IMovie re-download failing - "An error has occurred"

I recently had to reformat my hard drive, and after piecing things back together I went back to the app store to re-download my apps.
Most went fine, except for iMovie, which continually gets stuck, then tells me "An error has occurred" and every attempt tells me that it has failed to download, and to use the Purchases page to try again. Whenever I do that, I get the same thing.
I've checked that cookies are enabled in Safari, and gone to ~/Library/Caches/com.apple.appstore/ and cleared out those files. All yield the same results.
Does anyone have any ideas?
Thanks

Using a different user account won't make any difference ...
Try it this way ...
Open System Preferences > Security & Privacy > General
Click the lock icon bottom left corner of the pane. You may be prompted for your admin password.
Select:  Mac App Store and identified developers
Click the lock icon to prevent further changes.
Now follow the instructions here..
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select iMovie then right or control click where you see Installed  then click Install.
Make sure and use the same Apple ID used for the original purchase.

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    /usr/sbin/chown root:wheel "${profilesDir}"
    /bin/chmod 755 "${profilesDir}"
    /usr/sbin/chown root:wheel "${profilesDir}/Setup"
    /bin/chmod 755 "${profilesDir}/Setup"
    /usr/bin/touch "${profilesDir}/.profilesAreInstalled"
    CopyEntriesFromFileToPath "${tempDir}/configProfiles.txt" "${profilesDir}/Setup" || return 1
    # Enable MCX debugging
    if [ 1 == 1 ]; then
    if [ -e  "${targetVol}/Library/Preferences/com.apple.MCXDebug.plist" ]; then
    /usr/libexec/PlistBuddy -c "Delete :debugOutput" "${targetVol}/Library/Preferences/com.apple.MCXDebug.plist" > /dev/null 2>&1
    /usr/libexec/PlistBuddy -c "Delete :collateLogs" "${targetVol}/Library/Preferences/com.apple.MCXDebug.plist" > /dev/null 2>&1
    fi
    /usr/libexec/PlistBuddy -c "Add :debugOutput string -2" "${targetVol}/Library/Preferences/com.apple.MCXDebug.plist" > /dev/null 2>&1
    /usr/libexec/PlistBuddy -c "Add :collateLogs string 1" "${targetVol}/Library/Preferences/com.apple.MCXDebug.plist" > /dev/null 2>&1
    fi
    fi
    # Converts a list of scripts (full paths contained in the file at $1) into packages in $3
    InstallScriptsFromFile()
    local tempDir="${1}"
    local theFile="${2}"
    local targetDir="${3}"
    local opt=""
    if [ "${scriptsDebugKey}" == "VERBOSE" -o "${scriptsDebugKey}" == "DEBUG" ]; then
    echo "Converting scripts into install packages"
    opt="-v"
    fi
    while read FILE
    do
    if [ -e "${FILE}" ]; then
    # make an installer package out of the script
    CreateInstallPackageForScript "$tempDir" "${FILE}" || return 1
    # copy the resulting package to the Packages directory
    local leafName=`basename "${FILE}"`
    /usr/bin/ditto $opt "${tempDir}/${leafName}.pkg" "${targetDir}/${leafName}.pkg" || return 1
    # clean up
    /bin/rm -r "${tempDir}/${leafName}.pkg"
    fi
    done < "${theFile}"
    return 0
    # Prepare the source by deleting stuff we don't want to copy if sourcing a volume
    PostFlightDestination()
    local tempDir="${1}"
    local destDir="${2}"
    local opt=""
    if [ "${scriptsDebugKey}" == "VERBOSE" -o "${scriptsDebugKey}" == "DEBUG" ]; then
    echo "Performing post install cleanup"
    opt="-v"
    fi
    # delete the DS indices to force reindexing...
