In iTunes I click on a song and when I click on the "get info" tab, it opens up but everything is gray - locked, therefore, I cannot edit the year or genre of the songs. Not every song is locked, only certain ones for some reason. Any help?

I ran into the same problem, I think that, If you tab on a song that is on your IPOD, and the song data is grayed-out, I think it means that the song is probably twice on your IPOD and that the iTunes directory can not edit THAT song data for two (or more) files @once. Check if this is the case, sinceI have the same problem,am looking for a way to have One and the same song in more playlists but only keep the song once on the IPOD.

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Just put my i-tunes library on a 2nd hard drive, how do I easily change the location where the program looks for current songs from the C:/ drive to the new drive without going thru each song individually in the "get info" tab

I just installed a new hard drive and transfered my i-tunes library to the new drive. How can I make a bulk change of the location the program looks for the current songs. I know you can do it song by song from the "get info" tab but I need to do it for all 4500 songs. I have already changed the location that new files are stored to the new hard drive.

The pop-up lets you connect to the library file, iTunes Library.itl, on the external drive. This will, in turn, automatically update the preference for the iTunes Media folder to be the iTunes Media or iTunes Music folder inside the iTunes folder on the external drive and it will update the locations of all the content inside the media folder so that it uses the version on the external drive.
This works seamlessly if all iTunes content was inside the iTunes Media (or iTunes Music) folder (which was itself inside the iTunes library folder) before you moved/copied the iTunes folder. For content outside the iTunes Media folder iTunes should remain connected to the original location. These files should be consolidated (before or after the move/copy) and in addition, if available the library should be upgraded to the newer layout which places iPod Games and Mobile Applications inside the media folder instead of the library folder. (File > Library > Organize Library...)
For split libraries there are methods to rejoin them before moving (preferred) or repairing after the fact (e.g. my script) which I can go into if needed.
tt2

I have the latest Mac Air 13" and I have a Seagate 500MB external hard disk I cant copy or Cut any files on the hard disk and I cant even delete any files. I have the settings as Read and Write in the get info tab. Please help

I have the latest Mac Air 13" and I have a Seagate 500MB external hard disk I cant copy or Cut any files on the hard disk and I cant even delete any files. I have the settings as Read and Write in the get info tab. Please helpand also note that my hard drive was formatted on a Windows 7 Laptop.

thats the problem, its in MSDos (Fat) or NTFS for Windows.
Options.....
1. offload all that data on the HD onto your PC, THEN format the HD in EXFAT for use on BOTH PC and Mac for read/write.....then reload all (or as you need) that data back onto the HD
2. get another HD, and format it for Mac OSX extended journaled.
FAT32 (File Allocation Table)
Read/Write FAT32 from both native Windows and native Mac OS X.
Maximum file size: 4GB.
Maximum volume size: 2TB
You can use this format if you share the drive between Mac OS X and Windows computers and have no files larger than 4GB.
NTFS (Windows NT File System)
Read/Write NTFS from native Windows.
Read only NTFS from native Mac OS X
To Read/Write/Format NTFS from Mac OS X, here are some alternatives:
For Mac OS X 10.4 or later (32 or 64-bit), install Paragon (approx $20) (Best Choice for Lion)
Native NTFS support can be enabled in Snow Leopard and Lion, but is not advisable, due to instability.
AirPort Extreme (802.11n) and Time Capsule do not support NTFS
Maximum file size: 16 TB
Maximum volume size: 256TB
You can use this format if you routinely share a drive with multiple Windows systems.
HFS+ ((((MAC FORMAT))) (Hierarchical File System, a.k.a. Mac OS Extended (Journaled) Don't use case-sensitive)
Read/Write HFS+ from native Mac OS X
Required for Time Machine or Carbon Copy Cloner or SuperDuper! backups of Mac internal hard drive.
To Read HFS+ (but not Write) from Windows, Install HFSExplorer
Maximum file size: 8EiB
Maximum volume size: 8EiB
You can use this format if you only use the drive with Mac OS X, or use it for backups of your Mac OS X internal drive, or if you only share it with one Windows PC (with MacDrive installed on the PC)
EXFAT (FAT64) ------Can read/write from both PC and Mac
Supported in Mac OS X only in 10.6.5 or later.
Not all Windows versions support exFAT.
exFAT (Extended File Allocation Table)
AirPort Extreme (802.11n) and Time Capsule do not support exFAT
Maximum file size: 16 EiB
Maximum volume size: 64 ZiB
You can use this format if it is supported by all computers with which you intend to share the drive. See "disadvantages" for details.

