Installed FSCM 9.2 Demo w/ tools 8.53 on OEL 6, Oracle DB, Booted Web/App/Prcs ok, but error "Authorization Error -- Contact your Security AdministratorAuthorization" on page

Question

Installed FSCM 9.2 Demo w/ tools 8.53 on OEL 6, Oracle DB, Booted Web/App/Prcs ok, but error "Authorization Error -- Contact your Security Administrator" on page. Has anyone encounter this issue. I have done most of the usual troubleshooting already.

Answer 1

Hi,
Roles linked to users are stored table psroleuser.
When I run following sql statement in my FSCM 9.2 demo env for user VP1, it returns 95 roles.
select * from psroleuser where roleuser = 'VP1';
And my environment is a ootb demo installation.
Here is an export of my config that you can try to load in your env, but something has definitely gone wrong for your env.
For a list of PeopleTools Security tables have a look at following blog
PeopleTools Security - PeopleSoft Wiki
REM INSERTING into psroleuser
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','ADS Designer','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','PTF Administrator','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','PTF Editor','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','PTF User','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','Search Query Administrator','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','PeopleTools','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','Catalog Partner','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','CC_ADMINISTRATOR','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','CC_USER_PO','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','CC_USER_REQ','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','CLAIMS_MGR','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','CLERK','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','XMLP Power User','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','VMI Manager','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','XMLP Report Developer','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','SP_EXPENSE_APPROVER','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','SP_INV_APPROVER','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','EOEN_USER','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','ePro Buyer','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','ePro Admin','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','Search Administrator','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','Search Developer','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','Search Server','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','IT Asset Manager','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','ITEMLOAD_CONTACT','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','MANAGER','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','PAPP_USER','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','PBM User','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','PeopleSoft User','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','EMPLOYEE','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','Employee North America','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','Ent Utilities Administrator','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','EOPP_USER','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','Event Buyer','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','Event Seller','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','Forecaster','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','Grants Super User','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','EX_EMPLOYEE','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','MIN Adminstrator','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','Connected Queries Developer','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','PeopleSoft Administrator','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','Integration Administrator','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','Supplier Contract Interested','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','Supplier-Application Admin','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','UPG_ALLPNLS','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','UPG_APPSRVR','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','VICE PRESIDENT','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','System Administrator','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','Treasurer','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','EOTF_ADMIN','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','ProcessSchedulerAdmin','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','Project Owner','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','Grants Workflow By Pass','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','Inventory Policy Planner','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','CONSUMER','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','DEALING MANAGER','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','PivotGridAdmin','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','PTLT_IMPLEMENTER','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','PTLT_INTERNAL_APPS','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','Translation Utilities','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','ADMINISTRATOR','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','AM_SS_ACCOUNTING_CLERK','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','PTLT_PROJECT_MGR','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','RE_ADMIN','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','Security Administrator','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','SETTLEMENT_MGR','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','SP_ADMINISTRATOR','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','SP_APPROVER','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','SP_COORDINATOR','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','SP_EXECUTIVE','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','RE_SUPER','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','EOTL_Admin','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','SP_INVOICE_MANAGER','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','SP_PLOG_APPROVER','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','SP_PROVIDER','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','SP_PROVIDER_CONTACT','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','SP_REQUESTER','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','SP_TIME_APPROVER','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','SP_WO_APPROVER','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','SUPERVISOR','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','Supplier Contrct Administrator','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','Demand Planner','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','Employee','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','Plan Approver','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','Portal Administrator','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','ReportSuperUser','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','AM_SS_MANAGER','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','App Developer','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','BAM Administrator','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','BANK MANAGER','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','Budget Approver','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','Call Center Agent','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','Call Center Specialist','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','Cash Manager','N');
Insert into psroleuser (ROLEUSER,ROLENAME,DYNAMIC_SW) values ('VP1','Catalog Administrator','N');