    if [ -e "${mountPoint}/var/db/dslocal/indices/Default/index" ]; then
    /bin/rm $opt "${mountPoint}/var/db/dslocal/indices/Default/index"
    fi
    # detach the disk and remove the mount folder
    DetachAndRemoveMount "${mountPoint}"
    if [ $? != 0 ]; then
    echo "Failed to detach and clean up the mount at '${mountPoint}'."
    return 1
    fi
    echo "Correcting permissions. ${ownershipInfoKey} $destDir"
    /usr/sbin/chown -R "${ownershipInfoKey}" "$destDir"
    # Prepare the source by deleting stuff we don't want to copy if sourcing a volume
    PreCleanSource()
    local srcVol="$1"
    local opt=""
    if [ "${scriptsDebugKey}" == "VERBOSE" -o "${scriptsDebugKey}" == "DEBUG" ]; then
    opt="-v"
    fi
    if [ -e "$srcVol/private/var/vm/swapfile*" ]; then
    if [ "${scriptsDebugKey}" == "VERBOSE" -o "${scriptsDebugKey}" == "DEBUG" ]; then
    echo "Removing swapfiles on $1"
    fi
    /bin/rm $opt "$srcVol/private/var/vm/swapfile*"
    fi
    if [ -e "$srcVol/private/var/vm/sleepimage" ]; then
    if [ "${scriptsDebugKey}" == "VERBOSE" -o "${scriptsDebugKey}" == "DEBUG" ]; then
    echo "Removing sleepimage on $1"
    fi
    /bin/rm $opt "$srcVol/private/var/vm/sleepimage"
    fi
    if [ -d "$srcVol/private/tmp" ]; then
    if [ "${scriptsDebugKey}" == "VERBOSE" -o "${scriptsDebugKey}" == "DEBUG" ]; then
    echo "Cleaning out /private/tmp on $1"
    fi
    /bin/rm -r $opt "$srcVol/private/tmp/*" > /dev/null 2>&1
    fi
    if [ -d "$srcVol/private/var/tmp" ]; then
    if [ "${scriptsDebugKey}" == "VERBOSE" -o "${scriptsDebugKey}" == "DEBUG" ]; then
    echo "Cleaning out /private/var/tmp on $1"
    fi
    /bin/rm -r $opt "$srcVol/private/var/tmp/*" > /dev/null 2>&1
    fi
    if [ "${scriptsDebugKey}" == "VERBOSE" -o "${scriptsDebugKey}" == "DEBUG" ]; then
    echo "Cleaning out devices and volumes on $1"
    fi
    if [ -d "$srcVol/Volumes" ]; then
    /bin/rm -r $opt "$srcVol/Volumes/*" > /dev/null 2>&1
    fi
    if [ -d "$srcVol/dev" ]; then
    /bin/rm $opt "$srcVol/dev/*" > /dev/null 2>&1
    fi
    if [ -d "$srcVol/private/var/run" ]; then
    /bin/rm -r $opt "$srcVol/private/var/run/*" > /dev/null 2>&1
    fi
    # Copy kernel and build the kext cache on the boot image
    PrepareKernelAndKextCache()
    local srcDir="$1"
    local destDir="$2"
    local opt=""
    if [ "${scriptsDebugKey}" == "VERBOSE" -o "${scriptsDebugKey}" == "DEBUG" ]; then
    echo "Preparing the kernel and kext cache for the boot image"
    opt="-v"
    fi
    # Insure the kext cache on our source volume (the boot shell) is up to date
    if [ "${scriptsDebugKey}" == "VERBOSE" -o "${scriptsDebugKey}" == "DEBUG" ]; then
    echo "Updating kext cache on source volume"
    fi
    /usr/sbin/kextcache -update-volume "${srcDir}" || return 1
    # Copy the i386 and, if it exists, the x86_64 architecture
    if [ "${scriptsDebugKey}" == "VERBOSE" -o "${scriptsDebugKey}" == "DEBUG" ]; then
    echo "Installing the kext cache to the boot image"
    fi
    # make sure this doesn't exist
    if [ -e "${destDir}/i386" ]; then
    /bin/rm -rf "${destDir}/i386"
    fi
    # Install kextcaches to the nbi folder
    if [ "${scriptsDebugKey}" == "VERBOSE" -o "${scriptsDebugKey}" == "DEBUG" ]; then
    echo "Creating a kernelcache for the boot shell"
    fi
    /bin/mkdir -p $opt "${destDir}/i386/x86_64" || return 1
    /usr/sbin/kextcache -arch x86_64 -L -N -S -z -K "${srcDir}/mach_kernel" -c "${destDir}/i386/x86_64/kernelcache" "${srcDir}/System/Library/Extensions" || return 1

