENworks\lib\java\zenworks-addonimage.jar;C:\Novell\ZENworks\lib\java\zenwork s-addonimagehandler.jar;C:\Novell\ZENworks\lib\java\ zenworks-zmglib.jar;C:\Novell\ZENworks\lib\java\zman-asset-management.jar;C:\Novell\ZENworks\lib\java\zman-bundles.jar;C:\Novell\ZENworks\lib\java\zman-certificate-authority.jar;C:\Novell\ZENworks\lib\java\zman-core.jar;C:\Novell\ZENworks\lib\java\zman-deployment.jar;C:\Novell\ZENworks\lib\java\zman-discovery.jar;C:\Novell\ZENworks\lib\java\zman-framework.jar;C:\Novell\ZENworks\lib\java\zman-inventory.jar;C:\Novell\ZENworks\lib\java\zman-loader.jar;C:\Novell\ZENworks\lib\java\zman-managed-devices.jar;C:\Novell\ZENworks\lib\java\zman-policies.jar;C:\Novell\ZENworks\lib\java\zman-preboot.jar;C:\Novell\ZENworks\lib\java\zman-reports.jar;C:\Novell\ZENworks\lib\java\zman-system-update.jar;C:\Novell\ZENworks\lib\java\zman-temp-datamodel-extras.jar;C:\Novell\ZENworks\lib\java\zmgexp.jar; C:\Novell\ZENworks\lib\java\znewsframework.jar;C:\ Novell\ZENworks\lib\java\znewshandler.jar;C:\Novel l\ZENworks\lib\java\znewslibrary.jar;C:\Novell\ZEN works\lib\java\znewsschema.jar;C:\Novell\ZENworks\ lib\java\zoneconfigschema.jar;C:\Novell\ZENworks\l ib\java\zpm-baseline-10.3.jar;C:\Novell\ZENworks\lib\java\zpm-datamodel-10.3.jar;C:\Novell\ZENworks\lib\java\zpm-zpd-10.3.jar;C:\Novell\ZENworks\lib\java\ZRS-LDAP-Driver.jar;C:\Novell\ZENworks\lib\java\zrswebclien t.jar, -DZENWORKS_HOME=C:\Novell\ZENworks, -Djava.library.path=C:\Novell\ZENworks\lib, com.novell.zenworks.configure.actions.CreateServic esConfigureAction, -ZenLaunchedFromZeroG]
Status: WARNING
Additional Notes: WARNING - The service being created, ZENMonitor, already exists.
Status: WARNING
Additional Notes: WARNING - There was one or more warnings during the creation of the ZENworks services.
The log file is attached.

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Regards,
X A H E E R

Can't install Digital Camera Raw Compatibility Update 2.2

Software Update wants to install Digital Camera Raw Compatibility Update 2.2, but it always fails, saying: "The update “Digital Camera Raw Compatibility Update” can’t be saved. You do not have appropriate access privileges. The Installer package has been moved to the Trash. To try again, open the package from the Finder."
I've tried doing Repair Permissions in Disk Utility, but this has not helped. I'm using Mac OS X 10.5.5, all other recent updates have gone in fine.

I had the same problem. Deleting the contents of the HD/library/Updates worked.
Never the less I noticed that the permission set was different:
Original permission set: admin R&W, admin R only, everyone R only.
I also followed the Alias and found two files with the same permissions.
Re-downloading (via software update) revealed a new permission set:
(Me) R&W, Admin R&W, everyone Read only
In both the alias and the two files downloaded. Note that (Me) denotes your user with administrator access.
I believe that, since the update was downloaded automatically, the permissions were mismatched and instead of adding a system R&W privileges it added a second Admin Read only permission.
Adding an administrator user with read and write permissions should solve the problem (as long as you authenticate as that particular administrator when prompted for intall authorization).
Regards, Jaime.

HT201263 I have an iPod Touch which I've had for almost 4 years, with 32 GB of memory. I am unable to update it, and consequently cannot install any newer apps. I am very disappointed that I spent a lot of $$; now Apple wants me to spend $$ again to get a

I have an iPod Touch which I've had for almost 4 years, with 32 GB of memory. I am unable to update it, and consequently cannot install any newer apps. I am very disappointed that I spent a lot of $$; now Apple wants me to spend $$ again to get a new one. As I mentioned, I am pretty upset. Does anyone know if there's a work around?

I suspect you have a 2G iPod. Those can only go to iOS 4.2.1.
Identifying iPod models
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.

TS1702 I want to install an app but the "free" button is not highlighted so I'm unable to install it do u know why? How do I resolve? Thx!

I want to install an app ....I'm unable to bc the "button" is not highlighted. Does anyone know how to resolve this?
Thank you!

What iOS version are you running? What version of iOS is required for the app?
 Cheers, Tom

I want to install ZCM 11 : unable to update primary server

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