IMAP auto deleting trash

i'm having a nightmare with a new IMAP account, and need some help !
i've recently switched from POP to IMAP on my main email address in apple mail 3.6. to do this i disabled the POP a/c, created a new IMAP a/c and then copied over the messages from the old POP to new IMAP. then i applied the "use this mailbox as" instruction to synchronise the correct mailboxes with the server and webmail.
everything's working fine except the TRASH.
i have the mailbox behavours for the IMAP account set as follows :-
DRAFTS store on server
NOTES store in inbox
SENT store on server, delete never
JUNK store on server, delete when one week old
TRASH move deleted messages to trash, store on server, permanent erase never
i like to keep my trashed messages for at least a year so i can refer to them if necessary.
despite the preference setting above, TRASH is automatically deleting messages when they are over a week old. they are being deleted both in mail and on webmail. (fortunately i have the 5000 erased messages on time machine so i can restore them when i get this sorted.)
i've tried everything i know to try and fix it. i deleted the new IMAP account and started a new one but they're still being erased. i've tried switching "use this mailbox for" between the TRASH folder under MAILBOXES, and the one under the new IMAP account sub heading. no matter which one is under MAILBOXES, that's the one where the messages are deleted after one week.
the TRASH which is under the MAILBOXES sub heading is the one that syncs with the server and webmail.
there is no IMAP path prefix in the account prefs.
UK2 is my webhost and email account provider. there is no way to access any erase preferences in webmail & UK2 support says that mailbox accounts do not have an auto erase feature. messages stay on the server until the user removes them.
i would appreciate any suggestions as to how i can fix this. other IMAP accounts are working ok, and ive had a previous UK2 IMAP account that was ok too.
thanks very much.

after much badgering, my service provider (UK2) has finally admitted that their server is set to delete messages in the trash folder after seven days. so the problem wasn't mine afterall.
it's a shame they couldn't have told me this in the first place.

Similar Messages

  • Auto delete trash in mail

    How can I set an auto delete for trash in mavericks mail after either 2 months or 6 months?
    thanks
    Marianne

    AFAIK, what you are describing is the only way to delete sent mail on the iPad. Depending on what email accounts you have, the specific email account may have advanced options, but the Mail app on the iPad works as you say. There is no option or preference to delete sent emails after a period of time.

  • Anyway to auto delete trash

    Hello,
    We have a suite of macs that students use for their studies and we are trying to reduce some space on our servers, an issue is that students are not empty their trash, they put items in the trash but then leave it sat there, wondered if there any settings that could be put in place so that that is auto deleted upon log off or as soon as they drop an item in trash it is emptied?
    Any suggestions welcome.
    Thanks

    yes, a logout hook sounds just the thing for it. it will empty trash when a user logs out.
    If you have OS X server this can be easily managed from the server via workgroup manager.
    you can also do it by hand as follows.
    log in as an admin user.
    use TextEdit to make a *plain text* file with content
    #! /bin/bash
    rm -rf /Users/$1/.Trash/*
    save it as logoutscript.sh somewhere safe, say in /Library/Scripts.
    then change permissions on this file to make it executable. run this in terminal
    chmod 755 /library/scripts/logoutscript.sh
    then make a logout hook. run the following terminal command
    sudo defaults write com.apple.loginwindow LogoutHook /library/scripts/logoutscript.sh
    you'll have to enter your admin password (which you won't see). that's normal.
    more on login and logout hooks
    http://support.apple.com/kb/HT2420?viewlocale=en_US

  • Is there a way to set trash to auto-delete

    would like items in trash to auto-delete 30 days after being put into trash. is this possible?

    No not with any built-in settings. You could Applescript something to accomplish this (or something similar)
    However it is a bad idea to place things in the trash that you do not want to have removed immediately. The trash is not some kind  of holding area, you should assume that anything put in the trash is gone and only put things there that you do want gone.
    If you want a 30 day grace period on some items, setup another folder and put the things in there that you're not sure you want to delete and then run a script on that to move anything over 30 days to the trash (or delete immediately)

  • Is the trash in my trashbox auto deleted after so many days?

