IMessage Activation Additional Email
iMessage with my Apple ID email has been working fine since I aquired my new iPhone 4s.
I am unable to add any additional email addresses in the "Receive At" settings for Messages. When I attempt to add my other two email addresses (Cox.net & Gmail) I receive the following error message. "iMessage Activation: An error occured while verifying your email".
Anybody have a fix for this?
Thanks,
I received the "An error occured while verifying your email" message when trying to add an additional email to receive imessages. I tried this on several differenct devices (iphone 4s, ipod 5, ipad 2). The only way I could get this to work was to log in to appleid.apple.com with my apple id. Add your alternate email address . A verification email will automatically be sent. Go to you email account, open the verification email from Apple and follow the instructions to verify your email. Once you have completed these steps go to Settings>Messages>Receive At>Add Another Email on your iPhone/iPod Touch/iPad. Enter your verified email address and hit return.
While this doesn't solve the problem of being able to verify directly from your ios device, it is a work around to allow you to add additional emails for iMessage.
Similar Messages
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We noticed I've been getting her messages, all of a sudden too. Her phone number and email is hooked up to the account since its her credit card, she has an IPhone of course. But I know that people can use Imessage on their IPod touches I'm just having a hard time setting it up and she doesnt know how to do it either. I got an additional email hooked up to the account I believe because when I turned on IMessage it asked where I'd like the messages to come from and I picked my email and got rid of hers but it asks me for a password, we figured it was the account password but its not.
Can someone help? Thanks (:I recommend that you
Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
Use the new ID on her iPod but only for:
Settings>Messages>Send and Receive
Settings>FaceTime
and Settings>iCloud if you want her to have separate Contacts Calendar and some other things.
Continue to use the same/common Apple ID for Settings>iTunes and App stores so you can share purchases. -
My imessage is not working. I went into settings, then messages, and it says my imessage activation is unsuccessful. What do I do to get imessage working again. When I turn it on it sends imessae through my email not my phone number
It is starting to get a common problem (iMessage), try doing this:
http://www.imore.com/having-trouble-imessage-or-facetime-ios-7-heres-how-fix-it
Good Luck -
IMessage Activation Failing for Google Apps Hosted Email Addresses
I'm having failuers when I try to add additional emails addresses to iMessage on iOS 7.0.4. It appears that the failure has to do with email being hosted on non-primary systems. example:
[email protected] verifies
[email protected] failes MX record says google.com
[email protected] verifies
[email protected] which is hosted on prodigy servers, failes. MX record resolves to prodigy.net
Is there a work around for this. resending the validation email doesn't seem to make a difference.This was entirely my fault. I had two different AppleIDs with which I was trying to use the same email address.
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TS4268 imessage activation is "unable to verify email because it is already in use"
I lost an Ipod and am trying to set up a new ipod. The imessage activation is "unable to verify email because it is already in use" is there anything I can do or do i need to ditch that email and set up a new email
I don't know why this would be a problem since i should be able to receive email on multiple devices if desiredThat means that someone (If not that you forget) already registered and Apple account with that e-mail, You need another New (Never Registered) e-mail in order to create another account.
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Why can't I add additional email addresses to my Apple ID?
In my family we share the same Apple ID.
However, we would like to be able to use iMessage and Facetime amongst the different units (iPhones/iPads), which requires me to have several email addresses registered under the Apple ID, as all units (ie. the iPads) do not have associated phone numbers.
However, when I add them directly under Settings -> Facetime/iMessage -> Add Another Email it gives me an error (unspecified - it just says an error occured), when it tries to verify my email.
I then figured that I needed to have all these different email addresses registered to my Apple ID we all are using. Hence I went to appleid.apple.com and signed in to manage my Apple ID. I tried adding additional email addresses under "Add Email Address". But when I push "Save Changes" after having added another email address nothing happens. It just sits there.
I have tried several different browsers on different Macs and even on the iPad, but all with the same result.
Can anybody help?Hey Thomas,
I was able to get my MobileMe email address verified tonight... I logged into the Manage Apple ID website with my MobileMe email address and it again said it's own email address wasn't Verified. So I tried, for the **** of it, to add an additional Alternate Email Address and added the MobileMe email address for which I was logged in as. It immediately took the email and marked it verified with the green check mark. The only thing, my MobileMe.com email address shows up as the Primary and then again listed under the Alternates. I tried deleting the one listed under the alternate but it doesn't go away. I'm just trilled it's now verified and I can log in and use my MobileMe email address in the iMessage, FaceTime and Find My Friends services!
