ITunes Locks up when Library moved to NAS

I recently bought a Synology DS1511+ NAS in part to store my growing iTunes library. So I followed Apple's directions for moving my iTunes Library; changed the default library location to a share on my nas,then consolidate the library to have iTunes copy everything to the new location, and finally moved the library database files. However, After I would get done watching a movie, which would play fine, iTunes would lock up consistently when I would try to click on another section like music, aps, and ect... When I moved my library back to local storage no lockups. Does anybody have any ideas? I know more and more people are using a NAS to storage their iTunes Librarys, so I thought this would be pretty simple. I'm running Windows 7 64 with a 1 GIGBIT network connection to my PC and NAS.

If it works fine when the library is local but locks up when the library is on the NAS, that would indcate either problems with the NAS or the network.

Similar Messages

TS1363 itunes locks up when iphone is connected

itunes locks up when i plug my iphone in

This is SO freakin frustrating! Tired of iTunes locking up my ENTIRE Mac Mini when my phone is connected. I wish Apple would get it together and fix this. Otherwise I WILL move to Google Play. This is SO annoying!!!!

Computer/itunes locks up when ipod connected

Itunes locks up when I connect my ipod (20G).I hear the "ding, dong" when I connect it, but Itunes does not recognize that it is connected, it freezes and I have to reboot.It charges, and the "do not disconnect" sign is constantly running.I can not upload any new music I've purchased.I tried to restore, and now it is back to the factory setting with no music.My itunes works perfectly with my shuffle.My shuffle is listed under "devices", but not my ipod.
Anyone with a solution?

I am having the exact same problem. Th eone difference is that on occasion, iTunes downloads my playlists yet not the associated songs in the playlist.

ITunes locks up when trying to log another user out of the store.

Running Windows 7. System restart is all that will allow me to re-open iTunes. Running a diagnostic check indicates that the store cannot communicate. Results of that follow:
Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Elite 7100 Microtower PC
iTunes 10.5.2.11
QuickTime 7.7.1
FairPlay 1.13.37
Apple Application Support 2.1.6
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.97
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number [redacted]
Current user is not an administrator.
The current local date and time is 2012-01-18 20:13:46.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) Graphics Media Accelerator HD
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.5.2.11 (x64) is currently running.
iTunesHelper 10.5.2.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {34514AC4-8B99-438B-923C-E2C96131C81C}
Description:          Realtek PCIe GBE Family Controller
IP Address:          [redacted]
Subnet Mask:          255.255.255.0
Default Gateway:          [redacted]
DHCP Enabled:          Yes
DHCP Server:          [redacted]
Lease Obtained:          Wed Jan 18 20:08:05 2012
Lease Expires:          Wed Jan 18 20:08:04 2012
DNS Servers:          [redacted]
Active Connection:          LAN Connection
Connected:          Yes
Online:                    Yes
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
SSL 3.0 Support:          Enabled
TLS 1.0 Support:          Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-01-18 20:10:05.
I've reset the firewall "outbound rules" as suggested in the help after the diagnostic test. This only allows me to enter the store but upon initiating log out iTunes locks. I've used the "netsh winsock reset" (as suggested here: https://discussions.apple.com/message/15905544#15905544) to no avail.
Any ideas are appreciated.

