Icons in workspace are not displayed

Question

Hi there,
after installation of EPM 11.1.2.1 icons in the workspace are not shown correctly.
In the Explorer window the Icons for folders and documents are missing.
Any ideas?
regards,
Bernd

Answer 1

I had this same issue a few months ago in my 11.1.2.1 sandbox. Oracle had me do the following due to Weblogic.xml has the wrong path-known issue per them.
Solution:
Stop the "Reporting and Analysis Framework web application" component,
- Navigate to <ORACLE>\Middleware\EPMSystem11R1\products\biplus\InstallableApps,
- Take a backup of the file called raframework.ear,
- Extract this file in a temporary folder (e.g. using Winzip or 7zip),
- Navigate to that temporary folder,
- Extract the file called raframework.war in a temporary folder (e.g. using Winzip),
- Navigate to that temporary folder,
- Navigate to the WEB-INF folder,
- Edit the file named weblogic.xml with a text editor,
- Locate the below paragraph:
<virtual-directory-mapping>
<local-path>C:\Oracle\Middleware\user_projects\epmsystem1/ReportingAnalysis/RAFrameworkWebapp</local-path>
<url-pattern>/jsp/form/*</url-pattern>
<url-pattern>/media/mt/*</url-pattern>
<url-pattern>/media/mt_thumbnails/*</url-pattern>
</virtual-directory-mapping>
Does the <local-path> tag point to something like "@oracleInstance@/ReportingAnalysis/RAFrameworkWebapp" instead of the real path?
If this is the case, please:
- Replace the value of the <local-path> tag with the actual path to the folder.
The @oracleInstance@ should be replaced with the path to the EPM instance on the server where the "Reporting and Analysis Framework web application" component is located.
For your reference, the <local-path> tag is pointing to the below location in my test EPM System 11.1.2.1 environment:
C:\Oracle\Middleware\user_projects\epmsystem1/ReportingAnalysis/RAFrameworkWebapp
('\' or '/' characters do not matter at that point)
- Save and close the file,
- Re-build the raframework.war file so that it includes the modified version of the weblogic.xml file,
- Re-build the raframework.ear file so that it includes the modified version of the raframework.war file,
Please ensure that both the ear and the war files have their directory structure being built exactly the same way as before such files have been altered. Not following this recommendation would prevent the "Reporting and Analysis Framework web application" component from starting properly,
- Clear the Weblogic temporary location for the "Reporting and Analysis Framework web application" component.
The actual location to be cleared can be retrieved from the JVMOptionX defining the "-Dweblogic.j2ee.application.tmpDir" parameter accessible at the below Windows Regitry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Hyperion Solutions\RaFramework0\HyS9RaFramework
For your reference, this temporary location points to the below location in my test EPM System 11.1.2.1 environment:
C:\Oracle\Middleware\user_projects\domains\EPMSystem\servers\RaFramework0\tmp
- Start the "Reporting and Analysis Framework web application" component.
- Clear the cache of the web browser,
- Lastly, please ensure that both locations contain the icon files (*.gif):
<ORACLE>\Middleware\user_projects\epmsystem1\ReportingAnalysis\RAFrameworkWebapp\media\mt
<ORACLE>\Middleware\user_projects\epmsystem1\ReportingAnalysis\RAFrameworkWebapp\media\mt_thumbnails
Hope this helps you. it resolved my issue