Installing Photoshop CS5 Ext. on Windows 8
I purchased a new laptop with Windows 8 on it, and I want to install my student copy of Photoshop Extended CS5 on it. When I inserted the Photoshop CD, nothing happened. I would like to know how to properly install my copy of Photoshop on Windows 8.
Hi Bella1998,
Please go to My Computer and Right click on CD Drive and click Open. From there you can run the setup. If that doesnt work then please copy the content of the Disc on your Desktop and then try to install.
Regards,
Abhijit
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2015-01-13 00:33:25 [15844] AMT: START SESSION, library version 3.0.0.64,3.0
2015-01-13 00:33:25 [15844] AMT: Initializing C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\
2015-01-13 00:33:25 [15844] AMT: Adobe License Manager version 3.2 (build 64.0) RELEASE
2015-01-13 00:33:25 [15844] AMT: Virtualization Turned off
2015-01-13 00:33:25 [15844] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\adobe_caps.dll
2015-01-13 00:33:25 [15844] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\adobe_caps.dll
2015-01-13 00:33:25 [15844] PCDService: PCD Service in threaded mode
2015-01-13 00:33:25 [15844] performance: AMTPreObtainProductLicense took 100.920700 ms
2015-01-13 00:33:25 [15844] PCD thread: PCD thread started
2015-01-13 00:33:26 [15844] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Adobe_OOBE_Launcher.dll
2015-01-13 00:33:26 [15844] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Adobe_OOBE_Launcher.dll
2015-01-13 00:33:26 [15844] AMT: App Product Locale [0] = en_US
2015-01-13 00:33:26 [15844] config: Loading configuration for C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT\application.xml
2015-01-13 00:33:26 [15844] config: Found payload code {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
2015-01-13 00:33:26 [15844] PCDService: found driver code {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-13 00:33:26 [15844] config: config: Host app was installed, using installed license configuration.
2015-01-13 00:33:26 [15844] PCDService: No value for key [FLMap] in hive [Photoshop-CS5-Win-GM{|}ALL] in cache.
2015-01-13 00:33:26 [15844] config: Setting current license to the driver at startup because no mapping was found.
2015-01-13 00:33:26 [15844] config: Setting current license to Photoshop-CS5-Win-GM [ALL]
2015-01-13 00:33:26 [15844] config: payload code: {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
2015-01-13 00:33:26 [15844] config: driver payload code: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-13 00:33:26 [15844] config: driver licensing code: Photoshop-CS5-Win-GM
2015-01-13 00:33:26 [15844] config: current licensing code: Photoshop-CS5-Win-GM
2015-01-13 00:33:26 [15844] config: current locale code: ALL
2015-01-13 00:33:26 [15844] config: Done loading configuration
2015-01-13 00:33:26 [15844] AMT: Locale from PCD [0] = en_US
2015-01-13 00:33:26 [15844] AMT: Reordered Installed App Product Locale [0] = en_US
2015-01-13 00:33:26 [15844] config: Setting insalled locales
2015-01-13 00:33:26 [15844] config: Changing locale to "en_US" because old locale "" is not in the new list of installed languages
2015-01-13 00:33:26 [15844] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\asneu.dll
2015-01-13 00:33:26 [15844] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\asneu.dll
2015-01-13 00:33:26 [15844] AMT: config: Finding license info for payload: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-13 00:33:26 [15844] AMT: config: PayloadCode: {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
2015-01-13 00:33:26 [15844] AMT: config: Driver PayloadCode: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-13 00:33:26 [15844] AMT: config: Installed LicensingCode: Photoshop-CS5-Win-GM
2015-01-13 00:33:26 [15844] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [BridgeTalkCode] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [EULA] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [Registration] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [Registration] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [Updates] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [SuiteFeatureCount] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-13 00:33:26 [15844] AMT: Application can be serialized (sif file found).
2015-01-13 00:33:26 [15844] config: Setting current license to Photoshop-CS5-Win-GM [en_US]
2015-01-13 00:33:26 [15844] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-13 00:33:26 [15844] AMT: Subsequent launch (serial [92628834335913950388]).
2015-01-13 00:33:26 [15844] AMT: Application state initialized. Obtaining Product License.
2015-01-13 00:33:26 [15844] AMT: Obtaining client features from cache.
2015-01-13 00:33:26 [15844] AMT: Obtaining client product info from cache.
2015-01-13 00:33:26 [15844] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-13 00:33:26 [15844] AMT: Running in PROV_APP
2015-01-13 00:33:26 [15844] PCDService: No value for key [EULADelay] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [EULADelay] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:26 [15844] PCDService: No value for key [MediaTag] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:26 [15844] config: No media tag found for payload {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-13 00:33:26 [15844] config: Using default media policy RET
2015-01-13 00:33:26 [15844] uiswitch: EULA has already been accepted.
2015-01-13 00:33:26 [15844] AMT: This is a subsequent launch. Deferring services.
2015-01-13 00:33:26 [15844] performance: AMTObtainProductLicense took 228.702499 ms
2015-01-13 00:33:48 [15844] AMT: Pre-Validating Product License.
2015-01-13 00:33:48 [15844] AMT: Services not yet loaded in this session.
2015-01-13 00:33:48 [15844] AMT: Loading services in background to get ready for Validate call.
2015-01-13 00:33:48 [15844] AMT: Spawning background thread to load services.
2015-01-13 00:33:48 [15844] performance: AMTPreValidateProductLicense took 10.070942 ms
2015-01-13 00:33:48 [15844] AMT: Starting work on prevalidate thread.
2015-01-13 00:33:48 [15844] AMT: AMT: PreValidating Product License.
2015-01-13 00:33:48 [15844] AMT: Launch Workflow not yet done in this session.
2015-01-13 00:33:48 [15844] AMT: Starting Background Subsequent Launch Workflow
2015-01-13 00:33:48 [15844] AMT: Starting ALM workflow.
2015-01-13 00:33:48 [15844] AMT: Initializing ALM for serialized activation.
2015-01-13 00:33:48 [15844] ALMService: Initializing as licensed app
2015-01-13 00:33:48 [15844] ALM: _info_: Start ALM 3.2 Release (build 3.2.64.0)
2015-01-13 00:33:48 [15844] SLCoreService: Starting up SLCore 1.0 Release (build 1.0.13.199023).
2015-01-13 00:33:48 [15844] SLCoreService: Service construction took 0.1 ms and succeed.
2015-01-13 00:33:48 [15844] ALM: _info_: LEID passed Photoshop-CS5-Win-GM is used to configure SLCore = 0
2015-01-13 00:33:48 [15844] ALM: _info_: Host app is Licensable App
2015-01-13 00:33:48 [15844] PCDService: No value for key [Photoshop-CS5-Win-GM{|}6] in hive [SSC-CS5-LE-Dominance] in master.
2015-01-13 00:33:48 [15844] ALM: _info_: Found LEID Photoshop-CS5-Win-GM with AMT Path C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT
2015-01-13 00:33:48 [15844] ALM: _info_: Found LEID DesignSuiteStandard-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuiteStandard-CS5-Win-GM
2015-01-13 00:33:48 [15844] ALM: _info_: Found LEID WebSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\WebSuitePremium-CS5-Win-GM
2015-01-13 00:33:48 [15844] ALM: _info_: Found LEID DesignSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuitePremium-CS5-Win-GM
2015-01-13 00:33:48 [15844] ALM: _info_: Found LEID VideoSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\VideoSuitePremium-CS5-Win-GM
2015-01-13 00:33:48 [15844] ALM: _info_: Found LEID MasterCollection-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\MasterCollection-CS5-Win-GM
2015-01-13 00:33:48 [15844] ALM: _info_: Found LEID ELearningSuite-ES2-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\ELearningSuite-ES2-Win-GM
2015-01-13 00:33:48 [15844] PCDService: No value for key [MediaTag] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:48 [15844] config: No media tag found for payload {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-13 00:33:48 [15844] config: Using default media policy RET
2015-01-13 00:33:48 [15844] ALM: _info_: MediaTagPolicy is RET
2015-01-13 00:33:48 [15844] ALM: _info_: Canonical LEID is Photoshop-CS5-Win-GM
2015-01-13 00:33:48 [15844] ALM: _info_: Driver LEID is Photoshop-CS5-Win-GM
2015-01-13 00:33:48 [15844] PCDService: No value for key [926287090233530048226122] in hive [RejectedSNDomain_CS5] in cache.
