In adobe Acrobat X pro, in edit--preferences-identity, it introduces my name which then is on all documents. I want my name to be removed. What do I have to do?

Is this in the signature appearance? If so you can customize signature appearance so that it contains only items that you want. In Acrobat X you do that in Edit->Preferences->Security, "New" in the "Appearances" section.

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Adobe Acrobat X Pro cannot handle claim based authentication

Hi,
The system has licensed 'Adobe Acrobat X Pro' installed successfully. When SharePoint 2010 site collection has NTLM authentication, pdf document can be edited sucessfully using 'Adobe Acrobat X Pro'.
Issue arises when the sharepoint 2010 site collection has claim based authentication.
User logs in and navigate through links as-
Workspace->Document Library.
Selects PDF document->select "Edit Document" link.
This action opens Adobe Acrobat X Pro, but do not open pdf and displays error "There was error opening this document. The filename, directory name, or volume label syntax is incorrect."
In this case, request-response caught as-
OPTIONS http://dev-ms-db-01.devrapdrp.mahadiscom.in/portal/workspace/WS%20Library/89000000 HTTP/1.1
Accept: */*
User-Agent: Mozilla/3.0 (compatible; Acrobat Annots 10.1.1 )
Host: dev-ms-db-01.devrapdrp.mahadiscom.in
Content-Length: 0
Connection: Keep-Alive
Pragma: no-cache
Cookie: SPSESSION=IWyGCxHlHGZr0eWSuEDJvOt7+i2Io81ggZFn+tFAtcuOYqDUjzIINxLXo5V69CSSbTi+UsSjgB8fow/ Gr0UWuGEHRpliqgfRGPsjaPO4vdYVCKJ+HAtMjCgcVx6HuVHUeO4/hpsI7gb47X9s4OmsgXkd6MqTFlVQIIMHxDtuE 6WpZxnSEl47voXnX11FkcIWSk8BqEl4+PnC7Paktct3SEJdgY+lWsazcsMqD3HrEGe0w7Qn0VN2lWglt1N5ejSDNyR oKoPAZKsm7fDqxO+SDHBF+UDEN2VvOhOV/PL5OIwRLKU+niaYolAZyDrASixdMm012NwchcLbqELJPT6sxfYEyMbRB MF2o1W922SYSkfAEKSFZ5ikkRyTCcuMNuI6fMQ6t+Xti6pcX/Vula+qf9q+vqPVxkZ5ACPih6EgvnUqxiNXgzLQ7c/ gYjo0D8ZP79KixoROJPs5VRZhmVKCnMY+SSn/4TNf2vW5eMiJeHdeeciMWpHC7cZ+Z6Uh3w+Aj9n9FTux2N++WTjRx wbIBluqQL1ZuCd3XnXBxlG9C4Wi1dAynp3YSd1axyOciVQmwnPuZg9XgROeqCM0/z4nmKkAYuu1MRH0acgVOu3PL/q C06T+UOxvHUKtU7Qe14TFFioYY8e/Rrfnd2uOIujUZLM/kJEM+kSguvoWeK+ABZHyTvPCw5FRxAsDNCiA2rklzFtUx yoI6SqDDlGidY+TRQaRfLX0xvlTqr7PPuEMLKAoEGwkBPvOV24eUPcVC1+PgKMt2rsbt1tZYn7adS4dZ3aRaj0zp9Q 8Pea2lFTxvsANYklT05kHQt832VsFQ9PGuHPTX7A7z6QUW4P4GOE5dJ5USawOrjxZ/Mi621NZlLaLfTzPTJmxcJu3X cCG8VrkMco9JfbxnM0ZKgD9OI+qjnQpJXpkjNChtrgZ+tYzLPb4TpQgQphBTfKIyhcXwW9Y+Lze/3P0zmjpiTIWWN3 mbyE5W07KpCtwvvECJhCn1cMlPoaEV0ZxWJsPcYNVNqFcWeQiDJugkAe7VlWJsiznjJDioW+98SsFoZWz/4U0KCB0P Ja/4VAMdzRQmm0owEucWBHUUw1//9ufkgk7DqZ75sH28cjfsfiKiBZvLe61Q8yxs5iiXqHBkp6WRaPH93CslYI1sa4 izeScEye2decQObEfVDY7KAOFAQSW95hlqSHcSlm1hgYR+AsMmffnqHcH0ebyjsvYJoI3o7AMXjev7o9qGH9eEd+eU Tpn3lnqvDdbbTYdkjtE8HeOkhqiEIXUj5jX/owYjASbW0Q0l6M+QjRUu/eJaBVNYEG8l3xIbnPTGyEWM3hCCbIvoXA WlN972hL4x+SDGkr7pK+gq/D6+5+FL2qqB7Vr9aRnc1nPSV6nx8oEgX/fcZpPWSACwphq
HTTP/1.1 302 Moved Temporarily
Date: Tue, 16 Jul 2013 10:42:30 GMT
Server: Apache/2.2.15 (Win32) mod_jk/1.2.30
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Location: http://dev-ms-db-01.devrapdrp.mahadiscom.in/portal/workspace/_layouts/Authenticate.aspx?So urce=%2Fportal%2Fworkspace%2FWS%20Library%2F89000000
SPRequestGuid: 4fb96723-8eaf-4249-9f63-13a3c4d61a25
X-SharePointHealthScore: 5
X-Powered-By: ASP.NET
MicrosoftSharePointTeamServices: 14.0.0.6106
Via: HTTP/1.1 dev-ms-db-01.devrapdrp.mahadiscom.in:80
Content-Length: 259
Keep-Alive: timeout=5, max=99
Connection: Keep-Alive
Content-Type: text/html;charset=utf-8
<html><head><title>Object moved</title></head><body>
<h2>Object moved to <a href="http://dev-ms-db-01.devrapdrp.mahadiscom.in/portal/workspace/_layouts/Authenticate.aspx?So urce=%2Fportal%2Fworkspace%2FWS%20Library%2F89000000">here</a>.</h2>
</body></html>
After getting this response, 'Adobe Acrobat X Pro' do not send any more request.
Note, the same site collection(with claim based authentication), opens and allows to edit microsoft document successfully. There is request-response sequence.
Giving one of them for example, because all will flood the page-
OPTIONS http://dev-ms-db-01.devrapdrp.mahadiscom.in/portal/workspace/WS%20Library/89000000/ HTTP/1.1
User-Agent: Microsoft Office Protocol Discovery
Host: dev-ms-db-01.devrapdrp.mahadiscom.in
Content-Length: 0
Connection: Keep-Alive
Pragma: no-cache
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HTTP/1.1 200 OK
Date: Tue, 16 Jul 2013 10:49:17 GMT
Server: Apache/2.2.15 (Win32) mod_jk/1.2.30
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When site is with NTLM authentication, adobe acrobat x pro opens and allow to edit successfully. But when it there is Claim Based authentication, it cannot. It seems Adobe Acrobat X Pro does not have capability to send appropriate headers to handle claim based authentication. Also it is not able handle the sequence of request-response for claim based authentication. When searched on web, there is one product of Acrobat called LiveCycle, which has capability to handle SAML. Does that mean Adobe Acrobat X Pro does not have the capability to handle Claim based authentication so it is depend on LiveCycle for it?
thanks
Sharmila

