Introducing our new Community Manager - Lili!

I'm excited to announce that the NI Community has a new Community Manager! Make sure to say hi and welcome Lili, as you will start to see her around working to make the NI Community and NI Forums as helpful and valuable for all our members.
I know Lili is very excited to meet our members and we're both looking forward to saying hi to as many of you as possible at NIWeek in a few months.
I'm very much looking forward to you all getting a chance to meet Lili and seeing all the great things that she will bring to our Community!
Matt
Product Owner - NI Community
National Instruments

LiliMcDonald wrote:
Jeff·Þ·Bohrer wrote:
OK I'll be the first to give Lilli a shout out. and welcome (now fix the search engine)
Thanks, Jeff! I'm familiar with the obstacles of using the Lithium search engine, as I've worked with Lithium in the past. I have already been in contact with them with suggestions for improving it. And I'm happy to raise more suggestions to them if you have any.
crossrulz wrote:
I'm still waiting on a package Matt claims he sent me back in February. You should check in on that.
I will definitely make sure Matt sends that package out soon! I'm not sure how you've been able to pass through any woods without your shrubbery.
Don't blame NI! I'm sure the reason is Tim cranked out the last few kPosts so fast the srubbery didn't have enough time to grow!
Jeff

Similar Messages

New Community Manager?

I just spotted a NigelE who's a Community Manager.
But no mention of him here Has Kerry gone? Are there now two managers? Would you care to introduce yourself Nigel? Do you intend to make any improvements to the BTCare forums?
Value Added Guest (Inspiring Not Aspiring)
Rate a post if you like it! - just click the star under the user's name on the left. (N.B. ratings facility no longer available in Forum Help and Suggestions; nor is it available in the Lounge)

Hi Pasha_Selim
Thanks for the post. There was an error in the status showing for NigelE, this has now been corrected. Nigel is a mod and his bio will be uploaded in the 'meet the mods' section soon.
Thx
Kerry
Retired BTCare Community Manager - StephanieG and SeanD are your new Community Managers
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

WE NEED INTERNET SERVICE IN OUR NEW COMMUNITY!

I bought a house in a new developed community, well I've been here for 5 years now so it's not new anymore, and unitl now we don't have verizon fios in our area; specifically INTERNET. Why?????

There are many ways to get Internet and not just from Verizon. Everthing from Satelite, Wireless 3G/4G, Cable, DUN, DSL, etc. I suggest exploring your options.
As a side note...
My parents have been on BellAtlatic and subsequently Verizon for 50+ years. FiOS is in the communities that surround them and when I got FiOS I asked about my parent's location and was told "they were heading that way". That was almost three years ago and they still can't get FiOS, only 3Mb/s DSL, and they are only three miles away from me.
The Lithium Software sux !!

Re: New Community Manager?

Never in my entire computer history have i experienced so much frustration in obtaining an online account and to be able to view my billing details online. This drama has been ongoing for weeks and i STILL cannot access my paperless account.

Hi Frank
Welcome to the community.
Send me an email to [email protected] with your account details and I can look into your online billing problems.
Cheers
Stuart
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Congrats to our new Community Leader

Hello Community Members,
We are excited to announce that Wildman has officially been inducted to our Community Leaders group! He is being inducted based on his help and support to this Community and all its members in all Device places. He also has upward of 8k points which everyone receives based on their interaction within the Community.
Overall Wildman has been an asset to this Community since the beginning and we are very excited to have him support us in the Community Leader roll.
Thanks and please congratulate Wildman if you see him around!!
For more info on the Community Leader roll please see Community Leaders discussion in our Announcements section.

tiny_chef wrote:
Thanks Paul for the feedback. We've raised the kudos button to the team as it also appears to be white on our end. Can you post a screenshot of the forum on both IE & chrome?
Sure.. attached
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..
Attachments:
chrome.png ‏196 KB
ffox.png ‏660 KB
IE.png ‏155 KB

