Impossible to connect to Remote Web Access (Win Server 2012 Standard R2 with Essential Experience)

Hi everyone,
I've got a little problem and maybe someone here could help me a little.
I've installed the essential experience role on my 2012 R2 standard server and I configured all the stuff to connect my server via remote web access. Unfotunatly, I the connection doesn't work and i've got an error message like "Impossible to connect
with RWA. Please contact the person in charge of the server".
I spend a long time looking about my problem on google but didn't find how to solve it.
Thanks for any help
Julien
+ Here is a part of my log file :
[11464] 141225.214952.6462: RemoteAccess: [Website] RequestedLogOnPage: Previously in this browser session it went to the DefaultWithoutDetection, so now serving the same page
[8248] 141225.215001.2419: RemoteAccess: [Website] RequestedLogOnPage: Previously in this browser session it went to the DefaultWithoutDetection, so now serving the same page
[8248] 141225.215001.2775: RemoteAccess: [Website] A logon attempt detected
[8248] 141225.215001.4185: RemoteAccess: [Identity] A new LogOn starts.
[8248] 141225.215001.5005: IDENTITY: Looking for Microsoft.WindowsServerSolutions.Users.IUserLogonProvider
[8248] 141225.215002.9182: RemoteAccess: [HSBSMembershipProvider] OnLogin took 1448 milliseconds
[8248] 141225.215002.9292: RemoteAccess: [Identity] DOMAIN\User logged on.
[8248] 141225.215003.0032: RemoteAccess: [Extensibility] Cannot load AddInfoProvider; Provider not specified in the config file.
[8248] 141225.215003.0032: RemoteAccess: [Extensibility] Try to load addins
[8248] 141225.215005.6781: RemoteAccess: [Extensibility] Loading built in Addins succeeds
[8248] 141225.215005.6781: RemoteAccess: [Extensibility] The folder for third party add-ins are missing or broken.
[8248] 141225.215005.6781: RemoteAccess: [Extensibility] Loading third party Addins succeeds
[8248] 141225.215005.9428: RemoteAccess: [Customization] Start loading customization settings (4401b62c-fcb6-49dd-869d-d54cb0e3fa3c): Culture fr-FR
[8248] 141225.215005.9468: RemoteAccess: [Customization] Folder of Customization Level Partner doesn't exist.
[8248] 141225.215005.9498: RemoteAccess: [Customization] Start loading customization settings (54511254-bb20-4e95-91d9-e7553716099b): Culture fr-FR
[8248] 141225.215005.9538: RemoteAccess: [Customization] Folder of Customization Level Partner doesn't exist.
[13152] 141225.215014.8345: RemoteAccess: [Website] RequestedLogOnPage: Previously in this browser session it went to the DefaultWithoutDetection, so now serving the same page
[8248] 141225.215015.7706: RemoteAccess: [Website] Try to clear sessoin state at ClearSessionHandler
[864] 141225.215118.9208: RemoteAccess: [Website] RequestedLogOnPage: This is a Desktop browser, UserAgent: RaMgmtSvc
[864] 141225.215118.9218: RemoteAccess: [Website] +++++ Session fdzxgm01ny0qzphn4garzpym is starting +++++
[864] 141225.215118.9218: CultureSetting: None of browser languages can be exactly matched to supported list.
[864] 141225.215118.9218: RemoteAccess: [Website] Session fdzxgm01ny0qzphn4garzpym finished initializing.
[864] 141225.215118.9218: CultureSetting: None of browser languages can be exactly matched to supported list.
[864] 141225.215118.9228: RemoteAccess: [Customization] Start loading customization settings (308a562a-fd70-4815-a154-4a3d6ac4b053): Culture fr-FR
[864] 141225.215118.9258: RemoteAccess: [Customization] Folder of Customization Level Partner doesn't exist.
[864] 141225.215118.9278: RemoteAccess: [Customization] Start loading customization settings (d4404e0f-1d72-4c10-8e42-7dddb1c429b6): Culture fr-FR
[864] 141225.215118.9298: RemoteAccess: [Customization] Folder of Customization Level Partner doesn't exist.
[864] 141225.215118.9328: CultureSetting: None of browser languages can be exactly matched to supported list.
[8248] 141225.215132.4461: RemoteAccess: [Website] Session l3swbcif1hdbhpsw4g22j5fr is about to end.
