Install iwork '05 on a new computer when original computer no longer in use

I would like to use my copy of iwork '05 on another computer. The computer it was originally installed on is no longer in use. Can I do this, and how??? Thanks!

Then you can install iWork '05 on the new computer with a clear conscience. Obviously, the previous install is unusable.

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How to install and authorize cs6 web and design on alternate computer when original computer died ?

The motherboard on my original computer got fried but I could install the hard drive in another computer. How do I reauthorize my cs6 web and design on the new computer as I am not able to deactivate from original computer ?

if you need an activation count reset, contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html
you'll know you need one because you see an error message about exceeding your activation count when trying to activate on your new computer.

I need to install iWork 9 on my new mac that has Pages 5.2 that will not open my older Pages docs. How do I ensure that the 9 will open them instead of the 5.2

I need to install iWork 9 on my new iMac that currently has Pages 5.2 which will not open my older Pages docs. I do not want the 5.2 to interfere with the opening of my docs in the 9. How do I ensure this without removing the 5.2 (that might improve with age)? If I rename the 5.2 for now, will that work? Thank you for any assistance.

Just install iWork '09 and make sure you update it to the latest v4.3:
http://www.freeforum101.com/iworktipsntrick/viewtopic.php?t=432&sid=900df9e8dcfc bd1115e5b275378ea2a1&mforum=iworktipsntrick
You can run both Pages '09 and Pages 5.2 but will need to right click on your files to open them with the right version, because all Pages files have the same file extension: .pages.
Peter

HT1420 How do I deauthorize my computer once it is no longer in use?

How do I deauthorize my computer once it is no longer in use? I got rid of some computers, and didn't deauthorize them first. Any help would be appreciated.

If you've got 5 computers authorised for the account in question, and you need to free up authorizations, I'd do a "Deauthorize All" from one of the computers you have access to, and then reauthorize the computers you have access to.
For instructions, see the following document:
iTunes Store: About authorization and deauthorization

Installing iWork (from disc) to new Mini

I'm trying to install iWork '06 from disc on to my new Mac Mini. I'm using my old iMac as a shared DVD drive, and the Mini can see it, and can see the iWork disc, but when I click on the disc, I get and error that says, "The operation can’t be completed because the original item for “iWork ’06” can’t be found."
What's the workaround here? I installed Logic from discs in this way, so I know the process works. How do I the iWorks to install?
(If Apple would simply let us transfer our retail licenses to the App store, life would be easy. But no...)

ph47 wrote:
iWork '06 will update fine straightaway to '09 once it is installed. I just need to get it installed. Anybody have any useful information or tips?
Time has value. You will likely expend $60 of your personal time trying to arm wrestle with iWork '06, when you could have invested that sum in newly purchased Pages, Numbers, and Keynote from the App Store. And, for a fraction of the time investment.

Can I install IWorks 9 on my new MacBook Pro along with the free version now included ?

I have IWorks 09 for my Mac desktop. I'm purchasing a MacBook Pro shortly and would like to have the same version of IWorks on both PCs. Can I install IWorks 09 on the MacBook which comes with the new version of IWorks pre-installed ? Or, can I delete the free version and install the 09 version ? I'm relatively new to Macs so this is probably a beginner question.

Welcome to Apple Support Communities
New Macs don't come with iWork preinstalled. You have to download it from the Mac App Store.
What you can do is to use Migration Assistant to transfer the files you want, and include Applications, so your iWork apps will be transferred. You will be asked to transfer files from another PC or Mac during the setup of the MacBook Pro.
Then, open the Mac App Store, go to Purchases and download the new iWork applications versions free of charge. By doing this, you will have the old and the new version

How do I reinstall Creative Suite 6 Design Standard on a new computer when the computer repair shop completely destroyed my old computer?

The computer repair shop destroyed my old computer when they attempted to replace the fan. They tell me the motherboard is shot and they are buying me a new computer. I need to know how to reinstall on the new computer the Adobe Creative Suite 6 Design Standard Student and Teacher edition that was loaded on the now broken computer.
Thanks!

