Incorrect billing. will somebody please talk to me
On 11th Oct I was charged for two credit topups when I had used none, as my usage page confirms.
I was also billed for 'Unlimited World 12 months' whatever that is.
Altogether I was ripped off over 80GBP in less than 2 hours.
will somebody please talk to me about this?
Hi, dmarshlaptop, and welcome to the Community,
Please see this FAQ article for next steps:
https://support.skype.com/en/faq/FA10384/why-has-my-credit-debit-card-been-charged-by-skype-when-i-h...
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Skype is aware of lingering problems with the website when contacting their customer service agents. If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and choosing a different path through the various drop-down menu options presented. Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also impede reaching an agent.
Regards,
Elaine
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I ordered BT 4 Months ago to cut the story short after 4 missed appoinments and missed communication we still have no services and have gone with sky. But you are now billing us and you order management are saying we are connected and have all your services!! I have sent 3 email complaints had no reply and been on the phone for hours trying to resolce this its going from one perosn to another and no one has a clue what they are talking about. we dont owe you any money and we have none of your services. please will someone help me!!
This is a Customer to Customer self help forum and as you are not a BT residential customer no one here would be able to advise you further
All I can suggest is
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Providence Row
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Will somebody please post an Aperture-written xmp file *with* custom metadata in it - thanks.
It is my understanding that Adobe's migration tool will NOT support transferal of custom metadata from Aperture to Lightroom.
I have recently enhanced my Custom Metadata plugin to read custom metadata from Expression Media xmp, and it seems like a no-brainer to have a "preset" which can read/import/transfer custom metadata from Aperture xmp too - I just need a sample to work with - thanks.
If you don't want to post here, please send directly to me.
robcole.com - Contact Me
RobTo attempt a wrap-up for this thread:
Aperture does NOT provide a means to save custom metadata in XMP - the initial premise of this thread was incorrect: a thank you to John Beardsworth for setting me straight. Specific question asked has been answered.
The purpose for the thread however was to learn how to get information out of Aperture so it can be gotten into Lightroom (final destination: custom metadata fields).
Here is one way to get custom metadata in Aperture to custom metadata in Lightroom, recommended if you have enough free IPTC fields to house the custom data temporarily:
* Create an applescript file with the following contents, modified to support your custom metadata fields; note: it must also be modified to specify the IPTC fields to be used:
tell application “Aperture”
set imageSel to the selection
repeat with i from 1 to count of imageSel
tell library 1
tell item i of imageSel
set customFieldValue to value of custom tag "myCustomFieldName"
set value of IPTC tag "myFreeIptcFieldName" to customFieldValue
end tell
end tell
end repeat
end tell
Note: you must adapt script depending on your custom fields, and which IPTC fields you have free.
* Select photos in Aperture.
* Execute the script.
* Once photos are in Lightroom, with IPTC fields populated.., then in Lr's plugin manager, with 'Custom Metadata' plugin selected, click 'Transfer Metadata' button, then "follow the yellow-brick road" (you will be prompted with instructions..). Metadata will be transferred from IPTC fields to custom metadata in Lightroom.
If you do NOT have sufficient IPTC fields to use, or would rather not use IPTC fields for this, then you'd have to modify the script to populate a row in a CSV file for each photo, then use the 'Import from CSV' function in Custom Metadata plugin. I can help if it comes to this..
PS - There may be other ways as well, but maybe this is enough..
Rob -
I am currently deployed over seas.. I recently purchased a book that im pretty stoked about. but when i open it in ibooks i get ( incorrectly formatted or not formatted for ibooks to recognize) the file is an .epub so i dont see how it could be a format issue.. I tried emailing apple but because of the situation they want me to call. I have very limited telecomminications at my location .. somebody please help
The Report a Problem link can also be found in iTunes/Store/View Account/Purchase History.
Before asking for a refund, also try deleting the book and redownloading it.
If you find that the iBookstore is does not meet your needs, you can try one of the others like Kindle, Nook, Kobo, Googlebooks, or Sony.
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You will need to pay to get it fixed. Check out options in link below.
