Install program help needed

I am trying to install a software program on my destop computer, I am the administrator, running 7 Home Premium, 64 bit, I downloaded the program but when I try to install "Installer failed to initialize".  I turned off the antivirus program, that did not help.  I contacted Adobe for help, I did what they said, turn off antivirus, redownload,tried to install and again "Installer failed to initialize".  Any ideas as to what I can do?

When requesting help you should always include the make/model (i.e. p6-xxxx) of the computer and/or monitor. This information is necessary for us to review the specifications of them.
What is the program?  I presume that it is an Adobe product.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
++++++++++++++++++
**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee.

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    Message was edited by: compwizz

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