Images won't display - mapping problem?

Question

My images are stored outside of wwwroot, and they do not
display when I browse pages on my production server (it's a virtual
private server on hostmysite.com) Everything works fine on my
development server, which appears to be set up identically.
My site's pages are in C:\ColdFusion8\wwwroot.
My images are in C:\ColdFusion8\extMySales\topSiteImages. In
order to access these images, I created a virtual mapping in the
jrun-web.xml file (which is in C:\ColdFusion8\wwwroot\WEB-INF). I
have 3 other virtual mappings defined in jrun-web.xml (for example,
all my cfc's are in C:\ColdFusion8\extMySales\cfcs) and they all
seem to work fine. Here is the mapping for the images folder:
<virtual-mapping>
<resource-path>/extTopSiteImages</resource-path>
<system-path>C:\ColdFusion8\extMySales\topSiteImages\</system-path>
</virtual-mapping>
Here is my code for a typical image: <img
src="/extTopSiteImages/logoBig.gif" class="floatLeft topLogo">
But on my pages, a standard icon displays instead of my
images, which I assume means the image cannot be found. Any ideas
would be appreciated. (I have contacted the hosting company, but
their tech support quality seems to be hit or miss, and they have
not responded yet.)
Thanks.
Pete

Answer 1

A couple of ideas... First, I would try hitting the image
directly from your browser, i.e.
www.thedomain.com/extTopSiteImages/logoBig.gif and see what
happens. If you get a 404 not found error, then something is screwy
with the mappings.
You may consider referencing the image directly through the
file system rather than counting on the mapping to resolve the URL.
Something like: <img
src="file:///C:/PathToFile/extTopSiteImages/logoBig.gif" />
Note the triple slash. We've used this in some places to show
images outside of the web root, as well as any time we use an image
in a cfdocument tag.
Good luck!
Josh