I still cannot, however, delete my MobileMe email address that's still listed as an un-Verified alternate on my old iTunes Apple ID, but it's not affecting the fact that my MobileMe email address is NOW verified on my MobileMe Apple ID!
So all is finally working now, after a week, and after being on Apple's Express Lane Chat and to the store's Genius Bar on Thursday 10/20 which were both a joke.
Brian -
Why won't my iMessage verify my email to be used
It won't verify my email to be used for imessage
Morning Saaaaadiiiiie,
Thanks for using Apple Support Communities.
For troubleshooting on this, take a look at this article:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
For more troubleshooting on this, take a look at this article:
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
Hope this helps,
Mario -
iMessage Activation. Could no sign in. Please check your network connection and try again.
I have two apple ids.
one for Itunes and other for everything else.
I dont want to use the itunes id for imessage/facetime.
i tried the following solutions to no avail:
1. http://support.apple.com/kb/TS4268.
2. Click on DNS and change the current value to 8.8.8.8,8.8.4.4
3. verified -unverified-verified email.
4.disassociated /removed alternate Apple ids.Hello, Hannaabe.
Thank you for visiting Apple Support Communities.
I see you have already been through most of the troubleshooting steps for this issue. Make sure to take a look at the section below labeled If you've waited 24 hours and still can't activate FaceTime or iMessage.
If you see "Waiting for Activation", "Activation unsuccessful", or "An error occurred during activation"
These messages occur when your iPhone is trying to activate your phone number with iMessage or FaceTime.
To resolve these status messages, follow these steps. After each step, turn FaceTime and iMessage off and on again in Settings > Messages and Settings > FaceTime.
Update to the latest version of iOS.
Make sure that you have a cellular network connection with your cellular provider. You need a cellular network connection to activate iMessage and FaceTime with your iPhone phone number.
Go to www.apple.com in Safari to make sure that you have a data connection. You need a data connection to activate iMessage and FaceTime with your iPhone phone number.
Make sure that you can send and receive SMS. You need a valid SMS messaging plan to activate FaceTime and iMessage.
Make sure that FaceTime hasn't been restricted: tap Settings > General > Restrictions > FaceTime.
Set iPhone to the correct time zone: tap Settings > General > Date & Time.
Note: If Set Automatically is on but the incorrect time zone appears, turn Set Automatically off and choose the correct time zone, date, and time.
Contact your carrier to verify that there are no restrictions, blocks, or filters on text messages. Restrictions, blocks, or filters on text messaging will prevent iMessage and FaceTime registration from completing.
If "Waiting for Activation" still appears after you perform these steps, turn FaceTime and iMessage off and on in Settings > Messages and Settings > FaceTime. You may need to wait up to 24 hours to complete activation. Most attempts will take less than an hour, but some attempts may take up to 24 hours. If your issue isn't resolved after 24 hours, please contact Apple for assistance. If you've recently performed a remote wipe on your iPhone, wait 24 hours from the time you performed the remote wipe, and then turn iMessage off then back on.You can still activate iMessage and FaceTime with your Apple ID when these status messages appear. You can see that you've activated FaceTime and iMessage with your Apple ID by tapping:
Settings > FaceTime > You can be reached by FaceTime at:
Settings > Messages > Send & Receive > You can be reached by iMessage at:
If you've waited 24 hours and still can't activate FaceTime or iMessage
If you're still unable to resolve the symptoms above after performing these troubleshooting steps, please contact Apple for assistance.
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Cheers,
Jason H. -
When is the iMessage activation going to be fixed?
I am still waiting for iMessage to activate. Anyone got any up to date remedies or is there a statement from Apple?
Let me clarify - my iMessage works with email addresses, but not with my phone number.
As I understand the iMessage/Facetime phone number activation it follows this process:
Your phone looks up its location using time-zone settings
It then sends a request via Internet (wifi or cellular) to Apple's local servers
It waits for an SMS to come back from Apple's servers with a key
It sends the key from SMS back to Apple's servers
Your phone number is now linked with your imessage account
To me this suggests that my carrier (Telstra Australia) is blocking the SMS with the key in it. In the UK a lot of users of O2's TuGo service (which is a phone number/text message redirection service) are having these issues because TuGo is screwing with the texts. If it is the case that Telstra is blocking the text message (they may have some kind of spam rejection thing in place), then it's probably going to take Apple talking to Telstra to stop the blocking.