2015-01-13 00:33:48 [15844] SLCoreService: Reading product config [C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT\SLConfig.xml]
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2015-01-13 00:33:48 [15844] ALM: _info_: Set Running Locale to en_US
2015-01-13 00:33:48 [15844] ALM: _time_: (func: ALM_Initialize, duration: 0.062 sec)
2015-01-13 00:33:48 [15844] AMT: Performing ALM silent license verification.
2015-01-13 00:33:48 [15844] PCDService: No value for key [EncryptedSerial] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in cache.
2015-01-13 00:33:48 [15844] PCDService: No value for key [Serial] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in cache.
2015-01-13 00:33:48 [15844] config: No pre-serial number found in {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-13 00:33:48 [15844] PCDService: No value for key [PSN] in hive [Photoshop-CS5-Win-GM{|}en_US] in cache.
2015-01-13 00:33:48 [15844] config: No en_US provisional serial number found in Photoshop-CS5-Win-GM
2015-01-13 00:33:48 [15844] PCDService: No value for key [PSN] in hive [Photoshop-CS5-Win-GM{|}ALL] in cache.
2015-01-13 00:33:48 [15844] config: No ALL provisional serial number found in Photoshop-CS5-Win-GM
2015-01-13 00:33:48 [15844] ALM: _info_: Validate license at Post-Chrome time, running locale is en_US
2015-01-13 00:33:48 [15844] ALM: _info_: Searching license for locale en_US ...
2015-01-13 00:33:48 [15844] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-13 00:33:48 [15844] ALM: _info_: Found existing serialization under LEID Photoshop-CS5-Win-GM, the serial number locale is en_US
2015-01-13 00:33:48 [15844] ALM: _info_: This is the running locale, stop the search
2015-01-13 00:33:48 [15844] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-13 00:33:48 [15844] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-13 00:33:48 [15844] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-13 00:33:48 [15844] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-13 00:33:48 [15844] config: Setting current license to Photoshop-CS5-Win-GM [en_US]
2015-01-13 00:33:48 [15844] SLCoreService: Syncing to license store...
2015-01-13 00:33:48 [15844] SLCoreService: Found server mkey.
2015-01-13 00:33:48 [15844] SLCoreService: Loading license references...
2015-01-13 00:33:48 [15844] SLCoreService: Found 2 license file(s)
2015-01-13 00:33:48 [15844] SLCoreService: Parsing license file [194952429.lic] succeed.
2015-01-13 00:33:48 [15844] SLCoreService: Parsing license file [219666445.lic] succeed.
2015-01-13 00:33:48 [15844] SLCoreService: License store synchronization took 87.0 ms and succeed.
2015-01-13 00:33:48 [15844] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-01-13 00:33:48 [15844] PCDService: No value for key [PDApp_WF] in hive [Photoshop-CS5-Win-GM] in cache.
2015-01-13 00:33:48 [15844] SLCoreService: Feature ALM_PhotoshopCS5XSGM_12.0 is enabled.
2015-01-13 00:33:48 [15844] SLCoreService: Feature Bridge_Base_4.0 is enabled.
2015-01-13 00:33:48 [15844] SLCoreService: Feature Bridge_CameraRaw_4.0 is enabled.
2015-01-13 00:33:48 [15844] SLCoreService: Feature Bridge_MiniBridge_1.0 is enabled.
2015-01-13 00:33:48 [15844] SLCoreService: Feature MobileCenter_Base_3.0 is enabled.
2015-01-13 00:33:48 [15844] SLCoreService: Feature Photoshop_12.0 is enabled.
2015-01-13 00:33:48 [15844] SLCoreService: Feature Photoshop_Base_12.0 is enabled.
2015-01-13 00:33:48 [15844] SLCoreService: Feature Photoshop_Premium_12.0 is enabled.
2015-01-13 00:33:48 [15844] PCDService: No value for key [ALM_Info_S1] in hive [Photoshop-CS5-Win-GM{|}en_US] in cache.
2015-01-13 00:33:48 [15844] PCDService: No value for key [ADOBEID] in hive [926288343359139503880822] in cache.
2015-01-13 00:33:48 [15844] ALM: _info_: Performing Block Check
2015-01-13 00:33:48 [15844] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-01-13 00:33:48 [15844] ALM: _info_: Block Check ByPassed
2015-01-13 00:33:48 [15844] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-01-13 00:33:48 [15844] ALM: _time_: (func: ALM_License_SilentValidate, duration: 0.125 sec)
2015-01-13 00:33:48 [15844] ALM: _info_: ALM_License_SilentValidate return license status: Valid And Activated
2015-01-13 00:33:48 [15844] AMT: License check shows serialized product is already activated.
2015-01-13 00:33:48 [15844] ALM: _info_: Entered ALM_NeedANAG
2015-01-13 00:33:48 [15844] PCDService: No value for key [ADOBEID] in hive [926288343359139503880822] in cache.
2015-01-13 00:33:48 [15844] PCDService: No value for key [ClaimStatus] in hive [926288343359139503880822] in cache.
2015-01-13 00:33:48 [15844] ALM: _info_: Exiting ALM_NeedANAG
2015-01-13 00:33:48 [15844] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:48 [15844] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-13 00:33:48 [15844] PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:48 [15844] PCDService: No value for key [Updates] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-13 00:33:48 [15844] AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2015-01-13 00:33:48 [15844] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\updaternotifications.dll
2015-01-13 00:33:48 [15844] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\updaternotifications.dll
2015-01-13 00:33:48 [15844] AUMService: IsUpdaterEnabled call
2015-01-13 00:33:49 [15844] AUMService: IsUpdaterEnabled call succeeded
2015-01-13 00:33:49 [15844] ALM: _info_: Deactivation menu is enabled
2015-01-13 00:33:49 [15844] PCDService: No value for key [ADOBEID] in hive [926288343359139503880822] in cache.
2015-01-13 00:33:49 [15844] AMT: Completed Launch Workflow successfully.
2015-01-13 00:33:49 [15844] AMT: Calling AUM API to create scheduler entry to be used by updater.
2015-01-13 00:33:49 [15844] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:49 [15844] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-13 00:33:49 [15844] PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-13 00:33:49 [15844] PCDService: No value for key [Updates] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-13 00:33:49 [15844] AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2015-01-13 00:33:49 [15844] AUMService: IsUpdaterEnabled call
2015-01-13 00:33:49 [15844] AUMService: IsUpdaterEnabled call succeeded
2015-01-13 00:33:49 [15844] AUMService: Get LEID xml call
2015-01-13 00:33:49 [15844] AUMService: Get LEID XML call succeeded
2015-01-13 00:33:49 [15844] AMT: AUM GetLEID called with status =0.
2015-01-13 00:33:49 [15844] AMT: Checking client features against cache.
2015-01-13 00:33:49 [15844] AMT: Feature AMT_ALLOW_DRAGDROP_INSTALL 3.0 is unlicensed (was unlicensed).
2015-01-13 00:33:49 [15844] AMT: Feature AMT_REQUEST_NO_TAMPERPROOFING 3.3 is unlicensed (was unlicensed).
2015-01-13 00:33:49 [15844] AMT: Feature Photoshop_Premium 12.0 is licensed (was licensed).
2015-01-13 00:33:49 [15844] AMT: Feature Photoshop_Base 12.0 is licensed (was licensed).
2015-01-13 00:33:49 [15844] AMT: Feature Bridge_Base 4.0 is licensed (was licensed).
2015-01-13 00:33:49 [15844] AMT: Feature Bridge_CameraRaw 4.0 is licensed (was licensed).
2015-01-13 00:33:49 [15844] AMT: Feature MobileCenter_Base 3.0 is licensed (was licensed).
2015-01-13 00:33:49 [15844] AMT: Validating client product info against cache.