[8248] 141225.215132.4461: RemoteAccess: [Framework] SessionStateBase attaches to l3swbcif1hdbhpsw4g22j5fr in thread 81
[8248] 141225.215132.4571: RemoteAccess: [Framework] SessionStateBase detaches from System.Web.SessionState.HttpSessionState in thread 81
[8248] 141225.215132.4581: RemoteAccess: [TaskManagement] No Task Manager instance found in SessionEnd
[8248] 141225.215132.4581: RemoteAccess: [Extensibility] Cannot load AddInfoProvider; Provider not specified in the config file.
[8248] 141225.215132.4581: RemoteAccess: [Extensibility] Try to load addins
[8248] 141225.215132.4711: RemoteAccess: [Extensibility] Loading built in Addins succeeds
[8248] 141225.215132.4721: RemoteAccess: [Extensibility] The folder for third party add-ins are missing or broken.
[8248] 141225.215132.4721: RemoteAccess: [Extensibility] Loading third party Addins succeeds
[8248] 141225.215132.4721: RemoteAccess: [Framework] SessionStateBase attaches to l3swbcif1hdbhpsw4g22j5fr in thread 81
[8248] 141225.215132.4721: RemoteAccess: [Framework] SessionStateBase detaches from System.Web.SessionState.HttpSessionState in thread 81
[864] 141225.215618.9753: RemoteAccess: [Website] RequestedLogOnPage: This is a Desktop browser, UserAgent: RaMgmtSvc
[864] 141225.215618.9753: RemoteAccess: [Website] +++++ Session g0zk1xuahs2rabpfzliofwr3 is starting +++++
[864] 141225.215618.9753: CultureSetting: None of browser languages can be exactly matched to supported list.
[864] 141225.215618.9763: RemoteAccess: [Website] Session g0zk1xuahs2rabpfzliofwr3 finished initializing.
[864] 141225.215618.9763: CultureSetting: None of browser languages can be exactly matched to supported list.
[864] 141225.215618.9783: RemoteAccess: [Customization] Start loading customization settings (cef3ea82-5347-4ce6-b125-a6180787c50b): Culture fr-FR
[864] 141225.215619.0203: RemoteAccess: [Customization] Folder of Customization Level Partner doesn't exist.
[864] 141225.215619.0874: RemoteAccess: [Customization] Start loading customization settings (a4e28700-1ea1-4253-8bb6-fdb279a69d8c): Culture fr-FR
[864] 141225.215619.0904: RemoteAccess: [Customization] Folder of Customization Level Partner doesn't exist.
[864] 141225.215619.0934: CultureSetting: None of browser languages can be exactly matched to supported list.
[8248] 141225.215632.5660: RemoteAccess: [Website] Session v2z1axfm1qglfloipkpkmgsy is about to end.
[8248] 141225.215632.5660: RemoteAccess: [Framework] SessionStateBase attaches to v2z1axfm1qglfloipkpkmgsy in thread 81
[8248] 141225.215632.5660: RemoteAccess: [Framework] SessionStateBase detaches from System.Web.SessionState.HttpSessionState in thread 81
[8248] 141225.215632.5660: RemoteAccess: [TaskManagement] No Task Manager instance found in SessionEnd
[8248] 141225.215632.5670: RemoteAccess: [Extensibility] Cannot load AddInfoProvider; Provider not specified in the config file.
[8248] 141225.215632.5670: RemoteAccess: [Extensibility] Try to load addins
[8248] 141225.215632.7479: RemoteAccess: [Extensibility] Loading built in Addins succeeds
[8248] 141225.215632.7479: RemoteAccess: [Extensibility] The folder for third party add-ins are missing or broken.
[8248] 141225.215632.7479: RemoteAccess: [Extensibility] Loading third party Addins succeeds
[8248] 141225.215632.7489: RemoteAccess: [Framework] SessionStateBase attaches to v2z1axfm1qglfloipkpkmgsy in thread 81
[8248] 141225.215632.7489: RemoteAccess: [Framework] SessionStateBase detaches from System.Web.SessionState.HttpSessionState in thread 81
[13152] 141225.220118.8912: RemoteAccess: [Website] RequestedLogOnPage: This is a Desktop browser, UserAgent: RaMgmtSvc
[13152] 141225.220118.8912: RemoteAccess: [Website] +++++ Session 3v0qgg52o3sj52nw0mmseeva is starting +++++
[13152] 141225.220118.8922: CultureSetting: None of browser languages can be exactly matched to supported list.
