InDesign CS5 transparency issue

Hello everyone, first time poster so unsure if this is in the correction location
The problem I am having is with transparency in InDesign; Im creating a newsletter, with images from various sources, but an image from photoshop seems to be causing me some grief. Its a normal PSD file of a simple "tick" with a transparent background, placed over a tint block. It looks fine in InDesign, prints out fine to any printer or pdf.
When I sent it off for print, our litho printer, seems to re-print out pdf's to another pdf and sends their pdf back to us to proof (It's been a fair few years since I've worked in the print industry so I don't know if this sort of thing is standard). I'm sending our pdf's to them using the default "print quality" pdf setting from InDesign.
The first image is a section of what we get back and the second is an image is of what we send. I've tried lots of different image settings, pdf settings searched the web. I suspect that this is something to do with re-printing pdf's from a pdf, and maybe something to do with the compression used?
Any help would be appreciated.
Thanks in advance

Thanks for the swift replies!
I've tried the mentioned options and cannot recreate the problem. I guess it's time to look for another printer

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       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
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    Error Code:      0x00000004
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        0x1000 -     0x4ff7 +com.adobe.InDesign (7.0.4.553 - 7040) <495B1B76-6091-6009-EAAD-0F3DDD8D029B> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
        0xa000 -     0xafff +InDesignModel (0) <D054C2C9-F070-A1E1-2D78-BACDC9DCC960> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/InDesignModel.framework/Versions/A/InDesignMod el
        0xe000 -     0xefff +InDesignModelAndUI (0) <770DFBFF-7C31-ECD4-88FE-BCFED53CFC33> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/InDesignModelAndUI.framework/Versions/A/InDesi gnModelAndUI
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    0x16da000 -  0x16f1ff6 +AdobeAFL (1) <CFC0FF78-A748-AC45-2E62-8F20090D911C> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeAFL.framework/Versions/A/AdobeAFL
    0x1702000 -  0x170aff3 +boost_threads (0) <B00C0C9E-7175-B6D2-E58B-7278E0EB8863> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/boost_threads.framework/Versions/1_37/boo st_threads
    0x1714000 -  0x1719ffd +ASLSupportLib.dylib (1) <D4BEF46E-063B-696F-FE83-DD943ABA838A> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/ASLSupportLib.dylib
    0x171e000 -  0x171fff2 +libtbbmalloc.dylib (0) <A1EAB5E4-3F88-5E37-7068-7A35A3EC69DE> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/libtbbmalloc.dylib
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    Thanks for the swift reply Peter.
    I was just about to start uninstalling InDesign when your reply came.
    Solution 1: Clear the SING Datastore folder - didn't work
    Solution 2: Remove the SING component - this worked!
    I'll spend the afternoon doublechecking everything works.
    Thanks Andrew

  • InDesign 5.5: Strange Printing Transparency Issues

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    No problem, Peter. I've included a few shots from various pages (the problem stems to all black boxes placed over images over the 64 page document) on the links below.
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