I was charging my iphone 3GS yesterday in electricity when once it turned off suddenly while it was in quarter battery. I tried charging it again but it didint open, i tried to plug it into my laptop but itunes didnt recognize it and it doesnt work. help
i was charging my iphone 3GS yesterday in electricity when once it turned off suddenly while it was in quarter battery. I tried charging it again but it didint open, i tried to plug it into my laptop but itunes didnt recognize it and it doesnt work. help plzzz
Hello candymerna,
At this point I would recommeng resetting the device if if will not turn on.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
From: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If it does turn on, but will not charge then take a look at this part of the article iPhone: Hardware troubleshooting found http://support.apple.com/kb/ts2802
Power/Battery
Battery does not charge from the USB power adapter
Important: Only original iPhone can be charged from a FireWire-based power source. If iPhone is connected to a computer that's turned off or is in sleep or standby mode, the battery may drain.
Verify that the outlet being used is working.
Try another USB power adapter if available.
If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
Try another USB cable if available.
Also refer to iPhone and iPod touch: Charging the battery.
If it is charging, but not recognized in iTunes take a look at one of these articles depending on your Operating System.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
or
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Cheers,
Sterling
Similar Messages
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Re: i was charging my iphone 3GS yesterday in electricity when once it turned off suddenly while it was in quarter battery. I tried charging it again but it didint open, i tried to plug it into my laptop but itunes didnt recognize it and it doesnt work.
Hello candymerna,
At this point I would recommeng resetting the device if if will not turn on.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
From: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If it does turn on, but will not charge then take a look at this part of the article iPhone: Hardware troubleshooting found http://support.apple.com/kb/ts2802
Power/Battery
Battery does not charge from the USB power adapter
Important: Only original iPhone can be charged from a FireWire-based power source. If iPhone is connected to a computer that's turned off or is in sleep or standby mode, the battery may drain.
Verify that the outlet being used is working.
Try another USB power adapter if available.
If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
Try another USB cable if available.
Also refer to iPhone and iPod touch: Charging the battery.
If it is charging, but not recognized in iTunes take a look at one of these articles depending on your Operating System.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
or
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Cheers,
Sterling -
I have tried 3 official apple ones and 2 different plugs. Ive tried plugging it into my laptop but will not find the phone. it has had problems since i updated my ios. Battery has been replaced. Any suggestions would be fantastic
test if it charges with an ac charger
test if it's detected by another computer
if it's no to both then likely the connector is broken
if it's yes to both thne it's likely your computers itunes install which is the problem -
my iphone turned off suddenly. I was asleep and it was ok, when i got awake I found it off. what is the problem and how can I fix it?
I'm having the same problem. Had to restore it yesterday, and now it's this problem again.
Seems to happend over night. Maybe a sync/backup gone wrong.
Apple? -
Hi, i currently have an iphone 4 and my contract ends with Tesco in December. Atfer i night out my phone stopped working and now doesnt turn on ive tried everything. It has no water damage and no cracks and dont know where to take it or what to do. Thanks Charlotte
Hello Charlotte,
I would be concerned too if my iPhone was not powering on. I found an article with steps you can take when you encounter an issue like this. I recommend following the steps below:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
You can find the full article here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Hi everyone,
I was playing games on my 3gs the other day and then it shut off randomly and the screen slowly faded away the battery was at about 70%
now it will just turn off randomly without warning unless plug into a power source and wont turn on after shutting off unless plugged in
I have tried restoring it, putting it in a dehumidifier and also charging overnight
I have tried to drain the battery but it wont work because it will shut down whilst i am draining the battery
One time today i turned it off and left it for a few hours, the battery was 89% but when i turned it back on a few hours late it showed the plug into power sign
It charged to about 33% and then a few mins later it went up to 100%
Could this be a battey percentage sensor problem?
It anyone has an idea of what might be going on please tell me, it would be greatly apreciated
Also: i am on ios 5.1.1 and NOT jailbroken
Thanks
KelbyI had major issues with the iPhone 4s battery, however it’s resolved.
The tech who set the phone up at the Apple store did so with little training.
if you have a mobile me account. First go and move all your data to the cloud by going on your computer and logging in at me.com/move. The cloud has replaced mobile me, so there is no need for those two accounts
Also make sure that for any of your email accounts you set them up to fetch, not push. My tech person set them all to have the email servers push data to the phone. The new iphone4s antenna is extremely strong so it will continually try to access stuff that is pushed–***** a lot of battery life doing this. It makes it worse if you have exchange 2010 accounts. Something about changes made to exchange really suck battery life from devices that access such accounts.
turning of locator and the push notifications from facebook--they have a lot! -
I just bought apple i phone 4 10 days back from AT &T Retail outlet, then I set up account on itune and i saw to update the software version and i did it to 4.3.3, after that I am facing two problem 1) Battery is draining like water and 2) while I was talking on phone with family and friends It turn off automatically, Initially I thought I might made some mistake but afterward I noticed that It happen again and again without I touch anything on screen or at phone. I guess Apple suppose to do something and help the customers, anyway but I am still under 30 days warranty period I am going to return it back and I guess may be there are lot of other options available comparing iphone4. but Lets wait what kind of solutions apple bring to me.
