I wish to cancel my membership since it's of no use for me and to be refund, how do i do this?
I've had adobe creative cloud for two days, without using it, and now I want to cancel my membership. I only got it for a school applyment but since it didn't help me AT ALL with my current problem I immiedately tried to cancel my payment, This was about one half an hour before I agreed to buy it. I just want my money back, because otherwize it would be like throwing money in the basket.
Please follow
Cancel your membership or subscription | Creative Cloud
Return, cancel, or exchange an Adobe order
Regards
Rajshree
Similar Messages
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I wish to cancel my membership. I have had creative cloud for only a few weeks!
I want to cancel my annual subscription. I need to know how, because I tried and such option isn't available!I need an email and phone number to contact them!
Thank YouThis is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html -
When I click on "attach file" or "upload file" I always get a message...."Firefox is not responding". Then I have to close the program and open Internet Explorer. I would prefer using Firefox,can you tell me how to fix this problem?
I uninstalled Firefox, deleted all data, reinstalled and still have the same problem. I guess I'll go back to Internet Explorer.
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I wish to cancel my membership, release me please.
I wish to cancel my membership. I thought I was installing PSE13 but terms came across as if I was in a service so it seems I'm in creative cloud. I'm taking an online class on PSE 13 & want to display both the class lesson as well as PSE13. When I went online to cancel membership, I was reverted to getting on a forum. I'd like to speak with a representative so that I can cancel my membership & not be in membership. Then I'd like to go to a physical store & purchase a PSE 13 disk.
Under the Email ID used here in forum, you have one serial number of PSE13 registered, there is no creative cloud associated with it.
If you have any other Adobe Id, please let us know.
Regards
Rajshree -
What is the number to cancel my membership since you do not support VISTA?
what is the number to cancel my membership since you do not support VISTA?
Hi LorettaKallen,
Please refer to the help document below to cancel your membership:
Cancel your membership or subscription | Creative Cloud
If you still need help, please contact support:
http://helpx.adobe.com/contact.html
Regards,
Sheena -
How do I cancel my membership? It doesn't allow me to online and I can't find a phone number anywhere!
This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
How do I change the Apple id against a certain telephone number? I have two iPhones and wish to use a different Apple id for each and confused as to how I do this?
Create a new Apple ID for the second phone. If you are setting the phones up as new phone enter the ID you want to use on each phone.
If both phones are already signed in to one Apple ID then use the settings app to change Apple IDs on one phone.
Settings > iTunes and App Store > tap on the Apple ID > sign out > sign in with alternate Apple ID.
Note that if you have downloaded apps with the original Apple ID on the phone with the new Apple ID, those apps will still be associated with the old Apple ID and will require the old ID and password in order to update them. -
My CS4 PS no longer recognised the iPhoto library since a new video card was installes a few days ago. How do i fix this? I can drag and drop but then I can't use camera raw feature.Tks
When I use find file http://www.macupdate.com/app/mac/30073/find-file (which does tend to find files that "Finder" can't), it's not coming up with any other itunes library files that have been modified in the past week, which I know it would have been - unfortunately, I don't have a very recent backup of the hard drive. It would be a few months old so it wouldn't have the complete library on it....any ideas? I'm wondering if restarting the computer might help but have been afraid to do so in case it would make it harder to recover anything...I was looking at this thread https://discussions.apple.com/thread/4211589?start=0&tstart=0 in the hopes that it might have a helpful suggestion but it's definitely a different scenario.
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every time i download a file from the web (ie. a PDF file) i get "Anti-Virus Program not found " message. This has been happening since I changed anti-virus programs for CA etrust to Sophos. How do I get Firefox to recognise my new Anti-virus program?
That is a very good warning provided by the Download Statusbar extension. Something like that should been built into Firefox. I filed this Bug report a couple of years ago, about the lack of a warning like that. <br />
https://bugzilla.mozilla.org/show_bug.cgi?id=480855 <br />
I have looked everywhere that I can think of to find a list of '''IOfficeAntiVirus providers''' ''(as mentioned in the Bug report)'' that will work with Firefox, so I can't answer that for you.
You might want to ask the developer of the Download Statusbar extension about it. He might know which AV programs are compatible with the Windows API that Firefox uses for the download scan. <br />
http://dlstatusbar.proboards.com/index.cgi? <br /> -
I was having trouble with downloads on Ebay using Internet Explorer. They recommended Firefox. And it worked better. However, under My Pictures, the actual pictures disappeared and were replaced with the numbers only. I makes it difficult to remember which picture is which when you wish to download 50 or more items. I would like to have the actual pictures back rather than just the numbers. In fact, I do not have the pictures appearing that I use for Ebay. Thank you.