Hi MkkLam
The below mentioned link might resolve this issue, kinldy try it:
LInk: http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html
Other related thread:
http://forums.adobe.com/thread/1021632
Thanks!
Atul Saini

Compatibility with Acrobat 9 Pro Chinese Edition

Hi all,
A client is having problems opening a PDF with Adobe acrobat 9 Pro (Chinese Edition). When he opens the PDF, there is an alert with chinese characters, and the PDF looks all scrambled.
It seems as if he is lacking the font KMACEC + Times-Bold?
As a temporary fix I converted the PDF to Word but as we know the layout does not stay the same. I'd like to be able to provide the PDF to him so he can view it, and I would really appreciate if anyone could help me out with this.
Thanks!

I got the error msg translated:
Cannot read input data, some characters cannot be showed/printed.
I ran preflight and embedded the fonts and I'm hoping that fixes the problem. I haev no way of testing this. Does anyone know if I did the right thing or is there something else I should do?

Configuring Adobe Acrobat XI Pro with SharePoint 2013

Hello,
There are multiple questions whose clarifications are required.
Situation: Users need to open the documents in browser, check-out, edit, add comments/annotations and check-in without using Client Acrobat Reader.
Based on the above situation, please let me know about the following:
1. Is it mandatory to buy Adobe Acrobat XI Pro license to integrate with SharePoint 2013?
2. Is Office Web Apps Server 2013 cannot provide the functionality as per situation so that i don't need to buy licenses for Adobe Acrobat XI Pro?
3. If point no 1 is Yes then what is the procedure of configuring/enabling Adobe Acrobat XI Pro with SharePoint 2013.
Thanks.
Sohaib Khan

What are you editing, if the answer is PDFs as a suspect it is then you will need a PDF editor such as Adobe Acrobat on each user's desktop to edit PDFs. OWA isn't a PDF editor as far as i'm aware.
As such you'll need licenses for an editor for each user.
The process for integrating the two is pretty straight forward, you set, either by GPO or individually, the default application for PDFs to be Adobe Acrobat.

