"Invalid file name" error when trying to load the report in IIS/CR 2008

We have deployed our application to many installations with no problem however in one particular case we get this error whenever we try to load any reports in our web app.
I made sure that the DefaulAppPool user (Network Service) has read+excute on all folders as well as the IIS anonymous user.
The anonnymous access is off but Windows Integrated Security is on.
ASP.NET Version:2.0.50727.3082
Web.config is healthy and is listed below.
Other pages in the application which are not depenent on C.R load and run perfectly.
I don't know what else to check
thanks for you help
jeff
Web.Config Entries related to CR ***********
<compilation debug="true">
<assemblies>
<add assembly="CrystalDecisions.Web, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304"/>
<add assembly="CrystalDecisions.Shared, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304"/>
<add assembly="CrystalDecisions.ReportSource, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304"/>
<add assembly="CrystalDecisions.Enterprise.Framework, Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304"/>
<add assembly="CrystalDecisions.Enterprise.Desktop.Report, Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304"/>
<add assembly="CrystalDecisions.ReportAppServer.Controllers, Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304"/>
<add assembly="CrystalDecisions.CrystalReports.Engine, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304"/>
<add assembly="CrystalDecisions.Enterprise.InfoStore, Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304"/>
<add assembly="CrystalDecisions.Enterprise.Viewing.ReportSource, Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692FBEA5521E1304"/>
<add assembly="CrystalDecisions.ReportAppServer.ClientDoc, Version=12.0.1100.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/>
</assemblies>
<buildProviders>
<add extension=".rpt" type="CrystalDecisions.Web.Compilation.RptBuildProvider, CrystalDecisions.Web, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/></buildProviders>
</compilation>
ERROR DETAILS *****************
[COMException (0x800001fb): Invalid file name.]
   CrystalDecisions.ReportAppServer.ClientDoc.ReportClientDocumentClass.Open(Object& DocumentPath, Int32 Options) +0
   CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.Open(Object& DocumentPath, Int32 Options) +95
   CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened() +356
[CrystalReportsException: Load report failed.]
   CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened() +418
   CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.get_ProductLocaleID() +31
   CrystalDecisions.ReportSource.CachedObjectReportSource.GetReport(RequestContext context, Boolean bAddToCacheWhenCreated) +474
   CrystalDecisions.ReportSource.CachedObjectReportSource.InternalGetReport(RequestContext context, Boolean bAddToCacheWhenCreated) +15
   CrystalDecisions.Web.CrystalReportSource.get_ReportDocument() +184
   CrystalReportPageTemplate.OnInit(EventArgs e) in

I got a procmon log file and examined it. I have the file and I could also provide you with that or screenshots of it.
There is nothing unusual about it. I can see entires in which CR has successfully opened the report and has cached in a c:\windows\temp.
However there is one or two non-successful entries that may be related, especially that examining the stack trace brings us to a call to get_ProductLocaleID():
- A call to read reg entry HKU\S-1-5-20\Software\Business Objects\Suite 12.0\Crystal Reports\Locale fails with NAME NOT FOUND.
- immediately after that and from the same process (w3wp.ex) there is a call to open directory "c:\" which is logged as ACCESS DENIED.
Any subsequent unsuccessful calls seem to be results of exception handling in the debug code.
Does this point to any setup issues with CR? We always run the redistributable x86 runtime when installing it.

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I got a procmon log file and examined it. I have the file and I could also provide you with that or screenshots of it.
There is nothing unusual about it. I can see entires in which CR has successfully opened the report and has cached in a c:\windows\temp.
However there is one or two non-successful entries that may be related, especially that examining the stack trace brings us to a call to get_ProductLocaleID():
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