IMac is having font problems

I've been having issues with fonts on my iMac for some time.  Every time I upgrade my OS, it screws up my copy of Word.  It keeps getting stuck on optimizing fonts and crashes.  I empty the cache and it works ok for awhile.  But I don't dare try to install any new fonts, one, it cases Word to crash again, and two, the font doesn't even show up on the font lists.  So I am thinking I need to gut the entire thing and start over.  However, one Fonts folder keeps giving me a message about aliases when I try to open it.  And the three other Fonts folders won't delete, saying OS X needs them.  My MacBook is having no problems.  There are three Fonts folders, and they all seem to be working.  I've upgraded the OS on that, and it doesn't screw up Word.  So what should I do with the iMac?  Do I get rid of all the Fonts on it and start over?  Can I fix this folder that keeps talking about "alias"?  I just want it to work like my MacBook does.

I tried using a new user account to download/install several things (including a maintenance program, which I ran) and was able to do it on that user account, then switched back over to my user account and downloaded/installed an update that I hadn't been able to and it seemed like everything was better.
But I am still getting the "update server" error where I can't install updated from the apple icon on my computer. And Safari not working.
Yes, I bought my mac from an Apple retailer, new in box.

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