In I tunes, when I try to move an IPAD AIR app to a different screen, as I drag it, the screens "jump" around making it impossible to move the app. Any clues?

In I tunes, when I try to move an IPAD AIR app from one screen to another, when I go to drag the APP the screens become moving targets and I cannot movve the app. Anybody know why? Is ther a setting somewhere? already tried making screens appear bigger and smaller,no help. Was able to do it on older versions of system and ipads.

Re-arrange apps on iTunes
You need to double-click a page in order to re-arrange the apps on it.

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When I try using Airplay to stream from Amazon Prime it tries to use Apple TV music. How can I get it it stream movies from Amazon Prime?

When I try using Airplay to stream from Amazon Prime it tries to use Apple TV music. How can I get it it stream movies from Amazon Prime?

Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router.
Reset the Apple TV (Settings > General > Reset > Reset all settings)
Restore the Apple TV (Settings > General > Reset > Restore)

HT201413 I have a windows HP computer with windows 7 installed, when I try and update and restore my phone, I get an error message of there is not enough space on your computer to restore your phone. Any suggestions and help is appreciated.

I have a windows HP computer with windows 7 installed, when I try and update and restore my phone, I get an error message of there is not enough space on your computer to restore your phone. Any suggestions and help is appreciated.

You need to discard or save to an external disk and then discard some of the stuff we all tend to keep forever (movies, music, pictures, docs, apps no longer used, etc.). A clogged up disk also does not function ideally either.

TS3694 When I try to update my ipad to IOS6 I get and error 6 message. Any idea what that means and how to fix it? I tried updating via Itunes and also normal download.

When I try to update my ipad to IOS6 I get and error 6 message. Any idea what that means and how to fix it? I tried updating via Itunes and also normal download.

What model iPad and what version of iOS is it currently running?
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom
Error 2, 4 (or -4), 6, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.
Message was edited by: Texas Mac Man

Cannot connect airport express to ipad I keep receiving the message: "an unexpected error occurred" when I try to connect my Ipad to my airport express. Does anyone have a solution?

cannot connect airport express to ipad
I keep receiving the message: "an unexpected error occurred" when I try to connect my Ipad to my airport express. Does anyone have a solution?

I could not "see" my Express via my wireless router or via the Airport Utility until I reset it to Factory Settings by unplugging it then holding in the tiny reset button while plugging it back in, waiting for the flashing yellow LED signal before letting go.
Then I set it up to DHCP - "connect to wireless network" and DOWNGRADED the firmware to 7.3.x
I would tell you the exact Firmware but I can no longer "see" the Airport express............ AGAIN or still.....
BUT at least I am listening to music streaming from my MacBook Pro... Hmmm.
I log back into the router (Linksys WRT110) and it no longer shows the Airport Express as a DHCP client AND the Airport utility can no longer "find" any Airport Devices..
So if I don't move, or there are no cosmic events, or maybe my KARMA is effecting the device or my "VIBES" are good, but I'm not sure if will continue to work.. Sure would like to use this little device from hel*.
Since I have had this Airport Express I have spent many hours trying to get it to work.
It works just long enough to fool me and then takes a dump...
Maybe this time?
5 Minute later...
Music was playing. I went into iTunes and switched from Airtunes to Computer speakers. When I tried to switch it back GUESS WHAT?
[An unknown error (-15006) occurred while trying to connect to remote speaker "Airtunes"]
Wonderful Green LED though. Totally useless piece of equipment AFAIK.
Message was edited by: Daniel Shattuck

When I try to reset my iPad mini it keeps asking for a passcode! have tried restoring, connecting to iTunes and looked for the 'set up as new iPad' notification, but nothing is working? can anyone help please?

I know my passcode is correct but when I try to reset my iPad mini it keeps asking for a passcode! have tried restoring, connecting to iTunes and looked for the 'set up as new iPad' notification, but nothing is working? can anyone help please?

If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

When I try to sync my iPad and iPhone it will get within the last 3 pictures then stop giving me an APPCRASH error message. Then iTunes will shut down. No matter what I do to increase or decrease the number of pictures it always stops 3rd from the last.

When I try to sync my iPad and iPhone it will get within the last 3 pictures then stop giving me an APPCRASH error message. Then iTunes will shut down. No matter what I do to increase or decrease the number of pictures it always stops 3rd from the last.
Problem Event Name:             APPCRASH
Application Name:                  iTunes.exe
Application Version:               10.4.0.80
Application Timestamp:          4e262cfr
Fault Module Name:               QuickTime.qts
Fault Module Version:             7.70.80.34
Exception Code:                     c0000005
Exception Offset:                    00146b30
OS Version                                                            1033
Locale ID:
Additional Information 1:          0a9e
Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
Additional Information 3:          0a9e
Additional Information4:          0a9e372d3b4ad19135b953a78882e789
Any assistance I can get will be greatly appreciated.

