Im running cs 5.5 and every time i launch the program i get, "could not complete your request becaus
Does anyone know how to fix this?
Your post is incomplete, so no one can reasonably answer you.
Standard restorative advice often includes this, however:
Reset Photoshop Prefereces to defaults.
To do this, press and hold the Control, Shift, and Alt keys (Command, Shift, and Option on a Mac) immediately upon cold-starting Photoshop. If you're quick enough - and you have to be extremely quick - Photoshop will prompt you to confirm deletion of your current preferences, which will lead to creation of an brand new, fresh default set.
Another possibility is:
Try running without added plug-ins.
Still another possibility is:
If you have a Windows system, visit the web site of the maker of your video card to see if they've made a fresh display driver update available, and install it if so.
Good luck.
-Noel
Similar Messages
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Tried to "Open As" in PS a NEF file I modified in LR. Got the following error message: "Could not complete your request because the file format module cannot parse the file." I can "Open" the file in PS, but then the changes I made in LR (and saved in the associated meta data file with the "Control S" command) are not applied to the opened PS file. HELP!
If you are working with a file you modified in Lightroom, you should go to the Lightroom Photo menu and choose Edit in... and the version of Photoshop you want to open it in.
There a dialog will ask if you want to transfer the LR settings you made to your photo when you open in Photoshop.
Gene -
Problems installing plug-ins to Photoshop CS5 Extended on a new Win7 64-bit laptop. (Same CS5 and plug-ins installed OK several years ago on a Vista laptop. Now I'm just trying to migrate everything over to the new laptop.) Even some Adobe updates won't install. Instead, a message box pops up on the CS5 screen saying "could not complete your request because it is not the right kind of document." Any solution?
CS5's automatic update mechanism is broken, perhaps because it is no longer updated and can't cope with the newer ways of updating.
So this means you will have make a list of the updates that failed, go here: Product updates
and manually download/install from there.
Gene -
hi, photoshop crashed and the file I was previously working in, on the same version of Photoshop says "Could not complete your request because the file is not compatible with this version of Photoshop." I'll appreciate any help. Thank you.
CR2 files from which Canon camera?
Supported cameras are listed here
Camera Raw plug-in | Supported cameras -
I am running Photoshop CS6 on a Mac OS X 10.9.3 and every time I save a large eps I can not open it again. I get this message when I try. "Could not complete your request because Photoshop was unable to parse the PostScript."
Oh, dear.
If you use PSE as your external editor for iphoto, you need to save the images back to iphoto by using Save, not Save As and not changing anything like the name or format that would bring up the Save As window. (You may need to adjust the editor prefs>saving files>on first save to save over existing.)
OR you can export the photos from iphoto to the desktop, use file>open in the editor and then change whatever you want and either import the saved image to the organizer or import it back to iphoto as a new file. What you are doing is extremely risky, particularly to the iphoto library which you may easily damage by your workflow.
I would start the organizer holding down the shift key, then create a new catalog and switch to the new one. Then try opening the editor without opening an image and see if you get any farther.
PSE and iphoto are not designed to be used as you've been doing. You are trying to write to the iphoto library from outside iphoto, which is the fastest known way to corrupt the library and lose all your photos. -
I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program. How to I resolve this?
Hi Noel,
I'm wondering whether your comment addressed to Lmono was intended for me Tmono.
You ask: "So why didn't you provide the same?"
It just didn't occur to me to do so.
My intent was to report that there was at least one other user encountering a similar problem. It occurred to me that Adobe might be interested in determining the scale of a problem which causes one of their best known products to fail to run quite so completely after a clean install
I also see that I misreported the OS I'm running - its Windows 8.
If there is further information I can provide which might be helpful in determining a solution, if someone could be specific about what would be helpful, then I will try to respond appropriately.
Perhaps the following from the event log:
Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f
Faulting module name: igdfcl64.dll, version: 8.1.0.2875, time stamp: 0x507eff6d
Exception code: 0xc0000005
Fault offset: 0x0000000000809283
Faulting process id: 0x1f48
Faulting application start time: 0x01cfca332430f3a7
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\windows\SYSTEM32\igdfcl64.dll
Report Id: 659ea6c9-3626-11e4-bea1-9c2a70825e62
Faulting package full name:
Faulting package-relative application ID:
The X230 has Intel HD 4000 graphics support built in to the processor. Windows was pretty stubborn about refusing driver updates, but I just managed to get drivers from the Intel site to install and Photoshop is now running, so hopefully I need not try your patience any further.
