Installed RAM not appearing in Riser A

Hello! My first MAC. First RAM install. Simple enough. Unfortunately, no RAM is showing up on the top riser A. I have the factory installed RAM installed on A, as well as 2 x 2GB RAM from OWC. Seems like it sees the lower Riser, but not the upper. Any thoughts? What should my next step be?
Thanks for your help.

Ram is to be installed as follows:
Riser A: Slot 1 and Slot 2: 2x 2GB RAM from OWC
Riser B: Slot 1 and Slot 2: (Apple installed RAM)
The pairs do not span the two Risers. The pairs stay on the risers as follows:
A1/A2, A3/A4, etc.

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> An associate suggested that sometimes Flash doesn't like
the names to be
> non-standard; in other words, it doesn't like "Heavy",
but prefers "Bold", etc.
> This seems to support the fonts not being displayed in
the Flash font menu, as
> they are AvenirLTStd-Heavy.otf,
AvenirLTStd-HeavyOblique.otf,
> AvenirLTStd-LightOblique.otf and
AvenirLTStd-Oblique.otf. The only two being
> displayed in the font menu are AvenirLTStd-Roman.otf and
AvenirLTStd-Light.otf
> ("Roman" and "Light" are pretty traditional names).
> I've tried renaming the fonts to "Bold" and "italic",
etc., but Windows still
> sees the original names. I've tried opening the fonts in
Notepad and changing
> all references (for example, all "Heavy" to "bold"), but
saving the font file
> (even if I add and remove a space) makes it unreadable
as a font (security
> issues, I think).
> One reason I think it's a naming issue, is I did try
renaming Heavy to Roman,
> and installed it, and Flash saw it as Roman, but it had
the Heavy
> characteristic. This work-around doesn't work, however,
as I need Roman, too
> (and renaming it Roman2 doesn't work).
> Is there any solution for this? I need access to all of
the Avenir font
> family, as it's for a branded project that uses Avenir
specifically.
> Oh, and last but not least, I have the fonts installed
on my Mac, and Flash 8
> and CS3 both see all the fonts, no problem.
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Best Regards
Urami
"Never play Leap-Frog with a Unicorn."
<urami>
If you want to mail me - DO NOT LAUGH AT MY ADDRESS
</urami>

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