IPhone 3g, broken connector, never synced with iTunes- Can I retrieve pictures over wifi? How?

One of my users broke his iPhone 3g (Yes, it's THAT old!). All of his mission-critical data was synced to Exchange, but how do I retrieve the pictures off of it? Can I use wifi? the connector is broken, and his battery is at 6%. No data service. The Home button doesn't work either. It seems like there should be a way if I use the wireless to transfer over a LAN, but options are limited. I don't have comparable hardware to make swaps with. I opened the phone up to see if there was a visible problem (Something broken or bent) that might be able to fix for recovery, but nothing. Let me know. Thanks!

If you have wi-fi then email the pictures.

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HT1386 My Iphone 5 suddenly won't sync with Itunes, can anyone help me? I just downloaded the new Itunes, and now it won't recognize my phone

It said that I had an update, so I updated it and now my Iphone won't connect to Itunes. Please help!

It has been shown there are problems with the latest update of iTunes and Windows computers. What you need to do is remove and reinstall iTunes, and make sure that you follow the steps in this support document exactly. http://support.apple.com/kb/ht1923. If you do not follow them exactly, you will just compound your problems. Once you do this, you should have no trouble having the phone recognized in iTunes.

Verizon Iphone 4 without sim card is locked because of forgotten passcode. Can't access serial number because of having no sim tray. Never synced with itunes. Recovery mode always comes up with an error. are there any solutions on resetting the phone?

Verizon Iphone 4 without sim card is locked because of forgotten passcode. Can't access serial number because of having no sim tray. Never synced with itunes. Recovery mode always comes up with an error. are there any solutions on resetting the phone?

Are you looking for the serial number or the IMEI? If the phone was active on your Verizon acount, Verizon can give you the IMEI.

HT1212 hi my daughter has disabled her iphone 4 and its never been synced with itunes can anyone help please

hi my daughter has disabled her iphone 4 and its never been synced with itunes can anyone help please

iOS: Forgotten passcode or device disabled after entering wrong passcode - http://support.apple.com/kb/ht1212 - Learn what to do if you have forgotten or can't remember your passcode, or if your device displays a message saying it is disabled.

HT1212 I followed the I have never synced with itunes directions, and I appear to have lost everything that was on my itouch. Now what?

This is the most frustrating site and instructions. I got locked out of my iTouch and had to do a system restore. I followed the directions for having never synced with itunes directions, as I inheireted this itouch from my dad and when I tryed to sync before it looked like I would wipe out everything on it, which I DID NOT want to do. Now, after following the directions, I have wiped out everything that was on it, pictures, songs,...is there anyway to restore what was on the itouch?

Looking at those directions I am not seeing the device in itunes. Here is what I followed from: iOS: Forgotten passcode or device disabled after entering wrong passcode under if you have never synced your device with itunes.
"Connecting the device may result in this error message: "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device."
From: https://discussions.apple.com/thread/5229504
So I followed these directions and in step number 5 it was uploading (I believe) for about 30 minutes. When that was over there was no other directions and the device was still locked. So I repeated the steps. This time it restored the device, but when I get on it, I lost all music and pictures, along with a few apps. The apps are no big deal as they were free downloads, so I can redo those with no problems. Trying to follow your directions above and clicking through the links, my main problem is that I have no devices showing in itunes. I just down loaded it today, so it is the latest version. So what now?

When iPhone locked and restored through sync with iTunes do you lose everything on the phone

When iPhone locked and restored through sync with iTunes do you lose everything on the phone

Hello Jamiem75
If you have to restore, yes everything will be erased from your iPhone. If you have a backup, you can put that backup after the restore.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Regards,
-Norm G.

HT4623 just purchased iphone 5 and unable to sync with itunes or icloud- help...

Just purchased iphone 5 and unable to sync with itunes or icloud. when I connect to itunes it says i need itunes 10.7 or later. I've updated itunes and still getting same message. suggestions appreciated

What is your Computer and which operating system is it running...
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.7 or later (free download from www.itunes.com/download)
From Here > http://www.apple.com/iphone/specs.html

TS4062 restored iphone from icloud so I could have all my old photos but now I cannot get it to restore or sync with itunes either by cable or by wifi. I have tried with automatic download off/on, I have had red circles, hours of syncing, nothing, help!!

restored iphone from icloud so I could have all my old photos but now I cannot get it to restore or sync with itunes either by cable or by wifi. I have tried with automatic download off/on, I have had red circles, hours of syncing, nothing, help!!