2015-01-13 00:33:49 [15844] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-13 00:33:49 [15844] AMT: Starting Data Collection for SWTag_Init()
2015-01-13 00:33:49 [15844] AMT: DoISOTagging() productCanonicalLEID = Photoshop-CS5-Win-GM;outMappedLEID = Photoshop-CS5-Win-GM, unused = Photoshop-CS5-Win-GM
2015-01-13 00:33:49 [15844] AMT: DoISOTagging() productPayloadCode = {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84};driverPayloadCode = {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-13 00:33:49 [15844] AMT: SWTag_Init() Tags Arguments Adobe Photoshop CS5 Extended; Photoshop-CS5-Win-GM; en_US
2015-01-13 00:33:49 [15844] AMT: DoISOTagging() License Status = activated
2015-01-13 00:33:49 [15844] AMT: DoISOTagging() Tags 926288343359139503880822; 12.0; RETAIL
2015-01-13 00:33:49 [15844] AMT: DoISOTagging() Product Version 12; 0
2015-01-13 00:33:49 [15844] AMT: AMT: Product License PreValidated.
2015-01-13 00:33:49 [15844] AMT: Prevalidate indicates license is good and no UI required.
2015-01-13 00:33:49 [15844] performance: PreValidate thread took 338.171326 ms
2015-01-13 00:33:49 [15844] AMT: PlugPlug : AdobeId has not been created
2015-01-13 00:33:49 [15844] AMT: PlugPlug : Can Go Online returned as true
2015-01-13 00:33:49 [15844] performance: AMTPlugPlugRequest took 50.706043 ms
2015-01-13 00:33:49 [15844] performance: AMTPlugPlugRequest took 2.886364 ms
2015-01-13 00:33:49 [15844] performance: AMTPlugPlugRequest took 3.112712 ms
2015-01-13 00:33:49 [15844] performance: AMTPlugPlugRequest took 2.741173 ms
2015-01-13 00:33:49 [15844] performance: AMTPlugPlugRequest took 2.755555 ms
2015-01-18 21:41:15 [24952] AMT: START SESSION, library version 3.0.0.64,3.0
2015-01-18 21:41:15 [24952] AMT: Initializing C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\
2015-01-18 21:41:15 [24952] AMT: Adobe License Manager version 3.2 (build 64.0) RELEASE
2015-01-18 21:41:15 [24952] AMT: Virtualization Turned off
2015-01-18 21:41:15 [24952] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\adobe_caps.dll
2015-01-18 21:41:15 [24952] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\adobe_caps.dll
2015-01-18 21:41:15 [24952] PCDService: PCD Service in threaded mode
2015-01-18 21:41:15 [24952] performance: AMTPreObtainProductLicense took 59.506001 ms
2015-01-18 21:41:15 [24952] PCD thread: PCD thread started
2015-01-18 21:41:15 [24952] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Adobe_OOBE_Launcher.dll
2015-01-18 21:41:15 [24952] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Adobe_OOBE_Launcher.dll
2015-01-18 21:41:15 [24952] AMT: App Product Locale [0] = en_US
2015-01-18 21:41:15 [24952] config: Loading configuration for C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT\application.xml
2015-01-18 21:41:15 [24952] config: Found payload code {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
2015-01-18 21:41:15 [24952] PCDService: found driver code {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-18 21:41:15 [24952] config: config: Host app was installed, using installed license configuration.
2015-01-18 21:41:15 [24952] PCDService: No value for key [FLMap] in hive [Photoshop-CS5-Win-GM{|}ALL] in cache.
2015-01-18 21:41:15 [24952] config: Setting current license to the driver at startup because no mapping was found.
2015-01-18 21:41:15 [24952] config: Setting current license to Photoshop-CS5-Win-GM [ALL]
2015-01-18 21:41:15 [24952] config: payload code: {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
2015-01-18 21:41:15 [24952] config: driver payload code: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-18 21:41:15 [24952] config: driver licensing code: Photoshop-CS5-Win-GM
2015-01-18 21:41:15 [24952] config: current licensing code: Photoshop-CS5-Win-GM
2015-01-18 21:41:15 [24952] config: current locale code: ALL
2015-01-18 21:41:15 [24952] config: Done loading configuration
2015-01-18 21:41:15 [24952] AMT: Locale from PCD [0] = en_US
2015-01-18 21:41:15 [24952] AMT: Reordered Installed App Product Locale [0] = en_US
2015-01-18 21:41:15 [24952] config: Setting insalled locales
2015-01-18 21:41:15 [24952] config: Changing locale to "en_US" because old locale "" is not in the new list of installed languages
2015-01-18 21:41:15 [24952] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\asneu.dll
2015-01-18 21:41:15 [24952] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\asneu.dll
2015-01-18 21:41:15 [24952] AMT: config: Finding license info for payload: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-18 21:41:15 [24952] AMT: config: PayloadCode: {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
2015-01-18 21:41:15 [24952] AMT: config: Driver PayloadCode: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-18 21:41:15 [24952] AMT: config: Installed LicensingCode: Photoshop-CS5-Win-GM
2015-01-18 21:41:15 [24952] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [BridgeTalkCode] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [EULA] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [Registration] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [Registration] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [Updates] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [SuiteFeatureCount] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-18 21:41:15 [24952] AMT: Application can be serialized (sif file found).
2015-01-18 21:41:15 [24952] config: Setting current license to Photoshop-CS5-Win-GM [en_US]
2015-01-18 21:41:15 [24952] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-18 21:41:15 [24952] AMT: Subsequent launch (serial [92628834335913950388]).
2015-01-18 21:41:15 [24952] AMT: Application state initialized. Obtaining Product License.
2015-01-18 21:41:15 [24952] AMT: Obtaining client features from cache.
2015-01-18 21:41:15 [24952] AMT: Obtaining client product info from cache.
2015-01-18 21:41:15 [24952] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-18 21:41:15 [24952] AMT: Running in PROV_APP
2015-01-18 21:41:15 [24952] PCDService: No value for key [EULADelay] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [EULADelay] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:15 [24952] PCDService: No value for key [MediaTag] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:15 [24952] config: No media tag found for payload {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-18 21:41:15 [24952] config: Using default media policy RET
2015-01-18 21:41:15 [24952] uiswitch: EULA has already been accepted.
2015-01-18 21:41:15 [24952] AMT: This is a subsequent launch. Deferring services.
2015-01-18 21:41:15 [24952] performance: AMTObtainProductLicense took 204.568893 ms
2015-01-18 21:41:42 [24952] AMT: Pre-Validating Product License.
2015-01-18 21:41:42 [24952] AMT: Services not yet loaded in this session.
2015-01-18 21:41:42 [24952] AMT: Loading services in background to get ready for Validate call.
2015-01-18 21:41:42 [24952] AMT: Spawning background thread to load services.
2015-01-18 21:41:42 [24952] performance: AMTPreValidateProductLicense took 0.469805 ms
2015-01-18 21:41:42 [24952] AMT: Starting work on prevalidate thread.
2015-01-18 21:41:42 [24952] AMT: AMT: PreValidating Product License.
2015-01-18 21:41:42 [24952] AMT: Launch Workflow not yet done in this session.
2015-01-18 21:41:42 [24952] AMT: Starting Background Subsequent Launch Workflow
2015-01-18 21:41:42 [24952] AMT: Starting ALM workflow.
2015-01-18 21:41:42 [24952] AMT: Initializing ALM for serialized activation.
2015-01-18 21:41:42 [24952] ALMService: Initializing as licensed app
2015-01-18 21:41:42 [24952] ALM: _info_: Start ALM 3.2 Release (build 3.2.64.0)
2015-01-18 21:41:42 [24952] SLCoreService: Starting up SLCore 1.0 Release (build 1.0.13.199023).
2015-01-18 21:41:42 [24952] SLCoreService: Service construction took 0.1 ms and succeed.
2015-01-18 21:41:42 [24952] ALM: _info_: LEID passed Photoshop-CS5-Win-GM is used to configure SLCore = 0
2015-01-18 21:41:42 [24952] ALM: _info_: Host app is Licensable App
2015-01-18 21:41:42 [24952] PCDService: No value for key [Photoshop-CS5-Win-GM{|}6] in hive [SSC-CS5-LE-Dominance] in master.
