I was cleaning my computer up one day and I think I may have deleted something pertaining to iTunes and now it won't let me update to the newest version. It won't even let me uninstall iTunes or bonjour.

I need help!

What error messages are you getting when you try to uninstall iTunes and Bonjour? (Precise text, please.)

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HT1766 When I was trying to backup my iPad 1 onto iTunes on my PC before I updated to the newest version of IOS, I synced my iPad with iTunes and clicked "Back Up Now" it said "iTunes could not back up the iPad because the back up session failed." what do

I tried it several more times afterwards and it said the same thing. Previously when I was updating my iPod touch to the latest version of IOS I made the mistake of not backing it up before, and lost all my music, books, and apps I had on there, etc. I didn't want to make that same mistake with my iPad, but like I said previously; it's not even letting me back it up, therefore I'm not going to update yet so I don't lose all my data, but if I don't update I can't update a lot of apps on my iPad, and such and overall my iPad just won't be as functional until I update it. So bottom-line, why isn't my iPad backing up, and what can I do to make it back up sucessfuly? Thanks in advance. :)

There are a couple of things that you can try.
1. Quit iTunes, restart or reboot your iPad, restart your computer and then try again.
2. Delete any old backups that you have in iTunes and then try again.
Try no. 1 and see what happens.

I have a galaxy 3 phone and i think i may have deleted some files it used on my home pc...i can no longer sink it with my computer.. please help

i recently deleted some files from my compter and now my phone, a Galaxy 3 will no longer sink with my home pc...Please help

Hello BCoufalik
Let's see if we can get that galaxy S3 connected with your PC. Here's a great link that will help with Syncing: http://search.verizonwireless.com/?q=sync galaxy s3 &x1=p1&q1=support
JoeL_VZW
Follow us on Twitter @VZWSupport

My ipod is no longer syncing with itunes however, my iphone does. They both worked until recently and I've made no changes to my computer. My itunes and OS are both updated to the newest version..

My ipod is no longer syncing with itunes however, my ipone does. Everything is updated to the newest versions, itunes 10.5 and Mac OSx 10.6.8.

What happens when you try to sync? Error messages?

When I try to update to the newest version of itunes it won't let me. Why?

When I try to update to the newest version of itunes it won't let me. Why?

It also says 'the path cannot be found. Verify you have access to this folder and try again or try to find the folder 'iTunes.msi' from which you can install the product iTunes' I have found this folder and entered it in but the same thing comes up.

Firefox has been crashing all the time after I updated to the newest version. I tried to uninstalled firefox and all addons. Restarted the computer to reinstall Firefox and it's still crashing all the time. Please help.

Firefox has been crashing all the time after I updated to the newest version. I tried to uninstalled firefox and all addons. Restarted the computer to reinstall Firefox and it's still crashing all the time. Please help.

https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_get-help-fixing-this-crash
Type '''about:crashes''' in the URL bar and hit Enter. <br />
Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.

I updated to the newest version of itunes, now I cannot open the program. I get the message "The file iTunes library.itl cannot be read because it was created by a newer version of iTunes". What now?

I updated to the newest version of iTunes and now I can not open the program. I get the message "The file iTunes library.itl cannot be read because it was created by a newer version of iTunes". What now? I'm using Windows Vista.

Had same problem and solved it without having to reinstore any music or movies:
1. Delete old Library file
2. Go to the 'Previous iTunes Libraries' folder and copy one of the earlier files - note, they have a date extension, e.g. 'iTunes Library 2011-11-01'.
3. Paste this file in your iTuners folder and rename file by removing the date extension - 'iTunes Library'
You should have all your music and paylists in tact, unless it was a really old previous file.

I would like to update to the newest version of itunes.

I would like to update to the newest version of itunes. I have tried uninstalling and reinstalling. It simply won't update. Everytime I plug in my iphone it says the iphone can't run because it needs the updated version of itunes.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

My Mac Mini doesn't recognize my Avengers DVD--it keeps saying "Supported disc not available." I've tried other DVD's which work, but not this one. itunes and everything else has been updated to the newest versions. Help?

My Mac Mini doesn't recognize my Avengers DVD--it keeps saying "Supported disc not available." I've tried other DVD's which work, but not this one. itunes and everything else has been updated to the newest versions. Help? Also...It doesn't recognize the digital copy DVD.

I have ALL the exact same symptoms as on my home computer.
It sure sounds to me like something on the iPod is broken. If it's under warranty then I would send it back for repair. If not, check out some of the web repair services, such as iPodResQ etc.