Hi Jeff
Thanks for getting back to me. I am not sure if you understood my
situation. What I needed was to contact Adobe customer support so that they
could deactivate the CS6 on my broken computer. The problem I had, and you
might want to address this as part of Adobe customer service moving
forward, is that there is no way to contact customer service for issues
with CS6. The only support option allowed on your website is to post a
question in the Forum.
If you follow the link you sent me to Adobe customer service, and believe
me I did, you will be taken to a page that will ask you for some
information about your product first. Once you go thru the series of
questions and windows, you reach a page that tells you that your only
support option is the Forum. It will literally not allow you to initiate a
chat session!
I finally found that their is a small statement at the bottom of the page
from your company president saying that customer service is important to
him and to let him know how Adobe is doing. By clicking on that link I was
able to send an email and within a few hours a customer service rep named,
Sandeep Singh, responded to me and told me that he had increased my
activation count so that I could reload CS6 on my new computer.
Given that the average computer lasts 3 to 6 years and that Adobe products
are quite expensive, their should be some way for your customers to contact
customer service directly without the need to navigate through a system
designed to make it nearly impossible to contact someone. This kind of
support should be available for at least as long as one might reasonably be
expected to use your product, say 5 years.
In contrast to this difficult experience, I also contacted Microsoft
yesterday for help with transferring software from my broken computer to
the replacement. It was extremely easy! I went to their customer service
site answered a few questions and was presented with the option of either
chatting with a rep or having one call me. I chose call and withing 5
minutes someone called me and helped me with my issue. They even sent me an
email confirming the resolution with a case number.
This process has really made me wonder why Adobe has chosen to offer such
limited and deliberately difficult customer service. I hope these comments
can help you address these issues internally so that Adobe can improve its
customer service experience.
Best,
Steve
On Thu, Oct 9, 2014 at 3:39 PM, Jeff A Wright <[email protected]>

Since installing Mac OS X 10.9.2, when my computer sleeps, it frequently will not wake up, and I have to restart from scratch. Any advice?

Since installing Mac OS X 10.9.2, when my iMac sleeps, it frequently will not wake, and I have to force a computer restart.

Kate Bernard wrote:
The OP said that the computer will not awake from sleep, but did not mention any troulble with WiFi.
Are the troubleshooting steps for fixing a WiFi connection after waking from sleep relevant to a computer that fails to wake up at all?
Perhaps.

How do you authorize a new computer when old computer died

My old computer died today. I am using a new computer and when I try to download from cloud the pop up comes up and says I am not authorized to download. How do I fix that when old computer is not working at all?

If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
(97869)

Sync did not work on new computer and original computer is broken.

I always synced Firefox on my original computer, clicking it once a day on the little menu on the top right, on the sync buttton with my e-mail beside it. I had all options checked (passwords, history, bookmarks, etc). Then, my computer broke, and it is a hard drive problem so it will come back completely erased.
Now, I accessed another computer on Firefox and Sync did not work at all. None of my information was saved, even when I click on Sync.
Both computers are Macs, one running on 10.6.8 and the other (broken) ran on Yosemite. Both had Firefox on the New Sync.
Please and thanks.

This game was designed for Windows 95. Many older games wont run under the NT kernel (under XP and Vista) unless you use emulation such as DOSBox.
You could try setting the game to run in Windows 98 compatibility mode (Right click the games EXE file, choose Properties -> Compatibility Tab).
Otherwise you may need to install Win95/98, and possibly use an older Video Card since the display drivers change so rapidly and drop legacy features not used anymore.

How do I unauthorise an iPod from a computer when said computer is broken

I have an iPod touch which has reached it's limit on the number of computers it can be authorised to. Unfortunately two of the computers are broken beyond repair. How do I unauthorise a device when I cant access the computer?

an iDevice does not count against the five computer limit - only computers do.
you can use the deauthorize all option, then reauthorize those computers you currently use/have access to.
follow the instructions in this support article.

How to play songs on another computer when original files is elsewhere.

Is it possible to just play the songs on my itouch on another computer when connected to itunes? Although, the original mp3 files are all on another computer. I could view all the songs on the music tab when the device is connected but all I get are grayed out text. Would I need another software to do this? Or am I not seeing the hidden option to do so.

I guess you'll have to switch to "manually manage music" to be able to play the music from your ipod when connected to another computer. http://support.apple.com/kb/HT1535
Don't forget to disable autosync before connecting to another computer.

