Install backup won't work because "operating system isn't up to date"

I have two iPhones, one for myself and one for my wife.  My wife's phone was having problems so Apple kindly provided me with a new phone.  When I got it home and tried to install the backup, iTunes wouldn't let me.  It said the operating system wasn't up to date and I would have to set it up as a new phone.  I did this and now my wife's new phone seems to think it is my phone and I don't see any way of installing the backup of her previous phone.
Any ideas?

Restore as new, then restore from the correct backup.

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