I have an older version of Firefox 3.6.6 I believe I am having an issue with one of the websites I sign into. Is there any way to update to the newest version

I have an older version of Firefox 3.6.6 I believe I am having an issue with one of the websites I sign into. Is there any way to update to the newest version. Without losing all my bookmarks and saved pass words?

Hello johngervais, the latest firefox version is 26.0 (today 4 Jan 2014).
note that [https://support.mozilla.org/en-US/kb/firefox-no-longer-works-some-versions-windows-xp Firefox no longer works with some versions of Windows XP], if you have '''xp with sp2 and above''' you can update to latest version, see : [http://www.mozilla.org/en-US/firefox/26.0/system-requirements/ Firefox 26 System Requirements]
if you are able to update to latest version then see : [https://support.mozilla.org/en-US/kb/common-questions-after-upgrading-firefox-36 Common questions after upgrading from Firefox 3.6]
see also : [https://support.mozilla.org/en-US/kb/firefox-just-updated-why-it-asking-me-update-again Firefox just updated - why is it asking me to update again?]
Don't worry you won't losing bookmarks and passwords after update firefox.
thank you

HT1491 Just updated to the newest version of iTunes, is asking me to update to the newest version of ios; however, it says that I have purchased music that needs to sync or it will be lost during the upgrade, how do I do this!?

Just updated to the newest version of iTunes, when connecting it prompts me to update my iPhone to the newest version of IOS; however, when I hit download it says I have purchases that need to sync but where and how do I do this on the newest version? It isn't doing it automatically and I am unable to find the sync button that was available on previous versions of iTunes. I would hate to think that I'm going to lose the many purchases that I've made, someone please help!

File>Transfer Purchases

I only show one iCloud on my IPhone that can do a restore. I synced it with my MacBook Pro and I think that may have messed things up. Prior to that I have several backups. Will a "genius" be able to access the info I need?

I only show one iCloud on my IPhone that can do a restore. I synced it with my MacBook Pro and I think that may have messed things up. Prior to that I have several backups. Will a "genius" be able to access the info I need?

If things seem to be going haywire with your phone, it seems that it MAY be a software issue.
Now, that being said, that does not necessarily mean that it is a virus. Software issues do happen sometimes. It is probably just coincidence.
What you need to do is restore the device using iTunes. This will fix any software issues. After you have done this, you can restore from an iCloud backup.
iCloud does not back up the actual software, so no, the "virus" would not have gotten into the backups.
The link below provides steps on restoring your device using iTunes as well as how to restore from an iCloud backup.
http://support.apple.com/kb/ht1766
Don't worry! Everything should be back to normal if you follow these steps.

Images won't open in my gmail or websites can anybody help me? this happend when i updated to the newest version of Firefox

Question
Images won't open in my gmail or websites can anybody help me? This happen when I updated to the newest version of Firefox

If images are missing then check that you aren't blocking images from some domains.
See:
* http://kb.mozillazine.org/Images_or_animations_do_not_load
* Check the permissions for the domain in the current tab in Tools > Page Info > Permissions
* Check that images are enabled: Tools > Options > Content: [X] Load images automatically
* Check the exceptions in Tools > Options > Content: Load Images > Exceptions
* Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images)
There are also extensions (Tools > Add-ons > Extensions) that can block images.
* [[Troubleshooting extensions and themes]]

I Can't access the iTunes music store after updating to the newest version of iTunes

I know this sounds like a newbie question, but I have been using iTunes for over five years now. I recently updated to the newest version of iTunes (10.5 I think) and ever since that I have not been able to access the iTunes store. It has been over a week now and I am really confused. The status bar will just freeze and then it will disappear when I click to go on the store. I have tried reinstalling iTunes and that hasn't worked. Not sure what to do. Thanks for any suggestions.

I've got the same problem, and have reinstalled my entire system and haven't installed any Anti Virus or Spyware programs yet, and still can't get into the stores.
When I wrote last week to tech support they couldn't help me via email, and to me that I might need to go to the fee based support to get this resolved.
Does anyone have a phone number to tech support that's free to get this fixed?

HT2905 Is there an update for the newest version of iTunes. This option File Display Duplicates no longer appears under file.

Is there an update for the newest version of iTunes. This option "File > Display Duplicates" no longer appears as an option under "File." I just got a new PC and copied my music files onto a portable drive from my old PC and pasted them into the iTunes folder on the new PC. It appears there are several duplicate files. Looking to delete my duplicate songs as simply as possible instead of single track by singe track. Any help would be appreciated.

Press CTRL+B to display the menu bar, or ALT to show it on a temporary basis.
tt2

I was cleaning my computer up one day and I think I may have deleted something pertaining to iTunes and now it won't let me update to the newest version. It won't even let me uninstall iTunes or bonjour.

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