2015-01-18 21:41:42 [24952] ALM: _info_: Found LEID Photoshop-CS5-Win-GM with AMT Path C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT
2015-01-18 21:41:42 [24952] ALM: _info_: Found LEID DesignSuiteStandard-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuiteStandard-CS5-Win-GM
2015-01-18 21:41:42 [24952] ALM: _info_: Found LEID WebSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\WebSuitePremium-CS5-Win-GM
2015-01-18 21:41:42 [24952] ALM: _info_: Found LEID DesignSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuitePremium-CS5-Win-GM
2015-01-18 21:41:42 [24952] ALM: _info_: Found LEID VideoSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\VideoSuitePremium-CS5-Win-GM
2015-01-18 21:41:42 [24952] ALM: _info_: Found LEID MasterCollection-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\MasterCollection-CS5-Win-GM
2015-01-18 21:41:42 [24952] ALM: _info_: Found LEID ELearningSuite-ES2-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\ELearningSuite-ES2-Win-GM
2015-01-18 21:41:42 [24952] PCDService: No value for key [MediaTag] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:42 [24952] config: No media tag found for payload {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-18 21:41:42 [24952] config: Using default media policy RET
2015-01-18 21:41:42 [24952] ALM: _info_: MediaTagPolicy is RET
2015-01-18 21:41:42 [24952] ALM: _info_: Canonical LEID is Photoshop-CS5-Win-GM
2015-01-18 21:41:42 [24952] ALM: _info_: Driver LEID is Photoshop-CS5-Win-GM
2015-01-18 21:41:42 [24952] PCDService: No value for key [926287090233530048226122] in hive [RejectedSNDomain_CS5] in cache.
2015-01-18 21:41:42 [24952] SLCoreService: Reading product config [C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT\SLConfig.xml]
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2015-01-18 21:41:42 [24952] ALM: _info_: Set Running Locale to en_US
2015-01-18 21:41:42 [24952] ALM: _time_: (func: ALM_Initialize, duration: 0.078 sec)
2015-01-18 21:41:42 [24952] AMT: Performing ALM silent license verification.
2015-01-18 21:41:42 [24952] PCDService: No value for key [EncryptedSerial] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in cache.
2015-01-18 21:41:42 [24952] PCDService: No value for key [Serial] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in cache.
2015-01-18 21:41:42 [24952] config: No pre-serial number found in {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-18 21:41:42 [24952] PCDService: No value for key [PSN] in hive [Photoshop-CS5-Win-GM{|}en_US] in cache.
2015-01-18 21:41:42 [24952] config: No en_US provisional serial number found in Photoshop-CS5-Win-GM
2015-01-18 21:41:42 [24952] PCDService: No value for key [PSN] in hive [Photoshop-CS5-Win-GM{|}ALL] in cache.
2015-01-18 21:41:42 [24952] config: No ALL provisional serial number found in Photoshop-CS5-Win-GM
2015-01-18 21:41:42 [24952] ALM: _info_: Validate license at Post-Chrome time, running locale is en_US
2015-01-18 21:41:42 [24952] ALM: _info_: Searching license for locale en_US ...
2015-01-18 21:41:42 [24952] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-18 21:41:42 [24952] ALM: _info_: Found existing serialization under LEID Photoshop-CS5-Win-GM, the serial number locale is en_US
2015-01-18 21:41:42 [24952] ALM: _info_: This is the running locale, stop the search
2015-01-18 21:41:42 [24952] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-18 21:41:42 [24952] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-18 21:41:42 [24952] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-18 21:41:42 [24952] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-18 21:41:42 [24952] config: Setting current license to Photoshop-CS5-Win-GM [en_US]
2015-01-18 21:41:42 [24952] SLCoreService: Syncing to license store...
2015-01-18 21:41:42 [24952] SLCoreService: Found server mkey.
2015-01-18 21:41:42 [24952] SLCoreService: Loading license references...
2015-01-18 21:41:42 [24952] SLCoreService: Found 2 license file(s)
2015-01-18 21:41:42 [24952] SLCoreService: Parsing license file [194952429.lic] succeed.
2015-01-18 21:41:42 [24952] SLCoreService: Parsing license file [219666445.lic] succeed.
2015-01-18 21:41:42 [24952] SLCoreService: License store synchronization took 467.1 ms and succeed.
2015-01-18 21:41:42 [24952] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-01-18 21:41:42 [24952] PCDService: No value for key [PDApp_WF] in hive [Photoshop-CS5-Win-GM] in cache.
2015-01-18 21:41:42 [24952] SLCoreService: Feature ALM_PhotoshopCS5XSGM_12.0 is enabled.
2015-01-18 21:41:42 [24952] SLCoreService: Feature Bridge_Base_4.0 is enabled.
2015-01-18 21:41:42 [24952] SLCoreService: Feature Bridge_CameraRaw_4.0 is enabled.
2015-01-18 21:41:42 [24952] SLCoreService: Feature Bridge_MiniBridge_1.0 is enabled.
2015-01-18 21:41:42 [24952] SLCoreService: Feature MobileCenter_Base_3.0 is enabled.
2015-01-18 21:41:42 [24952] SLCoreService: Feature Photoshop_12.0 is enabled.
2015-01-18 21:41:42 [24952] SLCoreService: Feature Photoshop_Base_12.0 is enabled.
2015-01-18 21:41:42 [24952] SLCoreService: Feature Photoshop_Premium_12.0 is enabled.
2015-01-18 21:41:42 [24952] PCDService: No value for key [ALM_Info_S1] in hive [Photoshop-CS5-Win-GM{|}en_US] in cache.
2015-01-18 21:41:42 [24952] PCDService: No value for key [ADOBEID] in hive [926288343359139503880822] in cache.
2015-01-18 21:41:42 [24952] ALM: _info_: Performing Block Check
2015-01-18 21:41:42 [24952] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-01-18 21:41:42 [24952] ALM: _info_: Block Check ByPassed
2015-01-18 21:41:42 [24952] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-01-18 21:41:42 [24952] ALM: _time_: (func: ALM_License_SilentValidate, duration: 0.499 sec)
2015-01-18 21:41:42 [24952] ALM: _info_: ALM_License_SilentValidate return license status: Valid And Activated
2015-01-18 21:41:42 [24952] AMT: License check shows serialized product is already activated.
2015-01-18 21:41:42 [24952] ALM: _info_: Entered ALM_NeedANAG
2015-01-18 21:41:42 [24952] PCDService: No value for key [ADOBEID] in hive [926288343359139503880822] in cache.
2015-01-18 21:41:42 [24952] PCDService: No value for key [ClaimStatus] in hive [926288343359139503880822] in cache.
2015-01-18 21:41:42 [24952] ALM: _info_: Exiting ALM_NeedANAG
2015-01-18 21:41:42 [24952] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:42 [24952] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-18 21:41:42 [24952] PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:42 [24952] PCDService: No value for key [Updates] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-18 21:41:42 [24952] AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2015-01-18 21:41:42 [24952] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\updaternotifications.dll
2015-01-18 21:41:42 [24952] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\updaternotifications.dll
2015-01-18 21:41:42 [24952] AUMService: IsUpdaterEnabled call
2015-01-18 21:41:42 [24952] AUMService: IsUpdaterEnabled call succeeded
2015-01-18 21:41:42 [24952] ALM: _info_: Deactivation menu is enabled
2015-01-18 21:41:42 [24952] PCDService: No value for key [ADOBEID] in hive [926288343359139503880822] in cache.
2015-01-18 21:41:42 [24952] AMT: Completed Launch Workflow successfully.
2015-01-18 21:41:42 [24952] AMT: Calling AUM API to create scheduler entry to be used by updater.
2015-01-18 21:41:42 [24952] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:42 [24952] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-18 21:41:42 [24952] PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-18 21:41:42 [24952] PCDService: No value for key [Updates] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-18 21:41:42 [24952] AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2015-01-18 21:41:42 [24952] AUMService: IsUpdaterEnabled call
2015-01-18 21:41:42 [24952] AUMService: IsUpdaterEnabled call succeeded
2015-01-18 21:41:42 [24952] AUMService: Get LEID xml call
2015-01-18 21:41:42 [24952] AUMService: Get LEID XML call succeeded
2015-01-18 21:41:42 [24952] AMT: AUM GetLEID called with status =0.