I synced my phone to another computer to get the update and when i went to restore it, all my music was earased, but everything else was normal. how do i get my music back?

i synced my phone to another computer to get the update and when i went to restore it, all my music was earased, but everything else was normal. how do i get my music back?
I enabled the backup, but when i went to use the backup, the phone recovered everything except the music.

Of course your music was lost - unless you uncheck sync music, you're syncing with another music library. You'll have to sync your phone with the other/original computer to the music back.

I have an Ipad mini 16mb WiFi only...For some reason it has quit recieving txt msgs. My I phone will..The pad wont..Ive checked all settings and no luck..Anyone help?

I pad mini 16 mb WiFi only...
For some reason the Ipad quit recieving txt msges...I have changed nothing...My I phone is recieving the txt...I have a connection between my home network and the ipad...All settings in the MESSAGES>SETTINGS are correct....Any Help?

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

Hi i need help one of my key on the keyboard dosen't work for some reason please help

hi i need help one of my key on the keyboard dosen't work for some reason please help

try smc reset
http://support.apple.com/kb/ht3964
and Pram reset
http://support.apple.com/kb/ht1379
(Try pram a few times to get correct sequence)
Check what you have selected in
system preferences/system/accessibility/keyboard
and system preferences/hardware/keyboard (keyboard and keyboard short cuts tabs)

How do I tell what songs have altered Start/Stop times (Under "Get Info-Options") without opening every single song.

Sometimes, for whatever reason, I'll change the Start/Stop times of my songs, and I'll forget which ones I've done this to. For me, this can be a hassle, due to the number of songs I have, and the actual amount I listen to my iPod. I'll admit that it's my fault, that when I'm making a ringtone or simply shortening a song temporarily, I'll almost definitely forget to change that shortened time back after I'm done. But that moment when you're listening to a song and it abruptly ends, especially in a place I don't have access to iTunes (and in that situation I usually forget before I get home, exacerbating the problem even further), it can be the most annoying thing ever for me. I don't want to deal with it any longer, though, so here's my question:
How can I view which songs have altered Start/Stop times, without needing to view the Info for each individual song? I can't select all songs and then select "Get Info", because if I do that it won't even show the Option. The only reason I'm here is because I tried to figure it out myself, for weeks on end, and have returned no valid options for solution. So can someone please help me?

Customize the Finder window toolbar, adding the Path icon to it. Select an item and click on the Path icon or, as you already know, add path to the window. There's also copypath.app available via the App Store.

I have down loaded itunes (windows) on my desk top and when i click on the icon it takes 4 to 5 minutes for the program to open. also the program does not open when i connect my iphone. Help!

Why does it take 4 to 5 minutes for my itunes program to open? it also frequently freezes while i am trying to work with it. it won't open when i connect my iphone? this is on my desk top with Windows 7.

Okay, launch iTunes... does it work?
If so, in Edit > Preferences > Advanced is the option to "prevent syncing of iDevices" selected?
Another possibility, in Control Panel > Default Programs > Change Auto Play Settings > what is the system set to do when an iPhone is connected?

I speak english and my ipod is in argentina for some reason plezz help out!

all i wanna do is go to the us store and it keeps takin me to the Argentina store i dont understand anything there!