    I am seeing a very similar output trying to make a netrestore image of a 10.8.4 Macbook Air on a 10.8.4 Mac Mini running OSX Server.  Gets to 84% and then shows the -1 progress and then just hangs until I cancel it (I haven't tried leaving it over night but left it that way for hours).
    Did you ever figure out what was going on or have a workaround to create an image?
    Thanks!

  • An update of iMovie failed with the message "an error has occurred." That message remains posted by iMovie on the Mac App Purchases page. iMovie is now unavailable. It will not start, update, or reinstall from purchases page. How reinitialize app?

    An update of iMovie failed with the message "an error has occurred." That message remains posted by iMovie on the Mac App Purchases page. iMovie is now unavailable. It will not start, update, or reinstall from purchases page. How do I reinitialize the app?

    Thank you again. Here's the console messages from trying to open iMovie and then opening the App Store. Clicking on the iMovie icon in App Store purchases and clicking on check for unfinished downloads:
    8/28/14 4:56:26.743 PM Dock[214]: LSOpenFromURLSpec(file:///Applications/iMovie.app/) failed with -10699
    8/28/14 4:56:47.878 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:56:47.879 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:57:50.201 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:57:50.201 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:35.745 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:35.745 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:35.824 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:35.824 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:35.847 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:35.847 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:36.276 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:36.276 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:39.448 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:39.448 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:39.449 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:39.449 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:55.996 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:55.996 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.021 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.022 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.051 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.052 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.342 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.342 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.411 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.411 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.425 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.425 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.508 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.508 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.518 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.519 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.696 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.696 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.808 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.808 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.826 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.827 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.838 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.839 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.843 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.843 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.857 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.857 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.893 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.894 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.907 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.907 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.923 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.924 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.969 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.970 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:57.039 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:57.039 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:57.045 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:57.045 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:57.145 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:57.145 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:57.231 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:57.231 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:57.249 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:57.249 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:57.293 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:57.293 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:57.350 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:57.350 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:57.352 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:57.353 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:57.400 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:57.400 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:57.402 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:57.402 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:59.814 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:59.814 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:59.932 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:59.932 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:00.697 PM acwebsecagent[127]: Connection : Failed to connect to 167.8.226.9:80. Code : 60
    8/28/14 4:59:00.698 PM acwebsecagent[127]: Connection : Caught exception. Code : 60
    8/28/14 4:59:00.698 PM acwebsecagent[127]: Connection : Failed to connect externally. Code : 60
    8/28/14 4:59:01.352 PM acwebsecagent[127]: Connection : Failed to connect to 167.8.226.9:80. Code : 60
    8/28/14 4:59:01.352 PM acwebsecagent[127]: Connection : Caught exception. Code : 60
    8/28/14 4:59:01.352 PM acwebsecagent[127]: Connection : Failed to connect externally. Code : 60
    8/28/14 4:59:01.402 PM acwebsecagent[127]: Connection : Failed to connect to 167.8.226.9:80. Code : 60
    8/28/14 4:59:01.402 PM acwebsecagent[127]: Connection : Caught exception. Code : 60
    8/28/14 4:59:01.402 PM acwebsecagent[127]: Connection : Failed to connect externally. Code : 60
    8/28/14 4:59:26.564 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:26.565 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:26.660 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:26.660 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:26.840 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:26.840 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:26.864 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:26.864 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:26.984 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:26.984 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:27.069 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:27.069 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:27.079 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:27.079 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:27.083 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:27.084 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:27.385 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:27.385 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:27.389 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:27.390 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:27.391 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:27.391 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:27.411 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:27.411 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:27.435 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:27.436 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:27.443 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:27.443 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:27.479 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:27.479 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:31.036 PM acwebsecagent[127]: License : One or more of the License/Public Key can't be NULL
    8/28/14 4:59:31.036 PM acwebsecagent[127]: SSLExt : Failed to get ScanSafe headers
    8/28/14 4:59:31.036 PM acwebsecagent[127]: DownloadUpdatedConfig : Failed to download updated config. Host hostedconfig.scansafe.net. Code 0x80004005

  • An error has occurred: "Failed to process the request."

    I try to make a deploy and this error appears:
    [code]An error has occurred:
    "Failed to process the request."
    Please contact your system administrator.
    Hide details
    Web Dynpro client:
    HTML Client
    Web Dynpro client capabilities:
    User agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322), version: null, DOM version: null, client type: msie6, client type profile: ie6, ActiveX: enabled, Cookies: enabled, Frames: enabled, Java applets: enabled, JavaScript: enabled, Tables: enabled, VB Script: enabled
    Web Dynpro runtime:
    Product: null, Vendor: null, Version: null, Build ID: 6.3007.00.0000.20040726091658.0000 (release=630_VAL_REL, buildtime=2004-07-29:21:25:09[UTC], changelist=267691, host=PWDFM026), Build Date: Fri May 06 16:36:04 VET 2005
    Web Dynpro code generators of DC local/PruebasEstilos:
    SapDictionaryGenerationCore: 6.4014.00.0000.20050818151336.0000 (release=630_VAL_REL, buildtime=2005-09-09:20:08:16[UTC], changelist=363802, host=PWDFM026.wdf.sap.corp)
    SapMetamodelWebDynpro: 6.4014.00.0000.20050818152356.0000 (release=630_VAL_REL, buildtime=2005-09-09:20:11:31[UTC], changelist=363818, host=PWDFM026.wdf.sap.corp)
    SapMetamodelCore: 6.4014.00.0000.20050818152303.0000 (release=630_VAL_REL, buildtime=2005-09-09:20:02:18[UTC], changelist=363816, host=PWDFM026.wdf.sap.corp)
    SapWebDynproGenerationTemplates: 6.4014.00.0000.20050905165427.0000 (release=630_VAL_REL, buildtime=2005-09-09:20:26:46[UTC], changelist=366934, host=PWDFM026)
    SapWebDynproGenerationCTemplates: 6.4014.00.0000.20050905165427.0000 (release=630_VAL_REL, buildtime=2005-09-09:20:26:46[UTC], changelist=366934, host=PWDFM026)
    SapGenerationFrameworkCore: 6.4014.00.0000.20050818152155.0000 (release=630_VAL_REL, buildtime=2005-09-09:20:01:32[UTC], changelist=363812, host=PWDFM026.wdf.sap.corp)
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    [/code]
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