2015-01-18 21:41:42 [24952] AMT: Checking client features against cache.
2015-01-18 21:41:42 [24952] AMT: Feature AMT_ALLOW_DRAGDROP_INSTALL 3.0 is unlicensed (was unlicensed).
2015-01-18 21:41:42 [24952] AMT: Feature AMT_REQUEST_NO_TAMPERPROOFING 3.3 is unlicensed (was unlicensed).
2015-01-18 21:41:42 [24952] AMT: Feature Photoshop_Premium 12.0 is licensed (was licensed).
2015-01-18 21:41:42 [24952] AMT: Feature Photoshop_Base 12.0 is licensed (was licensed).
2015-01-18 21:41:42 [24952] AMT: Feature Bridge_Base 4.0 is licensed (was licensed).
2015-01-18 21:41:42 [24952] AMT: Feature Bridge_CameraRaw 4.0 is licensed (was licensed).
2015-01-18 21:41:42 [24952] AMT: Feature MobileCenter_Base 3.0 is licensed (was licensed).
2015-01-18 21:41:42 [24952] AMT: Validating client product info against cache.
2015-01-18 21:41:42 [24952] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-18 21:41:42 [24952] AMT: Starting Data Collection for SWTag_Init()
2015-01-18 21:41:42 [24952] AMT: DoISOTagging() productCanonicalLEID = Photoshop-CS5-Win-GM;outMappedLEID = Photoshop-CS5-Win-GM, unused = Photoshop-CS5-Win-GM
2015-01-18 21:41:42 [24952] AMT: DoISOTagging() productPayloadCode = {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84};driverPayloadCode = {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-18 21:41:42 [24952] AMT: SWTag_Init() Tags Arguments Adobe Photoshop CS5 Extended; Photoshop-CS5-Win-GM; en_US
2015-01-18 21:41:42 [24952] AMT: DoISOTagging() License Status = activated
2015-01-18 21:41:42 [24952] AMT: DoISOTagging() Tags 926288343359139503880822; 12.0; RETAIL
2015-01-18 21:41:42 [24952] AMT: DoISOTagging() Product Version 12; 0
2015-01-18 21:41:42 [24952] AMT: AMT: Product License PreValidated.
2015-01-18 21:41:42 [24952] AMT: Prevalidate indicates license is good and no UI required.
2015-01-18 21:41:42 [24952] performance: PreValidate thread took 786.569214 ms
2015-01-18 21:41:42 [24952] AMT: PlugPlug : AdobeId has not been created
2015-01-18 21:41:42 [24952] AMT: PlugPlug : Can Go Online returned as true
2015-01-18 21:41:43 [24952] performance: AMTPlugPlugRequest took 59.772064 ms
2015-01-18 21:41:43 [24952] performance: AMTPlugPlugRequest took 3.952251 ms
2015-01-18 21:41:43 [24952] performance: AMTPlugPlugRequest took 3.212616 ms
2015-01-18 21:41:43 [24952] performance: AMTPlugPlugRequest took 3.690640 ms
2015-01-18 21:41:43 [24952] performance: AMTPlugPlugRequest took 2.644878 ms
2015-01-19 14:22:04 [660] AMT: START SESSION, library version 3.0.0.64,3.0
2015-01-19 14:22:04 [660] AMT: Initializing C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\
2015-01-19 14:22:04 [660] AMT: Adobe License Manager version 3.2 (build 64.0) RELEASE
2015-01-19 14:22:04 [660] AMT: Virtualization Turned off
2015-01-19 14:22:04 [660] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\adobe_caps.dll
2015-01-19 14:22:04 [660] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\adobe_caps.dll
2015-01-19 14:22:04 [660] PCDService: PCD Service in threaded mode
2015-01-19 14:22:04 [660] performance: AMTPreObtainProductLicense took 42.214592 ms
2015-01-19 14:22:04 [660] PCD thread: PCD thread started
2015-01-19 14:22:04 [660] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Adobe_OOBE_Launcher.dll
2015-01-19 14:22:04 [660] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Adobe_OOBE_Launcher.dll
2015-01-19 14:22:04 [660] AMT: App Product Locale [0] = en_US
2015-01-19 14:22:04 [660] config: Loading configuration for C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT\application.xml
2015-01-19 14:22:04 [660] config: Found payload code {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
2015-01-19 14:22:04 [660] PCDService: found driver code {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-19 14:22:04 [660] config: config: Host app was installed, using installed license configuration.
2015-01-19 14:22:04 [660] PCDService: No value for key [FLMap] in hive [Photoshop-CS5-Win-GM{|}ALL] in cache.
2015-01-19 14:22:04 [660] config: Setting current license to the driver at startup because no mapping was found.
2015-01-19 14:22:04 [660] config: Setting current license to Photoshop-CS5-Win-GM [ALL]
2015-01-19 14:22:04 [660] config: payload code: {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
2015-01-19 14:22:04 [660] config: driver payload code: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-19 14:22:04 [660] config: driver licensing code: Photoshop-CS5-Win-GM
2015-01-19 14:22:04 [660] config: current licensing code: Photoshop-CS5-Win-GM
2015-01-19 14:22:04 [660] config: current locale code: ALL
2015-01-19 14:22:04 [660] config: Done loading configuration
2015-01-19 14:22:04 [660] AMT: Locale from PCD [0] = en_US
2015-01-19 14:22:04 [660] AMT: Reordered Installed App Product Locale [0] = en_US
2015-01-19 14:22:04 [660] config: Setting insalled locales
2015-01-19 14:22:04 [660] config: Changing locale to "en_US" because old locale "" is not in the new list of installed languages
2015-01-19 14:22:04 [660] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\asneu.dll
2015-01-19 14:22:04 [660] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\asneu.dll
2015-01-19 14:22:04 [660] AMT: config: Finding license info for payload: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-19 14:22:04 [660] AMT: config: PayloadCode: {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
2015-01-19 14:22:04 [660] AMT: config: Driver PayloadCode: {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-19 14:22:04 [660] AMT: config: Installed LicensingCode: Photoshop-CS5-Win-GM
2015-01-19 14:22:04 [660] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [BridgeTalkCode] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [EULA] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [Registration] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [Registration] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [Updates] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [Updates] in hive [{667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [SuiteFeatureCount] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-19 14:22:04 [660] AMT: Application can be serialized (sif file found).
2015-01-19 14:22:04 [660] config: Setting current license to Photoshop-CS5-Win-GM [en_US]
2015-01-19 14:22:04 [660] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-19 14:22:04 [660] AMT: Subsequent launch (serial [92628834335913950388]).
2015-01-19 14:22:04 [660] AMT: Application state initialized. Obtaining Product License.
2015-01-19 14:22:04 [660] AMT: Obtaining client features from cache.
2015-01-19 14:22:04 [660] AMT: Obtaining client product info from cache.
2015-01-19 14:22:04 [660] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5-Win-GM] in master.
2015-01-19 14:22:04 [660] AMT: Running in PROV_APP
2015-01-19 14:22:04 [660] PCDService: No value for key [EULADelay] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [EULADelay] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-19 14:22:04 [660] PCDService: No value for key [MediaTag] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-19 14:22:04 [660] config: No media tag found for payload {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-19 14:22:04 [660] config: Using default media policy RET
2015-01-19 14:22:04 [660] uiswitch: EULA has already been accepted.
2015-01-19 14:22:04 [660] AMT: This is a subsequent launch. Deferring services.
2015-01-19 14:22:04 [660] performance: AMTObtainProductLicense took 181.825348 ms
2015-01-19 14:22:47 [660] AMT: Pre-Validating Product License.
2015-01-19 14:22:47 [660] AMT: Services not yet loaded in this session.
2015-01-19 14:22:47 [660] AMT: Loading services in background to get ready for Validate call.
