Internet went down , does and a screen came up ( internet diagnostic screen) does anyone know if this is real ? said it would diagnose and send info to apple then ask for computer password and a minute after I gave it internet came back up. Real apple sea
internet went down and a aplle diagnostic screen came up ask for password as soon as I gave it and entered within a minute internet came up again. real or Hacked? Has anyone ever seen this before --- internet diagnostic screen said it was from and going to apple
No, as I already said, they will not. They will not repair or replace any Apple device that's even been opened by anyone else.
In this case, the morons who butchered your phone caused a lot more damage than the broken screen.
You should have taken it to Apple for service in the first place.
Similar Messages
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My iPod nano 3rd generation headphone jack isn't working anymore, when i put my headphones in , the left earphone doesn't work. Does anyone know if this can be fixed ?
Hi Mr.Acevedo329!
I have an article here for you that can help you troubleshoot the issues you are experiencing. That article can be found right here:
iPod troubleshooting basics and service FAQ
http://support.apple.com/kb/ts1382
Specifically, you will want to take note of this section:
The headphones don't work
If your iPod's headphones don't work or have static or garbled audio, try connecting them to any other 3.5 mm stereo headphone jack, like the one on your computer. If the issue with the headphones persists, replace them. For an iPod under warranty, you can order a replacement online. Otherwise, check out the cool headphones at the Apple Online Store. If the issue appears to be with the iPod, try resetting it. If that doesn't work, then restore iPod with the latest iPod software using iTunes 7 or later.
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
backed up my old i-phone 3 to my computer. tried to sync new i-phone 4S to computer to restore info. It is asking for a password. I never assigned one. How do I get to my info????
iTunes will recognize your new phone as a different device from your old phone. Do you have any information on your new phone that you want to save? Restoring to the backup of your old phone will overwrite your data and settings with those of your old phone. If you want to save any data on your new phone, you'll need to do this first. After doing so, connect it to iTunes, right-click on the name of your phone on the left side and select Restore from Backup, when prompted, selecte the backup of your old phone to restore from.
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I tried to start my computer and just have a white screen. Does anyone know what this might be?
I tried to start my computer and just have a white screen. Does anyone know what this might be?
Not good news. But you will need to be more descriptive. What version of OS X are you running? Did you do anything different prior to turning it off the time before this happened? Is their an Apple logo on the screen? Is there a spinning gear below the logo? What version of OS X was installed when the computer was new?
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I can't send mail from my iPad apps, I just get the error message, 'The recipient… was rejected by the server because it does not allow relaying.' Does anyone know what this means and how to fix the problem.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
I can't get my project to share. A pop up screen comes up saying, "This item can't be shared while it is still referencing media on the camera". Does anyone know what this means. I'm confused because I don't have a camera hooked up to my computer.
may you have directly imported clip to timeline without copying it to local drive..
update project for links and check if missing clips are there..
reconnect it if you have it on local drive.. -
My iPad 2 randomly had a line going down the screen when I switched it on today, does anyone know why this is or how to get rid of it ?
Hello there, Adavidson137.
The following Knowledge Base article offers some great clarification on display anomalies:
About LCD display pixel anomalies for Apple products released in 2010 and later
http://support.apple.com/kb/ht4044
The following steps for troubleshooting iPhone display issues can also be useful for your iPad as well:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Display image issues
This can include bright or dark pixels, lines in video, or sections of video missing.
Try turning iPhone off and then on again.
Verify the issue is not content related, by viewing different content.
If the image is too dark, adjust the brightness. In General Settings choose Brightness and Wallpaperand slide the slider.
My issue is still not resolved. What do I do next?
Contact Apple Support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
My MacBook Pro is really hot and the fan is on constantly. It didn't use to do this, does anyone know why this is happening? I have a very short battery life, so I have to keep it plugged in probably more than I should.
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
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Every time I turn the computer off or put it in sleep mode... when I come back my wallpaper is gone. I have to keep going back to my pics and getting it back.