Introducing our new All-Flash Enterprise HCI Appliance

The concept of a hyper-converged data center, where collections of commodity servers are magically reconfigured through software to provide virtualized compute, storage and network services through a single point of control, sounds appealing to many IT professionals. Making a hyper-converged software-defined data center (SDDC) real, however, is often a very different story.In this webinar, TECHnalysis Research president and chief analyst Bob O’Donnell will describe how hyper-converged appliances—particularly the ones focused on storage—can offer tremendous benefits to many organizations. Hyper-converged appliances can improve the performance and reliability of IT operations by bringing SAN-like storage capabilities into data centers, but with much less complexity and for a fraction of the cost of traditional solutions. This, in turn,...
This topic first appeared in the Spiceworks Community

Saluting Andrew, Would you please alsoa dvice the top 3 reason AFF8080 is better than M Series from Pure Storage? Tks from Henry PAN

No Devpack Available - Communications Manager

I have a requirement to deploy Cisco 8811 IP Phones on our current Communications Manager 10.0.1 which it at present does not support. According to the compatibility matrix there is "No Devpack Available" for this version. There is a devpack available for version 10.5.1 however this system is running under HCS version 10.0.1 which prevents me from upgrading to 10.5.1.
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/compat/devpack_comp_mtx.html
Does anyone know if it is possible to apply the 10.5.1 devpack to 10.0.1 Communications Manager? If not, is there any other way to deploy an 8811 on version 10.0.1?

No, the DevPacks are tied to a CUCM version, you'll get an error if you try.
I don't see any device enabler, but sometimes they're not available on cisco.com, you can try opening a TAC to find out if there is, and to have them publish it for you.

Ordering new 8.6 Unified communications manager

Hi everybody,
For the next year I'm going to order a new CUCM 8.6 system as replacement our old CallManager. I trying now to make a order list. We have 300 ip phones 7911,7941,7960,7970. Please help me out here, I've made this list, correct me if i'm wrong.
1. CUCM-USR-LIC
2. R-CUCM-USR-LIC
3. MCS-7816-I5-IPC1
4. UCM-7816-86
5. UCM-7816-86-KIT
6. UCSS-UCM
I know that it comes with starter license of 50 DLUs. After installation I can find out exactly DLUs number to order. Is it enough for me?
thanks.

Guys I've made a list with dynamic configuration tool. Is it correct? Please I need your advice. Is it enough?
Product
Description
Quantity
CUCM-USR-LIC
Top Level Sku For User License
1
LIC-CUCM-USR-A
Unified Communications Manager Enhanced Single User-Under 1K
300
UCSS-UCM-1-1-A
UC Manager Enh UCSS Less than 1K users - 1 user - 1 year
300
LIC-CUCM-BASIC-A
Unified Communications Manager Basic Single User-Under 1K
300
UCSS-UCM-BAS-1-1-A
UC Manager Basic UCSS Less than 1K users - 1 user - 1 year
300
UCM-7816-86-XU
CUCM 8.6 7816 Export Unrestricted Media Kit
2
CCX-85-CMBUNDLE-K9
CCX 8.5 Promo Bundle available only with NEW CUCM or BE6000
1
CUCM-PAK
Include PAK Auto-expanding PAK for CUCM
1
CUCM-USR
Include PAK Auto-expanding User for CUCM
3000
UCM-7816-86-KIT-XU
CUCM Auto-Expansion Media Kit
1
UCM-7816-NODE
CUCM 7816 Node
2
UCSS-UCM-BASIC-PAK
Include PAK Auto-expanding UCSS Basic PAK for CUCM
1
UCSS-UCM-PAK
Include PAK Auto-expanding UCSS PAK for CUCM
1