2015-01-19 14:22:47 [660] AMT: Spawning background thread to load services.
2015-01-19 14:22:47 [660] performance: AMTPreValidateProductLicense took 0.665333 ms
2015-01-19 14:22:47 [660] AMT: Starting work on prevalidate thread.
2015-01-19 14:22:47 [660] AMT: AMT: PreValidating Product License.
2015-01-19 14:22:47 [660] AMT: Launch Workflow not yet done in this session.
2015-01-19 14:22:47 [660] AMT: Starting Background Subsequent Launch Workflow
2015-01-19 14:22:47 [660] AMT: Starting ALM workflow.
2015-01-19 14:22:47 [660] AMT: Initializing ALM for serialized activation.
2015-01-19 14:22:47 [660] ALMService: Initializing as licensed app
2015-01-19 14:22:47 [660] ALM: _info_: Start ALM 3.2 Release (build 3.2.64.0)
2015-01-19 14:22:47 [660] SLCoreService: Starting up SLCore 1.0 Release (build 1.0.13.199023).
2015-01-19 14:22:47 [660] SLCoreService: Service construction took 0.1 ms and succeed.
2015-01-19 14:22:47 [660] ALM: _info_: LEID passed Photoshop-CS5-Win-GM is used to configure SLCore = 0
2015-01-19 14:22:47 [660] ALM: _info_: Host app is Licensable App
2015-01-19 14:22:47 [660] PCDService: No value for key [Photoshop-CS5-Win-GM{|}6] in hive [SSC-CS5-LE-Dominance] in master.
2015-01-19 14:22:47 [660] ALM: _info_: Found LEID Photoshop-CS5-Win-GM with AMT Path C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT
2015-01-19 14:22:47 [660] ALM: _info_: Found LEID DesignSuiteStandard-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuiteStandard-CS5-Win-GM
2015-01-19 14:22:47 [660] ALM: _info_: Found LEID WebSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\WebSuitePremium-CS5-Win-GM
2015-01-19 14:22:47 [660] ALM: _info_: Found LEID DesignSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuitePremium-CS5-Win-GM
2015-01-19 14:22:47 [660] ALM: _info_: Found LEID VideoSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\VideoSuitePremium-CS5-Win-GM
2015-01-19 14:22:47 [660] ALM: _info_: Found LEID MasterCollection-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\MasterCollection-CS5-Win-GM
2015-01-19 14:22:47 [660] ALM: _info_: Found LEID ELearningSuite-ES2-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\ELearningSuite-ES2-Win-GM
2015-01-19 14:22:47 [660] PCDService: No value for key [MediaTag] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in master.
2015-01-19 14:22:47 [660] config: No media tag found for payload {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-19 14:22:47 [660] config: Using default media policy RET
2015-01-19 14:22:47 [660] ALM: _info_: MediaTagPolicy is RET
2015-01-19 14:22:47 [660] ALM: _info_: Canonical LEID is Photoshop-CS5-Win-GM
2015-01-19 14:22:47 [660] ALM: _info_: Driver LEID is Photoshop-CS5-Win-GM
2015-01-19 14:22:47 [660] PCDService: No value for key [926287090233530048226122] in hive [RejectedSNDomain_CS5] in cache.
2015-01-19 14:22:47 [660] SLCoreService: Reading product config [C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\AMT\SLConfig.xml]
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2015-01-19 14:22:47 [660] ALM: _info_: Set Running Locale to en_US
2015-01-19 14:22:47 [660] ALM: _time_: (func: ALM_Initialize, duration: 0.109 sec)
2015-01-19 14:22:47 [660] AMT: Performing ALM silent license verification.
2015-01-19 14:22:47 [660] PCDService: No value for key [EncryptedSerial] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in cache.
2015-01-19 14:22:47 [660] PCDService: No value for key [Serial] in hive [{15FEDA5F-141C-4127-8D7E-B962D1742728}] in cache.
2015-01-19 14:22:47 [660] config: No pre-serial number found in {15FEDA5F-141C-4127-8D7E-B962D1742728}
2015-01-19 14:22:47 [660] PCDService: No value for key [PSN] in hive [Photoshop-CS5-Win-GM{|}en_US] in cache.
2015-01-19 14:22:47 [660] config: No en_US provisional serial number found in Photoshop-CS5-Win-GM
2015-01-19 14:22:47 [660] PCDService: No value for key [PSN] in hive [Photoshop-CS5-Win-GM{|}ALL] in cache.
2015-01-19 14:22:47 [660] config: No ALL provisional serial number found in Photoshop-CS5-Win-GM
2015-01-19 14:22:47 [660] ALM: _info_: Validate license at Post-Chrome time, running locale is en_US
2015-01-19 14:22:47 [660] ALM: _info_: Searching license for locale en_US ...
2015-01-19 14:22:47 [660] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-19 14:22:47 [660] ALM: _info_: Found existing serialization under LEID Photoshop-CS5-Win-GM, the serial number locale is en_US
2015-01-19 14:22:47 [660] ALM: _info_: This is the running locale, stop the search
2015-01-19 14:22:47 [660] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-19 14:22:47 [660] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-19 14:22:47 [660] PCDService: No value for key [926288343359139503880822] in hive [RejectedSNDomain_CS5] in cache.
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-01-19 14:22:47 [660] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-01-19 14:22:47 [660] config: Setting current license to Photoshop-CS5-Win-GM [en_US]
2015-01-19 14:22:47 [660] SLCoreService: Syncing to license store...
2015-01-19 14:22:47 [660] SLCoreService: Found server mkey.
2015-01-19 14:22:47 [660] SLCoreService: Loading license references...
2015-01-19 14:22:47 [660] SLCoreService: Found 2 license file(s)
2015-01-19 14:22:47 [660] SLCoreService: Parsing license file [194952429.lic] succeed.
2015-01-19 14:22:47 [660] SLCoreService: Parsing license file [219666445.lic] succeed.
2015-01-19 14:22:47 [660] SLCoreService: License store synchronization took 99.0 ms and succeed.
2015-01-19 14:22:47 [660] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-01-19 14:22:47 [660] PCDService: No value for key [PDApp_WF] in hive [Photoshop-CS5-Win-GM] in cache.
2015-01-19 14:22:47 [660] SLCoreService: Feature ALM_PhotoshopCS5XSGM_12.0 is enabled.
2015-01-19 14:22:47 [660] SLCoreService: Feature Bridge_Base_4.0 is enabled.
2015-01-19 14:22:47 [660] SLCoreService: Feature Bridge_CameraRaw_4.0 is enabled.
2015-01-19 14:22:47 [660] SLCoreService: Feature Bridge_MiniBridge_1.0 is enabled.
2015-01-19 14:22:47 [660] SLCoreService: Feature MobileCenter_Base_3.0 is enabled.
2015-01-19 14:22:47 [660] SLCoreService: Feature Photoshop_12.0 is enabled.
2015-01-19 14:22:47 [660] SLCoreService: Feature Photoshop_Base_12.0 is enabled.
2015-01-19 14:22:47 [660] SLCoreService: Feature Photoshop_Premium_12.0 is enabled.
2015-01-19 14:22:47 [660] PCDService: No value for key [ALM_Info_S1] in hive [Photoshop-CS5-Win-GM{|}en_US] in cache.
2015-01-19 -
Installing Photoshop CS5 on new Win8.1 - serial number not accepted. Help please!
Hello everybody,
I just wanted to install Photoshop CS5 on my Windows 8.1 64bit machine, which also happenes to be a new machine. The serial number provided in my Adobe account is not accepted by the installer! The information I could gather from the "support" area points me to a problem which is caused by not properly uninstalling the previous install, am I right? I did not know this. Also, I am no native speaker and feel a little lost on this.
Please help, I need to use my copy of PS CS5, thanks!clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
-
Is there a way to install just the 32 bit version of Photoshop CS5 on a Windows 7 64 bit machine?
I have a custom built Java 6 application that doesn't like Photoshop CS5 64 bit edition. The program copies over a file from the network to the local machine and then opens it in Photoshop. The user manipulates the image and saves the changes. The user then completes the image and the application copies the image back to the server. The problem we're having is: When we use Photoshop CS5 64-bit, it takes about 2 minutes for Photoshop to open the image. The file is copied over within 2 seconds and the Photoshop icon on the windows taskbar starts flashing. But then you spend a few minutes waiting for it to open.