Thanks for the response. Following the instructions in that article produces the following information. Very close to what is described in the article but the names differ (IPv6 vs. IP) and a total of eight rather than 10 values. I can't see any LSP interfering with this . . .
I've updated my Norton AntiVirus without effect. Interestingly the firewall "inbound rules" shows one for iTunes even when the connectivity test fails. If I delete the existing and create a new rule it will work only until I try to log out the current user. Then the party is over.
Any other ideas?
Name
MSAFD Tcpip [TCP/IPv6]
Connectionless Service
No
Guarantees Delivery
Yes
Guarantees Sequencing
Yes
Maximum Address Size
28 bytes
Maximum Message Size
0 bytes
Message Oriented
No
Minimum Address Size
28 bytes
Pseudo Stream Oriented
No
Supports Broadcasting
No
Supports Connect Data
No
Supports Disconnect Data
No
Supports Encryption
No
Supports Expedited Data
Yes
Supports Graceful Closing
Yes
Supports Guaranteed Bandwidth
No
Supports Multicasting
No
Name
MSAFD Tcpip [UDP/IPv6]
Connectionless Service
Yes
Guarantees Delivery
No
Guarantees Sequencing
No
Maximum Address Size
28 bytes
Maximum Message Size
63.99 KB (65,527 bytes)
Message Oriented
Yes
Minimum Address Size
28 bytes
Pseudo Stream Oriented
No
Supports Broadcasting
Yes
Supports Connect Data
No
Supports Disconnect Data
No
Supports Encryption
No
Supports Expedited Data
No
Supports Graceful Closing
No
Supports Guaranteed Bandwidth
No
Supports Multicasting
Yes
Name
MSAFD Tcpip [TCP/IP]
Connectionless Service
No
Guarantees Delivery
Yes
Guarantees Sequencing
Yes
Maximum Address Size
16 bytes
Maximum Message Size
0 bytes
Message Oriented
No
Minimum Address Size
16 bytes
Pseudo Stream Oriented
No
Supports Broadcasting
No
Supports Connect Data
No
Supports Disconnect Data
No
Supports Encryption
No
Supports Expedited Data
Yes
Supports Graceful Closing
Yes
Supports Guaranteed Bandwidth
No
Supports Multicasting
No
Name
MSAFD Tcpip [UDP/IP]
Connectionless Service
Yes
Guarantees Delivery
No
Guarantees Sequencing
No
Maximum Address Size
16 bytes
Maximum Message Size
63.99 KB (65,527 bytes)
Message Oriented
Yes
Minimum Address Size
16 bytes
Pseudo Stream Oriented
No
Supports Broadcasting
Yes
Supports Connect Data
No
Supports Disconnect Data
No
Supports Encryption
No
Supports Expedited Data
No
Supports Graceful Closing
No
Supports Guaranteed Bandwidth
No
Supports Multicasting
Yes
Name
RSVP TCPv6 Service Provider
Connectionless Service
No
Guarantees Delivery
Yes
Guarantees Sequencing
Yes
Maximum Address Size
28 bytes
Maximum Message Size
0 bytes
Message Oriented
No
Minimum Address Size
28 bytes
Pseudo Stream Oriented
No
Supports Broadcasting
No
Supports Connect Data
No
Supports Disconnect Data
No
Supports Encryption
Yes
Supports Expedited Data
Yes
Supports Graceful Closing
Yes
Supports Guaranteed Bandwidth
No
Supports Multicasting
No
Name
RSVP TCP Service Provider
Connectionless Service
No
Guarantees Delivery
Yes
Guarantees Sequencing
Yes
Maximum Address Size
16 bytes
Maximum Message Size
0 bytes
Message Oriented
No
Minimum Address Size
16 bytes
Pseudo Stream Oriented
No
Supports Broadcasting
No
Supports Connect Data
No
Supports Disconnect Data
No
Supports Encryption
Yes
Supports Expedited Data
Yes
Supports Graceful Closing
Yes
Supports Guaranteed Bandwidth
No
Supports Multicasting
No
Name
RSVP UDPv6 Service Provider
Connectionless Service
Yes
Guarantees Delivery
No
Guarantees Sequencing
No
Maximum Address Size
28 bytes
Maximum Message Size
63.99 KB (65,527 bytes)
Message Oriented
Yes
Minimum Address Size
28 bytes
Pseudo Stream Oriented
No
Supports Broadcasting
Yes
Supports Connect Data
No
Supports Disconnect Data
No
Supports Encryption
Yes
Supports Expedited Data
No
Supports Graceful Closing
No
Supports Guaranteed Bandwidth
No
Supports Multicasting
Yes
Name
RSVP UDP Service Provider
Connectionless Service
Yes
Guarantees Delivery
No
Guarantees Sequencing
No
Maximum Address Size
16 bytes
Maximum Message Size
63.99 KB (65,527 bytes)
Message Oriented
Yes
Minimum Address Size
16 bytes
Pseudo Stream Oriented
No
Supports Broadcasting
Yes
Supports Connect Data
No
Supports Disconnect Data
No
Supports Encryption
Yes
Supports Expedited Data
No
Supports Graceful Closing
No
Supports Guaranteed Bandwidth
No
Supports Multicasting
Yes

ITunes locks up when iPhone 3G attached, unlocks when not attached

Mine worked for half the afternoon, but now I get a sick sounding beep when I plug it into the USB port, and it locks up iTunes (windows Vista 32 ultimate). Tried different USB ports, shutting down the computer, resetting the iPhone, etc., but nothing works. It doesn't lock up the Mac, and the iPhone appears in iTunes, but iTunes is unresponsive. I downloaded and installed a few apps, and moved about 5 gigs of music videos onto it, and now iTunes locks up. I deleted the apps, but that did no good.