    I notice that the trash can't be cleared like my other boxes..Aparrently it auto deletes is this right?

    Cooljoe58 wrote:
    Aparrently it auto deletes is this right?
    No.
    Cooljoe58 wrote:
    I notice that the trash can't be cleared like my other boxes.
    Click on Help in the Finder Menu Bar and type Trash into the Search Window... Select from the displayed Topics.

  • Server disconnects when trying to delete trash or junk

    I am on a MacBookAir - Yosemite latest version, T-Bird latest version. I also have a MacMini desktop running snow leopard. When I go to delete trash or junk I get "Server at [email protected] has disconnected."
    Both of these computers show the same error messages when I try to delete trash or spam. It's intermittent but has increased over time. It happens whether or not I have both computers logged in or just one computer logged in. A new problem has cropped up when I'm writing an email, it will stop me with a message that it can't save the message to drafts. When I hit the send button, it gives me a message that it can't save the message to the Sent folder. This started happening when I upgraded two upgrades ago in December.
    Here are a few of the error console messages (which are Martian to me, so maybe you'll be able to translate!)
    I see Chrome referenced there a lot. I don't EVER use Chrome.
    I have 9 user names on this account. Is that the problem?
    I also haven't figured out how to move old messages to my backup drive and delete them from the server, so there are three users with more than 1,000 messages hanging in there.
    If either of the above are causing the problem, please let me know how to move the files. I understand how to do that with POP, but not IMAP.
    thank you.
    Timestamp: 2/27/15, 11:44:52 AM
    Warning: mutating the [[Prototype]] of an object will cause your code to run very slowly; instead create the object with the correct initial [[Prototype]] value using Object.create
    Source File: resource://gre/components/steelApplication.js
    Line: 783
    Timestamp: 2/27/15, 11:44:53 AM
    Warning: Unknown property 'padding-start'. Declaration dropped.
    Source File: https://mozorg.cdn.mozilla.net/media/css/thunderbird-start-bundle.2e0edff01be0.css
    Line: 1, Column: 2922
    Source Code: Please email me for this if you need it. I think it's too long to include all of these. I did post some of this in the mozillazine forum as well http://forums.mozillazine.org/viewtopic.php?f=39&t=2904791
    Timestamp: 2/27/15, 11:44:53 AM
    Warning: Unknown property 'margin-end'. Declaration dropped.
    Source File: https://mozorg.cdn.mozilla.net/media/css/thunderbird-start-bundle.2e0edff01be0.css
    Line: 1, Column: 3078
    Source Code:
    @font-face{font-family:'Open Sans Light';src:url("/media/fonts/OpenSans-Light-webfont.804037562eab.eot?#iefix") format('embedded-opentype'),url("/media/fonts/OpenSans-Light-webfont.963eb3290774.woff") format('woff'),url("/media/fonts/OpenSans-Light-webfont.ecb4572a5e47.ttf") format('truetype');font-weight:normal;font-style:normal}@font-face{font-family:'Open Sans Light';src:url("/media/fonts/OpenSans-Semibold-webfont.0ea045029306.eot?#iefix") format('embedded-opentype'),url("/media/fonts/OpenSans-Semibold-webfont.56bfcae65300.woff") format('woff'),url("/media/fonts/OpenSans-Semibold-webfont.b5a0ae86dca8.ttf") format('truetype');font-weight:bold;font-style:normal}@font-face{font-family:'Open Sans Light';src:url("/media/fonts/OpenSans-LightItalic-webfont.6725fc490942.eot?#iefix") format('embedded-opentype'),url("/media/fonts/OpenSans-LightItalic-webfont.97534dd40949.woff") format('woff'),url("/media/fonts/OpenSans-LightItalic-webfont.26f1e68dfbd8.ttf") format('truetype');font-weight:normal;font-style:italic}@font-face{font-family:'Open Sans';src:url("/media/fonts/OpenSans-Regular-webfont.83efe33660ab.eot?#iefix") format('embedded-opentype'),url("/media/fonts/OpenSans-Regular-webfont.55b8ce1f9a32.woff") format('woff'),url("/media/fonts/OpenSans-Regular-webfont.3cbf4d3ed22e.ttf") format('truetype');font-weight:normal;font-style:normal}@font-face{font-family:'Open Sans';src:url("/media/fonts/OpenSans-Bold-webfont.7ae9b8ba7886.eot?#iefix") format('embedded-opentype'),url("/media/fonts/OpenSans-Bold-webfont.892667349c5c.woff") format('woff'),url("/media/fonts/OpenSans-Bold-webfont.5a100916f94b.ttf") format('truetype');font-weight:bold;font-style:normal}@font-face{font-family:'Open Sans';src:url("/media/fonts/OpenSans-Italic-webfont.e487b7cb0725.eot?