In case anyone else has a similar problem and stumbles on this the way to install the driver that worked was to:
- download the zip version of the generic driver from Intel
- use the 'have disk' option in the windows dialog to install the driver - other paths in the UI did not work with windows refusing to install the driver. -
@Why is it when I go to open a file in Photoshop cc I get a "Could not complete your request because of a program error". I have uninstalled and re-installed software, It works for a short time then I get that error again when i go to open a file. Thank you!
Without proper system information and other details like what files you work with nobody can tell you much. From corrupted prefs to issues with your PS swap file to actual problems with the fiel storage this could be anything.
Mylenium -
this was supplied by Ann Shelbourne.
Saved Tiffs will not open in CS2 and generate a "Could not complete your request because of a program error".
These files will often open in Photoshop 7.0.1 or in CS1 but not in CS2.
The trouble may be caused by bad dates in the EXIF data and can originate from an incorrectly-programmed digital camera; or from a scan that was created after after Jan1 of this year (because of a known bug in some scanner software).
If someone runs into the "Could not complete your request because of a program error" problem, and does not have CS1, try opening the Tiff in TextEdit.
The EXIF data is right at the top. Check the EXIF data for bad creation dates and change any incorrect ones there.
Save and close; and then the file will probably open in CS2 without a murmur.> If iPhoto causes problems why not open the images from the Finder?
I get the error if I open a file from within iPhoto using "OPen in external editor" and then alter it (or do not alter it) and try to save it over itself, or save it anywhere else.
I get the error if I do "Show file" in iPhoto to see the file in the Finder. Then, if I double-click and it opens in PS, and then alter it (or do not alter it) and try to save it over itself, or save it anywhere else.
> And with »save it anywhere« You indicate that You use the Save As-command?
Right. -
Recently upgraded to a Canon Mark 3 and now having issues with my RAW files in Bridge and Photoshop. I have operating with CS4. Photoshop produces and error " Could not complete your request because photoshop does not recognize this type of file"
Assuming you mean 5D Mark III, Photoshop CS4 cannot directly open raw files from your camera.
Generally speaking, Adobe stopped updating older versions to be able to read raw files from newer cameras when they released a new major version of Photoshop. Photoshop CS4 is no longer receiving Camera Raw updates.
You can double check this yourself:
First you need to determine whether Adobe has released support for your new camera in your version of Photoshop. To do that, look at these two pages. You'll want to find out the earliest version of Camera Raw that can support your camera, then what version of Photoshop can run that version of Camera Raw.
Camera Raw plug-in | Supported cameras
Camera Raw-compatible Adobe applications
If you find your camera is supported by your version of Photoshop, you need to download the latest update for Camera Raw. There's more information on how to do that here:
Keeping Photoshop Up-To-Date
If your version of Photoshop cannot support your camera, you can download and install the latest version of the free Adobe DNG Converter, which can take your raw files as input and put out DNG format files, which your version of Photoshop can open.
Photoshop Help | Digital Negative (DNG)
The DNG converter DOES work, but if you want maximal quality from your raw files (not to mention the convenience and ease of use of directly opening your raw files) you'll want the latest version of Photoshop. Adobe has made substantial improvements in raw conversion quality in recent years.
-Noel -
hi,when ı work on photoshop suddenly my computer restart but i have saved my project before restart.and when ı want to open my psd , photoshop alert me with this messagge ;Could not complete your request because the file is not compatible this version of photoshop ..ı tried all versions but cold not open again.there was a very ımportant work for two days.can you help me please?
tworules wrote:
…photoshop need a recovery or auto save system.
tworules,
You haven't mentioned the exact version of Photoshop you are running. As the always helpful and knowledgeable JJMack told you, new versions of Photoshop do have auto save and recovery when enabled in your Photoshop Preferences.
However, no auto recovery and/or autosave is a match for a defective machine. As suggested by Mr. Cox, you should do a thorough inspection of all your hardware ASAP. -
when I open a raw file (NEF Nikon 7100) and apply setting then click save, I get an error ( could not complete your request because of a program error ). Ideas?
Oh, dear.
If you use PSE as your external editor for iphoto, you need to save the images back to iphoto by using Save, not Save As and not changing anything like the name or format that would bring up the Save As window. (You may need to adjust the editor prefs>saving files>on first save to save over existing.)
OR you can export the photos from iphoto to the desktop, use file>open in the editor and then change whatever you want and either import the saved image to the organizer or import it back to iphoto as a new file. What you are doing is extremely risky, particularly to the iphoto library which you may easily damage by your workflow.
I would start the organizer holding down the shift key, then create a new catalog and switch to the new one. Then try opening the editor without opening an image and see if you get any farther.
PSE and iphoto are not designed to be used as you've been doing. You are trying to write to the iphoto library from outside iphoto, which is the fastest known way to corrupt the library and lose all your photos. -
Saving a Photoshop CC project from a Mac (in .PSD format) to a thumb drive and trying to transfer it to a Dell laptop with Photoshop CS6. Will not open...Error message: could not complete your request because it is not a valid photoshop document.