I did some additional research and even tried a hard reset and restore from prior to when I saw the issue. That did not help.
I found one response to a similar situation that recommended clicking on phone's podcasts and waiting out the spinning beach ball. I chose to do that late in the evening, so I clicked, and went to bed. It was working and accessible in the morning. So far, so good.

ITunes Locking Up When Using External Hard Drive

Has anybody else had any trouble with ITunes locking up for about 30 seconds at a time. The music keeps playing but the cursor locks up and you can't click, use hot keys, etc. I'm using a 150GB external hard drive to store my music and while it's locked up the hard drive is crunching something, almost like ITunes is looking for something. All of my files are organized, no viruses or spy-ware that I can find. Doesn't happen with any other audio program, just ITunes. I've watched the CPU usage on Task Manager when it happens and the only thing that is running is ITunes. Please help!

I came across your post because, I have been having issues for a while with the same description, except that I am using separate partitions on my main drive.
What I noticed is that if I set my podcast downloads to go to my NTFS main partition, there is no lag... but the moment I set it to my FAT32 partition, the lag starts back up.
I believe that the issue is with the slooow write time to FAT32 in large drives. (And in my instance, the move command apple does to put the podcast, which writes to the FAT32 partition and removes the NTFS temp download) Do you see the same lag or alot shorter if the drive is formatted to NTFS?
I don't really have any space currently to format my partition to test the issue, but I the fact of the downloads speeding up when set to my NTFS main disk makes me think that this issue could be lessened by using FAT32.
a side note for me, I'm considering reformatting my drive to NTFS, after backing up due to the advancement of ntfs3g in linux, so this could solve my problem at least.

Itunes locks up when trying to import CD

My itunes software locks up when trying to import a CD. Specifically, it will import 1 full CD then lock up when trying to access the artwork. I went into "properties" and stopped the software from looking for artwork, rebooted the machine and was able to import 1 CD, then it would not recognize the next one. I tried 3 different CD's and none of them worked. I am running the most recent version of itunes. Any thoughts?

Help! I have the same problem! I am running Windows XP SP3 and Itunes 8.0.2.20. I imported about a dozen cd's and then the imports started locking up the whole system. I had to power the pc off to get things running again. I have two cd drives installed and both fail. I tried disconnecting the network cable, and it still locked up. Any ideas??

ITunes locks up when trying to set up new iPod Touch

I just got a new computer that is 64-bit and runs on Windows 7...I downloaded iTunes today and set up an account and transfered purchased songs from my old iPod to my new computer. I plugged in my new 32g iPod touch and I am wanting to not register it. When I get to the screen that lets me name my iPod and check prefrences on what to sync I hit done and iTunes locks up. I have to go to task manager to shut it down. PLEASE HELP!!! I have had this iPod touch for a week and was waiting on new computer...got new computer but cant get iPod to work!!!

Yes, worth a try. It's probably worth doing a complete uninstall of all related programs too, prior to reinstalling iTunes. for instructions on that, see:
[Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7|http://support.apple.com/kb/HT1923]
Note ... at the time of me making this reply, the instructions in there aren't quite complete for 64-bit systems. After step 14 of *Verify iTunes and related components are completely uninstalled,* I'd also include the following two steps:
(14-1/3) Open the Common Files folder.
(14-2/3) Right-click the Apple folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
(There's a Common Files folder where Apple stuff is stashed in the program files folder as well as the Program files (x86) folder.)

Itunes locks up when I connect my ipod

I have an 80GB classi. it has worked fine until today. Now when I connect my ipod to my WIn 7 computer iTunes locks up. I can not get out of iTunes unless I reboot the computer as it will not even close when I try to end the process in task manager. It works fine until I attache the ipod.

I am having the exact same problem. Th eone difference is that on occasion, iTunes downloads my playlists yet not the associated songs in the playlist.