#iefix") format('embedded-opentype'),url("/media/fonts/OpenSans-Italic-webfont.525074686dfb.woff") format('woff'),url("/media/fonts/OpenSans-Italic-webfont.9b30f13428e1.ttf") format('truetype');font-weight:normal;font-style:italic}html{color:#333;font-size:14px;line-height:1.5;font-family:'Open Sans',X-LocaleSpecific,sans-serif}body{margin:1.5rem;background:url("/media/img/sandstone/bg-gradient-sky.7ea325995978.png") repeat-x,url("/media/img/sandstone/grain.855f29e0c686.png") repeat,#eee}a{color:#0096dd;text-decoration:none}a:hover,a:focus,a:active{color:#00539f;text-decoration:underline}h1,h2{margin:0;font-family:'Open Sans Light',X-LocaleSpecific-Light,'Open Sans',X-LocaleSpecific,sans-serif;font-weight:normal}main{position:relative;overflow:hidden}header,section,footer{box-sizing:padding-box;margin-top:1.5rem;padding:0 1.5rem}header h1,section h2.iconic{position:relative}header h1:before,section h2.iconic:before{display:block;position:absolute;top:0;background-image:url("/media/img/thunderbird/start/sprite.23eaf0044898.png");background-repeat:no-repeat;content:''}footer a{display:inline-block;-moz-padding-start:25px;padding-start:25px}footer a:before{-moz-margin-start:-25px;margin-start:-25px}footer a:before,section a.iconic:before{display:inline-block;-moz-margin-end:5px;margin-end:5px;width:20px;height:20px;background-image:url("/media/img/thunderbird/start/sprite.23eaf0044898.png");background-repeat:no-repeat;vertical-align:text-bottom;content:''}header h1{box-sizing:padding-box;font-size:1.25rem;line-height:1}header h1:before{height:100px}header h1 span{display:block;color:#2666a6;font-size:3rem;letter-spacing:-0.1ex}section h2{font-size:1.25rem;line-height:1.3}section h2.iconic{display:table-cell;-moz-padding-start:55px;padding-start:55px;height:50px;vertical-align:middle}section h2:before{width:50px;height:50px}section.tip h2:before{background-position:0 -100px}section.addons h2:before{background-position:-50px -100px}section.help h2:before{background-position:0 -150px}section.blog h2:before{background-position:-50px -150px}section p{margin:.7em 0 0}section a[href$="Contributing"]:before{background-position:-40px -200px}section a.more:after{content:"\00A0\00BB";white-space:nowrap}footer ul{overflow:hidden;margin:0;padding:0;list-style-type:none}footer li{box-sizing:padding-box;padding-bottom:.5rem}footer a[href*="features"]:before{background-position:0 -200px}footer a[href*="blog"]:before{background-position:-20px -200px}footer a[href*="Contributing"]:before{background-position:-40px -200px}footer a[href*="addons"]:before{background-position:-20px -220px}footer a[href*="support"]:before{background-position:-40px -220px}footer a[href*="how"]:before{background-position:0 -220px}[dir="ltr"] header h1:before,[dir="ltr"] section h2.iconic:before{left:0}[dir="rtl"] header h1:before,[dir="rtl"] section h2.iconic:before{right:0}@media(min-width:1024px){footer li{width:50%;min-width:10em}[lang|="en"] footer li{width:33%}}@media(min-width:800px) and (max-width:1023px){footer li{width:50%}}@media(min-width:800px){main>header,main>div,main>footer{width:50%}[dir="ltr"] main>header,[dir="ltr"] main>div:last-of-type,[dir="ltr"] main>footer,[dir="ltr"] main>footer li{float:left}[dir="ltr"] main>div:first-of-type{float:right}[dir="rtl"] main>header,[dir="rtl"] main>div:last-of-type,[dir="rtl"] main>footer,[dir="rtl"] main>footer li{float:right}
    Timestamp: 2/27/15, 11:44:53 AM
    Warning: Unknown property 'padding-start'. Declaration dropped.
    Source File: https://mozorg.cdn.mozilla.net/media/css/thunderbird-start-bundle.2e0edff01be0.css
    Line: 2, Column: 490
    Source Code:
    [dir="rtl"] main>div:first-of-type{float:left}}@media(min-width:640px) and (max-width:799px){header,section{width:70%}footer{position:absolute;top:120px;width:30%}[dir="ltr"] footer{right:0}[dir="rtl"] footer{left:0}}@media(min-width:480px) and (max-width:639px){footer li{width:50%;min-width:10em}[lang|="en"] footer li{width:33%}[dir="ltr"] footer li{float:left}[dir="rtl"] footer li{float:right}}@media(min-width:480px){header h1{display:table-cell;-moz-padding-start:110px;padding-start:110px;height:100px;vertical-align:middle}header h1:before{width:100px}}@media(max-width:479px){header h1{padding-top:110px;text-align:center}header h1:before{width:100%;background-position:center top}}
    Timestamp: 2/27/15, 12:03:25 PM
    Warning: Error in parsing value for 'min-width'. Declaration dropped.
    Source File: about:blank
    Line: 4, Column: 15
    Source Code:
    * { min-width: auto } body[fix] #master {