Alternatively it means that the Apple servers aren't sending/accepting the keys which would require Apple's intervention.
Either way I think the best hope for an enduring resolution is to follow http://support.apple.com/kb/ts4268 and then contact Apple, and explaining which carrier you're on when your issue is escalated. -
TS4268 iMessage Activation error
My iPad battery accidently went flat. On restarting I get a iMessage Activation error, rejecting the CORRECT name and password. I have signed out of iTunes and tried again with the same result. How do you reset iMessage activation?
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
I have iMessage service in my mac & it works perfectly.
I buy iPhone 5
When I sign in with my appleid to activate iMessage it says "iMessage Activation The user name or password for ... was incorrect Try again" but its all correct. what do i do?
my appleid is from saudi iTunes Store
I'm so disappointed1. Make sure software is up to date
2. Make sure Messages is enabled; Settings>Messages
3. Make sure Date and Time is correctly set; Settings>General>Date and Time>Set Automatically>On
4. Make sure Push Notification is enabled
5. Make sure phone number or email address is correct
6. Hold the Sleep and Home button down (together) until you see the Apple Logo -
Does any-one perhaps know whether there's a voice recording app for ipad that shares directly via iMessage (not just email) - like voice memo does on iphone?
You can't do anything in the background of iOS. Apps are still one at a time (with a few exceptions like Music), and suspend when the app is closed. It's also against the App Store guidelines to sell apps that would allow such actions.
Though, maybe you could get your Voice Memos saved to MP3's, which can play in the background of other apps. -
I want to use one of my icloud email addresses as a new apple ID. It was an additional email contact address I originally set up for my child. But now, I'd like to set her up on Family Sharing, using that email as her ID. Obviously, when I try to use it when setting up a new apple ID, it says the email is already being used (Yes, by ME) and I need to select a different one. Can I somehow delete that email address in order to set up a new apple ID using it? Or is there another way to "re-use" that address for my child's new ID?
"Well, then I want to be able to merge that one and the one my purchases are on..."
This is exactly what I want to do but don't think I can:
I noticed the following :
If you attempt to create an Apple ID which is the same as your @icloud email address from the online facility, it does not allow you (can't use an Apple associated email address as your Apple ID). However - if you start a fresh device - such as a new iPhone, iPad (must be mobile it seems), and then create an iCloud account and Apple ID from the prompts when setting up the mobile device, it IS possible to have your Apple ID and @iCloud email address as the same. I know because I just did it!
Unfortunately for me, the result I got above is not for one of my own ID's but a friends, and I would VERY much like to do the same - my current Apple ID is a completely different email address from my iCloud account. Trying to get them the same in my situation is a major bother - I think that if I wipe a device (such as an iPhone5 that is mine) and try to setup as I did my friend's device, then I will get a conflict because the iCloud email I have ALREADY exists. This is my worry and I will not attempt this until I get the new iPad 4 soon to test this.
There is an inconsistency here between the two methods of creating Apple ID's and iCloud accounts.
Overall in my opinion, the Apple ID system as currently available from Apple is not designed very well, and should be addressed.
Best wishes - -
HT4436 How do I add additional email addresses to my account?
I want to add an additional email to my account for my little girl. How do I do that?
You can create an email alias at the mail feature at iCloud.com
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How can i change my additional email from id apple?
I want to change my additional email because that email doesn't exist anymore and I forgot my security questions and I need to change the answers! I cant buy music because I capture many times the answers... help me please!!
OK, so you really should not be posting your personal information on a public forum unless you want your new email to be hacked as well. And your home phone number....really? Anyone could be stalking this site....
As for your new email:
Sign off your old email/Apple ID from on all of your device and your computer for:
iCloud
Messages
FaceTime
iTunes & App Stores
Go to Manage your Apple ID, sign on to your old email/Apple ID account and click on the EDIT button next to your old Apple ID to change the email to your new one: Apple - My Apple ID
Once you have changed your Apple ID to your new email address (and you have verified it), sign all of the apps listed above back on with the new ID.
Cheers,
GB
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