INTRODUCING NEW TOOLKIT: Manage, Protect, Track and Distribute LabVIEW programs

Dear LabVIEW Developer,
We are really pleased to introduce today our new toolkit: BLT for LabVIEW. We worked hard to provide a powerful management software that will give you the tools to protect and distribute your LabVIEW programs, for internal or commercial use.
As a LabVIEW developer, your feedback is really important to us since our toolkit is mainly designed for your needs. That's why we would like to offer you a free version with all the features included, so you can test BLT and see how it improves your daily productivity.
Please refer to www.BLTforLabVIEW.com (http://bltforlabview.com) or watch the video for more information.
Click here for more informations
about our new LabVIEW toolkit
We really appreciate your collaboration, and hope that you will find a lot of value in this new LabVIEW Toolkit.
Matthias Baudot
Principal Software Architect
STUDIO BODs INC.
[email protected]

Congrats to Michael:
SQL BI and Power BI Technical Guru - March 2014
Michael Amadi
A Practical Example of How to Apply Power Query Data
Transformations on Structured and Unstructured Datasets
NN: "This is a terrific tutorial on Power Pivot with very helpful images. Great article"
Ed Price: "This is a fantastic combination of Power Query and Power Pivot... a valuable contribution!"
Ed Price, Power BI & SQL Server Customer Program Manager (Blog,
Small Basic,
Wiki Ninjas,
Wiki)
Answer an interesting question?
Create a wiki article about it!

Cisco Unified Communications Manager 10.0 - New Features Google Hangout Q&A Session

Engineer, Customer Support, Cisco
Welcome the Cisco Support Community Google Hangout Q&A Session about Cisco Unified Communications Manager 10.0. If you have any questions regarding the product or the content of the Google Hangout, please post them here.
Cisco UCM Product: http://cs.co/cucm10 http://cs.co/cucm10
Google Hangout Page : https://plus.google.com/events/cmt40r73djuhnauh5blg31k13ic

1.Licensing on v10 is not different from version9. But yes it has been renamed to Cisco Prime License Manager.
If you compare licenses on v10 to CUCM version 8.X or earlier, then in that case you will see a BIG change. If you need more info about this change please do let me know.
2.IM and Presence Service Release 10.0(1) is supported only with Cisco Unified Communications Manager Release 10.0(1).
Note IM and Presence Service Release 9.1(x) is supported only with Cisco Unified Communications Manager Release 9.1(x).
Source: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/compat/10_x/CUCM_BK_CD1DB914_00_compat_matrix/CUCM_BK_CD1DB914_00_compat_matrix_chapter_011.html#CUP0_RF_SECB5848_00
3. End user features include SAML SSO, vido on hold (contact center environment), etc. This session on routing enhancement covered urgent priority which would also translate to end user experience as they might not face the delay in call completion.