    Went to the Apple Genius today.  He did the same thing I did before.  Cleaned out the system and restored with IOS8 as if it were a new iPad.  Installed a number of apps and they worked fine at the store.  Came home and restored  from my back up.  Found out that all pages would delete  except page 3.  The Genius told me that, if the problem continues, its in the processor and would require a replacement for $299.  I have about 60 apps on my iPad.  Up until I installed IOS8 there were no problems.  Now I have this delete problem in addition to my email freezing every few days.  My feeling is that the problem is with IOS8 and the fact that iPad 3 cannot handle it for some reason.  Apple doesn't want to admit that because they would be responsible for fixing your iPad since they told you to install IOS8.  For the time being I will solve my problem by sliding an app off of page 3 if I want to delete it.  Eventually I will upgrade but this is not enough of a problem to make me spend the money for a new iPad.  

  • How to set auto delete option for old messages

    Hi All,
    Can any one help me on how to set auto delete option for mails older than 15 days from my Z10.
    James Kurian

    There is no such option in BB 10.
    However, you can achieve a similar result by setting your email sync timeframe to 14 days (the closest option).
    If you are using an ActiveSync account (such as Hotmail, Outlook.com), go to Settings > Accounts > select the account. Tap advanced at the bottom of the screen. Scroll to the very bottom, tap Sync Timeframe and set to 14 days.
    If you are using an IMAP account (such as Gmail or GMX), you will have to delete, then re-add your account.  The Sync Time frame is only avaialble during setup for these accounts.  When adding, tap advanced at the bottom of the screen and set the Sync Timeframe.
    Hope this helps.

  • Sent mail showing up as Unread; multiple Drafts that don't auto-delete

    I found an old 2008 thread that describes this pretty well: http://discussions.apple.com/thread.jspa?threadID=1372415&start=15&tstart=0
    We're running Leopard 10.5.8, and the mail account is IMAP (not mac.com or gmail or fusemail, but our business mail hosted on a Verio server.) Recently, messages being composed and automatically saved as a Draft (which I know is normal) got multiple draft copies which do not auto-delete when the message is sent. Also, some messages in the Sent box show up as unread.
    I think we've got Drafts set to save to the server. But it's worked fine up until just recently.