Open the Control Panel, click on Displays, and change the monitor's resolution to at least 1024 by 768.
(37113)

HT201407 I am unable to activate my phone since putting in recovery and restoring it. Its still logged to prev owner for some reason. HELP

I am without a phone after restoring it. Apple told me in order to get rid of the previous owners link to this phone i had to put it in recovery mode and restore the phone. WellI've done that and now i get a message that says this iphone is currently linke to an apple id. Sign in with the apple id that was used to set up this phone. I cant sign in with that id as i dont have the username and password. I bought this phone second hand and now i cant even use it. Can anyone tell me how to activate it and or delete the previous owner?

wendelfromab wrote:
i get a message that says this iphone is currently linke to an apple id. Sign in with the apple id that was used to set up this phone.
That's a feature of iOS 7.0 Beta, which cannot be discussed here.
Can anyone tell me how to activate it and or delete the previous owner?
Without knowing the Apple ID & Password, you can't. There is no workaround.
Good luck.

Hello every one, am having issue with my itunes, for some reason or another my icon in the itunes doesnt change, its stuck on Songs, and will not let me get playlist or anything else. can any one tell me if that can be fixed

hello every one, am having issue with my itunes, for some reason or another my icon in the itunes doesnt change, its stuck on Songs, and will not let me get playlist or anything else. can any one tell me if that can be fixed

http://support.apple.com/kb/TS3694#error-1
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.

I have tried to sync my Iphone with my current Itunes and for some reason not all of my music is transferring to my Iphone. Some songs that were on my phone previously, are now not transferring. Any ideas?

I have downloaded all of the recent upgrades for both Itunes and Iphone. Now for some reason, not all of my songs in my playlists are transferring when I sync. Previously I have had the songs in the playlists on my phone, but now some of them are not there although they are listed and show in Itunes. Any ideas?

iTunes will only copy back iTunes purchased music. If you don't still have a copy of the music that you copied from CDs or bought from other stores anywhere (e.g. on another computer or on your backup of your library) then there are some third-party programs listed half-way this page which should be able to copy them back : Recover your iTunes library from your iPod or iOS device.

I tried to sync music from iTunes to my iPhone and when I click on "on this phone" the songs are there, but they are greyed out and have a circle in front of them. I can not click on those songs and when I eject the phone they are not on the phone.

I tried to sync music from iTunes to my iPhone and when I click on "on this phone" the songs are there, but they are greyed out and have a circle in front of them. I can not click on those songs, delete or anything and when I eject the phone they are not on the phone. I tried to re-add the songs and it says it can't add songs because they've already been added. So HOW can I get the songs to actually ADD to my phone to where I can listen to them? It's like they're stuck in Sync limbo or something! Any help would be greatly appreciated.

I am having the same problem. I have just tried this. Unplug iphone > open itunes > delete all music from itunes library > close itunes > re-open itunes > add music from original folder > plug in iphone > select songs > press sync > unplug iphone using eject button onscreen > checked phone .... still nothing in music folder on phone. On itunes the "On this iphone" tab the songs remain there but greyed out.

I just purchased a few songs from Itunes and could not edit the information in the Get Info section of the file. It's greyed out. Any ideas? Has ITunes changed and no longer allows editing.

Has ITunes changed its editing feature for songs, etc.? I just purchased a few songs and found that I could not edit them using the "Get Info" feature. The information is greyed out and does not allow editing. Among other things, I usually like to eliminate the word "THE" from group names for easier alphabetizing in my library. Thanks for any help.

Check permissions and ownership of the files. Maybe this helps....
How to Take Ownership and Grant Permissions in Windows Vista

I just bought a song on itunes and it downloaded it but for some reason is not playing, does anybody know why ??

i just bought a song on itunes and it downloaded it but for some reason is not playing. o you know why?

- Try a reset. it cures many ill and nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears
- Does it play in iTunes on the computer?
- Delete the song and redownload it by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- Ask iTunes for a redownload.
How to report an issue with Your iTunes Store purchase

In iTunes I click on a song and when I click on the "get info" tab, it opens up but everything is gray - locked, therefore, I cannot edit the year or genre of the songs. Not every song is locked, only certain ones for some reason. Any help?

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