[13152] 141225.220118.8922: RemoteAccess: [Website] Session 3v0qgg52o3sj52nw0mmseeva finished initializing.
[13152] 141225.220118.8922: CultureSetting: None of browser languages can be exactly matched to supported list.
[13152] 141225.220118.8932: RemoteAccess: [Customization] Start loading customization settings (f320d814-acfe-44dd-953b-4516b1010621): Culture fr-FR
[13152] 141225.220118.9162: RemoteAccess: [Customization] Folder of Customization Level Partner doesn't exist.
[13152] 141225.220118.9402: RemoteAccess: [Customization] Start loading customization settings (9f646469-b201-475c-9876-bdd6fa100c26): Culture fr-FR
[13152] 141225.220118.9432: RemoteAccess: [Customization] Folder of Customization Level Partner doesn't exist.
[13152] 141225.220118.9462: CultureSetting: None of browser languages can be exactly matched to supported list.
[12488] 141225.220132.6698: RemoteAccess: [Website] Session 1isri15oy2gyonwhqmcwnu2h is about to end.
[12488] 141225.220132.6698: RemoteAccess: [Framework] SessionStateBase attaches to 1isri15oy2gyonwhqmcwnu2h in thread 83
[12488] 141225.220132.6698: RemoteAccess: [Framework] SessionStateBase detaches from System.Web.SessionState.HttpSessionState in thread 83
[12488] 141225.220132.6698: RemoteAccess: [TaskManagement] No Task Manager instance found in SessionEnd
[12488] 141225.220132.6707: RemoteAccess: [Extensibility] Cannot load AddInfoProvider; Provider not specified in the config file.
[12488] 141225.220132.6707: RemoteAccess: [Extensibility] Try to load addins
[12488] 141225.220132.8510: RemoteAccess: [Extensibility] Loading built in Addins succeeds
[12488] 141225.220132.8519: RemoteAccess: [Extensibility] The folder for third party add-ins are missing or broken.
[12488] 141225.220132.8519: RemoteAccess: [Extensibility] Loading third party Addins succeeds
[12488] 141225.220132.8519: RemoteAccess: [Framework] SessionStateBase attaches to 1isri15oy2gyonwhqmcwnu2h in thread 83
[12488] 141225.220132.8519: RemoteAccess: [Framework] SessionStateBase detaches from System.Web.SessionState.HttpSessionState in thread 83
[11464] 141225.220618.8676: RemoteAccess: [Website] RequestedLogOnPage: This is a Desktop browser, UserAgent: RaMgmtSvc
[11464] 141225.220618.8676: RemoteAccess: [Website] +++++ Session u1yks4s2vu5nnwmgimxpdxsa is starting +++++
[11464] 141225.220618.8676: CultureSetting: None of browser languages can be exactly matched to supported list.
[11464] 141225.220618.8676: RemoteAccess: [Website] Session u1yks4s2vu5nnwmgimxpdxsa finished initializing.
[11464] 141225.220618.8676: CultureSetting: None of browser languages can be exactly matched to supported list.
[11464] 141225.220618.8676: RemoteAccess: [Customization] Start loading customization settings (11683447-399a-4db1-aec5-346ceac75046): Culture fr-FR
[11464] 141225.220618.8676: RemoteAccess: [Customization] Folder of Customization Level Partner doesn't exist.
[11464] 141225.220618.8676: RemoteAccess: [Customization] Start loading customization settings (4d1c7c3e-80ec-4526-af9e-e42639e7aefe): Culture fr-FR
[11464] 141225.220618.8676: RemoteAccess: [Customization] Folder of Customization Level Partner doesn't exist.
[11464] 141225.220618.8676: CultureSetting: None of browser languages can be exactly matched to supported list.
[12488] 141225.220632.8011: RemoteAccess: [Website] Session xq2ztj3nzkyuio4gpvrenzkv is about to end.
[12488] 141225.220632.8011: RemoteAccess: [Framework] SessionStateBase attaches to xq2ztj3nzkyuio4gpvrenzkv in thread 83
[12488] 141225.220632.8011: RemoteAccess: [Framework] SessionStateBase detaches from System.Web.SessionState.HttpSessionState in thread 83
[12488] 141225.220632.8011: RemoteAccess: [TaskManagement] No Task Manager instance found in SessionEnd
[12488] 141225.220632.8011: RemoteAccess: [Extensibility] Cannot load AddInfoProvider; Provider not specified in the config file.
