I was told that NONE of the store in NYC has the 6 plus for sale....only pre-orders...does anyone know if this is true?

Go back there tomorrow. I can almost guarantee each and every "Genius" has one.

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HT4061 I had read that Apple will replace a cracked screen on an iPad the first time for free. Does anyone know if this is true?

I have read that Apple will replace a cracked screen on an iPad the first time it is damaged for free. Does anyone know if this is true?

apple's official policy is: cracked screens = accidental damage
With iPad 1 and 2, accidental damage is not covered by any apple care and a replacement iPad starts at $249 and goes up depending on the model.
iPad3's were eligible for Apple Care + which offers two instances of accidental damage repair for $49 each time
The 'apple store replaced my cracked ipad for free' is largely an urban legend. It's possibly happened, but those that have been on the receiving end were people that happened to get a store manager that defied Apple's official policy. Not to say it hasn't potentially happened, but it's an exception not the rule. And if you happen to be lucky enough to experience it, that's just what it is, luck. Not something to be counted on or expected.

Hi folks! My MacBook Air is making awkward little chipping sound... For no apparent reason. My Macbook Pro does the same. Goes like "chip... chip... chip", always three times in a row, for no apparent reason. Does anyone know how this occurs? Thanks

Hi folks! My MacBook Air is making awkward little chipping sound... For no apparent reason. My Macbook Pro does the same. Goes like "chip... chip... chip", always three times in a row, for no apparent reason. Does anyone know how this occurs?
It seems to be linked to the sound being on. When I mute the thing, it doesn't do it. When I plug headphones into it, it does it over the headphones.
Thanks for your help!

Hi folks! My MacBook Air is making awkward little chipping sound... For no apparent reason. My Macbook Pro does the same. Goes like "chip... chip... chip", always three times in a row, for no apparent reason. Does anyone know how this occurs?
It seems to be linked to the sound being on. When I mute the thing, it doesn't do it. When I plug headphones into it, it does it over the headphones.
Thanks for your help!

TS3140 I tried to order a book on iPhoto but got the following message from apple : the file contains text with drop shadows. As a result, Apple is unable to process your order" Does anyone know what this means and how to fix it? Thanks!!

I tried to order a book on iphoto but got the following message from Apple : "the file contains text with drop shadows. As a result Apple is unable to process your order" Does anyone know what this means and how to fix it? Thanks!!

Hello Katiebell62
Check out the troubleshooting steps to try and resolve your issue with purchasing a book through iPhoto.
iPhoto: Difficulty submitting a book, card, or calendar order
http://support.apple.com/kb/TS2516
Thanks for using Apple Support Communities.
Regards,
-Norm G.

There is a website that does not download, but it is not the site since it downloads ok on my iphone and ipad. Does anyone know what this might be?

There is a specific website that does not download, but it is not the site since it can be viewed on my iphone and imac. Does somebody know what to do?

And what website would that be ?
Might be good to provide the link, so that we can check it out.
Stefan

App store app will not show "all apps up to date." Does anyone know if this is a result of downloading ios7 on an iphone 4?

2 days ago I downloaded ios7 onto my iphone 4. Every time I update an app, that app stays in the window that is supposed to say "all apps are up to date." I've tried all the fixes, including turning the phone off and on; signing in and out of the app store; resetting the phone etc. Is this a glitch in the ios7 system? Is anyone else out there experiencing this problem? Does anyone have a solution? Thanks

I know VLC makes an iPad player (or used to anyway, they might have removed it for some reason), but the real champion when it comes to ripped media is CineXplayer. I'm not sure how or why, but he offers superb play-back on almost all my content.
He does sometimes have trouble with audio-codecs... and on my first gen-ipad he lags on 1080p playback. But I think that's a hardware limitation due to the tiny RAM chip they put in it, more so than a software limitation.

None of my Saved Microsoft Word documents will open on my MacBook Pro. Does anyone know why this is happening, and help me open them?

A message pops up saying 'Word cannot open this document. The document might be in use, the document might not be a valid Word document, or the file name might contain invalid characters (for example, \/).' The documents are certainly not open, and I don't know why they would be invalid. Please help!

www.doc.investintech.com/Check for Microsoft updates, the docs could be old, and need a converter:
A worst do a command P, and turn to a PDF and send like that (yes it *****)
Also try a copy and paste to a new doc.
Hope this helps.

