Invalid or unknown password

Question

hello, i cannot access tzo because of an invalid or unknown password. I am using a wvc80n camera. I have the camera working fine at my store using the wireless here but i want to access it remotely.
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Answer 1

The camera is working fine in the local network.
Open the Internet browser and in the address bar type the IP address of the camera. That will open the setup page of the camera. Click on setup tab and go to ' options '.
You will find ' Alternate Web Access Port '. Enable that option and in the Port number type 1024. Save/Apply the settings.
Now you need to open the port 1024 on your router for the IP address of your camera.
Check the Internet / WAN IP address on your router.
Let's consider the Internet IP address is A.B.C.D ( where A, B, C, D may be any number).
Open the Internet browser and in the address bar type http://A.B.C.D:1024 and you will see your camera on the Internet.
The Internet IP address on your router may change periodically ( depends on ISP)
To use TZO, make sure that your TZO account is setup properly.