Introducing the Skype Community

Welcome to the Skype Community
After being in the air since early 2004 as Skype's Forum, since April 2008 as Skype's Community and now as the Skype Community it is about time to introduce the people with badges and those without who you see posting regularly. But first a little explanation of what this community does.
The Skype Community is a place where Skype users can go for their Skype related question which they can discuss with other users. It can be any question from “How do I answer a Skype Call” to more technical ones. The purpose of this is to unite users in their Skype interests, to give users a chance to help others where they have a bigger knowledge and / or experience with Skype.
Every day thousands of users sign on to Skype for the very first time. Although there is a comprehensive, ever growing Knowledgebase there will be questions left which can be discussed in the Skype Community with users who have a huge experience in using Skype as their communication tool.
The variety of users browsing and replying to topics is enormous. From private users who only use Skype to keep in touch with friends and loved ones to Business users and beta testers. Especially beta testers are valuable. They seem to be born (or programmed over time ) to find and report bugs to help them getting resolved.
Other experienced users are those with a Community Amassador and Moderator badges and then the Skype Staff with the Skype logo next to their name. Next to the Skype related areas we also have a more casual and relaxed area called “Skype Lounge” where you are invited to talk about every day’s life, hobbies and interests and where you can chat with likeminded users who might even become good friends!
So, who is who in this Skype Community?
I start with the valuable user. Every user logged on for the very first time and most likely to find help. No doubt the user came to the right place because help is available here in large quantities. Because the Moderators monitor all topics, active users become visible and not seldom we agree that by the consistent help given, such a user deserves the Community Ambassador badge. This is a little award for life and will always express our appreciation. Our Community Ambassadors are involved in a Skype group chat with Moderators for questions, discussions and help. They are not left on their own but have our and each other's full support.
Sometimes Community Ambassadors are asked to join the Moderator team. Moderators receive the tools to moderate (work with) the community. This means they can edit, move and if necessary, delete posts (like spam). They guide users, advise them to submit a Support Ticket when necessary and help them to maintain the Community Guidelines. They also reply to posts.
Because the Skype Community is not an official support channel like Skype Customer Service Ticket System (who would like to see their account / payment details exposed on a public forum? The ticket system guarantees total privacy) Moderators can help the users who, for what ever reason, did not receive the right help via tickets. The preferable help tool is public posts so others with similar issues can find a solution. More private information is exchanged via PM (Private Message).
Moderators signed an NDA (Non Disclosure Agreement) with Skype and have access to Skype staff to report and discuss specific problems. This way you are in safe hands.
Both Community Ambassadors and Moderators are although experienced Skype users, people like you and me. Some have full time jobs, others part time or are retired. All have in common that they like to use Skype, like to help out and are volunteers. They are present in the Skype Community in their spare time. Therefore some can spend more time helping out than others. They are located in different parts of the world, speak different languages. This way they cover 24 hours. Moderators participate in a group chat with the Admins to discuss what is going on in the community, support each other and get help when necessary.
Our admins are staff members. They handle the more advanced community tools. Together they are responsible for the whole community. The main community administration is done by yours truly as Community Manager. One of my pleasant tasks is to weekly report to my colleagues to keep them updated about what is going on in the Skype Community: what keeps users busy, their feature requests, problems and positive feedback for all platforms, subscriptions, payments and about all soft- and hardware.
We do not just operate in the background. We participate actively by reading and posting. We feel a huge responsibility for users, Community Ambassadors and Moderators for whom we also feel a great respect and pride.
Non Admin Staff members work behind the scenes and in any department within Skype. Their main goal is to improve Skype for the users. Not to maintain or develop the Skype Community. They are real and very nice people who do not hesitate to post in the Skype Community where a reply from staff is appreciated.
Not seldom community members grow from User, to Community Ambassadors, to Moderator/Beta Tester to Staff Member. (Maybe here is a little career for you )
I hope that above helps you to understand the Skype Community and to value the special and dedicated help of the volunteers. They deserve a thumbs up
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

If you wish to have a post edited or removed because you have posted personal information, please be advised that the Skype Community Guidelines state:
"6. No Post Deletion
Please be conscious of what you post in the community and consider that it will be stored permanently for public display. We only remove posts that violate our Community Guidelines. We don't remove or edit posts simply because you 'change your mind', so please consider carefully whether or not you are happy with your post being displayed publicly indefinitely."
As mentioned in the guideline, an exception to the "No Post Deletion" rule can be made if you have, either intentionally or accidentally, violated a Community Guideline in your post.
The Community Guidelines also state:
"7. Personal Information
Please keep in mind that this community is accessible by the public and providing personal information is prohibited. Never post or share with other community members your [or anyone else's]: full name, username, age, date of birth, password, email/physical address, phone number, order number, credit card number and any other private information [this includes your Skype ID]."
So, if your post contains personal information, and you wish to have it removed, then you may notify the moderation team by clicking on the "Options" menu at the top right of your post and selecting "Report Inappropriate Content". When reporting your post, please include a message explaining that you have violated the Community Guidelines by posting your personal information, and that you would like to have that information removed.
We hope that you will all continue to make safe and appropriate contributions to the Skype Community!
-- The Skype Community Moderation Team