[12488] 141225.220632.8011: RemoteAccess: [Extensibility] Try to load addins
[12488] 141225.220632.8011: RemoteAccess: [Extensibility] Loading built in Addins succeeds
[12488] 141225.220632.8011: RemoteAccess: [Extensibility] The folder for third party add-ins are missing or broken.
[12488] 141225.220632.8011: RemoteAccess: [Extensibility] Loading third party Addins succeeds
[12488] 141225.220632.8011: RemoteAccess: [Framework] SessionStateBase attaches to xq2ztj3nzkyuio4gpvrenzkv in thread 83
[12488] 141225.220632.8011: RemoteAccess: [Framework] SessionStateBase detaches from System.Web.SessionState.HttpSessionState in thread 83

Hi,
à
"Impossible to connect with RWA. Please contact the person in charge of the server"
Did you type RWA URL in IE (or any third-party Browser) and then get below error? Did you access the RWA website
internally? In addition, would you please let me know complete error message that you can get?
Would you please let me know what kind of domain name you use via
Set Up Your Domain Name wizard? When complete Set up Anywhere Access wizard, did you find any error message?
Please refer to following article to check if configure RWA correctly and troubleshoot RWA.
Manage Remote Web Access in Windows Server
Essentials
Please also use the following Configuration Troubleshooter tool that Robert created and check if can find some
issues. This tool will check IIS and Certificates.
Windows Server Essentials
- Configuration Troubleshooter
If any update, please feel free to let me know.
Hope this helps.
Best regards,
Justin Gu
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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    Hi,
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    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

  • Can't download files on Android from Server 2012 Essentials Remote Web Access

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    - System
    - Provider
    [ Name] ASP.NET 4.0.30319.0
    - EventID 1309
    [ Qualifiers] 32768
    Level 3
    Task 3
    Keywords 0x80000000000000
    - TimeCreated
    [ SystemTime] 2014-01-12T16:49:12.000000000Z
    EventRecordID 72818
    Channel Application
    Computer MYSERVER.MYDOMAIN.local
    Security
    - EventData
    3005
    An unhandled exception has occurred.
    1/12/2014 11:49:12 AM
    1/12/2014 4:49:12 PM
    953eedf1ad414391a193e5f98a281da5
    263
    3
    0
    /LM/W3SVC/1/ROOT/Remote-1-130340167702975633
    Full
    /Remote
    C:\Program Files\Windows Server\Bin\WebApps\RemoteAccess\
    MYSERVER
    2592
    w3wp.exe
    NT AUTHORITY\NETWORK SERVICE
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    https://remote.MYDOMAIN.com:443/Remote/fs/MobileDownload.aspx?path=\\MYSERVER\PICTURES\2013603.jpg
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    MY.IP.ADDRESS.141
    MYDOMAIN\user
    True
    Forms
    NT AUTHORITY\NETWORK SERVICE
    31
    NT AUTHORITY\NETWORK SERVICE
    False
    at System.Web.HttpResponse.set_ContentType(String value) at System.Web.UI.Page.SetIntrinsics(HttpContext context, Boolean allowAsync) at System.Web.UI.Page.ProcessRequestWithNoAssert(HttpContext context) at System.Web.UI.Page.ProcessRequest(HttpContext context) at Microsoft.WindowsServerSolutions.Web.RemoteAccessSite.RealPageHandler.ProcessRequest(HttpContext context) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

    Hi,
    Before going further, would you please let me confirm something firstly?
    Would you please let me know if all Android devices
    encounter this same issue? If you download different type files, will still this issue persists? You can upload a small file (such as a text file) to the share folder, then check if Android device can’t download it.
    Based on your description, when logon a desktop computer, you will download files via RWA successfully. Please use the user account which logon computer to logon
    the Android device, will still fail to download?
    Please check if there has enough free space in Android devices that be used to save download.
    When this issue occurred, please check the state of Android device in Dashboard. Besides, I suggest you should run the Best Practices Analyzer (BPA) and fix all
    it can find. Then monitor the result.
    Run the Windows Server 2012 Essentials Best Practices Analyzer
    http://technet.microsoft.com/en-us/library/jj200181.aspx
    In addition, regarding to the Event ID 1309, please refer to the following articles.
    Event ID: 1309 Source: ASP.NET 4.0.30319.0
    http://www.eventid.net/display-eventid-1309-source-ASP.NET%204.0.30319.0-eventno-11022-phase-1.htm
    Hope this helps.
    Best regards,
    Justin Gu

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