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I have a billing issue. This is a persistent problem. I have a pop up window that says that Adobe has a problem with my payment. I go to my account and everything looks fine. I called before and was told that it was fixed and that will not happen again. Well, it did happen again. I will like to talk with a person in charge of billing. I this became beyond annoying. Please see attached document.
Check your transaction history and see if the payments have been going through ok or not--don't post any specific account details, here, because this is a public forum that anyone can read:
https://creative.adobe.com/#account/plans
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HairyI have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are a UK based team of people, who take personal ownership of your problem.
Once you get a reply, make sure that you are logged into the forum, then click on their name, you will see a screen like this. Click on the link as shown below.
Please do not send them a personal message, as they cannot deal with service issues that way.
For your own security, do not post any personal details, on this forum. That includes any tracking number you are give.
They will respond either by phone or e-mail, when its your turn in the queue.
Please use the tracked e-mail, to reply, not via the forum. Thanks
This is the form you should see when you click on the link. If you do not see this form, then you have selected the wrong link.
When you submit the form, you will receive an enquiry number, so please keep a note of it
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones. -
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I am really in a hurry to know it.
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Hi,
I am in the process of creating a RPG program using Java. I am not very experienced with java, however the problem i am currently facing is something i can't seem to figure out. I would like to draw a simple grid where a character (indicated by a filled circle) moves around this grid collecting items (indicated by a red rectangle). When the character moves on top of the grid with the item, i would like it to disappear. Right now i am not worrying about the fact that the item will reappear after the character moves away again, because sometimes, when the character moves over the item, nothing happens/another item disappears. i have been at this for 4 days and still cannot figure out what is goign on. can somebody please help me? it would be most appreciated.
Thanks
PS if i needed to send you my code, how do i do it?Thank you for replying.
The thing is, I am taking java as a course, and it is necessary for me to start off this way (this is for my summative evaluation). i agree with you on the fact, however, that i should go in small steps. i have been doing that until this point, and my frustration caused me to jump around randomly for an answer. I also think that it may just be a bug, but i have no clue as to how to fix it, as i need to show my teacher at least a part of what i was doing by sometime next week. Here is my code for anybody willing to go through it:
// The "Keys3" class.
import java.applet.*;
import java.awt.*;
import java.awt.Event;
import java.awt.Font;
import java.awt.Color;
import java.applet.AudioClip;
public class Keys3 extends java.applet.Applet
char currkey;
int currx, curry, yint, xint;
int itmval [] = new int [5],
locval [] = new int [5],
tempx [] = new int [5], tempy [] = new int [5],
tot = 0, score = 0;
boolean check = true;
AudioClip bgSound, bgSound2;
AudioClip hit;
private Image offscreenImage;
private Graphics offscreen; //initializing variables for double buffering
public void init () //DONE
bgSound = getAudioClip (getCodeBase (), "sound2_works.au");
hit = getAudioClip (getCodeBase (), "ah_works.au");
if (bgSound != null)
bgSound.loop ();
currx = 162;
curry = 68;
setBackground (Color.white);
for (int count = 0 ; count < 5 ; count++)
itmval [count] = (int) (Math.random () * 5) + 1;
locval [count] = (int) (Math.random () * 25) + 1;
requestFocus ();
public void paint (Graphics g) //DONE
resize (350, 270);
drawgrid (g);
