IN AE 5.2 the difference between 'All Approvers' vs. 'any one approval'

We are having an issue in AE 5.2 where we have a ticket that will split into two parts, one for a ECC path and the other for a BI path, where if the ECC path is approve and provisioned you can not open the BI half. The error is ' Request Approval Screen is not displayed because Request Status has changed'
I was wondering if change the approval option for the stage will fix this but need a better undering of the two options.

Clark,
Changing the approval type will not fix this issue. All approvers means AE will wait until all the approvers on the request approves the request (eg. lets say you have 5 roles on the request, AE will wait for all the approvers for 5 roles to approve the request), if you choose any one approver, AE will provision access as soon as the first approver approves the request (eg. eg. lets say you have 5 roles on the request, AE will look for any one approval, as soon as the first approver approves the request, AE will provision the access.) This will be a Audit issue.
To solve your issue. Please make sure you have value Request for Approval Level in the workflow stage (role approver stage)
Hope this helps.
Naveen

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    Thanks for posting the screenshots, that's helpful.  I didn't realize that you were looking at your groups.
    "All Contacts" include (as the name implies) all of your contacts.  Below that are any contact groups that you may have defined.  These would normally be such things as "Work", "Personal", "Doctors", etc.; any groups that you find useful to define.  These contain subsets of the "All Contacts" group.
    At some point, perhaps inadvertently, you must have created a group called "My Contacts", or imported it to iCloud from your computer.  At the time this may have contained all of your contacts and would have had the same number of contacts as the "All Contacts" group.  Then over time you probably added 433 additional contacts that were never part of the original "My Contacts" group, resulting in an "All Contacts" group that contained 1465 contacts.
    If you don't have any use for the "My Contacts" group, you can delete it by clicking on it on the left sidebar, click the gear icon on the lower left and choose Delete.  If you're concerned about doing this, you can make a backup of this group first by selecting it on the left sidebar, clicking on a single contact within the group, pressing Control-A to select them all (they should all be highlighted), then clicking the gear icon and choosing Export vCard.  This will create a .vcf file that can later be imported back to iCloud if you ever need to (by clicking the gear icon again and choosing Import vCard).

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