Some things that I have tried to isolate the problem:
- I found you can copy the file somewhere else, double click on it and the image will open in Photoshop before the script is able to open the file.
- I tried uninstalling Photoshop and reinstalling just the 64 bit edition without the 32 bit installation. The script just stops working in this situation.
- I tried uninstalling CS5 and installing CS3. The image opens as soon as the file is copied over.
What I would like to try next is to install just the CS5 32 bit version. But the installer is being uncooperative and will only allow either the 64 bit version or both the 64 and 32 bit versions. So, back to my question: Is there a way to install just the 32 bit version of Photoshop CS5 on a Windows 7 64 bit machine?Do you mean schroot? If so I'm not sure exactly how well that will work out, because the part that depends on python is a deamon that handles communication between the USB dongle and the Tux Droid which may mean hacking the deamon a bit so ether way this does not seem like it will be a easy task.
-
Unable to Install Photoshop CS5 on Windows 8
I'm unable to install Photoshop CS5 on Windows 8. A copy of the installation log is listed below. The first time I tried installing, I had Norton 360 enabled, right-clicked the DVD-ROM drive and selected to execute the installer. It failed at about 5%. Then, I uninstalled Photoshop CS5 and uninstalled Adobe AIR, disabled Norton 360, ran the Creative Suite Cleanup Tool, and then rebooted back into Safe Mode. This time, I browsed the DVD-ROM drive, right-clicked on the set-up.exe file and selected Run As Administrator. Same thing as before. It failed at 5%. Does anyone have any suggestions? Thanks.
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 60 error(s), 56 warning(s)
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: The following payload errors were found during install:
ERROR: - Adobe CSXS Infrastructure CS5: Install failed
ERROR: - Microsoft_VC90_ATL_x86: Install failed
ERROR: - Adobe Media Player: Install failed
ERROR: - Adobe Linguistics CS5 x64: Install failed
ERROR: - Microsoft_VC90_CRT_x86: Install failed
ERROR: - Adobe Photoshop CS5 Support: Install failed
ERROR: - Adobe Bridge CS5: Install failed
ERROR: - Microsoft_VC80_ATL_x86: Install failed
ERROR: - Recommended Common Fonts Installation x64: Install failed
ERROR: - AdobePDFL x64 CS5: Install failed
ERROR: - DeviceCentral_DeviceCentral3LP-en_US: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86_x64: Install failed
ERROR: - Adobe XMP Panels CS5: Install failed
ERROR: - Photoshop Camera Raw: Install failed
ERROR: - AdobeColorCommonSetCMYK: Install failed
ERROR: - Adobe Mini Bridge CS5: Install failed
ERROR: - Microsoft_VC80_CRT_x86_x64: Install failed
ERROR: - Adobe Photoshop CS5 English Language Pack_x64_AdobePhotoshop12-en_US_x64: Install failed
ERROR: - AdobeColorJA CS5: Install failed
ERROR: - Adobe ReviewPanel CS5: Install failed
ERROR: - Photoshop Camera Raw (64 bit): Install failed
ERROR: - Microsoft_VC90_MFC_x86: Install failed
ERROR: - Adobe Photoshop CS5 Core_x64: Failed due to Language Pack installation failure
ERROR: - Adobe Photoshop CS5 English Language Pack_AdobePhotoshop12-en_US: Install failed
ERROR: - Suite Shared Configuration CS5: Install failed
ERROR: - Adobe Linguistics CS5: Install failed
ERROR: - PDF Settings CS5: Install failed
ERROR: - DeviceCentral: Failed due to Language Pack installation failure
ERROR: - AdobeColorEU CS5: Install failed
ERROR: - AdobeTypeSupport CS5: Install failed
ERROR: - AdobeColorVideoProfilesCS CS5: Install failed
ERROR: - AdobeColorCommonSetRGB: Install failed
ERROR: - Adobe Player for Embedding x64: Install failed
ERROR: - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure
ERROR: - Required Common Fonts Installation x64: Install failed
ERROR: - Microsoft_VC90_ATL_x86_x64: Install failed
ERROR: - Adobe CSXS Extensions CS5: Install failed
ERROR: - Microsoft_VC80_ATL_x86_x64: Install failed
ERROR: - AdobeOutputModule: Install failed
ERROR: - Microsoft_VC90_CRT_x86_x64: Install failed
ERROR: - Microsoft_VC80_CRT_x86: Install failed
ERROR: - AdobeCMaps x64 CS5: Install failed
ERROR: - AdobeTypeSupport x64 CS5: Install failed
ERROR: - Microsoft_VC90_MFC_x86_x64: Install failed
ERROR: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed
ERROR: - AdobePDFL CS5: Install failed
ERROR: - AdobeCMaps CS5: Install failed
ERROR: - Microsoft_VC80_MFC_x86_x64: Install failed
ERROR: - Required Common Fonts Installation: Install failed
ERROR: - Adobe SwitchBoard 2.0: Install failed
ERROR: - Microsoft_VC80_MFC_x86: Install failed
ERROR: - AdobeColorNA CS5: Install failed
ERROR: - AdobeColorPhotoshop CS5: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86: Install failed
ERROR: - Recommended Common Fonts Installation: Install failed
ERROR: - Adobe Extension Manager CS5: Install failed
ERROR: - Adobe ExtendScript Toolkit CS5: Install failed
ERROR: - Adobe AIR: Install failedTry http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
-
Installed Photoshop CS5 on Windows 8 and it will not open. Help
Installed photoshop CS5 on my new Windows 8 computer. Says its not compatible and will not open. Help
Hi,
When CS 5 was released Windows 8 was not in the market, it just released recently, hence it was not tested on this enviornment. That would be the reason it says it is incompatible.
Check the Compatibility Matrix for latest release of these applications : http://www.adobe.com/support/OScompatibility.html
Thanks,
Anjaneai -
I've installed Photoshop CS5 on a new latop but it doesn't recognize my RAW files. Additionally, repeated attempts to perform available updates have failed. The laptop has Windows 8.1 64Bit.
I don't know who you talked to, but some of the support techs tend to look at CS5 as "no longer sold or supported" and usually don't want to mess with it.
We are mostly user-volunteers and have time to help you out. Some of us get perks from Adobe, but we are not employees.
I actually gave you the links to the two very important CS5 updates, but you want to peruse this general list Adobe - Photoshop : For Windows
and get the Bridge CS5 updates as well. Adobe - Bridge : For Windows -
I have license for photoshop CS5 extended for windows , I have switched to mac , can I install the same license copy on mac ?
Unfortunately, no. the CS programs are platform specific. You have three options. Upgrade to CS6 and request a platform swap, in which case you will give up the Windows serial number. Second, you could buy a second serial number for Mac outright. Third, you can buy the subscription to Photoshop CC, which can be used on both Windows and Macintosh..