If images are missing then check that you aren't blocking images from some domains.
*Press the F10 key or tap the Alt key to bring up the hidden "Menu Bar" temporarily.
*Check the permissions for the domain in the currently selected tab in "Tools > Page Info > Permissions"
*Check "Tools > Page Info > Media" for blocked images
*Select the first image link and use the cursor Down key to scroll through the list.
*If an image in the list is grayed and "<i>Block Images from...</i>" has a check-mark then remove this check-mark to unblock images from this domain.
Make sure that you do not block (third-party) images, the permissions.default.image pref on the <b>about:config</b> page should be 1.
Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings.
Make sure that you allow pages to choose their own colors.
*Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"
Note that these settings affect background images.
See also:
*http://kb.mozillazine.org/Website_colors_are_wrong
There are extensions like Adblock Plus (Firefox/Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images and other content.
See also:
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*http://kb.mozillazine.org/Images_or_animations_do_not_load
*http://kb.mozillazine.org/Websites_look_wrong -
Whenever I print something from online or from a document, I do not have an option to change from landscape back to portrait. I also have miniscule print that is all squished to the left margin and printed on landscape. I cannot use this in business transactions and this has been occuring since an upgrade this fall. Also, I have started using netflix with this computer FYI.
I do not have this problem with Safari as a browser. I really like Firefox because I feel it has kept our PCs here at home safer as well as my MACBOOK.
Please tell me how I can change settings back to what they originally were for data going to my HP printer 3745.
Thank youI've had that same exact issue, I received the first e-mail claiming to be from Apple last night (though over the past week I've received two other scam e-mails from different addresses claiming that my bank transactions have been aborted). It said it was from my own address, and I checked it closely to make sure it wasn't a spoof account but found it was indeed my own e-mail address. Five minutes ago I changed my password, and I have just now received a second e-mail exactly the same, still coming from my own account. My best guess at an explanation is that it may have been sent before I changed my password and there was just a delay in the message sending, resulting in it coming through after changing my password.
I've now forwarded the e-mail on as an attachment to the [email protected] address, however this still doesn't help me with regards to stopping these e-mails. It concerns me that even though I changed my password they still possibly have access to my account. I tried checking my account activity but as opening the mail app on my iPhone is considered as a log in and I check it almost twice an hour, it's impossible to tell which could possible be an intruder logging in. -
Since installing OS X Mavericks, automatic updates keep producing download demand for Command Line Developer tools 6.0 and 6.1. I don't need these but cannot seem to stop the updates available, even if they are downloaded and installed. Can anyone tell me how to stop this?
Try re-indexing Spotlight.
Spotlight – Re-index -
I think this is the same problem that others have but I have been unable to get a fix to work. Wish I hadn't upgraded from 28.0
hello Road_runner, unfortunately this is currently a bug in the integrated firefox pdf viewer that is investigated by our developers and getting addressed. in the meantime you could use a third-party pdf plugin like from adobe that you can enable in the firefox ''options > applications'' - scroll down and define the default action for the '''portable document format (pdf)'''.
[[How to disable the built-in PDF viewer and use another viewer]] -
A wrong email address was entered at the setting up of the new iphone 6 and how can I change it ?
The problem is she entered an email address she thought might be mine ,but actually used by someone else .She said no password was set up .My understanding is an email must have been sent to that address and he or she can set up the password and download .And now I set up an new ID under the ICloud but still the wrong email address still appear as a default one .I tried to delete the set up but I was asked for the password which we don't have .
Any good idea ? -
Since about two weeks the right click doesn't work in firefox, how do i resolve this?
I always used the Nightly version of Firefox, so I figured it was a bug in the new update. But by now I completely removed Nightly, and installed the normal Firefox, but still nothing happens after rightclicking in the screen > in, e.g. the bookmark toolbar it does work properly, but not anywhere while browsing!
Application Basics
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Version: 32.0.3
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GPU Accelerated Windows: 0/2 Basic (OMTC) Blocked for your graphics driver version. Try updating your graphics driver to version 9.6 or newer.
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Experimental Features
---------------------'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
*In Firefox 29.0 and above, click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
*In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on ''Help'' (or click on ''Help'' in the Menu bar, if you don't have a Firefox button) then click on ''Restart with Add-ons Disabled''.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".<br>
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
Also, you may want to consider a new Profile for the Firefox 32 Release version. Reverting versions the Profile is used with can or will cause other problems with Firefox. ''Updates are intended to "progress", not revert.''
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