The file was corrupted somewhere along the way (assuming it was still readable on the Macintosh).
The platforms don't matter, but you still need file transfer that doesn't corrupt files... -
Could not complete your request because it is not a valid photoshop document. Tried renaming the file extensions and still no luck.
Nobody can tell you anything without proper system info or other technical details.
Mylenium -
Getting "Could not complete your request" error all the time
Whenever I try to do anything in Fireworks CS6 (CC desktop version) I get the error message "Could not complete your request. An error occurred". The only exception is when I try to preview an image I get "Could not render the database. An error occurred"
This literally happens with any action, from opening a file to changing any attribute of an object (e.g. colour, position, size). Try to draw a new object - same error. Delete one - same error.
Weirdly it does seem to complete the action after I "Ok" the error message.
Any ideas?
I am running this on Mac OSX 10.9.1 on a pretty new MacBook Pro. I've checked for updates and I'm running the latest version. (I'm running the trial version, as I am trying to decide whether or not to switch over to CC from my desktop apps, but I would hope it is the same as the full commercial version)For me the Fireworks stopped when it got to "Intializing Tab Windows", then a crashed and displayed "Could not complete your request. an error occurred" and would never load. Basically dead. I couldn't use it at all. My whole workfow came to a stand still.Fireworks-Error.jpg
BACKGROUND
Just before this happened, I was trying a new feature from within Dreamweaver. While inside Dreamweaver, I could double-click an image file and it opened in my Fireworks to be edited. I thought . . . Wow, this is really cool. I edited that image and closed it and continued on my work. Since then, that "Connection" between applications has become permanent. Fireworks "THINKS" it is still connected to Dreamweaver. Later Fireworks would NOT open/load at. I would always get the above error.
PARTIAL SOLUTION
BTW: I had to do this twice, because the first time, I missed a file somewhere.
I had to completely uninstall all ADOBE applications. I mean everything! I had CS3 & CS4 and Adobe Readers on my system.
Since I'm on the mac, I went through the "Application Support" both user and system and the "Preferences" for both user and system and deleted everything that had either "adobe" or "macromedia" in it. There was also a file in the "Launch Agent & Daemons".
I emptied the trash and did a power off restart. Then I reinstalled CS6. Now Fireworks at least loads and I can use it again, but it still isn't the same.
OBSERVATION
Fireworks and Dreamweaver are still "Connected". It won't save an existing PNG file as itself, it displays an error, "That file is open in another application", which is NOT true. I have to use the "Save As" option, and use the Finder to rename that file. I also notice an extra file labeled ex:0000056 which looks like the file I tried to save.
So at least I can use my Fireworks again although it is irritating. I don't know how to "CUT" the connection between applications. Uninstalling & reinstalling did NOT reset this, the only option left would be a backup, wipe and fresh install of my entire laptop. I just don't have time to do that right now. Hope that helps someone else.
Arlene -
After updating my macbook to Maverick, PS 7 I had for years stop working. I then download the Elements 12. It has been a few weeks and I can't do anything on it. I quit every time but tI had to come forward because a friend asked to do her wedding invitation. I downloading an image and background, put everything together, and when saving it... BAM! I've that first message "could not complete your request..." I tried several solutions i found on forums, somehow the image is saved as I wanted, it took all day long working on it, i don't even know what got it right. Now I am working on the writing and every time I draw the text box, i get the "could not complete your request..." then I hot "OK" and I get the "an unexpected and unrecoverable problem occurred..." photoshop quits!
About my mac OSX 10.9.4
2 GHZ Intel Core 2 Duo
4 GB 1067 MHz DDR3
72.62 GB free out of 159.18
Please Help!!!
Error Code: 0x02000148
Trap Number: 133After updating my macbook to Maverick, PS 7 I had for years stop working. I then download the Elements 12. It has been a few weeks and I can't do anything on it. I quit every time but tI had to come forward because a friend asked to do her wedding invitation. I downloading an image and background, put everything together, and when saving it... BAM! I've that first message "could not complete your request..." I tried several solutions i found on forums, somehow the image is saved as I wanted, it took all day long working on it, i don't even know what got it right. Now I am working on the writing and every time I draw the text box, i get the "could not complete your request..." then I hot "OK" and I get the "an unexpected and unrecoverable problem occurred..." photoshop quits!
About my mac OSX 10.9.4
2 GHZ Intel Core 2 Duo
4 GB 1067 MHz DDR3
72.62 GB free out of 159.18
Please Help!!!
Error Code: 0x02000148
Trap Number: 133
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