    Also, is there a way for me to create/import my mail folders in the iPhone? Before when it was a yahoo account (rather than a POP) I could create folders in the yahoo webmail interface and they would show up, but that's not the case with a POP account.
    Or what about IMAP? I think Yahoo Plus supports IMAP now, how would that work with Mac Mail?
    Thanks.
    Message was edited by: Slapshot Scott

  • Email auto deletion settings.

    I have had my email auto delete settings set the same for years.  I have spam folder set to delete in 1 day and my sent email and trash folder to auto delete in 30 days.  None of that is working anymore.  I have to physically delete these folder items myself.  It's not a big problem, just wondering why nothing is working like it use to.

    Do you have the account enabled on another device like a smartphone or tablet?  Are you now using an email client on your computer like Outlook, Thunderbird or Windows Live Mail?  Because if you are, the settings on those other devices will override the ones you have set in the Comcast Preferences for the webmail.

  • How can I stop auto deletion of messages from my inbox?

    How can I stop auto deletion of messages from my inbox?
    I've tried to fix this by changing the IMAP account's Junk settings so that they are moved either to the
    "Junk" folder on 'account name'
    or
    Other: (drop down list for choosing accounts and one of its folders) Junk on 'account name'
    I am sure I lost all of my important, not junk mail, amazon.com messages as well as other messages from comercial sites.
    Secondly: Please tell me what the difference is between the 2 junk folder choices above.
    Thank you,
    - Jim

    http://kb.mozillazine.org/Disappearing_mail
    I don't understand "Junk on 'account name'". Can you provide a screenshot?
    http://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

  • Mail App, gMail and automatically deleting trash

    I have the Mail App setup for gmail's IMAP configuration. I have set up the client to store both locally and the server for the TRASH folder. gMail automatically deletes trash in 30 days but I am trying to enhance that feature by allowing MAIL to handle this for me. And as you would have guess, I want less than 7 days too.
    So I developed a script that when run removes the trash greater than 3 days. But as soon as I do it the TRASH is added back from the server. It seems to work but doesn't stick.
    Here is my script if someone is curious:
    tell application "Mail"
    delete (every message of mailbox "Trash" of account "Google Mail" whose (date received is less than (current date) - 3 * days))
    end tell
    Maybe there is a better way to do this. I would appreciate any suggestions or solutions that you guys know about.
    Thanks in advance.
    -Mickey

    An SSL cert'd link/download simply confirms the logon/handoff/receipt is passing over a secure connection.
    What occurs to your particular packets in transit, point-to-point-to-point is another matter entirely.

  • Anyway to auto-delete devices??

    So, im using an app called DarwiinRemote that lets me control my Mac with the Nintendo Wii remote. Its great, but for some reason after I exit the app & then try to re-sync it, it doesnt work. I have to manually go to my bluetooth preferences & delete the Wii remote from my device panel, which is starting to be a pain. And I cant just leave the app running because then the Wii remote stays powered on & never sleeps, which kills the battery.
    I know this is something that the app developers need to fix, but is there a way to auto-delete items in the device panel afterwards??
    Im sure there is a terminal command or script that will do this, but I suck at those 2 things.

    yes, a logout hook sounds just the thing for it. it will empty trash when a user logs out.
    If you have OS X server this can be easily managed from the server via workgroup manager.
    you can also do it by hand as follows.
    log in as an admin user.
    use TextEdit to make a *plain text* file with content
    #! /bin/bash
    rm -rf /Users/$1/.Trash/*
    save it as logoutscript.sh somewhere safe, say in /Library/Scripts.
    then change permissions on this file to make it executable. run this in terminal
    chmod 755 /library/scripts/logoutscript.sh
    then make a logout hook. run the following terminal command
    sudo defaults write com.apple.loginwindow LogoutHook /library/scripts/logoutscript.sh
    you'll have to enter your admin password (which you won't see). that's normal.
    more on login and logout hooks
    http://support.apple.com/kb/HT2420?viewlocale=en_US

