IC Web Client -- ADD NEW ERROR MESSAGE

Hi all;
I need to add a new error on the IC Web CTI toolbar to show an Phone is busy error message whenever the outbound call status is busy. I have added the related message in the class through tramsaction SE91.
Now I should implement the following code and the addings:
lv_msgsrv = CL_BSP_WD_MESSAGE_SERVICE => GET_INSTANCE( ).
lv_msgsrv-> ADD_MESSAGE ( iv_msg_type = 'E'
iv_msg_id = 'CRM_IC_APPL_UI_BPID'
iv_msg_number = '503' ).
But I dont know exactly where to implement; I created a new class ZCL_CRM_IC_ERRORCONTROLLER_IMPL but the method that I think I should put the code (GET_AND_PREPARE_MESSAGES) is a private method SO I Can not REDEFINE it. In this case Im a little bit helpless about what I should do now.
Any help in this regard would be highly appreciated.
Thanks in advance!
Best Regards,
Elif

Hi,
Following are the steps to add new fields to the existing view.
- Create a new controller class (ZCL..) with original view class as super class
- Create new BSP application with View and Controller
- Attach the above Z class to the view and controller created and activate the BSP appln.
- Go to transaction BSP_WD_WORKBENCH and type your BSP appln.
- Expand your controller and at the Context class use Wizard to create new context node and bind this to Custom Controller class available.
This whole process requires complte understanding of View, Controller, Custom controller and basic custom modifications to IC Web Frame work.
Kunda Krishna Kishore

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Bye
Manuel Acevedo

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