Invalid item /users/biadmin/_prefs/volatileuserdata.

After I used a user I restarted Oracle BI Server inclusive OS Windows Server 2008 (Oracle BI 11g) I received the following message:
Invalid item /users/biadmin/_prefs/volatileuserdata.
In the Log-File.
Oracle BI said in the Browser
Sign In Enter your user id and password.
Unable to Sign In Unable to Sign In
An error occurred during authentication. Try again later or contact your system administrator.
But: After dropping the User in the Catalog I'm able to sign in and everything is fine and all the items stored in my own folder are deleted.
Do you how to avoid such behavior?
Regards,
Stefan
Oracle BI Presentation Server Log:
Meldung Invalid item \\?\D:\Oracle_FMW\instances\instance1\bifoundation\OracleBIPresentationServicesComponent\coreapplication_obips1\catalog\SampleApp\root\users\biadmin\_prefs\volatileuserdata.atr.
Zusätzliches Detail File:catalogimpl.cpp
Line:818
Location:
saw.catalog.impl.read
saw.userlists.suggestionlist.recalculate
saw.securitysubsystem.session.logon
saw.securitysubsystem.checkauthentication.runimpl
saw.threadpool
saw.threads
ecid: 0000IuMKnw45yW^5xV_AiW1DT_d_00000O,0:1:1
ThreadID: 2264
1
Beziehungs-ID 0:1:1
Komponente OBIPS
Modul saw.catalog.impl.read
Host WIN2K8OBIEE11
Host-IP-Adresse 10.10.10.10
Thread-ID 5932
ECID 0000IuKsOfI5yW^5xV_AiW1DTVLG00001o
Meldung Error loading \\?\D:\Oracle_FMW\instances\instance1\bifoundation\OracleBIPresentationServicesComponent\coreapplication_obips1\catalog\SampleApp\root\users\biadmin\_prefs\volatileuserdata.atr
Zusätzliches Detail File:catalogimpl.cpp
Line:838
Location:
saw.catalog.impl.read
saw.securitysubsystem.session.logon
saw.securitysubsystem.checkauthentication.runimpl
saw.threadpool
saw.threads
ecid: 0000IuKsOfI5yW^5xV_AiW1DTVLG00001o,0:1:1
ThreadID: 5932
Edited by: stefanhess on Mar 8, 2011 5:49 PM
Edited by: stefanhess on Mar 8, 2011 5:51 PM

after deleting
volatileuserdata and cacheduserinfo with there atr-Files the user is working.
But how can I avoid this behavior.
Regards,
Stefan

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