if (check = true)
pickitems (g);
drawitems (g);
g.setColor (Color.darkGray);
g.fillOval (currx, curry, 25, 25);
if (currkey != 0)
g.setColor (Color.darkGray);
g.fillOval (currx, curry, 25, 25);
if (collcheck () != true)
collision (g);
else
drawitems (g);
} // paint method
public void update (Graphics g) //uses the double buffering method to overwrite the original
//screen with another copy to reduce flickering
if (offscreenImage == null)
offscreenImage = createImage (this.getSize ().width, this.getSize ().height);
offscreen = offscreenImage.getGraphics ();
} //what to do if there is no offscreenImage copy of the original screen
//draws the backgroudn colour of the offscreen
offscreen.setColor (getBackground ());
offscreen.fillRect (0, 0, this.getSize ().width, this.getSize ().height);
//draws the foreground colour of the offscreen
offscreen.setColor (getForeground ());
paint (offscreen);
//draws the offscreen image onto the main screen
g.drawImage (offscreenImage, 0, 0, this);
public boolean keyDown (Event evt, int key) //DONE
switch (key)
case Event.DOWN:
curry += 46;
if (curry >= 252)
curry -= 46;
if (hit != null)
hit.play ();
break;
case Event.UP:
curry -= 46;
if (curry <= 0)
curry += 46;
if (hit != null)
hit.play ();
break;
case Event.LEFT:
currx -= 66;
if (currx <= 0)
currx += 66;
if (hit != null)
hit.play ();
break;
case Event.RIGHT:
currx += 66;
if (currx >= 360)
currx -= 66;
if (hit != null)
hit.play ();
break;
default:
currkey = (char) key;
repaint ();
return true;
public boolean collcheck () //DONE
if (((currx == tempx [0]) && (curry == tempy [0])) || ((currx == tempx [1]) && (curry == tempy [1])) || ((currx == tempx [2]) && (curry == tempy [2])) || ((currx == tempx [3]) && (curry == tempy [3])) || ((currx == tempx [4]) && (curry == tempy [4])))
return false;
else
return true;
public void collision (Graphics g)
drawgrid (g);
for (int count = 0 ; count < 5 ; count++)
if ((currx == tempx [count]) && (curry == tempy [count]))
g.setColor (Color.darkGray);
g.fillOval (currx, curry, 25, 25);
else if ((currx != tempx [count]) && (curry != tempy [count]))
g.setColor (Color.red);
g.fillRect (tempx [count], tempy [count], 25, 25);
public void drawitems (Graphics g)
for (int count = 0 ; count < 5 ; count++)
g.setColor (Color.red);
g.fillRect (tempx [count], tempy [count], 25, 25);
public void pickitems (Graphics g)
check = false;
for (int count = 0 ; count < 5 ; count++)
if (locval [count] <= 5)
tempy [count] = 22;
else if (locval [count] <= 10)
tempy [count] = 68;
else if (locval [count] <= 15)
tempy [count] = 114;
else if (locval [count] <= 20)
tempy [count] = 160;
else if (locval [count] <= 25)
tempy [count] = 206; //this determines the y-position of the item to be placed
if (locval [count] % 5 == 0)
tempx [count] = 294;
else if ((locval [count] == 1) || (locval [count] == 6) || (locval [count] == 11) || (locval [count] == 16) || (locval [count] == 21))
tempx [count] = 30;
else if ((locval [count] == 2) || (locval [count] == 7) || (locval [count] == 12) || (locval [count] == 17) || (locval [count] == 22))
tempx [count] = 96;
else if ((locval [count] == 3) || (locval [count] == 8) || (locval [count] == 13) || (locval [count] == 18) || (locval [count] == 23))
tempx [count] = 162;
else if ((locval [count] == 4) || (locval [count] == 9) || (locval [count] == 14) || (locval [count] == 19) || (locval [count] == 24))
tempx [count] = 228;
public void drawgrid (Graphics g) //DONE
g.drawRect (10, 10, 330, 230); //draws the outer rectangular border
int wi = 10; //width of one square on the board
int hi = 10; //height of one square on the board
for (int height = 1 ; height <= 5 ; height++)
for (int row = 1 ; row <= 5 ; row++)
if (((height % 2 == 1) && (row % 2 == 1)) || ((height % 2 == 0) && (row % 2 == 0)))
g.setColor (Color.gray);
g.fillRect (wi, hi, 66, 46);
else /*if (((height % 2 == 0) && (row % 2 == 1)) || ((height % 2 == 0) && (row % 2 == 0)))*/
g.setColor (Color.lightGray);
g.drawRect (wi, hi, 66, 46);
g.setColor (Color.lightGray);
g.drawRect (wi, hi, 66, 46); //drawn twice to make a shadow effect
wi += 66;
wi = 10;
hi += 46;
} //this draws the basic outline of the game screen
} // Keys3 class
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