NEW: Community Leader Programme

Hi everyone
If you've visited the forums regularly, you’re probably noticed one thing: there are a number of members who are unusually dedicated to helping others, and to maintaining a positive, productive atmosphere.
To acknowledge these members – and to help you recognise and thank them – we’ve developed a programme called the Community Leader Programme. It’s something we’re introducing as a beta effort starting today, 9th November.
More information on the programme is below. I hope you’ll join me in congratulating these guys for being selected as our initial Community Leaders.
Thx
Kerry
Community Leader Programme FAQs
What is the Community Leader Programme?
The Community Leader Programme (CLP) recognises members in the community who help other members in a positive way.
When will the programme begin?
The programme will begin as a beta trial on 9th November 2010.
How long will the beta trial last for?
The beta will last three to six months. At the conclusion of the beta, we’ll review the experience and determine whether we can continue it as an ongoing programme.
How are members chosen?
As you know, we have a ranking structure that focuses primarily on the volume and quality of contributions. Member contributions are already recognised in this way. The CLP will allow us to additionally recognise those who embody the spirit of the community – a friendly and constructive environment for BT customers to help other BT customers.
Who has been chosen?
Starting today, you’ll notice that some members now have a badge against their name that looks like this:
We’ve chosen 7 members to initially participate as Community Leaders for the beta programme.
What’s in it for the CLP members?
In addition to the recognition that participants will receive for being Community Leaders, we hope to provide other privileges that will help leaders become more informed and valuable to the community. These privileges many include invitations to beta programs, opportunities to collaborate with each other and with BT experts, or other benefits. This is an optional scheme which carries no obligation to join or duties once membership is granted. It is simply a “thank you” for efforts as helpers and role models.
Who is eligible for the programme?
Anyone who is not a BT employee is eligible. There is no minimum time requirement for participation, although of course a member would need to be active over time to develop a record of positive participation.
If I’m not chosen for the beta, can I be a Community Leader in the future?
Yes! If we adopt the program beyond the beta period, we hope to regularly refresh the group in order to recognise as many worthy members as possible.
Retired BTCare Community Manager - StephanieG and SeanD are your new Community Managers
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

My experience (tried it a few times) is that OS 9 with IE 5 or even Mozilla can not access Apple Support Communities at all, so I doubt any earlier/older OS's and machines. When I tried, a page loaded, but there was nothing useable on it and what was there was blown out laterally. Worse, it locked up the browser when I tried to go elsewhere or just quit the browser.
I've seen reports that even late-model G4s running mid-range OSX versions do not have enough horsepower to do well here.

How to migrate from BE6000 to Communications Manager

Dear forum members,
first of all, I'am tired. I have been on a long journey from the day we bought our Cisco Unified Communication system until now.
Technically everything worked just fine, right from the beginning until now. But starting from the first day, I had several huge
issues with our Cisco reseller (Deutsche Telekom/T-Systems).
It all started with the fact, that all hardware related contracts and services were SmartNet Services and added directly to our company account.
All software related services were booked as "Shared Services". So we were the rightfull owner of the licenses but our reseller had to migrate/issue all tickets, licensing requests and so on.
It took us (me and our reseller) over a year to set these things "right".
Right now, everything (hardware and software related services, licenses, ...) are bound to our Cisco account. We can open TAC cases, download software/firmware and so on.
Last week, we migrated successfully from Call Manager 8.6.5 to 10.0. So I was really happy to see, that everything worked fine (I could migrate my licenses, download the software, ...).
I thought, "Hey, finally eveything works as expected..."
I was wrong, so wrong...
What happend? I tell you what happend...
During the migration, we had to move all our servers (CUCM, CUC & CUPS) from our Cisco C200 M2 Server to our Dell VMware cluster, because the C200 M2 is (as far as I know) not supported anymore for BE6000 10.x and we didn't wand to buy a new C220 M3 server.
Due to the fact, that the BE6000 is only supported on that hardware, we decided to migrate our BE6000 to a Cisco Unified Communications Manager.
Our reseller told me, that Cisco Unified Communications Manager is supported on third party hardware (if the hardware meets certain requirements, like processors and so on) and due to the fact that we only use CUCM, CUC & CUPS there would be no difference for us when it comes to features.
So I said: Great, let's do that. And when you are doing that, can you please order us a license for a collab edge gateway (the thing that enables Jabber to proxy through the firewall without the need of a vpn tunnel).
And that was the point when our communication stucked...
Since that mail, I don't get any response from our reseller regarding this two tasks. They told me, that I can do that myself. I tried that and searched all cisco portals and then opended a TAC case.
The TAC team told me, that our reseller had to file a sales order (is that right?) and send me back to them.
Right now, I'am trapped between Cisco and my reseller and I'am really tired. Can someone please tell me what I can do/have to do to patch things up?
Kind regards,
René