Everytime I try to sync my ipod touch it comes up with the following message 'cannot be synced an unknown error accoued(13019). Does anyone know what this mean and how I can put it right

Everytime I try to sync my Ipod touch I et the following message 'cannot be synced An unknown error occured (13019). Can anyone help

Try here:
iTunes: Error 13019 during sync

My Iphone dosn´t start, and it has been off for 2 days now. Does anyone know what the problem is?

My Iphone dosn´t start and I´ve been chrged for one day and just let it be for one day. Anyone knows the problem? Thanks

Try to start it by holding the Power and the Home Button together.

I have an older iMac 5,1 and the disc drive no longer works. I was hoping that I could the Apple USB super drive as a replacement, but the info on the super drive page says compatible with iMac 2012 or later. Does anyone know why it would not work for me?

I have an older iMac 5,1 and the disc drive no longer works. I was hoping that I could the Apple USB super drive as a replacement, but the info on the super drive page says compatible with iMac 2012 or later. Does anyone know why it would not work for me?

A reply to similar question (Q & As , in product page Apple Store) says:
"...dissable the internal reader hardware from devices setup. Then plug the external usb superdrive and that's it." Answered by Enrique T from Lima Oct 25 2013.
If you can locate an external Apple USB 'Air" superdrive for earlier model MacBook Air, that should work. The newer one for the Air is the same as for iMac, now.
You may be able to use other brands of external USB optical drive with your older intel-based iMac, as some of them function capably. A few should also be able to see system discs or other bootable utilities on DVD.
Hopefully this helps.
Good luck & happy computing!

I was installing the new EFI software update on my macbook pro and I became stuck on the grey screen with the window that said "installing 2 items", its been on the same screen for 2 1/2 hours. does anyone know what I can do?

As the title says.
I was installing the new EFI software update on my macbook pro and I became stuck on the grey screen with the window that said "installing 2 items", its been on the same screen for 2 1/2 hours. does anyone know what I can do?
I don't want to restart it because im scared that something might go wrong.
operating lion

LimitLess- wrote:
Hi,
I had the power supply connected when I attempted it previously but even so my problem occurred. My rom is different and so I still need to update it.
Thanks
I wanted to mark your answer helpful too but I didn't know that I could only put it for 2 answers. Sorry
That was good advice by G-N and s/he is correct about it. Unfortunately, ASC allows only 2 "helpful" and 1 "correct" marks per thread.

I just bought a macbook pro from the store and it has the demo program on it, the store told me to reboot system to factory settings how do I do this?

can any one help me with this please!

>I just bought a macbook pro from the store and it has
>the demo program on it
Bring it back to the Applestore, have them take care of it for you.

TS4291 I can't send mail from my iPad apps, I just get the error message, 'The recipient- was rejected by the server because it does not allow relaying.' Does anyone know what this means and how to fix the problem.

I can't send mail from my iPad apps, I just get the error message, 'The recipient… was rejected by the server because it does not allow relaying.' Does anyone know what this means and how to fix the problem.

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

I need to change my apple ID because I'm changing my email address. I'm worried that when I do, I'll no longer be able to use my first generation apple tv unless I change the apple ID there as well. Does anyone know how this works??

I have to change my apple ID because I'm changing my email address. (I have a Comcast address and am switching to U-verse) I'm worried that when I do, I'll no longer be able to use my first generation apple tv unless I change the apple ID there as well. I'm also trying to find out if changing my apple ID is going to interfere with getting my itunes content on my computer and my iphone. Does anyone know how this works??

My iTunes appleID is an old defunct e-mail address - it does not have to be functional.
Do what Winston says to ensure you keep getting correspondence related to that ID.
AC

I have a related but different problem... I prefer that the photos/events on my iPhone and iPad be in "date created" order. Does anyone know if this is possible? Apple...please give us some options.

I have a related but different problem... I prefer that the photos/events on my iPhone and iPad be in "date created" order. Does anyone know if this is possible? Apple...please give us some options!!!

This response is a little late as I just read about your problem. I have a 2012 Dodge Charger and a 2012 Chrysler Town and Country and both worked flawlessly with the iPhone 5s my wife and I had. However, we just upgraded to the iPhone 6 and Uconnect will receive calls but you cannot answer them. You can callout successfully, however. the annoyance being the inability to answer incoming calls in the HandsFree mode.

I was told that NONE of the store in NYC has the 6 plus for sale....only pre-orders...does anyone know if this is true?

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