Seems to be a common issue in discussions. Try this:
http://support.apple.com/kb/ts1538
And let me know if it helps,

HT1222 My Iphone doesn't want to sync with itunes.

My iphone doesn't want to sync with itunes. What is going on here?

If you have not already, shut down your computer. Do this to reset your iPod
http://support.apple.com/kb/HT1320
Start up your computer. Run iTunes. Connect iPod. Try to sync again.

HT201401 just brought a new iphone its instructing me to sync with itunes, i connect it to my computer computer reacts but nothing happens on the phone or itunes

just brought a new iphone its instructing me to sync with itunes, i connect it to my computer computer reacts but nothing happens on the phone or itunes, help before I break my laptop and phone, rage!

First, make sure you have the latest version of iTunes on your computer (11.x). If you connect the phone to a USB port directly on your computer (NOT to a USB hub) and it still doesn't appear in iTunes you need to troubleshoot iTunes.
If you have a Mac see: http://support.apple.com/kb/TS1591
For Windows see: http://support.apple.com/kb/TS1538

HT1212 my daughter has a brand new ipod touch - never used - she entered a passcode then immediately forgot it and now she has tried to enter one too many times and ipod is locked for 1 hour - she has never synced with itunes HELP

my daughter has a brand new ipod touch - latest one - she started to input a passcode then didn't finish the process then turned off ipod. she turned it back on and it is asking for a passcode - she doesn't remember what she typed. Ipod is now disabled for one hour. Can we override the disable. How do we reset passcode when we don't klnow the original. It has never been synced to Itunes. I am completely lost.

If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
     If you have forgotten your Restrictions code, then follow the instructions
     below but DO NOT restore any previous backup. If you do then you will
     simply be restoring the old Restrictions code you have forgotten. This
     same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
     1. Verify that you are using the latest version of iTunes before attempting to update.
     2. Connect your device to your computer.
     3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
     4. Select the Summary tab.
     5. Select the Restore option.
     6. When prompted to back up your settings before restoring, select the Back Up
         option (see in the image below). If you have just backed up the device, it is not
         necessary to create another.
     7. Select the Restore option when iTunes prompts you (as long as you've backed up,
         you should not have to worry about restoring your iOS device).
     8. When the restore process has completed, the device restarts and displays the Apple
         logo while starting up:
           After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
          to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
          iOS, keep your device connected until the "Connect to iTunes" screen goes away or
          you see "iPhone is activated."
     9. The final step is to restore your device from a previous backup. If you do not have a
          backup to restore, then restore as New.

HT4113 My ipad is locked and I have forgotton my passcode. I have never synced with itunes. Any advice as I will lose purchases and photos? Many thanks

My ipad is locked and I have forgotton my passcode. I have never synced to itunes. Do I lose all purchases and photos? Many thanks

Removing Disabled erases the contents of the iPad. You can redownload your apps, but the pics will be gone. If you have important files on your iPad, you should always backup frequently.
Downloading Past Purchases from the iTunes Store, App Store and iBooks Store
http://support.apple.com/kb/ht2519
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

IPhone 5 Music ratings not Syncing with iTunes

Had this problem for a while now and cant find anything searching the forum...
I used to be able to rate (4 stars/5 stars etc) a new song that I recently added to my iPhone and then when I later synced with iTunes on my pc the same ratings I placed on my phone, would then also appear in iTunes on my pc. I dont know why it's not doing it anymore, its really annoying me!

UPDATE: My Ipad2 works and syncs fine!! . .only the new iphone 5s do not sync!!

IPhone loses play counts when syncing with iTunes

I would like to repeat the question from this thread, which has mistakenly been marked "answered".
When syncing with iTunes, not all play counts are transferred into iTunes. When I turn the iPhone off, it even forgets the complete list of played songs (it is even deleted from iTunes itself).

I have similar problem. Played podcasts becomes UNPLAYED after synch with iTune.

I purchased songs via my iPhone but lost it when syncing with itunes. How do I get them back?

Hi everyone,
I'm sure this happened to some of you before but I'm not sure what I'm doing wrong.
I purchased music direct via my iPhone but when I synced with iTunes some of my albums were missing. What is also weird is that the digital booklets have synced but I can't find the songs. How do I get them back?
I know that Apple has a policy to not downloading twice but I honestly don't know what I'm doing wrong. I'm not all that confident either so would really appreciate the help.
Cheers.

See Here for
iTunes Customer Service Contact
http://www.apple.com/support/itunes/contact.html

IPhone 3g, broken connector, never synced with iTunes- Can I retrieve pictures over wifi? How?

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