ITunes Locks up when I try to play a video

I have purchased a few TV shows from the iTMS. Historically they have worked fine. I rented a movie a couple of days ago. I went to watch it and iTunes locked up after playing about 2 seconds of audio.
I have done the following trying to fix the problem but so far nothing has worked:
1) I upgraded iTunes/Quicktime... as indeed there was an update available - Tried to play video again... it locked up... and had to terminate program.
2) I deauthorized all computers... and the problem computer... and then reauthorized the problem computer - Tried to play video again... and it locked up the computer
3) Playing all video content I've purchased/rented locks up iTunes.
So, I'd like to get this fixed. I have "23 hours" left to watch the movie I rented... but I can't watch it.

Did you get a suitable answer? I am having the exact same problem. I have been using iTunes for years and suddenly I began having this problem. I noticed it first with videos but it also happens with music. A movie will play for about 4-5 sec and then lock up. The spinning time thing comes on. If I wait long enough, it will finally go away and the movie will play, although often with jerks. I removed and reinstalled iTunes. That did not help. Then I removed everything from iTunes and built a new library. That did not help either. I can play any of these same files from Quicktime without a hitch. In fact, that is what I do now to play a movie. I use iTunes to find a movie, then use the Command-R to show it in the finder, then load it in Quicktime. So it is not the files or the hard drive. It is iTunes.

ITunes locks up when i try to import the CD

when i input a CD to import the music, itunes locks up..

Why not put a CD in the drive, iTunes > Help >Run CD diagnostics
Then post the results here.

ITunes locks up when I attach my 5G iPod. Help!

Recently I have had an issue that when I attach my 5G iPod to my PC iTunes, iTunes locks up. iTunes works fine by itself. My iPod seems to have no issues with the music that is already in it and it works fine by itself. When I attach the iPod, the PC knows a USB device has been attached as I show an additional drive added to my PC. The problem is that when I attach the iPod to the PC iTunes locks up. All I can do kill the application. When I do that the iPod remains as a USB drive on my PC.
I could be wrong about this, but I think this started when I went to iTunes 7.7.
Does anyone think this is an iPod issue rather than an iTunes issue?
Any suggestions?
Thanks...
---Paul in Southern NJ

I`ve had the same problem, you should leave it at first for some while. Most probably it`s checking the songs. I`ve had it locked for about 15 mins when doing a backup ( don`t know why, because i do this very often ) If it doesn`t snap out of it, you should put the iPod in disk mode, and restore it, this could ( not for sure ). If you think that the 7.7 upgrade did this to you, then just uninstall and reinstall the 7.6. You can take it from here: http://files3.download3000.com/download/f929e83a52d28f065f4a408beb691940/1/49662 /iTunesSetup.exe
Hope this helps, Darie

Itunes locking up when syncing phone

Since upgrading to the most recent version of itunes I've had a problem trying to sync my iphone 3g. The software is utd on the phone as well. As on as I plug the phone in itunes starts up, (auto sync is turned off) and about 15 seconds later itunes locks up and thats it. I've uninstalled and reinstalled itunes 3 times now with the same result. Each time I follow the multistage procedure of deleting the various itunes sections 1 at a time and then confirming the delete. The phone and itunes work fine separately. Together, not so much. Any thoughts?????

You have to uninstall iTunes 9.** and re-install 8.2.1.
Here is a link for your convenience (windows).
http://www.apple.com/downloads/macosx/apple/ipod_itunes/itunes821forwindows.html
Here is the mac version:
http://www.apple.com/downloads/macosx/apple/ipod_itunes/itunes821forg3.html
Hope this helps, I know it did for me. Let's just hope Apple will get off their A** and fix this problem soon.

ITunes locking up when iPhone or iPod connected.

I have iTunes 10.3.1 on Mac OS X 10.6.8 and everytime I connect my iPhone or iPod iTunes locks up. I've reinstalled iTunes according to the directions I found on Apples website (including deleting many of the configuration files) and the problem persists. I had thought Spotify was the problem, so I followed the directions to completely remove Spotify, but yet the problem still exists. I'm nearly to the point of reinstalling OS X, but would greatly prefer to not have to do. Any help would be greatly appreciated. Thanks.

Looks like new firmware upgrade solved this issue.

ITunes locking up when downloading from iStore

iTunes opens correctly but as soon as it attempts to resume pending podcast dowloads I have in the iStore, iTunes locks up. I've re-installed several times.
Help!

This may help: iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support.

ITunes Locks up when Library moved to NAS

Similar Messages

Maybe you are looking for