Activating Adobe Acrobat 8 Professional on new computer when old computer died and cannot deactivate

My computer died with acrobat professional 8 installed. When I tried to install and activate acrobat 8 professional on my new computer, it would not activate until I deactivated the software on my old computer. My old computer is completely dead and therefore I cannot deactivate the software. Please advise me.
Leo

Customer service is terrible. They don't give us the tools to help ourselves, so we are FORCED to call their service number. Then we get transferred 3 times, then disconnected - just to have to repeat the process again. Adobe recorded phone messages advises "due to high call volume, estimated wait time is 12 minutes". An HOUR AND A HALF later while still waiting on hold, I get disconnected.
I've tried the customer portal. They CLOSED my case without resloving anything or even commenting!
Where is Adobe's accountability? They don't mind charging high prices for their products, and they certainly wouldn't accept me telling them they'll have to call my 800# and wait on hold in order to get their payment. But once we purchase their products we are a prisoner of this process. There is no web interface to deactivate products. Hard drive crashes do not permit the manual deactivation on our end.
Adobe needs to either answer their phone without disconnecting me, answer their case number number without closing it for no reason, or give us - the customer - the tools to deactivate our own products. If activation can be done over the internet upon installation - then deactivation can't be much more difficult.
I honestly can't imagine how it can be legal to sell a product then cripple an owner from using it.

Just installed iWork 08 on my new Macbook Air (Mavericks) - writing 'invisibly' in Pages

Hi All
I've just installed iWork08 but when I try and type something in Pages, it's as though I've written it in invisible ink. I have to highlight the whole page to see what I've just written (it comes up as a mauve colour).
Does anyone have any ideas how i can correct this. I'm a teacher and I have 5 years worth of Pages documents I need to keep accessing and working with. A friend had major compatibility problems with the new iWork app and working with old documents, so I'm trying to avoid that and would be happy to just keep working with my old version of Pages if I could read what I've written.
Probably a simple solution, I just don't know what it is.
Thanks in advance

Thank you for the reply Peter
I've just downloaded the update from the link you posted in that thread, but am unable to open it.
i get this message
“Pages_303.pkg” can’t be opened because it is from an unidentified developer.
Any ideas?
thanks again

Synching to new computer when old computer is dead...

I'm sure it's been asked before, but I can't find the answer.
I had all my music on one machine, and about 95% was from CD. About 5% was purchased from iTunes. This machine was a macbook, and the hard drive crashed last week.
I've installed a new hard drive.
1- Can I move the music off my iPod to the new hard drive? Or just the iTunes music?
2- I can't deauthorize the old hard drive, because it's dead.
Outside of ripping all my CDs again (which took me months), how can I get my music off my ipod on to my new machine.
And yes, some of it is backed-up, but the stuff I finished over the last 6 weeks is not.
Thanks

*1- Can I move the music off my iPod to the new hard drive? Or just the iTunes music?*
Connect your iPod to your computer. If it is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default. Check the "manually manage music and videos" box in Summary then press the Apply button: Managing content manually on iPod
Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. If you have any iTunes Music Store purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod to a computer
The transfer of content from other sources such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve music files and playlists from your iPod. I use Senuti but have a look at the web pages and documentation for the others too, you'll find that they have varying degrees of functionality and some will transfer movies, videos, photos and games as well. This is just a small selection of what's available, you can read reviews of some of them here: Wired News - Rescue Your Stranded Tunes
Senuti Mac Only
PodView Mac Only
PodWorks Mac Only
iPodDisk PPC Mac Only (experimental version available for Intel Macs)
iRepo Mac & Windows
iPodRip Mac & Windows
YamiPod Mac & Windows
Music Rescue Mac & Windows
iPodCopy Mac & Windows
There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available at this link: Two-way Street: Moving Music Off the iPod
Keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync.
*2- I can't deauthorize the old hard drive, because it's dead.*
You can't deauthorise a 'dead' installation or a computer you no longer have access to on it's own. However once you reach the limit of 5 authorisations you have the option once a year to deauthorise them all in one go and start over: About iTunes Music Store Authorisation and Deauthorisation

Install iwork '05 on a new computer when original computer no longer in use

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