  • Auto delete everything but specified folder contents from txt file

    Hey Guys,
    I am brand new to using Powershell (like 48 hours into using it for work) and I've run into a bit of an issue.  I've only taken a programming concept classes so some of the stuff makes sense to me but a lot of it is new.  Basically I've made a
    script that automatically deletes any files over X amount of days.  My next step is to have an exceptions text that will have a list of folders that should not have its contents deleted.  This is what I have so far.
    $Date= Get-Date 
    $Days = "7"
    $Folder = "C:\publicftp\users"
    $LastWrite = $Now.AddDays(-$Days)
    #----- getting DO NOT DELETE listing from TXT ----#
    $Exceptions = Get-Content "c:\exclude.txt"
    $Files = Get-Childitem $Folder -Recurse -Exclude "c:\exclude.txt" | Where {$_.LastWriteTime -le "$LastWrite"}
    foreach ($File in $Files)
        if ($File -ne $NULL)
            Remove-Item $File.FullName -Exclude $Exceptions | out-null
    I've seen a lot of threads that show how to auto delete contents or how to exclude specific file types but I haven't seen an answer to my particular problem.  Any help would be greatly appreciated!  Thanks!

    Hi Rabbot,
    The script below may be also helpful for you, and uses the -whatif parameter in Remove-Item cmdlet, which doesn’t actually remove anything but simply tells you what would happen if you did call Remove-Item.
    $Exceptions = @()
    Get-Content "c:\exclude.txt" | foreach{
    $Exceptions += $_} #store the exception file to array
    $Folder = "C:\publicftp\users"
    $LastWrite = (get-date).adddays(-7) #over 7 days.
    $Files = Get-Childitem $Folder -Recurse | Where {$_.LastWriteTime -le $LastWrite} #filter files which over 7 days.
    Foreach ($file in $files){
    if ($Exceptions -notcontains $file.fullname){ #if the file is not listed in the exception array.
    Remove-Item $File.FullName -whatif} #use -whatif to test
    I hope this helps.

  • Podcasts no longer "Auto Delete"

    Hello,
    Wasn't sure which forum was best for this but just wanted to voice my frustration with Itunes 7.7 and the fact that my podcasts no longer "Auto-Delete" after being played. I checked my settings for each podcast and they are still set to "AUto-Delete". If anyone has any suggestions, please respond.
    Thanks!

    The auto-delete functionality in iTunes refers to deleting the podcasts from your computer. The control for removing played podcasts from the device is on the podcasts tab available when the device is attached.
    Whether or not podcasts are auto-deleted from you computer is based on the podcasts settings in iTunes. The settings button is on the bottom of the podcasts page (next to the undelete button). In the popup window under "Settings for:", select "Podcast Defaults" to change to default for all podcasts, or a specific podcast that you want to behave differently from the default settings.
    When choosing "Podcast Defaults", the two selections at the bottom of the window will be unlocked. When choosing any single podcast, uncheck the "Use Defaults" checkbox to unlock these fields.
    Changing the selection "When new episodes are available:" will affect how many (zero, one, or all) podcasts to download.
    Changing the selection "Episodes to keep:" will affect which, if any, podcasts are auto-deleted.
    As to removing podcasts from the device, this changed for me with the most recent update to the iPod software. Podcasts are removed from the iPhone if they have been played, but they remain on the iPod until they have been deleted from iTunes. I have not experienced a case where a podcast persisted on the device after it was deleted from the computer. I am hopeful that Apple will fix this with the next iPod software update.

  • HT201250 I just did my first back up with TM and My Passport for Mac, when done adn went into the box ....options...to try and fidn how to delete trash. Then I went back to see if it was erady to do its next scheduled back up and it says there is an error

    I just did my initial back up to hard drive (My Passport for Mac 1TB) with TIme Machine on Snow Leopard. I had wanted to omit trash but couldn't find it. All went great and finished in an hour. Then said would restart at 6pm. I went into options about 20 minutes before (when it was done initially) to try and find how to delete trash from being backed up next time.. THis messed things up and now it doesn't recognize the disk and won't let me manually back up...says error. What do I do?
    JD in AZ

    For all things Time Machine See Pondini's Excellent information here...
    http://pondini.org/OSX/Home.html
    Start Here  >  http://pondini.org/TM/Troubleshooting.html
    Also see the FAQs

Maybe you are looking for