Does anyone know why this keeps happening??Are you choosing it from one of these folders (in my screenshot) or you can also put that picture into the correct folder. The path is:
HD > Library > Desktop Pictures
If you add it to the folder manually, please restart your computer.
And yes, letting it sleep is a good idea, or else the startup disk will spin and the screen may suffer from image persistence if you leave a window or image parked in the same spot too long, so the screensave is a good idea. -
Has anyone reveived advertising for software called "Mackeeper". Does anyone know if this software is supported by Mac, and has anyone used this software?
Thanks Kappy, I let it do the scan and when it stopped halfway through and demanded registration I stopped and deleted it. I still have the icon in the menu bar at the top of the screen and don't know how to remove it. If this is not possible I can live with it. I am new to Mac and have trouble divorcing myself from my old PC habits!
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I am batch processing in PS 2014 (watermark and saving as jpeg from ps file). I get the message for some but not all 'this file needs to be saved as a copy with this option'. And then I have to save it manually. Does anyone know why this happens? (It is just a plain photoshop file, a watermark is added, then save as jpeg - the jpeg is saved to a different folder than the original photoshop file.) It happens for about 10 of 30/40 files approximately . Thank you, Kathryn
I believe I have figured it out - I need to flatten the image, even though there are no layers except for layer 0, first.
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My husband plugged my iPhone into his computer, created an account and now when I want to add apps it asks for his password not mine. How do I get my account back? Tried plugging it into his computer again. No prompt to change account back to mine.
Hi Trishw,
At the top of the iTunes Store window, you will see who is logged into iTunes. I'm guessing from your description, that it is your husband. If it is, click on the name to display the dropdown, log him out and sign yourself back in:\
Cheers,
GB -
I have a digital voice recorder with a 3.5mm microphone and headphone jack and want to transfer some recorded lectures to my mac book pro. The mac book does not have 3.5mm jacks. Does anyone know if a jack to USB converter would work?
Is there a pattern to the time of day or other detail that may be
traced back to a OS X system cause of this odd phenomenon?
Are there any copies of system files on any of the attached USB
external drives? Any libraries, such as iTunes, iPhoto, etc?
Once the drives are indexed by Spotlight, are their permissions
ignored by the OS X? Content, if neutral, should not affect the
wake or sleep cycle; especially if they're ignored by the OS X.
Could there be a bad cable or other component? If so that would
be a difficult process of elimination to detect it. Usually replacing
most suspect components in the USB stream (external to Macs)
is a rote way to mechanically test that idea; & not 100% sure.
Does the equipment all have a good ground to the utility or house
electrical field? An intermittent ground may affect more than sleep.
Hard to say at this point. Maybe a late-night talk radio guru on
remote viewing could peer into your situation and sleuth it out?
Sorry to have run out of ideas, but the process must be electrical
& mechanical to some extent. - Or perhaps odd software inspired.
Do you have any phone-home spyware items inside, just jumping
at the chance to spill your information? Little Snitch may help.
PS: Perhaps the computer needs to go into Apple & have a genius
or product specialist at AASP test the unit thoroughly... BlueTooth?
see:
https://www.google.com/?gws_rd=ssl#q=Wake+reason:+XHC1
Good luck & happy computing!
edited 2x -
Does anyone know what this error code means?My itunes will not even open, no matter how many times i downlaod and restore it??? "The procedure entry point xmlITexTextReaderName could not be located in the dynamic link library libxml2.dlll." Please let me know if your know anything! It is greatly apprecitated!
Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. Head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (Although the procedure is for Vista and 7 and you've got XP, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever since I did that my itunes won't open any more. Itunes starts but before anything loads a -
I have a related but different problem... I prefer that the photos/events on my iPhone and iPad be in "date created" order. Does anyone know if this is possible? Apple...please give us some options!!!
This response is a little late as I just read about your problem. I have a 2012 Dodge Charger and a 2012 Chrysler Town and Country and both worked flawlessly with the iPhone 5s my wife and I had. However, we just upgraded to the iPhone 6 and Uconnect will receive calls but you cannot answer them. You can callout successfully, however. the annoyance being the inability to answer incoming calls in the HandsFree mode.
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