Benjamin -
Help with installing photoshop cs5 in windows 7 64-bit
i have a dell xps 15 laptop, and i am trying to install photoshop cs5, but it wont work i get this error when its 15% done installing
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 53 error(s), 51 warning(s)
WARNING: OS requirements not met for {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: The following payload errors were found during install:
ERROR: - Adobe CSXS Infrastructure CS5: Install failed
ERROR: - Microsoft_VC90_ATL_x86: Install failed
ERROR: - Adobe Media Player: Install failed
ERROR: - Adobe Linguistics CS5 x64: Install failed
ERROR: - Microsoft_VC90_CRT_x86: Install failed
ERROR: - Adobe Photoshop CS5 Support: Install failed
ERROR: - Adobe Bridge CS5: Install failed
ERROR: - Recommended Common Fonts Installation x64: Install failed
ERROR: - AdobePDFL x64 CS5: Install failed
ERROR: - DeviceCentral_DeviceCentral3LP-en_US: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86_x64: Install failed
ERROR: - Adobe XMP Panels CS5: Install failed
ERROR: - Photoshop Camera Raw: Install failed
ERROR: - AdobeColorCommonSetCMYK: Install failed
ERROR: - Adobe Mini Bridge CS5: Install failed
ERROR: - Microsoft_VC80_CRT_x86_x64: Install failed
ERROR: - Adobe Photoshop CS5 English Language Pack_x64_AdobePhotoshop12-en_US_x64: Install failed
ERROR: - AdobeColorJA CS5: Install failed
ERROR: - Adobe ReviewPanel CS5: Install failed
ERROR: - Photoshop Camera Raw (64 bit): Install failed
ERROR: - Microsoft_VC90_MFC_x86: Install failed
ERROR: - Adobe Photoshop CS5 Core_x64: Failed due to Language Pack installation failure
ERROR: - Suite Shared Configuration CS5: Install failed
ERROR: - PDF Settings CS5: Install failed
ERROR: - DeviceCentral: Failed due to Language Pack installation failure
ERROR: - AdobeColorEU CS5: Install failed
ERROR: - AdobeTypeSupport CS5: Install failed
ERROR: - AdobeColorVideoProfilesCS CS5: Install failed
ERROR: - AdobeColorCommonSetRGB: Install failed
ERROR: - Adobe Player for Embedding x64: Install failed
ERROR: - Required Common Fonts Installation x64: Install failed
ERROR: - Microsoft_VC90_ATL_x86_x64: Install failed
ERROR: - Adobe CSXS Extensions CS5: Install failed
ERROR: - Microsoft_VC80_ATL_x86_x64: Install failed
ERROR: - AdobeOutputModule: Install failed
ERROR: - Microsoft_VC90_CRT_x86_x64: Install failed
ERROR: - Microsoft_VC80_CRT_x86: Install failed
ERROR: - AdobeCMaps x64 CS5: Install failed
ERROR: - AdobeTypeSupport x64 CS5: Install failed
ERROR: - Microsoft_VC90_MFC_x86_x64: Install failed
ERROR: - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed
ERROR: - AdobePDFL CS5: Install failed
ERROR: - AdobeCMaps CS5: Install failed
ERROR: - Microsoft_VC80_MFC_x86_x64: Install failed
ERROR: - Adobe SwitchBoard 2.0: Install failed
ERROR: - Microsoft_VC80_MFC_x86: Install failed
ERROR: - AdobeColorNA CS5: Install failed
ERROR: - AdobeColorPhotoshop CS5: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86: Install failed
ERROR: - Adobe Extension Manager CS5: Install failed
ERROR: - Adobe ExtendScript Toolkit CS5: Install failed
ERROR: - Adobe AIR: Install failedCan you please post the latest log file? You will find the same at the following location -
<drive>\Program Files (x86)\Common Files\Adobe\Installers
in the name like -
Adobe Photoshop CS5 12.0 02-14-2011.log.gz -
Cannot install Photoshop CS5 Trial
Hello all.
I'm desperately searching help to install Photoshop CS5 Trial on my PC. I have Windows Seven Ultimate 32 bit, and any time I try to install the regular setup file downloaded via Adobe's site I get an error message. Another strange issue regarding a message displayed in a dialog box during setup: after the "INSTALL TRIAL" selection there is a dialog box displaying the components to install. There is only the Photoshop voice, with a red X, and after the selection a new message appears in the right side of the dialog, warning me that "THE SELECTED COMPONENTS ARE DISABLED".
After the start of installation I got the following message:
Exit Code: 7
Summary --------------------------------------
- 1 fatal error(s), 5 error(s), 7 warning(s)
WARNING: The payload: Adobe Photoshop CS5 Core
{7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E} requires a UI parent with following
specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Core_x64
This parent relationship is not satisfied, because this payload is not
present in this session.
WARNING: Payload {92B9146C-B17B-4601-9031-A3228678F25D} Required Common
Fonts Installation is already installed and the session payload
{CBDD7465-CE11-4A58-9497-C370B65923F1} Required Common Fonts Installation
has no upgrage/conflict relationship with it.
WARNING: Payload {5D55F2B0-0B2D-4715-87FE-2A4A2138961E} Recommended Common
Fonts Installation is already installed and the session payload
{E39A5ABD-516B-46F9-A042-694BBA6A4E08} Recommended Common Fonts Installation
has no upgrage/conflict relationship with it.
WARNING: Payload {55010CE4-4388-4B9A-9345-2521AC6A212E} Adobe AIR is already
installed and the session payload {F6FA54C9-3E8F-4416-905C-DA5398DF9640}
Adobe AIR has no upgrage/conflict relationship with it.
WARNING: {0A6FC585-E761-4776-A4F3-BDA1E4FE1B7A} Adobe Photoshop CS5 Support
conflicts with: {7B420538-E7A9-48CB-B751-EEEE85AC2E99} Adobe Photoshop CS5
Support
WARNING: Please uninstall these products, restart your computer and then run
this installer again.
WARNING: PayloadPolicyNode.SetAction: IN payload
{0A6FC585-E761-4776-A4F3-BDA1E4FE1B7A} Adobe Photoshop CS5 Support is
required by {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E} Adobe Photoshop CS5 Core
but isn't free.
ERROR: Verifying payload integerity : Failed with code 1
ERROR: Found payload conflicts and errors:
ERROR: - Adobe Bridge CS5 depends on AdobeOutputModule to be installed.
ERROR: - Adobe Bridge CS5 depends on AdobePDFL CS5 to be installed.
ERROR: - Adobe Bridge CS5 depends on Adobe Player for Embedding to be
installed.
FATAL ERROR: Conflicts were found in the selected payloads. Halting
installation.
How can I do to solve this problem? I have removed any CS5 reference from registry, tried to change the registry's permissions, but nothing to do.
Please help me and forgive my poor english.
Thank you.Problem Solved!
I simply checked in the "Add/Remove Programs" panel, discovering a previous CS5 installation (some days ago I've installed CS5 suite trial). Yesterday I have discovered this voice in the panel, uninstalled it and now Photoshop CS5 is perfectly installed and working.
Solutions are ofted in front of our eyes, but we do not realize it -
Exit code 6 when installing Photoshop cs5
Hi. I have been trying to install photoshop cs5 for a few days. I have a windows computer with 4gb of ram. Everytime I attempt to install my program it gets to 11% of installation then tells me there is a problem and tells me it is exit code 6. I've done a lot but nothing seems to work... any advice/tips?
Check :- http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
-
Re installed photoshop CS5 onto new computer & now plug ins won't work?
I recently bought a new computer & re-installed photoshop CS5.1 successfully, but can't get the plug ins to work (phototools 2.5 & perfect effects 3, which were a free download with purchase). I am running windows 7 64bit. I copied & pasted them into the plug ins folder (in both applications of photoshop - there is the 32 bit version on 'program files (x86)' & the 64 bit version in 'program files'), but neither will work.
You probably won't get those plugins to work by just copying them.
I'd remove the plugins that you copied and pasted and use the phototools 2.5 & perfect effects 3 plugin installers, as they probably install some other files besides just the plugin itself. -
Re-installing Photoshop CS5.1 upgrade on a new computer
I have a downloaded version of of Photoshop CS5.1, which was a special upgrade offer for users of PSE. I have installed PSE 7.0 on my new machine sucessfully. I also have the folder "Photoshop CS5 Installers" (from my old computer). I have a file with the serial number of my CS5.1. If I run the file "Photoshop_12_1_LS1.exe" (with the file "Photoshop_12_1_LS1.7z" in the same folder) will this re-install Photoshop CS5.1 on my new computer? My old machine was running Vista Home Premium SP2 (32-bit) and the new one is running Windows 7 Professional SP1 (64-bit). I don't want to try anything without really knowing what I'm doing for fear of messing things up.
The serial number is are not in a file. The installer expects you to enter it.
I have not heard of anyone doing an upgrade between Photoshop Elements and Photoshop CS5.1 before, but if it's a legitimate Adobe offer, the installer should allow you to enter the serial number of the qualifying older product during the installation. Watch the dialogs carefully for the prompt to do this. For upgrade installations you really never have to have the old software installed first - it's all done with the serial numbers.
-Noel
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