I have paid for Adobe Acrobat XI Pro OCR but it will not recognise a letter in the serial number for me to update my adobe account and any of the programs I have tried using to convert a PDF file on a Mac to a word doc it is converting file with funny sym

I have been supplied info in an email to copy and paste for a new product purchase "Adobe Acrobat XI Pro OCR" but am unsure how and where to copy and paste to. There is also a link below the serial number. I have tried entering serial number into my Adobe ID but it is not recognising one of the letters in the 24 Digit serial number??? Also I have tried other products previously downloaded to convert a 7 page PDF file on my Mac and convert it to a Word doc but everything I have tried is converting the file to display some text correctly but also displays random symbols and fonts in place of the handwritten info filled in on the form... also getting blank pages included instead of the info??? Would appreciate some help... I am older generation and not always tech savvy, and it is doing my head in haha.

Hi Jock,
I've checked your account, and all is well there. Please make sure that you're logging in with the same Adobe ID/password that you used when you signed up.
Then, clear the browser cache, and try logging in directly to https://cloud.acrobat.com.
Please let us know how it goes.
Best,
Sara

Adobe Acrobat 9 Pro in Creative Suite 5 Master Collection?

Hello
I have one question about Adobe Acrobat 9 Pro. I donwloaded Creative Suite 5 Master Collection Trial version and after check installer there is't Adobe Acrobat 9 Pro.
Why Adobe Acrobat 9 Pro are't in Creative Suite 5 Master Collection? Becouse it's trial version or another reason?
Thanks

Hi,
The trial CS5 will only have the "new" applications.
Acrobat 9, not be "new", won't be in the trial.
Should you purchase CS5, Acrobat 9 Pro will be on the install media.
If you download, there will be two items to obtain.
--| CS5 suite selected/purchased
--| Acrobat 9 Pro
See: Install Adobe Creative Suite 5 Design Premium, Design Standard, Web Premium, and Master Collection
http://kb2.adobe.com/cps/825/cpsid_82596.html
Be well...

Where can I download Adobe Acrobat X Pro?

I am moving from a dying laptop to a new desktop. I have a license for Adobe Acrobat X Pro but can only find the download link for XI.

if you follow all 7 steps you can dl a trial here: http://prodesigntools.com/adobe-cs5-5-direct-download-links.html
and activate with your serial.
if you have a problem dl'g, you didn't follow all 7 steps. the most common error involves failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).

My adobe acrobat 9 pro is not responding

I have had Adobe Acrobat 9 Pro installed for 3 years now. Then I got a message that I had to uninstall and reinstall which I did. However, Adobe is not responding when I try to move around a PDF or try to print a page. Any ideas? Does my purchase of Adobe Acrobat 9 Pro expire? @

Hi Eric Hillmann,
May i know which operating system you are using?
Have you tried to repair the Acrobat? What exactly you are trying to do when Acrobat is not responding?
Regards,
Ajlan Huda.

My Adobe Acrobat 10 Pro creates PDFs with a graph background. How do I make the background white?

My Adobe Acrobat 10 Pro creates PDFs with a GRAPH background. How do I make the scanned documents have a normal white background?

This particular forum (sharing and storage) was created to help those transitioning from Photoshop.com to Adobe Revel. I will move your post to the correct forum so that it can get proper attention.
We also have many other forums relating to other Adobe products at: http://forums.adobe.com.
Out of curiosity, can you tell me how you found our forum page?

Adobe Acrobat XI Pro trail language problem

Hi
I'm getting problem to change Adobe Acrobat XI Pro trail language from Polish to English time I try to change language no change made its stack with Polish I remove it and reinstall it but no change, please could you help?

Hi Bahmn,
Please refer : http://helpx.adobe.com/x-productkb/global/acrobat-launch-language-mismatch.html

How to edit email preferences in Adobe Acrobat 9 Pro

I have adobe Acrobat 9 Pro.
I would like to edit my email preferences so that when I create an email with the PDF as an attachment the name of the file will automatically also be the subject line of the email.
according to the help instructions, I should find this by: " open the Preferences dialog box, and under Categories, select Email Accounts."
In my version, "Email Accounts" does not appear in the categories list.
Where do I go to edit email preferences?

thank you for the suggestion, but I do not have a "Send Email" or "Submit" button available in my version. I have "Attach to email" option which automatically opens a new message in MS outlook (which I did not set up, it just started doing so automatically) without any further dialogue boxes or options.
Also, this is only for regular PDF files, not forms.

In adobe Acrobat X pro, in edit--preferences-identity, it introduces my name which then is on all documents. I want my name to be removed. What do I have to do?

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