Investigating a std program VT03

hi gurus,
I have an issue in displaying the Shipment Document in QA box. There's a description in delivery items that the Route text doesn't appear. When I go to General Data the route is there.
In PRD, The route is there under the description column.
I'm still struggling on finding which of the include programs has a problem that displays the text.
Help me guys...
Points for the helpful ideas

We have a std program which will be run by different users in the company. Now the requirement is to make sure that each user runs the report with a specific varaint. Can we control this if yes how
you can do this..
You can create a Custom table
userid     keyfield
program  keyfield
variant    keyfield
programdesc
Make the table Maintaintable(usnig table maintenance )
Now create another Program
It takes input of the Program name( using selection screen)
LOGIC
in side that place a logic ,
Based on the user name  and program name Get the variant name from above table
Now Submit the program with the variant you have selected above.
Use Variant Addition when you use SUBMIT
So now program executed based on user variant.
Now you create a Transaction for this program.
When use Runs the Transaction , user needs to input the Program name which he wants to execute.
and Output will be shown based on the variants
Regards
Vijay Babu Dudla

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