DRS from your current server which is using the 6K OVAs, into your dell server which should NOT be using the 6K OVAS, but any of the other non-6K options you have.
I assume you've already verified your server is supported under 3rd party spec guidelines???
But, that's all it takes to move from a 6K into an enterprise CUCM, or the other way around as well.

Payment Rule maintenance per currency in Bank Communication Management

Hi,
We have maintained Rules for Payment Grouping in Bank Communication Management based on amount limits. The basic currency we expected is GBP so we have the same set of amount limits for all Company Codes until now.
We've now introduced a new Company Code which makes payments in USD. We'd like the same amount limits to be used for payments from this Company Code too.
Eg: We have a rule for amount range from 100K to 150K. If the payment is in GBP the rule gets picked up if the payment amount is between 100K GBP and 150K GBP.
Now if a USD payment is made of 130K USD, the above rule gets picked up. We would like to see that the GBP equivalent of 130K USD... i.e. 205K USD is considered as the amount and a suitable rule is picked up.
How do we achieve this in the rule definitions? I see that the Currency field limits the rule to be considered only for payments made in one currency. Is there a way of associating the amount limits to a base currency so that other currency payments will get converted against this currency and be evaluated?
Would appreciate any help in this regard as we're at a loss currently.
Thanks in advance.
Madhu

HI
Can you verify your payment run log? are there any payments available or not
Reg
Vishnu

Bank Communication Management - Incoming messages from Banks

Hi,
We are using Bank communication management. When we send our ACH and Wire files to the bank, the bank sends two confirmations: 1. First confirmation says that the file is received. 2. Second confirmation sends the total number of items and total amount in the payment file.
I have done the necessary configuration in BCM in the step shown below:
Financial Supply Chain Management ® Bank Communication Management ® Payment Status Management ® Map External Status to Internal Status
How do I update this in the payment monitor (T-CODE - BNK_MONI)?
SAP says
You must connect the XI system to the ERP system. The interface Collective Payment Order Notification must be set up. What is this interface 'Collective payment order notification' and where should I set it up?
Any help in this regard is greatly appreciated.
Kalyan

Hi Ankish,
As mentioned by Kalyan above (check suggestions from SAP in his comment), you should use the interface Collective Payment Order Notification given by SAP in ESR (Enterprise Service Repository) SAP APPL (SAP APPL 6.05). If your PI environment doesnot have it then you need to request yuor basis to download this from SAP.
After you download the ESR , you can find the standard Service interface called "CollectivePaymentOrderNotification_In" under Namespace http://sap.com/xi/APPL/Global2 .
Now once you have this interface downloaded, create a new message mapping using the message Type "CollectivePaymentOrderNotification_async" as Target, and your message from BANK or SWIFT (uploaded into PI as external definition) as source. Map the required fields , mainly map the external status code from BANK to ExecutionStatusCode field. Also map the required header fields.
Once you create the new mapping , create required Integration builder objects and you are all set.
The CollectivePaymentOrderNotification interface is proxy in ECC which has required methods to update the BCM with the status.
Also please check below links for more information.
http://help.sap.com/esoa_erp2005_ehp2/helpdata/en/46/802b59e186429ee10000000a1553f7/content.htm
http://scn.sap.com/community/pi-and-soa-middleware/blog/2012/03/22/e-payment-a-customized-solution-other-than-sap-integration-package-swift-part-3-receive-from-bank-push-to-sap-bcm
Regards,
Suresh

Introducing our new Community Manager - Lili!

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