Do you have a question or are you just here to rant?
No matter what the product, there will always be some off the line that are defective. It's a fact of life.
The phone has a 1 year Warranty, not 30 days. I'm sure they'll be happy to replace it for you.
Now, that said, have you bothered to sync the phone to make sure you don't have to come back whining because you got your phone replaced and now you can't find your stuff? -
I try to access itune store, it doesnt download. Same for Safari I installed all the updates, turn off firewall etc. what else can I do.
Thanks for your helpAre you getting a 306 error for either Safari or iTunes?
If so, I'd try the following user tip:
iTunes for Windows 9.0.x: Error 306 -
Please help here...the iPhone doesn't turn on unless connected to power
Take it in to an Apple Store if you can. The genius bar can very quickly test if it is just the battery showing its age or not. If it is the battery, you can get it replaced through Apple
http://www.apple.com/batteries/replacements.html
Depending on how it has been used though, it may not be the battery. My old iPhone 32GB 3Gs is still good for about 6-7 hours of continuous use (as an iPod touch these days) and it was bought new in 2009 shortly after the 3Gs became available at AT&T stores. So yours might be experiencing some hardware failure not the actual battery itself. -
Does the iPhone 5s scan thumb even when setting is turned off?
Call me paranoid but I will not get my thumb scanned anywhere. I don't really trust that they won't sell the information anywhere or at least to the NSA. Does anyone know how the button works, the code? Can anyone confirm that the button does not scan only when you choose that option. That is why I've been hesitant to upgrade from my iPhone 5. I guess I could always someone mod the phone to have a clickable button again. Thanks!
Reading this makes me feel a little better. Still would probably put a piece of tape over the home button just in case. NSA won't have a chance!
Secure Enclave
"Touch ID doesn't store any images of your fingerprint. It stores only a mathematical representation of your fingerprint. It isn't possible for your actual fingerprint image to be reverse-engineered from this mathematical representation. iPhone 5s also includes a new advanced security architecture called the Secure Enclave within the A7 chip, which was developed to protect passcode and fingerprint data. Fingerprint data is encrypted and protected with a key available only to the Secure Enclave. Fingerprint data is used only by the Secure Enclave to verify that your fingerprint matches the enrolled fingerprint data. The Secure Enclave is walled off from the rest of A7 and the rest of iOS. Therefore, your fingerprint data is never accessed by iOS or other apps, never stored on Apple servers, and never backed up to iCloud or anywhere else. Only Touch ID uses it, and it can't be used to match against other fingerprint databases." -
i was trying to check my apscores. the details i fit into the question
Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you. -
my iphone 3gs is in dfu mode, but when i plug it into my laptop to restore it, my phone won't show up in itunes at all. what do i do???? please help, it would be very much appreciated
Follow the steps here VERY CAREFULLY: http://support.apple.com/kb/HT1808
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i have my iphone 5 plugged into my laptop but it wont connect with itunes, what do i need to do?
Have you tried reinstalling iTunes?
If this doesn't work maybe you have a faulty USB cable or drivers problems. -
i have an iphone lost the music somehow? then went onto itunes on the app it downloaded the music again, but doesnt play and i have to plug it into my laptop and its not my iphone and i cannot sync any of the music any help? the orginial compter now does not work any suggestions?
See Recover your iTunes library from your iPod or iOS device.
In brief; backup the device, recover what you can from it, download other purchases from the iTunes Store, restore the device, add content, keep a backup of your library in future.
tt2 -
I just got my iPhone unlocked in Pakistan. Now I want to insert another company's sim card in it, which is not supported of course. It is reading the sim card but shows no service. Plus I plugged it into itunes so that i could confirm it. But the phone number is n/a
Have you loaded the unlock onto your phone yet?
If yes: connect to iTunes to load the up-to-date carrier settings of your phone.
If that does not work navigate to settings>general> reset>reset network setting and confirm that.
If that does not work have your SIM replaced.
If no: backup your data, then navigate to settings>general> reset> reset contents and settings and confirm that your phone will be reset to factory settings. Then set it up again and load your backup. Now you have loaded the unlock.
If all of that does not help contact Apple to check if the carrier has really done the unlock. And if you have not doen an official unlock, but a jailbreak there is nothing I can do for you.
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