Thank you iTunes for fixing the problem of downloading my pictures to my iPad and iPhone with the update 10.5.0.142

When I try to open an .ai/pdf file received through my email, it won't open and asks for a password. I have never set up any kind of password for email security, but have tried typing in my standard passwords. Nothing works. I wonder if it has anything to

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It sounds like you have a a password-protected PDF. The password was set by the person who encoded it.

When I try to restore my ipad mini it says error 4005 but ive done everything and i cant take it into a store. Any help?

When I try to restore my ipad mini on itunes it says error 4005, but ive done everything and i cant take it into a store. Does anybody know anything to help?

This is Linda again. The new iPad actually as not restored on my employees computer. I thought it was working. Message said the device is in recovery mode and can not be restored. I have been at the Apple store for a total of 6 hours and on the phone with support for at least 4 hours. And now the replacement has crashed??? Has this happened to any one else?

When i try to restore my ipad min it says unknowna error 14 and i cant restore it

When i try to restore my ipad min it says unknowna error 14 and i cant restore it

Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
 Cheers, Tom

I've recently started to use Numbers but when I try to sync to iCloud it asks me to create a new iCloud account. Problem is I already have one and that's the one I want to use. Looks like I have the same situation on my iphone. Any guidance? Thanks.

I've recently started to use Numbers on my macbook pro but when I try to sync to iCloud it asks me to create a new iCloud account. Problem is I already have one and that's the one I want to use.
Looks like I have the same situation on my iphone.
The only option I'm being given is to create an lCloud account.
Any guidance? Thanks.

The last thing you want is a second iCloud account. Try logging out and back in in System Preferences. If that doesn't work, I'd get AppleCare on the line.
Jerry

When I try to sync my ipad using itunes I get the following message. This iPad cannot be synced. You do not have enough access privileges for this operation. Any ideas how this can be resolved?

When I try to sync my ipad using itunes I get the following message. This iPad cannot be synced. You do not have enough access privileges for this operation. Any ideas how this can be resolved?

See if the user tip helps: https://discussions.apple.com/docs/DOC-6562

Is it normal that, when I try to share something on my iphone 5, be it via e-mail or textmessage, my keyboard is no longer touching the bottom of my screen, it 'floats' in the middle of my screen, making it impossible to choose the addressee?

Dear fellow Apple owners,
Is it normal that, when I try to share something on my iphone 5, be it via e-mail or textmessage, my keyboard is no longer touching the bottom of my screen, it 'floats' in the middle of my screen, making it impossible to choose the addressee?
http://imgur.com/dwXwdGu.jpg
Has anybody seen this before?
I had it in 6.1.2, 6.1.3 and 6.1.4
All of them have the same problem...
Does anybody have a solution?

Hey StevenKusters,
Welcome to Apple Support Communities! First I would try backing up and erasing all content and settings, but if that doesn't resolve the issue you can use iTunes to restore your iOS device - part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
All the best,
David

When I try to sync my Ipad Mini, I get an error message that says "sync session failed to start". Anyone ever deal with this?

When I try to sync my Ipad Mini, I get an error message that says "sync session failed to start". Anyone ever deal with this?

Quit iTunes, restart your computer, restart your iPad and try again. If it doesn't work with a restart of the iPad, try a reset of the iPad.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

I keep on getting this error when i try to copy files to my 2T Time Capsule, Please help im running out of space on my MacBook Pro.... The operation can't be completed because an unexpected error occurred (error code -50)

I keep on getting this error when i try to copy files to my 2T Time Capsule, Please help im running out of space on my MacBook Pro....
The operation can’t be completed because an unexpected error occurred (error code -50)

I would get an external drive today and copy all your stuff off the TC.. forget trying to load more onto it. There is a good chance after 3years (A 2TB should be only about 2years tops), the disk or the TC itself is on the way out. Do it immediately. If TM is also failing to backup you need to recognise symtoms of impending doom.
Unfortunately the error messages are archane and it is hard to discover their meaning.
You also cannot verify a network drive.. you can verify the TM sparsebundle though so do that.
A5. http://pondini.org/TM/Troubleshooting.html
Reboot the whole network from off.. certainly if you run later OS it can simply lose the drive..
If you still fail to be able to copy to the TC.. then get that external and copy off it. Tell us if you can do that.

In I tunes, when I try to move an IPAD AIR app to a different screen, as I drag it, the screens "jump" around making it impossible to move the app. Any clues?

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