Inconsistent functioning of spot removal tool on 2 computers - how do I correct the problem?

I have LR 5 loaded on my HP Pavillion desktop running Windows 7 Home Premium 64 bit version. I am able to use the spot removal tool as advertised (i.e I get the second like shape bubble on a different part of the image from where it will take the sample). I have a bcakup version of LR 5 running on my Lenovo ThinkPad running Windows 7 Enterprise 64 bit version. When I use the spot removal tool on the laptop all that appears after I have selected the spot to be removed is a bubble that has the sample. If the sample is from the incorrect location I am unable to move it and change it (i.e. you do not get the two like shaped images like I get on the desktop). I have to delete teh selecton and start again and hope that it gives me a good sample - clearly not the way it is advertised to work.
I checked the version of LR 5 and they are identical on both machines - Lightroom 5.3 [938183]
Can anyone explain why this is happening and how to correct the problem on the laptop?
DavidsFITS

1. Try trashing or resetting the preference file on the Laptop
2. If that doesn't work, try an uninstall and the reintall of your version of Lightroom.

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Inconsistent functioning of spot removal tool on 2 computers - how do I correct the problem?

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