In the shop I write my ID, but a wrong ID turns up when I try to buy something. How to force my correct ID to turn up?

In the Settings - Shop I write my ID, but when I try to buy anything a wrong ID turns up. How to force my correct ID to turn up?

By looking up similar questions and and answers and thinking a bit further I found the answer: The wrong ID's turn up when I try to update some apps. Those apps have obviously been bought using the ID which is now the wrong one. So these apps I do not update, I delete them. When I buy new apps the right ID turns up: the one in Settings - Shop. And then of course I buy the ones I have deleted once more.

Similar Messages

HT2731 I have created an Apple ID and password but I keep getting this message when I try to buy something in the i tunes store: "Use another apple ID"

I have created an Apple ID and password but keep getting the following message when I try to buy something through the itunes store "Enter another Apple ID"
I had been buying things ealier with another Apple ID that I set up for my husband. The first time I ran into this I went ahead and set up another account for my self but am still getting the same message. What do I need to do?

you need to review the account and verify it, including payment method. If there's no option that states 'none' next to the creditcard options, you'll need to use a creditcard for this.

When i try to buy something it gives me my security questions i put them in right but saying they are worng i try to send me a email of the answers from itunes but it near shows up in my email?

when i try to buy something it gives me my security questions i put them in right but saying they are worng i try to send me a email of the answers from itunes but it near shows up in my email?

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105412)

HT201363 I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fi

I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fix this ?

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105412)

When I try to buy something, I get an Apple-ID which is not the one I want to use, and I don't know how to get rid of it either, so that I can use my ID, which is in Mail, Contacts etc. The ID I get, I can't find, so that I can delete it. What to do?

When I try to buy something, I get an Apple-ID which is not the one I want to use, and I don't know how to get rid of it either, so that I can replace it with my ID in Mail, contacts etc. The ID I get without wanting it, I can't find anywhere. I have to delete it. How do I solve this problem, anyone?

My content was obtained through another ID, which popped up earlier. Now this one doesn't pop up, and my current ID doesn't pop up either, but another one. How do you find an ID which is not in the store, and not in Mail, contacts etc. either?
Or is it possible to write the ID yourself when you want to buy something, not only to have it popped up being unable to be changed?

HT3702 I have put 25 pound on my iTunes account but when I try to buy something it says billing error and goes to my visa card account and says payment declined but I have 25 pound in my iTunes account can someone help?

I have put 25 pound on my iTunes account but when I try to buy something it goes to my visa account and says billing error payment declined but I have 25pound in my I tunes account why can't I use the money in my I tunes account ?

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

When I try to buy something with my gift card they ask me some questions that I do not know which is the answerd

when I try to buy something with my gift card they ask me some questions that I do not know which is the answerd!!

Arlenefromtn wrote:
I need help on this.I don't know these questions ...
See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact

I am trying to install a trail for InDesign CC to finish a project soon. I downloaded Creative Cloud, the app is in my folder, but it won't open and when I try to download InDesign an error pops up saying Adobe is trying to install malware.

I just installed Creative Cloud in order to download a trial for InDesign. I have the app icon for CC, but it won't open. When it was in my toolbar (on a mac) it just sat there loading for about 15 minutes. I tried restarting it but it won't open at all now. I also tried downloading an InDesign trail and it won't open at all. When I click for it to download an error message pops up saying Adobe is trying to instal malware and asks me if I want to continue. When I say yes, it doesn't do anything. I have a brochure that needs to go to the client by 4pm today! EEK!

Sydneybling it does sound like your security software is interfering with the process of installing and utilizing your Adobe Creative applications. I would recommend that you try temporarily disabling your security software and utilizing the directions listed at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html to install InDesign CC.

HT201209 when i try to buy something on my ipad it always tells me to use my credit card even though i have funds. how can i use my funds on the ipad????

i tried to buy points for a game with my funds but every time i try to buy them the ipad always sends me to th credit card info!!

On your iPhone go to Settings > Store.
Select the Apple ID at the bottom.
Select Sign Out at the menu selection provided.
Follow this by signing in with your new Apple ID/iTunes store account.
All apps - all paid and free apps include DRM protection which is tied to the iTunes account that was used to download the apps. In order to install an app update for the apps downloaded with your previous Apple ID/iTunes account, you will need to use that account and password.

HT4059 I bought the my life as a book on the I book store and it is not in my library and when I try to buy it again it says you have already bought this item to download it go to purchased and tap download and there is no place to tap download so how do

I bought the my life as a book on the I book store and it is not in my library and when I went to go buy it again it said you have already bought it and to down load it go to purchased and tap download and there is no where to tap download so Ihow do I get it in my library and how do I download it

Try going into store then entring apple ID along the bottom...there's a tap for hidden downloads, slide finger across to unhidden then it should come bak into your library. Hope it works it did for me .

Y is it when I try to buy something it comes back and says cannot connect to the iTunes Store but in my email the purchase went throw

WHat can I do to fix it

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I bought an itunes giftcarad to pay if off. I redeemed it and everything. When i try to buy something it says i can't and it takes me to the billing page. I can't use the credit card and i already redeemed the card. How do i use my store credit to pay it

I need help. i bought a itunes card and i reddemed it to pay off my debt. how can i use store credit to pay it off ?

If you mean use the balance of the credit and you don't have enough to buy iTunes media, you will have to purchase and redeem another gift card to make up the difference.

Well I guess I used the same email for my new iPad mini from my iPod and if I try to buy something I put my right password then it asks me some security questions like what was your first car I don't even have a car! Please help?

Please please help me!

You can choose which questions to answer. The answer does not have to have any basis in fact - the critical thing is to REMEMBER WHAT YOU SAID. If you decide to say your first car was a Bugattii Veyron, that is no problem, as long as you remember to answer Bugatti Veyron if the question is ever asked in the future.

I have an iPod 5th generation and it is my second iPod but when I try to buy a song it says I need to answer security questions but they are ones I don't recognize or know the awnser to!! Help!!

My second iPod is a 5th generation and when I try to buy something it says it needs make sure I am who I say I am and it makes me answer security questions. But the problem is I don't know the answers to them. I did not choose them. And if I can't find an answer I can't buy anything!!! Help!!!!

You need to log in to your Apple ID and change you security questions. Take a look at this link, http://www.apple.com/support/appleid/

HT201304 I m playing the ghostbusters game and I'm facing a problem when I try to purchase something from App Store! I made actin tact to the support guys and told me that this is a apple issue! I don't have any other purchase troubles with App Store ! He

...

What happens when you try to buy something, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?

In the shop I write my ID, but a wrong ID turns up when I try to buy something. How to force my correct ID to turn up?

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